We have a SCORM report that is working well in general, however, 2 users have their grade recorded but not their answers. Actually one of the users has half their answers recorded with a score of 80% the rest blank, while the other user has a score of 90% with no answers recorded.
I'm presuming it's not a connection issue, given the final score is recorded. When reviewing the logs, the users did seem to start the course in the morning and finish in the evening. I'm not sure if it could be related to attempts or browser. Can anyone explain why this might have happened and if there is a way to ensure all answers are captured for all users? (It's a compliance course and this is a critical requirement)
It's Moodle 3.5.3, SCORM 1.2