Hello,
I am attempting to create 360 tours in h5p but I get stuck in a loop of the system loading the background image (first image below). Sometimes the image partially loads, then stops (second image). In a few cases, it will eventually load but I'm not certain what triggers it.
I tried on a similar installation on my local machine and it's working, no issues. As an alternative, I created a test activity in my local installation then uploaded it and the same occurs. The upload of the package only takes about 5 seconds, but I am then greeted with the "background loading" screen. Other h5p activities are working on the server without issue (that I can tell).
The images are jpgs about 4mb each and the connection between myself and the server is fast (it's azure).
What should I check to troubleshoot this issue? Does my server need to communicate with the H5P server for this process (assuming I already have the activity installed), or is it hosted locally?
