Blocks: Formilla Live Chat
Formilla.com Live Chat Software with real-time visitor monitoring for your Moodle site. Allow your visitors to chat with you live if they have any questions or need support.
Installs Instantly: Use the out-of-the-box Formilla Live Chat web interface to begin live chat immediately. The live chat button will appear on your Moodle site upon installation & activation of this plugin. Learn how to start a chat instantly with our
Real-time Visitor Monitoring: Formilla Live Chat real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them. View each visitor page URL, country, referring site, new user vs. returning, browser, operating system, and more. Formilla Live Chat visitor monitoring comes with any of our Premium account packages.
Mobile Chat via iPhone/iPad and Android Devices: Live chat via your mobile device or tablet by using our iPhone/iPad or Android apps! Install our app and simply login to your Formilla Live Chat account to chat with customers from anywhere! This feature is available with any Premium package.
Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Chinese, Hindi, Italian, and much more!
Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor after a defined number of seconds.
User/Agent is Typing a Message...: Now you do not need to wonder if the person you are chatting with is even on the other end! Formilla.com Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable.
Desktop Notifications: Make sure you do not miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat. This feature currently works with Chrome, Firefox, and Safari.
Custom Banners, Colors, and Themes: Formilla.com Live Chat software Premium packages allow you to customize your chat widgets to match your site look and feel. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat!
Attention Grabbers: Formilla.com Live Chat offers the Use of an Attention Grabber to get the attention of your visitors! Upload a custom image with your picture or any other message you would like to communicate. Get creative and use it for marketing promotions too!
Advanced Customization: Formilla.com Live Chat software gives you the ability to stretch the width and height of the live chat button, add an image such as your logo, and control the location down to the pixel! You get access to the CSS for the live chat button and attention grabber to make it look perfect!
Help Desk: The Customer Inbox help desk allows you to search your live chat history or offline emails by customer email, priority, status (new, read, pending, complete), flagged vs. unflagged, and assign an item to another user of your Formilla Live Chat account.
Multiple Chat Agents, Offline Email Form, and more!