Unable to add restrict access to courses

Unable to add restrict access to courses

door shiva kumar -
Aantal antwoorden: 12

Hi,

i am unable to add restrict access to the courses, when we apply the restrict access rules and click "Save and Return" it is not saving.

What could be the issue?

Help needed.

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Re: Unable to add restrict access to courses

door Emma Richardson -
Foto van Documentation writers Foto van Particularly helpful Moodlers Foto van Plugin developers

Is it just for a specific activity/resource type or any activity?  What version of Moodle?  Is it enabled at the admin level? Do the settings actually vanish when you go back to the activity settings?  Or is it just not behaving as expected (in which case, have you tested it as a student?)

It could be a lot of things - caching problem/permissions/database problem...I would start by clearing all caches and see if maybe it is saving but the page is just not refreshing correctly.

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Re: Unable to add restrict access to courses

door shiva kumar -

Hi Emma,

Thanks for the response.

its specific to activity/resource type, i can set the restrict rules at the topic level.

we have migrated from 1.9. to 2.0 and then to 2.7.1

At Admin level settings are enabled.

Yes, the settings vanishes when we to back to activity settings.

also checked as the student, it doesn't work. tested by clearing the cache as well, it doesn't work, but works for topics not for activity/resource.

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Re: Unable to add restrict access to courses

door Emma Richardson -
Foto van Documentation writers Foto van Particularly helpful Moodlers Foto van Plugin developers

If you change other settings in the activities, will they save?  Try turning debugging on and then see if there is an error when you click on Save. Are you sure that you are filling out every required area (e.g. do you have a description for the activity?)?

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Re: Unable to add restrict access to courses

door shiva kumar -
yes, other settings are getting changed in the activities, i have enabled debugging on, no error is throwing up.
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Re: Unable to add restrict access to courses

door Emma Richardson -
Foto van Documentation writers Foto van Particularly helpful Moodlers Foto van Plugin developers

When you click on Save, are you directed to a new page or do you stay on the same page? 

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Re: Unable to add restrict access to courses

door shiva kumar -

when click on "save and return" it gets redirected to another page.

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Re: Unable to add restrict access to courses

door Emma Richardson -
Foto van Documentation writers Foto van Particularly helpful Moodlers Foto van Plugin developers

Have you tried clearing your cache?  I wonder if this isn't a caching issue.

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Re: Unable to add restrict access to courses

door shiva kumar -

no, have cleared the cache and checked, still the same.

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Re: Unable to add restrict access to courses

door Emma Richardson -
Foto van Documentation writers Foto van Particularly helpful Moodlers Foto van Plugin developers

Can you post screen shots of the settings that are trying to set? Also check permissions on the activity itself and make sure they look correct. It has to be something simple..I think!

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Re: Unable to add restrict access to courses

door shiva kumar -

i am posting the screenshots as requested.

in screenshot 2, we are able to add the restrict access at topic level (marked in yellow), but unable to do it for activity (rounded in red)

Bijlage admin-settings.png
Bijlage course-page.png
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Re: Unable to add restrict access to courses

door shiva kumar -

i am posting the screenshots as requested part 2


activity-setting01.png (before adding the restrict access)

activity-setting02.png (ading restrict access rule)

Bijlage activity-setting-page01.png
Bijlage activity-setting-page02.png
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Re: Unable to add restrict access to courses

door shiva kumar -

i am posting the screenshots as requested part 3

activity-setting03.png (after saving and back to the page)

Bijlage activity-setting-page03.png
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