Moodle.org forum posts

Moodle 5.2 Windows Install

Fri, 10 Jul 2026 02:14:05 GMT

by Rick Jerz

Two things...

1. I didn't want to imply that the official Moodle package had anything to do with "Installatron." I was just making the point that the official Moodle package could be modified by the programmers, in some way, to work. Actually, the code modification within environment.xml was originally discovered as a "programmer modification" in their Mac package, so they did modify (hack) the code. That's how I learned about it.

2. I know what you are saying. The official Moodle package, for either Mac or PC, should be a simple installation requiring no modification. I do recall, historically, that it once was like that. In fact, maybe the current Mac package works perfectly after installation. I have just come to prefer to always install Moodle from scratch, so that I know how to upgrade it.

There are many people like Margit, who might own a PC, and just want a quick way to install Moodle on their local PC to experiment. The official Windows package should do this. This is somewhat the parallel situation with "installatron" packages for web servers... a quick way to install and learn Moodle.

It might be that Moodle 5.1 and 5.2 have become so complex (the code structure, Composer, and the router configuration) that even Moodle HQ programmers can't figure out how to get Moodle to run in these packages. Or they have realized that it can't. I don't know, I am just guessing as to why the latest Windows package might not work.

Moodle 5.2 Windows Install

Thu, 09 Jul 2026 23:24:14 GMT

by James Steerpike

Ken,

The zip files I downloaded and tested came from https://download.moodle.org/windows/ as this was what the OP did. It is not Installertron or other third party software but is an official distribution loaded from Moodle.org. Instructions with Moodle.org direct people to download and run these zips.
XAMPP creates a LAMP stack and there is no fault with XAMPP, XAMPP decides which versions of php and MariaDB are included and XAMPP works well with earlier versions of Moodle. It is Moodle that mandated a new version of php and then created a zip file with an incompatibility between XAMPP and Moodle. I think the responsibility is clear.
I agree Moodle can't document all situations but this is not a documentation problem.
Whether Windows with XAMPP is a good idea is a different topic. Possibly the Wimdows Package downloads should be removed but while they remain on our official site, they should be tested and functional.

Moodle 5.2 Windows Install

Thu, 09 Jul 2026 23:39:00 GMT

by James Steerpike

Rick
The typical Windows Package user is unlikely to want to or be able to hack XAMPP, even with instructions. If XAMPP is not compatible with Moodle requirements, the zip should not be created or made available for download.

Moodle 5.2 Windows Install

Thu, 09 Jul 2026 07:18:51 GMT

by Margit Gut

Hallo to all,
This idea is nice, but I should introduce myself a bit. I am a teacher for integration teaching the german language. I am 76 years old and I have no plan to lerarn how to work with a Raspbery pi. That would be a very new world for me. I am still working about 45 hours a week and I have only limited timer for experimenting. For that, the windows installer was the easyest way to try out moodle install and how to work with plugins. This installation, if it will be finished, wil be a reference system, where we can try out every plugin bvefore instalaling it on the server.

best regards and many thanks for your help
Margit

Moodle 5.2 Windows Install

Thu, 09 Jul 2026 13:12:53 GMT

by Ken Task

Follow up ... and follow up comment:

Another missing file: config-dist.php. Some folks copy that to config.php and change/add values to variables to get a moodle up and running.

Comment: Moodle is becoming more a 'portal' rather than a 'walled garden'. And if one looks at what makes moodle 'go' ... php isn't native to Windows. MySQL/MariaDB aren't native to Windows. Apache nor Nginx aren't native to Windows.

Windows does have a WSL - which is Ubuntu/Debian based - actually, they just announced their own Linux! And in their virtualization (Azure), some time ago it was reported that 60% of the guest OS's running on Azure, were Ubuntu.

Just sharin' ...

'SoS', Ken

Moodle 5.2 Windows Install

Thu, 09 Jul 2026 08:16:35 GMT

by James Steerpike

Thanks Ken
Looks like the package have been broken for a while and the component incompatibility is not the only problem. Hard to see how these files could have been tested.
Windows is a dead end for anyone who wants to go further. Perhaps the Win Package could have a Moodle course loaded in the download itself, explaining the limitations of the package manager, and giving options for a better module.
I am still concerned about those hundreds of Win downloads, all destined to fail.

Moodle 5.2 Windows Install

Thu, 09 Jul 2026 07:43:09 GMT

by Ken Task

@Rick ... et. al.
Believing isn't the same as reality!

XAMPP is developed and maintained by Apache Friends.
Today, the ongoing maintenance and development of XAMPP are supported by contributors from Bitnami. So Moodle HQ folks don't seem to be directly involved.

For grins, I downloaded the moodle 5.2.1+ for XAMPP ... a zip.

https://download.moodle.org/download.php/direct/windows/MoodleWindowsInstaller-latest-502.zip

I unzipped it on a linux platform and inspected what was there.

Surprise! Surprise!

The server/moodle/ directory (the code for moodle) didn't have a public directory!

Actually has the structure of 5.0.x code - minus the vendor directory that is installed via composer - composer not included in the zip.
r.php (the router) is present at server/moodle/.

Checked the main version.php file ....

fgrep '$release' version.php
$release = '5.2.1+ (Build: 20260708)'; // Human-friendly version name

See tree (structure) below.

[root@instance-xxxx moodle]# pwd
/mnt/gbucket/windows/server/moodle

[root@instance-xxxx moodle]# tree -L 1
.
├── admin
├── ai
├── analytics
├── auth
├── availability
├── backup
├── badges
├── behat.yml.dist
├── blocks
├── blog
├── brokenfile.php
├── cache
├── calendar
├── cohort
├── comment
├── communication
├── competency
├── completion
├── contentbank
├── course
├── customfield
├── dataformat
├── draftfile.php
├── editmode.php
├── enrol
├── error
├── favourites
├── file.php
├── files
├── filter
├── grade
├── group
├── h5p
├── help_ajax.php
├── help.php
├── index.php
├── install
├── install.php
├── iplookup
├── lang
├── lib
├── local
├── login
├── media
├── message
├── mnet
├── mod
├── my
├── notes
├── payment
├── pix
├── plagiarism
├── pluginfile.php
├── portfolio
├── privacy
├── question
├── rating
├── report
├── reportbuilder
├── repository
├── r.php
├── rss
├── search
├── security.txt
├── sms
├── tag
├── theme
├── tokenpluginfile.php
├── user
├── userpix
├── version.php
└── webservice

58 directories, 14 files

About the environment.xml and environment.php script hack ...
If OP does that, should never update the component as doing so would acquire a new environment.xml file and overwrite your hack. In a live session, affects of that action are un-known ... but am certain things may not work as before and one should see errors never seen before! Moodle might cease to function at all!

So if the OP's latest desire is to test plugins, wonder how well that will work given the above?

'SoS', Ken

Moodle 5.2 Windows Install

Thu, 09 Jul 2026 03:34:36 GMT

by James Steerpike

I maintain, despite occasional observations to the contrary, I am a sane person and the experiment of using the Windows Package Manager was worthwhile in understanding the problem outlined in this thread. I think the original poster was on the right track for using the package manager to install Moodle. Presumably, like the majority of users, she has a Windows desktop and getting Moodle running using this approach is the easiest for those with typical IT skills. Once running, testing plugins could be done under Windows.

I learned about Moodle by experimenting. I wanted to know what Moodle was, how to set it up, and what I could do with it all way before I was ready to have students on the system. If we want new users, we should provide a starting point and the Windows Package Manager is the gateway drug. Some will misuse it and try to run it as a production server but to me that is preferable to new users deciding Moodle is just too difficult.

The problem is for several months now, the official download page has a one click installer where the underlying software and Moodle are incompatible. A bug was raised back in April but frustrated new users on a fools errand do not seem to be a priority.

There were 134 downloads of the Moodle 5.3 zip today, 137 of the 5.2 zip. Presuming they are real people, there are going to be several hundred disappointed potential new Moodle users today.

Moodle 5.2: router is not correctly configured

Thu, 09 Jul 2026 06:16:11 GMT

by avo user

I see what you mean, but based on my knowledge and experience, so called AI is more the cause of the problem than the solution.
We need real human minds to solve problems and, above all, to test software, as demonstrated by this bug I found.

Moodle Upgrade from 5.1.4 to 5.2 - Menu is invisible

Sun, 24 May 2026 17:27:45 GMT

by Frank Walter

Thank you! Thank you, thank you and thank you!

That must be the same bug and the hack fixed it immediately

So the hack is in core in line 245 of moodle/public/lib/classes/shutdown_manager.php I replaced this line:

if (function_exists('apache_child_terminate') && function_exists('memory_get_usage') && ini_get_bool('child_terminate')) {

with this (working) line:

if (function_exists('apache_child_terminate') && function_exists('memory_get_usage') && function_exists('ini_get_bool') && \ini_get_bool('child_terminate')) {

After enabling the cache again in config.php

I use mod_php and not php_fpm on my testserver, that irritates me, because they say it happens under mod_php and not under php_fpm. And on the productive server, where this issue happens, there is Server API CGI/FastCGI Anyway, I hope that in the next update (Moodle 5.2.1) that patch is included. If not, I will do:

git stash push public/lib/classes/shutdown_manager.php -m "moodle-5.2-shutdown-bugfix"

and

git stash pop

after the update. Thanks.frank

Moodle Upgrade from 5.1.4 to 5.2 - Menu is invisible

Sun, 24 May 2026 02:01:08 GMT

by Visvanath Ratnaweera

Any connection to Admin can't see the navigation menus Moodle4Mac 5.2?

Moodle 5.2: router is not correctly configured

Thu, 09 Jul 2026 06:10:05 GMT

by avo user

Hello,

my configuration was correct, I just need to disable and enable the correct modules:

sudo a2dismod mpm_prefork php8.3
ERROR: The following modules depend on mpm_prefork and need to be disabled first: php8.3
Module php8.3 disabled.

sudo a2enmod mpm_event
Considering conflict mpm_worker for mpm_event:
Considering conflict mpm_prefork for mpm_event:
Enabling module mpm_event.

/var/log/apache2/error.log

[Thu Jul 09 07:28:00.828367 2026] [mpm_prefork:notice] [pid 968989] AH00163: Apache/2.4.58 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/3.0.13 configured -- resuming normal operations
[Thu Jul 09 07:28:00.828389 2026] [core:notice] [pid 968989] AH00094: Command line: '/usr/sbin/apache2'
[Thu Jul 09 07:32:56.799519 2026] [mpm_prefork:notice] [pid 968989] AH00170: caught SIGWINCH, shutting down gracefully
[Thu Jul 09 07:32:56.923024 2026] [mpm_event:notice] [pid 969362:tid 137350461106048] AH00489: Apache/2.4.58 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/3.0.13 configured -- resuming normal operations
[Thu Jul 09 07:32:56.923045 2026] [core:notice] [pid 969362:tid 137350461106048] AH00094: Command line: '/usr/sbin/apache2'

Thank you

Moodle 5.2: router is not correctly configured

Tue, 07 Jul 2026 15:06:46 GMT

by Ken Task

One thing is certain ... this issue is forcing many to re-evaluate their configs!

The following is an attempt to address:

AH10034: The mpm module (prefork.c) is not supported by mod_http2

https://httpd.apache.org/docs/current/howto/http2.html
Build httpd with HTTP/2 support

mod_http2 uses the library of nghttp2 as its implementation base. Building mod_http2 requires at least version 1.2.1 of libnghttp2 installed on your system.

Basic Configuration

When you have a httpd built with mod_http2 you need some basic configuration for it becoming active. The first thing, as with every httpd module, is that you need to load it:

LoadModule http2_module modules/mod_http2.so

The second directive you need to add to your server configuration is

Protocols h2 http/1.1

This allows h2, the secure variant, to be the preferred protocol on your server connections. When you want to enable all HTTP/2 variants, write:

Protocols h2 h2c http/1.1

Depending on where you put this directive, it affects all connections or only those to a specific virtual host. You can nest it, as in:

Protocols http/1.1
<VirtualHost ...>
ServerName test.example.org
Protocols h2 http/1.1
</VirtualHost>

This allows only HTTP/1 on connections, except SSL connections to test.example.org which offer HTTP/2.

This advisory warning in your Apache logs means the server is using the non-thread-safe mpm_prefork module, which is incompatible with the HTTP/2 protocol. Your server will continue to serve traffic over HTTP/1.1, but HTTP/2 will be inactive.
Resource: Red Hat Customer Portal

How to Fix the Conflict
To enable HTTP/2, you must switch Apache from mpm_prefork to mpm_event
Resource: Virtualmin community

Important: Before doing this, ensure your PHP is running via PHP-FPM (FastCGI Process Manager). The prefork MPM is almost always active because legacy setups use mod_php, which is not thread-safe and will crash if you switch to the event MPM.
Resource: OneUptime

1. Disable Prefork and Enable Event MPMFor Ubuntu/Debian systems, run the following commands
sudo a2dismod mpm_prefork
sudo a2enmod mpm_event

2. Enable HTTP/2Enable the mod_http2 module and restart your Apache server
sudo a2enmod http2
sudo systemctl restart apache2

(For Red Hat/CentOS/AlmaLinux systems, you will need to edit /etc/httpd/conf.modules.d/00-mpm.conf to comment out prefork and uncomment event, then restart Apache).

3. Update Your Virtual Host ConfigurationAdd the protocol directives to your site's SSL configuration file (e.g., /etc/apache2/sites-available/your-site-le-ssl.conf) to serve traffic using HTTP/2

apache<VirtualHost *:443>
# ... Your existing SSL and ServerName settings ...

Protocols h2 h2c http/1.1
H2Direct on

</VirtualHost>

https://oneuptime.com/blog/post/2026-03-04-enable-http2-apache-httpd-rhel-9/view

verify http/2 is working
curl -kI --http2 https://www.example.com

Prefork MPM Still Active

If you see this error in the log:

AH10034: The mpm module (prefork.c) is not supported by mod_http2

You need to switch to the event or worker MPM. See Step 1.

https://gist.github.com/GAS85/38eb5954a27d64ae9ac17d01bfe9898c

Hope that helps, a little!

'SoS', Ken

Moodle 5.2: router is not correctly configured

Tue, 07 Jul 2026 16:20:59 GMT

by Ken Task

Have already commented that this issue is making one revisit configs. Strongly suggest the install of 'tree' and get info on the main config directories for apache ...

Have Rocky 9.
Main directories for apache config are in /etc/httpd/
Using tree on the 3 main directories: conf, conf.d, and conf.modules.

See attached .txt file.

'SoS', Ken

Moodle dashboard IA

Wed, 15 Apr 2026 22:38:04 GMT

by Francisco Carrizo

Hi everyone!

My name is Francisco, I’m from Buenos Aires, Argentina, and I’ve been working as a Moodle Administrator for a few years now. Over time, I’ve jumped into development to build my own plugins, especially because I’m really into the analytics and data side of things.

I wanted to share a project I’ve been working on: it’s an external WebApp that talks to Moodle through a custom plugin I built. It handles the Web Services and uses SSO so users can jump straight into the app.

What’s inside?

I’ve organized the dashboard into a few main sections:

General Stats: All the important KPIs in one place.
Student Tracking: Real-time progress
Course Tracking: Real-time progress for students and their specific enrollments.
Dropout Risk (The fun part): A module that predicts abandonment risk. The best part is that you can tweak the parameters depending on the specific course needs.
Messaging & Certificates: Tools to send notifications and a quick search for certificates by user or course.

Current Status

I’m still polishing the English translations and a few other details, but the project is well on its way.

I’d love to get some feedback! If anyone is interested in trying it out in a test environment, please feel free to reach out. I’m looking for suggestions on what else could be useful.

Francisco

Images

Moodle Upgrade from 5.1.4 to 5.2 - Menu is invisible

Wed, 08 Jul 2026 13:38:06 GMT

by Frank Walter

I just updated to 5.2.1 and my hack in:

moodle/public/lib/classes/shutdown_manager.php

is still present (no changes of the core file, so git didnt complain). It still works.

I hope that once the bug is fixed, then I revert to the core file.

Obsolete info in the docs for Python machine learning backend?

Sat, 04 Jul 2026 16:31:44 GMT

by Mary Cooch (personal account)

Hello Przemek! Well normally docs of versions currently not supported would not be updated, so I would expect any changes to be made to the 5.2 docs. The page you reference (admin/setting/mlbackendsettingspython) is obviously a docs page that was generated when that particular settings page was created, and if the developer didn't add a docs_required link to the tracker issue, or Helen or I (at the time; we don't do docs anymore) weren't aware of it, then information to that page wouldn't have been added. Actually I think such a settings page would be better redirected to a more general page anyway. I don't know enough about that area to say which. The whole set up of docs writing has changed with the reorganisation of Moodle HQ so I would suggest you make an MDLSITE tracker issue, add the label docs_required and link to this forum post, and hope somebody notices it - OR - a community member on here knows enough to improve those docs! (The 5.2 version probably though)

Reattempt only questions answered incorrectly in new Moodle version

Wed, 08 Jul 2026 17:30:44 GMT

by Dominique Bauer

That’s great news! Would you be willing to share the code? It could be very useful for others experiencing the same problem.

Backup courses in 4.5 with the question bank and restoring in 5.1 losses question categories

Wed, 08 Jul 2026 16:42:54 GMT

by Tim Hunt

I am not sure what did happen, but the message does not say "thi questions category is not being restored". It says "This questions category is being restored somewhere". I wonder where it did get restores.

If you have access the database, can you see if a category called 'Reglemente_Zufallsfragen' has been created, and if so where?

Assigning users in to cohorts, directly in the database

Wed, 08 Jul 2026 14:59:42 GMT

by Séverin TERRIER

Hi Visvanath,

I suspect that if you want to copy cohorts, the real aim is to bring the related enrolments to courses.

So perhaps other things will need to be done.
Or perhaps launching related scheduled task (to enrol people based on cohort) would do the job...

Just some hints ; you'll need to test that on a test instance.

HTH,
Séverin

Moodle Upgrade from 5.1.4 to 5.2 - Menu is invisible

Wed, 17 Jun 2026 13:40:57 GMT

by Frank Walter

I just wanted to update the productive site from 5.2.0 to Moodle 5.2.1 (Build: 20260608) | Version 2026042001 but first I had a look at the repo and the bug is still unfixed in:

https://github.com/moodle/moodle/blob/main/public/lib/classes/shutdown_manager.php (Line 245):

...
if (function_exists('apache_child_terminate') && function_exists('memory_get_usage') && ini_get_bool('child_terminate')) {
    $limit = (empty($CFG->apachemaxmem) ? 64 * 1024 * 1024 : $CFG->apachemaxmem); // 64MB default.
    if (memory_get_usage() > get_real_size($limit)) {
        $apachereleasemem = $limit;
        @apache_child_terminate();
    }
...

But it should be something like:

...
if (function_exists('apache_child_terminate') && function_exists('memory_get_usage') && function_exists('ini_get_bool') && \ini_get_bool('child_terminate')) {
    $limit = (empty($CFG->apachemaxmem) ? 64 * 1024 * 1024 : $CFG->apachemaxmem); // 64MB default.
    if (memory_get_usage() > get_real_size($limit)) {
        $apachereleasemem = $limit;
        @apache_child_terminate();
    }
...

Do I miss something? Is it not a bug in the core? I dont want to change from mod_php to fpm at the moment... Thanks, frank

Bulk suspend user accounts not having logged in recently

Tue, 07 Jul 2026 08:13:38 GMT

by Mark Sharp

There is a tracker item for this feature: https://moodle.atlassian.net/browse/MDL-47699 It would be good if you could add your vote.

A couple of years back, Moodle introduced hooks that allows plugins to add new functionality. As part of the testing a demo plugin was created for the feature you're looking for, though it was never officially released. Worth a look though. Link in the tracker item comments.

Email-based Self-Registration is not working, Login Page doesn't have Create Account link

Wed, 08 Jul 2026 07:41:12 GMT

by Mary Cooch (personal account)

Yes - what Marvin says is correct. They moved this setting recently. See Email-based self-registration. Where did you see that the setting was on the same page, in Common settings? Because if it was in the documentation then that should be updated.

Email-based Self-Registration is not working, Login Page doesn't have Create Account link

Wed, 08 Jul 2026 06:10:53 GMT

by Marvin H

Did you enabled self-registration under website-administration->general->login->login-settings->Self registration/registerauth ?

LTI Registration URL fails

Wed, 08 Jul 2026 09:05:34 GMT

by Onno Schuit

From your description, it sounds like the two LTI roles may have been swapped.

In LTI 1.3, one system is the Tool and the other is the Platform:

The Tool is the system that hosts the course or activity.
The Platform is the system where the learner clicks the link to launch that course or activity.

The registration URL is generated on the Tool and pasted into the Platform.

So the correct setup depends on the direction you want.

If your local Moodle should launch content hosted on the Sorbonne Moodle:

Sorbonne Moodle = Tool
Your local Moodle = Platform
The registration URL must come from the Sorbonne Moodle
You paste that URL into your local Moodle under External tool > Manage tools

If the Sorbonne Moodle should launch content hosted on your local Moodle:

Your local Moodle = Tool
Sorbonne Moodle = Platform
You generate the registration URL on your local Moodle
The Sorbonne administrator needs to paste that URL into the Sorbonne Moodle

Copying the registration URL from your local Moodle and pasting it back into the LTI tool registration screen of the same local Moodle only creates a Moodle-to-itself setup. That can be useful for testing, but it is normally not what you want in a two-site setup.

The "result was not valid JSON" message usually means Moodle tried to fetch the OpenID configuration during dynamic registration, but received something else, for example a login page, an error page, a blocked-host response, or no usable response at all.

Things I would check first:

Confirm which site is the Tool and which site is the Platform.
Generate the registration URL on the Tool only.
Paste it into the Platform only.
Make sure both servers can reach each other over HTTPS.
Avoid localhost, private IP addresses, VPN-only hostnames, or staging URLs that the other server cannot reach.
If a failed registration already exists, delete it and generate a fresh registration URL.

A fuller walkthrough of the Tool and Platform distinction, and the registration steps, is here:

https://solin.co/guide-configuring-lti-1-3-moodle/

In your specific case, the key question is: where should the content actually live? If the content lives on Sorbonne, the registration URL needs to come from Sorbonne. If the content lives on your local Moodle, the Sorbonne side needs to register your Moodle as the Tool.

Moodle 5.2 Windows Install

Wed, 08 Jul 2026 05:59:50 GMT

by James Steerpike

Are you referring to https://download.moodle.org/windows/ ?

That is the page. I have successfully installed MoodleWindowsInstaller-latest-405.zip, the stable 4.5 build. Download, unzip, start Moodle install. Had to add VC_redist.x64 and VC_redist.x86, strange to have to download libraries from random websites.
The problem is in XAMPP, the latest version include versions of php and mariadb suitable only for 4.5.

Upgrade 5.1 to 5.2 > Excepción - Class "Mustache_Engine" not found

Tue, 28 Apr 2026 20:41:05 GMT

by Leon Stringer

It looks like format_tiles currently supports at most Moodle 5.1.

However, it looks like this error can be resolved by editing public/course/format/tiles/classes/local/dynamic_styles.php and removing line 71 below:

 71         $m = new \Mustache_Engine();

and replacing this with the following lines:

        if ($CFG->branch < 502) {
            $m = new \Mustache_Engine();
        } else {
            $m = new \Mustache\Engine();
        }

Student access after course is closed

Tue, 07 Jul 2026 10:33:21 GMT

by Visvanath Ratnaweera

"a setting that prevents student access while still allowing teachers to access the course"

Course_settings#Hiding_course_until_start_date/Hiding_course_upon_end_date?

Moodle 5.2 Windows Install

Wed, 08 Jul 2026 05:44:49 GMT

by Justin Hunt

Re: "labeled as one thing, inside something different" endangers the windows user ...
No, not really. Its really more like have an app on your windows machine called "linux." It opens in its own window and has its own file system etc. The linux can share network ports and filesystems with windows etc. So its not completely independent, but that also makes it very useful. And there are a lot of efficiencies from virtualisation.

It doesn't make linux any easier to learn .. its still plain old server admin from the command line. So its not really a solution for Margit. Except that there are projects out there which build on this to make the sequence you describe above (download, double click, start using moodle) possible. And that is probably the future, not a fixed up XAMP package.

Moodle 5.2 Windows Install

Wed, 08 Jul 2026 04:04:34 GMT

by James Steerpike

Let me expand on that.
I am trying to install the latest Moodle Windows package, but it still includes older versions of MariaDB and PHP, which are no longer recommended or fully compatible with the latest Moodle requirements.

The Win 5.2 installer package uses XAMPP and installs php5.2.4 and Moodle 5.2 needs php 8.3, Mariadb is at 10.4.28 and 10.11.0 is required. After running the package, Moodle refuses to run. The package is broken.

So that is the problem which Margit clearly expressed.