User support - Work Tracker

Activities ::: mod_tracker
Maintained by Picture of Valery FremauxValery Fremaux
Provides network capable, multi instance bindable user support / ticket management. Generalisable for use in course as managed todo list.

User support - Work Tracker 2.9.0 (Build 2015091300)

Moodle 2.9
Released: Tuesday, April 5, 2016, 7:03 PM


Used for tracking issues. By Clifford Tham.


this module is now maintained and supported by Edunao (French Moodle Partner)

By Valery Fremaux.

This module is a complete redraw of the former tracker module.

It provides a complete ticket tracking activity with following features :

  • Customizable ticket form submission
  • Commentable ticket records
  • Ticket assignation management
  • Ticket priority
  • Rich ticket listing using flexible table
  • "My tickets" list as author
  • "My assigned ticket" list
  • Closed or solved tickets separate archive
  • Multicriteria search engine
  • Search query personal memo
  • Watch management
  • Notification service (parametric)
  • Full backup/restore implementation
  • Tracking activity reports

Version information

Version build number
Version release name
2.9.0 (Build 2015091300)
Release candidate
MD5 Sum
Supported software
Moodle 2.9
  • Latest release for Moodle 2.9

Version control information

Version control system (VCS)
VCS repository URL
VCS branch

Default installation instructions for plugins of the type Activities

  1. Make sure you have all the required versions.
  2. Download and unpack the module.
  3. Place the folder (eg "assignment") in the "mod" subdirectory.
  4. Visit to finish the installation