Help Desk

Blocks ::: block_helpdesk
Maintained by Picture of Jonathan DoaneJonathan Doane, Picture of Matt OquistMatt Oquist, Picture of David ZahareeDavid Zaharee, Picture of Jérôme MouneyracJérôme Mouneyrac
Moodle help desk block to facilitate technical support within Moodle.

Help Desk 2014042802

Moodle 2.6, 2.7
Released: Saturday, May 31, 2014, 1:37 AM
Moodle-Block-Helpdesk
======================

If you run a help center and need a ticket tracking system, and especially
if you use Moodle smile, this block might help you out. It's a simple way for
users to ask questions that get tracked until your help desk staff can
answer them fully.


Sponsored/maintained by
---
Virtual Learning Academy Charter School (vlacs.org)

Developers
---
Anthony Borrow
Matt Oquist
Jon Doane
David Zaharee
Jerome Mouneyrac
[List of Contributors](https://github.com/vlacs/moodle-block_helpdesk/graphs/contributors)

Supported Moodle versions of the plugin branch
---

**MOODLE_19_STABLE**
* 1.9+

**MOODLE_22_STABLE**
* 2.2+
* 2.3+
* 2.4+

**MOODLE_25_STABLE**
* 2.5+

**master**
* 2.6+
* 2.7+
* master

Version information

Version build number
2014042802
Maturity
Stable version
MD5 Sum
43dd5744e32e52e7eeb22de80d1b9604
Supported software
Moodle 2.6, Moodle 2.7
  • Latest release for Moodle 2.6
  • Latest release for Moodle 2.7

Version control information

Version control system (VCS)
GIT
VCS repository URL
VCS branch
master

Default installation instructions for plugins of the type Blocks

  1. Make sure you have all the required versions.
  2. Download and unpack the block folder.
  3. Place the folder (eg "myblock") in the "blocks" subdirectory.
  4. Visit http://yoursite.com/admin to complete the installation
  5. Turn editing on in any home or course page.
  6. Add the block to the page
  7. Visit the config link in the block for more options.