Poodll recording not showing

Poodll recording not showing

由thila menon發表於
Number of replies: 4

Hello, 


Ii'm working on Recording Feedback in Poodll. In the assignment submission page, i'm able to record audio feedback, and when I click 'Upload" it shows as "Uploaded Successfully", but I could not find the recording anywhere. I don't see the link in the Feedback comments box or I dont see in the student's feedback page. I'm not sure what's missing in here. I've been pretty much made changes in the Filter, Assignment setting under Admin. I've tried Chrome and Firefox. Can someone please help. Thank you so much. 



評比平均分數： -
In reply to thila menon

Re: Poodll recording not showing

由Justin Hunt發表於
Core developers的相片 Particularly helpful Moodlers的相片 Plugin developers的相片

Hi Thila

Can you check the process for giving feedback with Poodll here...

https://support.poodll.com/support/solutions/articles/19000088829-using-poodll-assignment-feedback

Is this what you are doing?

評比平均分數：Useful (1)
In reply to Justin Hunt

Re: Poodll recording not showing

由thila menon發表於


Hi Justin, Thank you so much for your quick response. Yes, I was doing exactly what the slide says, except my recorded messages not showing in a in the assignment submission page or not in anywhere. I'm not sure where it is saved. It shows as Uploaded successfully, but can't find the player. I've checked all the boxes as per the slide, but still no luck. 


   



評比平均分數： -
In reply to thila menon

Re: Poodll recording not showing

由Justin Hunt發表於
Core developers的相片 Particularly helpful Moodlers的相片 Plugin developers的相片

Its possible that the recording has been saved, but that the settings for playing back audio are not correct. It is also possible that for some reason the audio was not saved. But its not easy to tell which of those is the case from here.

Can you export your support info file, as explained here....

https://support.poodll.com/support/solutions/articles/19000077071-the-poodll-support-info-file

And send it to me via the contact form at : https://poodll.com/contact

Then I will be able to help more I think

評比平均分數： -