Moodlerooms,Inc. is seeking an experienced Moodle Systems Administrator to join its team of technical professionals supporting our growing client base. The Client Support team is responsible for ensuring Moodlerooms’ clients receive the best Learning Management Systems experience in the industry. The Moodle Systems Administrator provides client-facing production support, configuration and problem solving for complex issues for our online clients. Emphasis of the position is to provide professional, knowledgeable and highly effective technical support with Moodle at its core.
The successful candidate will have significant prior experience using and providing administrative support for Moodle or a similar online learning management system. The candidate will be highly motivated and possess superior written and verbal communication skills. The Administrator will possess excellent technical and customer service skills and will represent Moodlerooms in client communications and contacts related to production support.
The Moodle Systems Administrator will work with internal and external service providers to continuously improve our service to our clients through formal quality processes.
Requirements
• A Moodle Enthusiast!
• Minimum two years experience providing IT production support for online, web-based systems
• Demonstrated understanding of Moodle or similar online learning management systems
• Experience creating and using Help Desk resources (e.g. FAQ’s, Knowledgebase, Training Resources)
• Superior technical and communication skills
Moodlerooms, Inc.
www.moodlerooms.com provides a SaaS hosted solution for Moodle, the world’s fastest growing open source learning management system, delivering a superior education platform to millions of users worldwide. Moodlerooms is a high quality and fast-growing organization with great capabilities and even greater expectations. The successful candidate will have the opportunity to get in on the ground floor of a growing, successful firm.
For consideration and to apply, send your resume to ITJobs@moodlerooms.com and include Moodle Systems Administrator (IT-0803) in the subject. Moodlerooms is an Equal Opportunity Employer.