Hi Ian,
Not shouting at you but just to gently correct your surmise about Moodle Partners and forums
...
One of the main advantages of being Moodle Partners is that they have direct priority support from us at Moodle HQ, via our helpdesk, the tracker and instant messaging, so they have no need to ask for technical support in the forums. They are not "distant" from core development by any means, in fact a lot of them are involved in the roadmap. Regardless, a lot of them do get involved in the forums anyway because they want to be involved in the wider community.
And of course the Moodle Partners themselves offer support contracts directly to their clients (including many many corporate clients) direct by phone, email and other means.
As such I can't see an "issue", as you put it.
Cheers!