Thanks Samuli, David S and Frances.
I have already downloaded the PDF. It is a 29 page double spaced document. I will be reading it this weekend. I am also looking for the book, but I may not be able to get to read it until spring break (if not too much work is due at school ).
WP1
Re: Relationship between "Usability" and Profits?? [Tag - Usability]
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