Page Re-Freshes After Viewing External Link

Page Re-Freshes After Viewing External Link

by Under Dog -
Number of replies: 4

Hello to all,

 

I have a client who is using Firefox 6.0 with our Moodle 2.0.4 LMS.  Our SCORMs are created using Articulate. 

He is having a problem where if he clicks a hyperlink that goes to an external website, when he closes that new window the course has re-started.  It's almost like the course page has re-freshed.

Has anybody seen this before?

Many thanks,

Dave

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In reply to Under Dog

Re: Page Re-Freshes After Viewing External Link

by Amy Groshek -
Dave, are you able to provide the package, along with instructions for reaching the place where link is launched? Can you replicate with Moodle debugging and FF firebug on (watching console log for errors)?

Thanks,
A
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In reply to Amy Groshek

Re: Page Re-Freshes After Viewing External Link

by Under Dog -

Hello Amy,

At the moment I am testing it out in SCORM Cloud.  I could not get it to act up in Moodle which leads me to believe it is a browser setting issue...but I could be way off base.

I could PM you a link to the zip from within Dropbox if you want to try it in your environment.

Any thoughts?

 

Cheers,

Dave

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In reply to Under Dog

Re: Page Re-Freshes After Viewing External Link

by Amy Groshek -
Hi Dave,

Yes, cloud testing is a good plan. I would first rule out any kind of scripting within that external file, any onclose events, onbeforeunload, any events called from that window which access a parent, etc etc. You may have looked already. Though if you can't replicate on your own that might actually eliminate that possibility. Esp if it's not manifesting in all recent versions of FF. What you would esp want to rule out is that any sort of API call is being triggered from the closing of the child window, as well as an LMSFinish() call when that window is closed. If you're able to watch API calls in the cloud then you'll see if that's happening.

A
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In reply to Amy Groshek

Re: Page Re-Freshes After Viewing External Link

by Under Dog -

Hello Amy,

Thanks for chipping in on this.  I get some strange ones sometime.  I suspect this is his browser that is making the problem occur as nobody else has come to me with this.  I can't replicate on my set up either.

I can see some sort of reports...here is the URL for the report of an attempt I made a couple of hours ago -

 

http://cloud.scorm.com/sc/guest/ViewDebugLog?logId=ed75d245-6c7c-4ea6-8e25-da6858a09b2d&courseTitle=Module+3+v1.0

 

Thanks for any assistance!

 

-Dave

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