App sending multiple copies of same message

Re: App sending multiple copies of same message

by Dani Palou -
Number of replies: 2
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Hi Johnny,

it's a tricky issue to debug, specially because it only happens sometimes.

You can try to apply this patch to your Moodle site and see if it fixes the problem. If the problem is caused by airnotifier, this patch should fix it. If it's caused by something else (e.g. the SMTP server) then it can still happen.

Cheers,
Dani
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In reply to Dani Palou

Re: App sending multiple copies of same message

by Johnny Sørensen -
I updated the website to Moodle 3.7.2 ten days ago, and up until today, the error was nowhere to be seen.

However, I just noticed that a message I sent two day ago got repeated yesterday at 22:30...

My website is hosted at one.com and I am using their standard provided SMTP server details... Could you explain how the SMTP server (which deals with emails) could be related to this problem?

And should I try switching SMTP Server in Site administration > Server > Email > Outgoing mail configuration to eg. an external SMTP provider?
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In reply to Johnny Sørensen

Re: App sending multiple copies of same message

by luc bijnens -

Have you made any progress, Johnny?

I am experiencing exactly the same problem.

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