Nanogong - Moodle 2.4.1 "Failed to Initialize Recorder"

Nanogong - Moodle 2.4.1 "Failed to Initialize Recorder"

by Russ H -
Number of replies: 4

Hi,

We have been plagued by errors with Nanogong for months and recently upgraded from 2.2 to 2.4.1 in the hopes that it would resolve things.

Below are two Java logs, the first is taken from a client who gets the "failed to initialize recorder" message. The second is from a client who is able to load and record successfully with Nanogong. Both people are accessing the same installation of Moodle.

It appears that the log for the error client is repeating steps and in a strange order, but we cannot glean the root of the problem from the log.

Any suggestions on this problem would be greatly appreciated.

-------------------------

Client with Error

-------------------------

sorry, here's the entire msg:

Java Plug-in 10.17.2.02
Using JRE version 1.7.0_17-b02 Java HotSpot(TM) Client VM
User home directory = C:\Users\jamotc
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
cache: Initialize resource manager: com.sun.deploy.cache.ResourceProviderImpl@13d5f21
security: property package.access value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.
security: property package.access new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.
security: property package.definition new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.definition value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.access value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.access new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss,com.sun.browser,com.sun.glass,com.sun.javafx,com.sun.media.jfxmedia,com.sun.media.jfxmediaimpl,com.sun.openpisces,com.sun.prism,com.sun.scenario,com.sun.t2k,com.sun.webpane,com.sun.pisces,com.sun.webkit
security: property package.definition value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.definition new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss,com.sun.browser,com.sun.glass,com.sun.javafx,com.sun.media.jfxmedia,com.sun.media.jfxmediaimpl,com.sun.openpisces,com.sun.prism,com.sun.scenario,com.sun.t2k,com.sun.webpane,com.sun.pisces,com.sun.webkit
basic: Added progress listener: sun.plugin.util.ProgressMonitorAdapter@b48e23
basic: Plugin2ClassLoader.addURL parent called for http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar
security: Blacklist revocation check is enabled
security: Trusted libraries list check is enabled
network: Cache entry found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar, version: null] prevalidated=true/0
cache: Adding MemoryCache entry: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar
cache: Resource http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar has expired.
basic: Added progress listener: sun.plugin.util.ProgressMonitorAdapter@699df5
basic: Plugin2ClassLoader.addURL parent called for http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: ResponseCode for http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar : 304
network: Encoding for http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar : null
network: Disconnect connection to http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar
cache: Reading Signers from 1195 http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar | C:\Users\jamotc\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\61\2b41f6fd-4bbaed7a.idx
cache: Done readSigners(http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar)
cache:  Read manifest for http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar: read=110 full=3893
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
security: Loading Deployment certificates from C:\Users\jamotc\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loaded Deployment certificates from C:\Users\jamotc\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Internet Explorer TrustedPublisher certificate store
security: Loaded certificates from Internet Explorer TrustedPublisher certificate store
security: Validate the certificate chain using CertPath API
security: Loading certificates from Internet Explorer ROOT certificate store
security: Loaded certificates from Internet Explorer ROOT certificate store
security: Loading Root CA certificates from C:\Program Files\Java\jre7\lib\security\cacerts
security: Loaded Root CA certificates from C:\Program Files\Java\jre7\lib\security\cacerts
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: The certificate hasnt been expired, no need to check timestamping info
security: Cannot find jurisdiction list file
security: The CRL support is disabled
security: The OCSP support is disabled
security: This OCSP End Entity validation is disabled
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment permanent certificate store
security: Validate the certificate chain using CertPath API
security: The certificate hasnt been expired, no need to check timestamping info
security: Cannot find jurisdiction list file
security: The CRL support is disabled
security: The OCSP support is disabled
security: This OCSP End Entity validation is disabled
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment permanent certificate store
basic: Applet loaded.
basic: Applet resized and added to parent container
basic: PERF: AppletExecutionRunnable - applet.init() BEGIN ; jvmLaunch dt 131801 us, pluginInit dt 2684354 us, TotalTime: 2816155 us
basic: Applet loaded.
basic: Applet resized and added to parent container
basic: PERF: AppletExecutionRunnable - applet.init() BEGIN ; jvmLaunch dt 131801 us, pluginInit dt 2689556 us, TotalTime: 2821357 us
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/, version: null]
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/, version: null]
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong.class, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong.class with proxy=DIRECT
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong.class, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong.class with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong.class with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong.class with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.class, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.class with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.class, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.class with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.class with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.class with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.class, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.class with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.class, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.class with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.class with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.class with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"


network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties, version: null]

network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT


network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties, version: null]

network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"


network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties, version: null]

network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT


network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties, version: null]

network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with cookie "__utma=80390417.1900697058.1323478651.1362725956.1362783937.347; __utmz=80390417.1361138869.329.13.utmcsr=searchya.com|utmccn=(referral)|utmcmd=referral|utmcct=/results.php; _saml_idp=dXJuOm1hY2U6aW5jb21tb246d2FzaGluZ3Rvbi5lZHU%3D; __qca=P0-2109223293-1359589402392; MoodleSession=6gh04v7eelh8alm6dis7dir7k1; _shibsession_64656661756c7468747470733a2f2f7765666c69342e6c616e672e77617368696e67746f6e2e656475=_c4958112787113d37a2dc0b564c4e8e6"
basic: Applet initialized
basic: Starting applet
basic: Applet initialized
basic: Starting applet
basic: completed perf rollup
basic: Applet made visible
basic: Applet started
basic: Told clients applet is started
basic: completed perf rollup
basic: Applet made visible
basic: Applet started
basic: Told clients applet is started

 

 

--------------------------

Client with no problem

--------------------------

Java Plug-in 10.15.2.03
Using JRE version 1.7.0_15-b03 Java HotSpot(TM) Client VM
User home directory = C:\Users\rlhugo
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
cache: Initialize resource manager: com.sun.deploy.cache.ResourceProviderImpl@19478c7
security: property package.access value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.
security: property package.access new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.
security: property package.definition new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.definition value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.access value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.access new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss,com.sun.browser,com.sun.glass,com.sun.javafx,com.sun.media.jfxmedia,com.sun.media.jfxmediaimpl,com.sun.openpisces,com.sun.prism,com.sun.scenario,com.sun.t2k,com.sun.webpane,com.sun.pisces,com.sun.webkit
security: property package.definition value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.definition new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun.xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun.proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.internal.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss,com.sun.browser,com.sun.glass,com.sun.javafx,com.sun.media.jfxmedia,com.sun.media.jfxmediaimpl,com.sun.openpisces,com.sun.prism,com.sun.scenario,com.sun.t2k,com.sun.webpane,com.sun.pisces,com.sun.webkit
basic: Added progress listener: sun.plugin.util.ProgressMonitorAdapter@12b079a
basic: Plugin2ClassLoader.addURL parent called for http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar
security: Blacklist revocation check is enabled
security: Trusted libraries list check is enabled
network: Cache entry found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar, version: null] prevalidated=false/0
cache: Adding MemoryCache entry: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar
cache: Resource http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar has expired.
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar with cookie "__utma=80390417.351961119.1361312456.1361312456.1361566494.2; __utmz=80390417.1361312456.1.1.utmcsr=depts.washington.edu|utmccn=(referral)|utmcmd=referral|utmcct=/llc/olr/indonesian/index.php; MoodleSession=edv3q1n22l7352a2ms06i5kfl1"
network: ResponseCode for http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar : 304
network: Encoding for http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar : null
network: Disconnect connection to http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar
cache: Reading Signers from 1195 http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar | C:\Users\rlhugo\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\61\2b41f6fd-5e1165cc.idx
cache: Done readSigners(http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar)
cache:  Read manifest for http://wefli4.lang.washington.edu/moodle2/mod/nanogong/nanogong.jar: read=110 full=3893
security: Accessing keys and certificate in Mozilla user profile: null
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Validate the certificate chain using CertPath API
security: Loading Root CA certificates from C:\Program Files\Java\jre7\lib\security\cacerts
basic: Loading Java Applet ...
security: Loaded Root CA certificates from C:\Program Files\Java\jre7\lib\security\cacerts
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: The certificate hasnt been expired, no need to check timestamping info
security: Cannot find jurisdiction list file
security: The CRL support is disabled
security: The OCSP support is disabled
security: This OCSP End Entity validation is disabled
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment permanent certificate store
security: Checking if certificate is in Deployment session certificate store
basic: Dialog type is not candidate for embedding
security: User has granted the priviledges to the code for this session only
security: Adding certificate in Deployment session certificate store
security: Added certificate in Deployment session certificate store
security: Saving certificates in Deployment session certificate store
security: Saved certificates in Deployment session certificate store
security: Validate the certificate chain using CertPath API
security: The certificate hasnt been expired, no need to check timestamping info
security: Cannot find jurisdiction list file
security: The CRL support is disabled
security: The OCSP support is disabled
security: This OCSP End Entity validation is disabled
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment permanent certificate store
security: Checking if certificate is in Deployment session certificate store
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
security: Validate the certificate chain using CertPath API
security: The certificate hasnt been expired, no need to check timestamping info
security: Cannot find jurisdiction list file
security: The CRL support is disabled
security: The OCSP support is disabled
security: This OCSP End Entity validation is disabled
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment permanent certificate store
security: Checking if certificate is in Deployment session certificate store
basic: Applet loaded.
basic: Applet resized and added to parent container
basic: PERF: AppletExecutionRunnable - applet.init() BEGIN ; jvmLaunch dt 217288 us, pluginInit dt 2066929 us, TotalTime: 2284217 us
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/, version: null]
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong.class, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong.class with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong.class with cookie "__utma=80390417.351961119.1361312456.1361312456.1361566494.2; __utmz=80390417.1361312456.1.1.utmcsr=depts.washington.edu|utmccn=(referral)|utmcmd=referral|utmcct=/llc/olr/indonesian/index.php; MoodleSession=edv3q1n22l7352a2ms06i5kfl1"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.class, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.class with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.class with cookie "__utma=80390417.351961119.1361312456.1361312456.1361566494.2; __utmz=80390417.1361312456.1.1.utmcsr=depts.washington.edu|utmccn=(referral)|utmcmd=referral|utmcct=/llc/olr/indonesian/index.php; MoodleSession=edv3q1n22l7352a2ms06i5kfl1"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with cookie "__utma=80390417.351961119.1361312456.1361312456.1361566494.2; __utmz=80390417.1361312456.1.1.utmcsr=depts.washington.edu|utmccn=(referral)|utmcmd=referral|utmcct=/llc/olr/indonesian/index.php; MoodleSession=edv3q1n22l7352a2ms06i5kfl1"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en.properties with cookie "__utma=80390417.351961119.1361312456.1361312456.1361566494.2; __utmz=80390417.1361312456.1.1.utmcsr=depts.washington.edu|utmccn=(referral)|utmcmd=referral|utmcct=/llc/olr/indonesian/index.php; MoodleSession=edv3q1n22l7352a2ms06i5kfl1"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.class, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.class with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.class with cookie "__utma=80390417.351961119.1361312456.1361312456.1361566494.2; __utmz=80390417.1361312456.1.1.utmcsr=depts.washington.edu|utmccn=(referral)|utmcmd=referral|utmcct=/llc/olr/indonesian/index.php; MoodleSession=edv3q1n22l7352a2ms06i5kfl1"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with cookie "__utma=80390417.351961119.1361312456.1361312456.1361566494.2; __utmz=80390417.1361312456.1.1.utmcsr=depts.washington.edu|utmccn=(referral)|utmcmd=referral|utmcct=/llc/olr/indonesian/index.php; MoodleSession=edv3q1n22l7352a2ms06i5kfl1"
network: Cache entry not found [url: http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties, version: null]
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu:80/ with proxy=DIRECT
network: Connecting http://wefli4.lang.washington.edu/moodle2/mod/nanogong/gong/i18n/NanoGong_en_US.properties with cookie "__utma=80390417.351961119.1361312456.1361312456.1361566494.2; __utmz=80390417.1361312456.1.1.utmcsr=depts.washington.edu|utmccn=(referral)|utmcmd=referral|utmcct=/llc/olr/indonesian/index.php; MoodleSession=edv3q1n22l7352a2ms06i5kfl1"
basic: Applet initialized
basic: Starting applet
basic: completed perf rollup
basic: Applet made visible
basic: Applet started
basic: Told clients applet is started

Average of ratings: -
In reply to Russ H

Re: Nanogong - Moodle 2.4.1 "Failed to Initialize Recorder"

by Eric Katchan -

Hello,

Can you replicate the issue?  If so, is it on a specific browser or all browsers.  My guess is that is is the java plugin for the browser.

I have had a similar problem and it seemed to be because of the browser, not nanogong.  I removed the java plugin from the browser, cleared my cache, closed the browser, than restarted the browser.  When I got to the page which requested the jar file, I received a browser warning indicating that java must be enabled, do i want it enabled?  I activate and the plugin worked.

 

Eric

 

 

In reply to Eric Katchan

Re: Nanogong - Moodle 2.4.1 "Failed to Initialize Recorder"

by Russ H -

Thanks for the response, Eric!

Both computers were running the latest version of Java and were testing it in IE, Firefox and Chrome.

Strangely the computer that worked at first, stopped working after about 15 minutes and then started working again about 10 minutes later... with no changes to system (e.g., headphones remained plugged in) except for a refresh for each.

We am hoping the log may have a clue to the problem and will continue to dig. We'll experiment with the removal of the plugin from the browser that you suggested.

In reply to Russ H

Re: Nanogong - Moodle 2.4.1 "Failed to Initialize Recorder"

by AL Rachels -
Picture of Core developers Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers

Hi Russ,

In the past, I used to have a lot of problems with Nanogong "failed to initialize recorder" messages when giving quizzes with Nanogong audio in them. It was occasionally due to Java not being up-to-date, but the main cause, and it took me a while to realize it, was that my server could not handle the number of concurrent users that I had and we were getting a lot of time-out errors, which led to the "failed to initialize recorder" messages. Once I replaced my "old-in-years (7) and old-in-technology (single core cpu)" server, the only time I've had a Nanogong "failed to initialize recorder" message, is when Java needed updating and it needed to be re-enabled.

Hope this helps and you find your problem soon,

AL

 

Average of ratings: Useful (1)
In reply to AL Rachels

Re: Nanogong - Moodle 2.4.1 "Failed to Initialize Recorder"

by Russ H -

Hi Al,

That is really helpful and syncs with our situation. We have confirmed that out of date Java installs on the client end can cause a problem and the unpredictable errors being related to server overload makes sense as we are on a fairly old server temporarily. This will motivate a speedy transfer to the new server.

Thank you very much for the info and help,

-Russ