Activities: Reengagement

Maintained by Picture of Peter BulmerPeter Bulmer, Picture of Dan MarsdenDan Marsden, Picture of Eugene VenterEugene Venter, Picture of Catalyst ITCatalyst IT
Allows timed release of content and emails users to remind them to complete course activities.
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The reengagement plugin provides a way for you to remind students to return to the course and complete activities.

The email is sent a specified period of time after a starting event, which may be enrolment in the course, or completing an earlier activity.

If the user has already completed the target activity, no email is sent.

You can also use this plugin to selectively release timed content in a course.

This plugin is developed by the Moodle Partner Catalyst IT


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Picture of Peter Bulmer
Peter Bulmer (Lead maintainer)
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  • Picture of Dan Marsden
    Fri, May 3, 2019, 5:36 AM
    @J Guzman - this plugin is developed by the team here at Catalyst IT - we are certified Moodle Partners and provide a wide range of services, feel free to get in touch privately and we can provide information on our rates etc.
  • Picture of Big Picture
    Thu, May 9, 2019, 4:41 PM
    How do I get this plugin to work? I don't see it anywhere in the Site Administration or anywhere except the plugin overview page. Could someone give a step by step guide on how to use this?
  • Picture of Dan Marsden
    Thu, May 9, 2019, 4:45 PM
    @Big Picture - start with the docs:

    Also under "useful links" on this page.
  • Picture of Big Picture
    Thu, May 9, 2019, 4:52 PM
    @Dan Marsden - Thanks that helped :D
    I have a question regarding targeting specific students for reminders. For example, on our system, we have three types of groups which have been registered under a separate cohort. If I add a reengagement to a course for a specific cohort this wouldn't send a notification to all users? It would only send a notification to the users who are assigned to that course correct?
  • Picture of Dan Marsden
    Fri, May 10, 2019, 3:09 PM
    @Big Picture - probably best you go and try the plugin out and see if it works for your needs. Feel free to ask any questions in the community forums - our ability to provide free configuration support is limited. Good luck!
  • Picture of Chelsy Ann Koshy
    Tue, Jun 18, 2019, 12:28 AM
    We have around 300 courses on Moodle. We need to change the content of reengagement mail for all the 300 courses. Is there any single way to change so that the changes get affected to all the courses?
  • Picture of Dan Marsden
    Tue, Jun 18, 2019, 5:30 AM
    @Chelsy - you would have to do this by performing the changes using SQL calls on your Database tables.
  • Picture of Chelsy Ann Koshy
    Sun, Jun 30, 2019, 3:40 PM
    @Dan-Thanks for your reply.One more question: As I mentioned we have 300 courses and sending 5 emails through reengagement(Welcome, Reminder1, Reminder2, Reminder3, Completion mails) per each course. And reengagement cron task is taking more than one hour to complete even if it set as every 5 minutes. Because of that user getting welcome mail after the completion mail of the course. For welcome mail to send, it's taking 2 hours (we need to send the welcome mail soon after when they start the course). So what should we do so that reengagement cron task should run in every 5 minutes or 10 minutes as the number of courses increases?
  • Picture of Dan Marsden
    Mon, Jul 1, 2019, 8:53 AM
    @Chelsy, the plugin uses the core "is_available" class which doesn't perform all that well when used for multiple users - I am keen to take a closer look at that to see if we can re-arrange the Reengagement plugin code to improve performance, but haven't found the time to do this - feel free to get in touch privately if you would like to fund the time for someone in our team to look at this closer! - it's also possible there are other things that could be done to tune your system to improve performance - let us know if you would like help with that too! thanks!
  • Picture of Elizabeth Naulaerts
    Mon, Aug 19, 2019, 4:06 PM
    We have installed the plugin on our moodle environment, configured the settings but still no emails were send out after the requirements were met. Did anyone come across the same problem? And does anyone know of a solution? The plugin fulfills all our needs so we would really like a way to get it to work. Thanks in advance!
  • Picture of Ian L
    Sun, Sep 1, 2019, 9:29 PM
    I want to send emails/messages at the end of the course like maybe a 100 over a year or so that review the course. Can this plug in help with that? I downloaded it but don't get it.
  • Picture of Dan Marsden
    Mon, Sep 2, 2019, 5:43 AM
    @Ian - thanks for posting in the forums - I've included a link here for others that may be watching this thread but may not have seen your post:
  • Picture of Dan Marsden
    Mon, Sep 23, 2019, 9:18 AM
    @Henrik - that happens when you install a plugin in the wrong place...
    This part of that message explains what you did wrong:|
    The plugin "mod_reengagement" is installed in the wrong place $CFG->dirroot/blocks/reengagement", it was expected here "$CFG->dirroot/mod/reengagement"
  • Picture of Henrik sune Pedersen
    Mon, Sep 23, 2019, 7:16 PM
    @Dan Marsden you were rigth. I tried to install it as a block.
  • Picture of Chelsy Ann Koshy
    Sun, Nov 17, 2019, 1:55 PM

    We have sets one welcome email, two or three reminder emails and one completion email in each course as a re-engagement activity which is hidden from students.
    For example, Course A contains Welcome email, one lesson activity, three reminder emails and completion email.
    Issue 1: If we set like send out an email soon after the enrollment, the email will send out but in my courses block, their progress will show like 20 or 25%
    Issue 2: If the student checks his/her my courses block soon after the completion of a Course A, it will show as 33% instead of 100%.And after 30 minutes it updates as 100% as "Calculate regular completion data" task in Cron job is taking 30 minutes to complete the task.

    Question: Is there any way to exclude reengagement activity from the activity completion progress?


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