Getting errors with Newsletter Plugin

Getting errors with Newsletter Plugin

by Jean Jones Grey -
Number of replies: 0

I installed the Newsletter plugin for our Moodle 2.7.2. I like the idea of sending Training Newsletters from Moodle and also being able to store each monthly newsletter in a location that others can access to see past newsletters. 

However, I keep getting an error message. I start to set up a newsletter and there is a 'busy icon' that appears in the Attachments area--that never goes away. 

newsletter1


As a test, I haven't entered a lot of newsletter info. I've just typed in the words: "newsletter will go here."

However, when I try to click Save, I get this:

newsletter2

When I click on 'More information about this error,' I get this:

newsletter3

Now I haven't contacted our IT yet to see what the max_packet_size is. However, it seems like if I've just typed in 4 words of content, the packet size shouldn't be that big. smile

The only other thing I can think of is that when I installed the Newsletter plugin on our 2.7 Moodle, I did see a maturity notice and I think it doesn't have downloads beyond 2.6. But aside from that, the plugin loaded just fine.

Any suggestions? 

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