feedback comments cannot be updated in assignment in Moodle mobile

feedback comments cannot be updated in assignment in Moodle mobile

Yezi Yang -
回帖数：3

Hi,

I am using the Moodle mobile 3.3.1 and Moodle 3.2 website. I found a bug on feedback comments when grading submissions through Moodle mobile for teachers.

 



I downloaded Moodle 3.3.1, the latest version from Apple Store, and linked it to Moodle official demo site (http://school.demo.moodle.net/). I logged in as a sample teacher and access “assignment 2 (upload)” to module “Digital Literacy”. The grades and feedback comments of submissions can be uploaded successfully. However, when trying to add some lines in the feedback comments I already wrote, it cannot be sent to the Moodle site successfully. But if I deleted the feedback comments and added a new one freshly, it can be sent to Moodle site. It has the same problem in Android version. As there will be teachers update the comments based on their previous input, it will become a big problem. I hope someone can fix it as soon as possible!

 

In addition, after the feedback comment has been sent to Moodle site successfully, I clicked into the comment box and view/edit the comment. The comment is in html format. It will confuse teachers, as most teachers do not understand html tags. It does not have this problem in Android version.


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回复Yezi Yang

Re: feedback comments cannot be updated in assignment in Moodle mobile

Dani Palou -
Core developers的头像 Moodle HQ的头像 Peer reviewers的头像 Plugin developers的头像

Thanks Yezi,

I was able to reproduce the problem, a teacher cannot update the feedback comments unless he changes the student's grade. I opened an issue:

https://tracker.moodle.org/browse/MOBILE-2225

Please notice that the feedback is sent only if you click "Done" in the first screenshot (and right now he isn't able to if the grade isn't changed).

Regarding the second question, in Android we have a Rich Text Editor (just like Moodle web does) to make it easier to format text. This RTE makes HTML transparent to the user. We had it in iOS too, but it didn't work properly, it was quite buggy, so we decided to remove it. That's why in iOS the user has to modify the HTML themselves.

We'll evaluate if the editor has improved in the past few months and we can include it again in iOS.

Kind regards,

Dani

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回复Dani Palou

Re: feedback comments cannot be updated in assignment in Moodle mobile

Yezi Yang -

Hi Dan,

I clicked the "Done" to send the information. I did some more tests about my first question. The problem that newly added feedback comments cannot be sent in IOS 8 and Android 5.1.1, but it is not a problem in IOS 11 beta and Android 7.1.2. So the problem is related to the version of operation system.

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回复Yezi Yang

Re: feedback comments cannot be updated in assignment in Moodle mobile

Dani Palou -
Core developers的头像 Moodle HQ的头像 Peer reviewers的头像 Plugin developers的头像

Hi Yezi,

can you explain me the detailed steps you're doing so I can try to reproduce it?

E.g. this is what I did:

  1. Open the assign and go to a student's submission (not graded).
  2. Click to edit feedback.
  3. Edit the feedback and click "Done" in the feedback page. I'm back to the user submission, the feedback hasn't been sent yet.
  4. Set a grade to the submission and click "Done" in the submission page. The data is sent and the feedback is saved. Now the submission is graded.
  5. Click to edit the feedback again, edit the text and click "Done" in the feedback page. I'm back to the user submission, feedback hasn't been sent yet.
  6. In submission page, I cannot click "Done" because the grade hasn't changed, so the feedback is never sent. I need to change the grade to be able to send the feedback.

Thanks,

Dani

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