brand new position has been created for an experienced, administratively
disciplined Learning Technologies
Training and Support Technician to join UCOL’s Quality Directorate. The role will have you
providing advisory services to staff across a range of educational areas. This
position is a full time permanent position (40 hours).
The Learning Technologies Training and Support Technician’s primary role is to provide
technical and operational support for the Learning Management System (Moodle) as
well delivering training and support for educational applications used at UCOL.
This will include:
Learning Management System and Technical Systems
- Be the first response for
all Moodle queries from staff.
- Be responsible for the
rolling over of courses throughout the academic year.
- Report on system usage and
performance and suggest improvements.
- Assist with developing
improved processes around the use of the LMS.
- Liaise with the Information
Systems and Technology (IS&T) team on problem resolution, backups,
improvements, upgrades and documenting system processes.
- Liaise with IS&T on the
evaluation of potential new products and services to support the LMS and
student academic achievement in general.
- Liaise with the external
vendor for version testing and upgrades.
Staff Training and Liaison
- Develop and maintain
effective relationships with LMS users, faculty and staff from other relevant
services and vendors.
- Provide first level support
(help desk & introductory training) for users of the Learning Management
System and other tools and technologies used at UCOL.
- Provide staff
training in the use of and any enhancements to the UCOL Student Attendance App
and Student Progress App.
Experience with educational technologies, helpdesk software
and excellent communication skills are essential. A relevant tertiary
qualification is preferred.
This is an opportunity to join a team that prides itself in
making a meaningful difference to the lives of staff and students through the
use of educational technology. If you believe that you offer what we are
looking for then we would love to hear from you.
At UCOL we embrace diversity,
talent and performance, and provide our staff with an extensive range of
opportunities to develop intellectually, professionally and personally.
your details must be registered on https://careers.ucol.ac.nz/home for you
to be able to apply for a job with UCOL. As soon as you register and then apply
for a role, a confirmation email will be sent to you.
Applicants for this position should have NZ residency or a valid NZ work visa and may be required to undergo pre-employment checks; which may include completing New Zealand Police Vetting as part of The Vulnerable Children's Act 2014 and may also include pre-employment drug and alcohol testing in safety sensitive roles.
Entry added by Vernon Spain
- Thursday, October 17, 2019, 10:58 AM
Last updated - Thursday, October 17, 2019, 10:58 AM