My organization’s free Moodle site disappeared from Moodle on 15 Apr 2020 We are no longer able to access our account. We use this website frequently for training people in our non-profit, a center for survivors of sexual assault and domestic violence.
I am a developer for this non-profit, and I’m seeking answers on why a website would disappear, especially without warning. This website certainly is used more frequently than the 60-day dormancy mark. I hope Moodle still has a backup version of this site, because this would be a major loss to my organization.
Needing answers ASAP. There isn't much Moodle free support, and I can't get anyone to email me back.Has anyone else had this problem? How was it resolved?
W. A. Oswald
SAFE Homes-Rape Crisis Coalition, Spartanburg, SC
(Using Moodle Free, sprout.MoodleCloud.com)