There are no users you are capable of emailing.( Quick mail Block)

There are no users you are capable of emailing.( Quick mail Block)

by Reham Esmat -
Number of replies: 8

I'm using moodle version 3.8, i'm trying to send emails from quick mail block but it tells ma There are no users you are capable of emailing. 

However i'm selecting a lot of users. 

this issue only happens when i upgrade the moodle version from 3.5 to 3.8  


Average of ratings: Useful (1)
In reply to Reham Esmat

Re: There are no users you are capable of emailing.( Quick mail Block)

by Gilles Le Page -
Picture of Particularly helpful Moodlers

Hello Reham,

I have the same problem with Moodle 3.8

Gilles

quickmail bug

Average of ratings: Useful (1)
In reply to Reham Esmat

Re: There are no users you are capable of emailing.( Quick mail Block)

by Pathapee Asasen -
Hello Reham, I have the same problem with Moodle 3.8.1+
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Average of ratings: Useful (1)
In reply to Pathapee Asasen

Re: There are no users you are capable of emailing.( Quick mail Block)

by Reham Esmat -
So, How to solve this issue?
In reply to Reham Esmat

Re: There are no users you are capable of emailing.( Quick mail Block)

by David Morrow -

We are having the same issue in Moodle 3.7 with Quick Mail v1.7.6 2017122001.

In reply to Reham Esmat

Re: There are no users you are capable of emailing.( Quick mail Block)

by Raymond Barrett -

Same issue Moodle 3.8

In reply to Raymond Barrett

Re: There are no users you are capable of emailing.( Quick mail Block)

by tehila openapp -

you have slove?

I support many companies that cannot use this block after upgrading to 3.7 3.8 3.9
In reply to Reham Esmat

Re: There are no users you are capable of emailing.( Quick mail Block)

by Dimitar Ivanov -

Here is a fix that works, from a comment on the plugin's page (https://moodle.org/plugins/block_quickmail?nonjscomment=1&comment_itemid=52&comment_context=50&comment_component=local_plugins&comment_area=plugin_general&comment_page=0)


Simply Modify /blocks/quickmail/js/selection.js at line 53

Change: return $("#mform1").submit(function() {

To: return $(".mform").submit(function() {

After you are done simply save and clear the server cache...then it works!

Average of ratings: Useful (1)
In reply to Dimitar Ivanov

Re: There are no users you are capable of emailing.( Quick mail Block)

by Hart Wilson -

Thank you so much for this fix! It worked like a champ.

smile