Our UX VisionOur vision is to create an attractive, easy-to-use LMS that anticipates and exceeds expectations for content, design, and quality in an efficient and timely manner so that our users have the best experience possible. We will achieve this by working closely with an entire product team that places the needs of users foremost when making product decisions.
Our UX Values
Being purposeful in how we approach our work and what we work on.
• Gain clarity on the user problem to ensure we are solving the right problem
• Doing things with clear intent to remove doubt
• Working to always represent the voice of the user
• Working with integrity within a rigorous research methodology to inspire trust.
Being diverse ensures our product is designed to the breadth and depth of real needs.
• Work with real people to foster empathy
• Working within a human-centred framework to represent all our users
• Respecting users’ and colleagues time and feedback
Open:Sharing our successes, failures and learnings in an open and honest manner.
• Sharing our processes, research and results to build trust in the process
• Embracing failure as an essential part of our process, failing fast and learning from our mistakes
• Making the continuous testing and learning process the key to improvement
• Being open and approachable to encourage collaboration