Server Connection Error

Server Connection Error

oleh David Lentz -
Jumlah balasan: 6

I have been trying to upload a large video file to our site.  I have tried both a drag and drop and manual add a file.  My max file upload is 8 GB and the file is only 360 MB.  If I drag and drop I receive a serverconnection:error, if I try to "add a file" it does not complete the upload and just hangs up. 

I have confirmed the file upload is set everywhere for 8 GB.  I have plenty of space on the host as they increased it to 40 GB. 

I have uploaded larger files than what I am trying to without a problem.  I have recently upgraded to Version 2.6 build 20131118.

Please Help

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Sebagai balasan David Lentz

Re: Server Connection Error

oleh amit gupta -

Hi David,

Increase your server's max_execution_time and check if the error persists?

Keep us posted.

Amit

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Sebagai balasan amit gupta

Re: Server Connection Error

oleh Peter Gehbauer -

I have the same error, as do my students. Kinda lame to have to pass around a memory stick for them to submit a modestly-sized file.

I am using 2.5.1 and recently set up a 2.6.2 test environment. Same problem in both.

Mine is a web-hosted site. I have increased the time as above but, regardless, things seem to pop at around the 30s point of the upload.

I did set up legacy files repository in 2.6.2 and was able to store a backup of a 2.5.1 course there then was successful in using this backup file to restore in 2.6.2. But, my concern is not with self, but with students who cannot upload properly.

Maybe related: my course backup file exceeded about 120MB, the cron job that does automatic backup reports failure hourly (the frequency of crom job) but (usuallly and a day late) completes a backup. Not sure how trustworthy the backup is since backing up  (over time) an active course won't result in a "moment in time" backup. I tried backup manually in maintenance mode, same issue.

My service-provider has escalated to second level support tech; is this, potentially a PHP version issue? (5,4 is my current version) though I tried rolling back to 5.3 with no difference....)

Lampiran uploadFailure.png
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Sebagai balasan amit gupta

Re: Server Connection Error

oleh David Lentz -

Where do I increase my max execution time and how would I do that.  I am a low level person and have been able to manage so far.  We upgraded to 2.7 and I was hoping that it would solve the problem, but it hasn't so far.

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Sebagai balasan David Lentz

Re: Server Connection Error

oleh Kattrina Cannon -

We were able to solve this by changing an IIS setting.


IIS > Request Filtering > Edit Feature Settings:

Set 'Maximum allowed content length' to 209715200 for 200MB

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Sebagai balasan David Lentz

Re: Server Connection Error

oleh Gabby Lang -

Hi,

Note that another setting in IIS needs to be changed:

Go to IIS Manager, Request Filtering, Edit Feature Settings, set Maximum Allowed Content Length to 300000000 (300 MB).

This solved the problem for me.


Gabe


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