[2.6] Troubleshoot PDF Annotation - Blank Screen

Re: [2.6] Troubleshoot PDF Annotation - Blank Screen

by Andrea Johnson -
Number of replies: 0
Hi Jeff.  Did you ever fix this problem?  I am having the same problem with a PDF file .  We have upgraded recently to 2.9 and are marking assignments online for the first time.

Our lecturer has marked seven assignments sucessfully so far, using the PDF annotator, but is experiencing problems with the eighth.  If one downloads it it can be opened and the contents viewed, but inside the PDF Annotator , the pages are all blank.

The only difference I can see is that with the problem file,  the properties say that the PDF Producer is  "Microsoft Print to PDF

cheers

Andrea