Comments

• 

  P H

  Sun, 25 Oct 2020, 8:14 PM

  Hello,
  
  Thanks for this very useful plugin.
  
  Is there a way to make this work with groups?
• 

  Dan Marsden

  Thu, 29 Oct 2020, 8:00 AM

  @ P H - there's a PR here that adds group support but we haven't had a chance to review it yet - feel free to test it and give feedback by adding a comment on the PR: https://github.com/catalyst/moodle-mod_reengagement/pull/75
• 

  Rolf Petersen

  Fri, 5 Feb 2021, 12:55 AM

  Hi, I have M 3.10 would like to know, if latest version of reengagement works with 3.10 or when will it be updated?
  And: I did a lot in different forums but get no answers to: I have several courses with manual registration and courseenrolement. I want to Mail users, that a. never logged in and b. did not complete a certain activity. What is to be set exactly?
• 

  Dan Marsden

  Fri, 5 Feb 2021, 10:02 AM

  Hi Rolf we're not aware of any issues with using it in 3.10 - the latest version of our plugins is always in the github repo and we don't regularly update the one stored in the moodle.org plugins db.
  haven't had a chance to respond in the forums sorry, hopefully someone else gets a free moment to help!
• 

  steve collins

  Fri, 16 Apr 2021, 8:51 AM

  Any idea what causes "Exception - Class 'backup_reengagement_activity_task' not found?" A few months ago Moodle auto backup stopped working. I get this when I try to manually backup a course. Our ISP, that supports Moodle, said it's not them. Using Moodle 3.10.3, although this was happening on versions going back about 4-6 months. I'd hate to loose all our settings on 6 courses with an uninstall/reinstall. Thanks! Steve
• 

  Eleonore Lantaz

  Fri, 16 Apr 2021, 8:18 PM

  Hello,
  Is it possible to set a reengagement reminder based on the enrolment date? E.g. I want our students to receive a reengagement notification 2 weeks after their enrolment. I am adding this reminder to an existing course so for the students already enrolled to receive a reminder depending on when they were enrolled and not 2 weeks after setting this reminder.
  
  Because when I click on the engagement activity already configured, I can select the users from the list, and then I can select: reset completion date by enrolment creation date and the time I want, but there's no SAVE button.
  Thanks in advance!
• 

  Dan Marsden

  Mon, 19 Apr 2021, 6:05 AM

  @Steve - that would suggest this file is missing from your installation or has the wrong permissions set:
  https://github.com/catalyst/moodle-mod_reengagement/blob/main/backup/moodle2/backup_reengagement_activity_task.class.php
  
  @Eleonore - this sounds like this issue:
  https://github.com/catalyst/moodle-mod_reengagement/issues/95
  We haven't managed to look at this yet, but if you have internal development capabilities feel free to help us by investigating that further.
  
  thanks!
  
  @Eleonore - This is only supported for "new" enrolments - eg if you set up the re-engagment activity before anyone enrols in the course. For existing users the timer will start as soon as you add the re-engagment activity to the course.
  
  
• 

  Florencia Rodriguez Erhardt

  Thu, 8 July 2021, 3:19 AM

  Hello! Is it compatible with version 3.8+ of Moodle? Because I set a 5 minute delay reminder (to test the plugin) but I never got the email. When I access the resource, it shows me the alert "This reclose is not available". Please, I need help or support.
  
  Thanks!
• 

  Dan Marsden

  Thu, 8 July 2021, 5:40 AM

  @Florencia - yes this plugin supports 3.8, however with the large number of plugins Catalyst develops and supports we don't always push the latest version into the plugins db. Please see our github repository for the latest versions and information in the readme file for which branches are the right one for your version.
  In terms of re-engagment support - the best place to star is here: https://docs.moodle.org/311/en/Reengagement_activity#Troubleshooting - if that doesn't help, please create a post in the community forums or reach out privately if you would like commercial level support.
• 

  Florencia Rodriguez Erhardt

  Mon, 12 July 2021, 10:12 PM

  @Dan Marsden - Thanks! I couldn't solve my problem, I have created a post in the community forums: https://moodle.org/mod/forum/discuss.php?d=424544. Thanks!
  
  
  
• 

  Gustavo Leon

  Thu, 15 July 2021, 9:57 PM

  Hi, this plugin work fine but I have a questions. In the activity completion I need the option "Do not indicate activity completion". This is possible to any way?
• 

  Marko Marko

  Thu, 22 July 2021, 9:26 AM

  Hi, I have quizzes that they are hidden from the students. Teachers "shows" the quizzes as they go along the course. I have setup this to remind the students to take the quiz once the quiz has been "shown" , but it sending emails when those quizzes are still hidden. Am I doing something wrong? Thanks !!
  
• 

  Mark Widdow

  Mon, 26 July 2021, 10:56 AM

  Hello,
  Is it possible to insert the completion date of a student into the "Notification content (User)" email?
• 

  Dan Marsden

  Mon, 26 July 2021, 12:41 PM

  @Mark - no that is not supported.
• 

  James Peter

  Sun, 15 Aug 2021, 9:05 PM

  Hi
  i am using moodle 3.10.6
  i am unable to reset the completion data and the reset button in s not
  
  https://ibb.co/86CZLSb
  
  How can solve this issue