In our previous Dragmath incarnation, everything worked great. Now, when I try to open up DragMath (with a new icon, not the previous pi sign, but a square root sign), it simply doesn't load....the popup screen remains blank.
We have the LaTex filter turned on in our Moodle system. My question is, since I am using the same computer as before (when DragMath was great), I assume its not a Java issue.....and since I didn't do the actual install, I don't know if it is an install issue.
Can you point me in the right direction.....is this a local computer Java issue, or a problem created by an incorrect installation of Dragmath into 1.9.5?
You could check first that it is not just cache issue. Old version of Dragmath had a different file structure (paths changed etc) so some old files might be still in cache...try to refresh your browser.
Some people have managed to install (unzip) new version of dragmath so that they did not overwrite all the old files - http://moodle.org/mod/forum/discuss.php?d=129315 - so the person who installed dragmath could check that all files from new package of dragmath are included to your new install.