Payment Issue while registering a new MoodleCloud

Re: Payment Issue while registering a new MoodleCloud

per Craig R Morton -
Nombre de respostes: 2
Imatge Core developers Imatge Moodle HQ Imatge MoodleCloud team

Hi Sam,

I'm sorry to hear of the issue you are experiencing when creating your Moodle site.

I am having difficulty finding your details in our system - could you please let me know the site name you are trying to register and I will be able to track this down for you.

Please note that our payment provider will be experiencing higher demand than normal at the moment.

Best Regards,

Craig R Morton

Analyst Developer - MoodleCloud

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En resposta a Craig R Morton

Re: Payment Issue while registering a new MoodleCloud

per GIFF Academy -


Hellow

 trying to register a new moodle site but facing some difficulty. this is what I received " Our payment gateway took too long to answer, please wait a few seconds and try again. Our team has been notified of this issue." and moodle support hasn't got back to us with any feedback until the moment.

Any help????


Fitxer adjunt error.PNG
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Re: Payment Issue while registering a new MoodleCloud

per Frances Le Page -
Imatge Moodle HQ Imatge MoodleCloud team
Hello,

I have contacted you directly via email regarding this upgrade issue. You should be able to upgrade your site now if you try again through your MoodleCloud Portal.

Thanks,

Frances
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