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Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

List of discussions. Showing 100 of 20589 discussions
Status	Discussion	Started by	Last post	Replies	Actions
	Updgrade Error - open_baseir Locked	Tim F 12 Dec 2020	Tim F 20 Dec 2020	10
	Deleted Users Restoration Locked	Suheel Athamneh 10 Feb 2021	David Heuring 11 Feb 2021	10
	Help with data retrieval Locked	Tesla Trilogy 16 Feb 2021	Chloe Nash 18 Feb 2021	10
	Apache dropping connection after installing Moodle 3.10.1+ Locked	Jason Hollowell 4 Mar 2021	Jason Hollowell 10 Mar 2021	10
	Moodle 3.10 upgrade - add activity issue Locked	Ahmed Al Kahky 18 Mar 2021	Ahmed Al Kahky 19 Mar 2021	10
	Plugin Upgrade after Moode Upgrade Locked	Lucile A. 25 Mar 2021	Nurbek Tentiev 29 Mar 2021	10
	Moodle appearance crashes after adding Let's Encrypt Locked	Javier Tejera 5 Apr 2021	Javier Tejera 6 Apr 2021	10
	Installation assistance Locked	Matthew Gummerson 17 Apr 2021	Matthew Gummerson 20 Apr 2021	10
	Upgrading from 3.63 to 3.10 Error 500 Locked	Rick O 21 Apr 2021	Usman Asar 25 Apr 2021	10
	error access app moodle Locked	Carlos Cadabeira 21 Apr 2021	Eula Brant 23 Aug 2021	10
	Ubuntu 16.04 to 18.04 upgrade Locked	Daniel Martin 27 Apr 2021	Daniel Martin 4 Jun 2021	10
	Tables in MOODLE Locked	Carlos Cadabeira 30 Apr 2021	Carlos Cadabeira 4 May 2021	10
	CSS/JS/Images stopped loading suddenly (probably because slash arguments) Locked	Enrique Ferrater 24 May 2021	Christian Toller 24 Aug 2021	10
	Installation's update Locked	Roberto Catanuto 22 Jun 2021	Ken Task 10 Jul 2021	10
	'Unexpected token < in JSON at position 0' when enrolling users manually Locked	Marcos A 2 Jul 2021	Leon Stringer 6 Jul 2022	10
	UTF-8 Migration Locked	Frank Burger 24 Jul 2021	Ken Task 27 Jul 2021	10
	Content boxes (with files, images) do not show the content that is actually there Locked	Claudine Crews 26 Oct 2021	Randy Thornton 11 Nov 2021	10
	Error:Upgrading to new version>DDL sql execution error>Debug info: Table ... Locked	Dean Caplan 9 Dec 2021	Dean Caplan 1 Mar 2022	10
	Run automatically "Start Moodle.exe" after Windows restart Locked	Marek Zaremba 4 Jan 2022	Marek Zaremba 5 Jan 2022	10
	Moodle program compatibility with Windows server 2019 Locked	Szabolcs Beda 9 Feb 2022	Szabolcs Beda 18 Feb 2022	10
	Cron failed to open stream Locked	Alistair Covlille 10 Feb 2022	James Steerpike 15 Feb 2022	10
	Error : CronJob - Command line scripts can not be executed from the web interface Locked	Sarel van der Merwe 17 Feb 2022	Sarel van der Merwe 21 Feb 2022	10
	Warning appears during upgrade to 3.11.5+ Locked	leili mei 7 Mar 2022	leili mei 8 Mar 2022	10
	Oauth2 Error "The email address is not allowed at this site." Locked	Eric Baker 31 Mar 2022	Emma Richardson 4 Apr 2022	10
	Administation menu disappeared after 4.0 update Locked	Wouter van Dort 23 Apr 2022	Mariusz Mit 24 Apr 2022	10
	Block_myoverview preventing upgrading to Moodle 4.0 Locked	Frank W Aldridge 26 Apr 2022	Ken Task 1 Mar 2023	10
	Icons not showing after migrationg moodle 3.8.3 to a Linux server Locked	Francky NGUEMA 26 Apr 2022	Leon Stringer 30 Apr 2022	10
	Upgrading from Moodle 3.11.6 to 4.0+ via Git Locked	Giancarlo Conte 26 Apr 2022	Giancarlo Conte 28 Apr 2022	10
	"Missing From Disk" during upgrade. What to do? Locked	lucia liljegren 15 May 2022	Visvanath Ratnaweera 17 May 2022	10
	this form is not secure issue Locked	roger kh 5 Jun 2022	roger kh 8 Jun 2022	10
	Moodle 4.0.1 MYSQL Server Check Error (Azure MYSQL) Locked	Edu Supp 10 Jun 2022	Visvanath Ratnaweera 11 Jun 2022	10
	Moodle (3.11.7+) to Moodle (4.0) upgrade using git Locked	GMST Support 14 Jun 2022	Ken Task 14 Jun 2022	10
	"Dependencies check failed" Locked	Aaron Tyo-Dickerson 11 Jul 2022	Aaron Tyo-Dickerson 13 Jul 2022	10
	PHP8 Moodle 4 Errors Locked	Wynand Louw 16 Jul 2022	Wynand Louw 9 Aug 2022	10
	Internal Server error while updating plugins during install Locked	Andrew Dunn 24 Jul 2022	Andrew Dunn 27 Jul 2022	10
	PSQL Upgrade 9.5 to 13 Error Reading Database Locked	Edward Beck 19 Aug 2022	Edward Beck 22 Aug 2022	10
	Could not find a top-level course! during Moodle 4 installation process	Julien Garrigue 30 Sep 2022	Alexsander Rosa 14 Sep 2023	10
	Error with Language Customization	Carolina Blackman 7 Oct 2022	Michael Veit 12 Aug 2023	10
	Problem with Wizard Installer Locked	Francesco Napolitano 15 Jan 2023	Francesco Napolitano 16 Jan 2023	10
	Unable to input an Admin password during installation of 4.1.1 Locked	Rob Williamson 17 Feb 2023	Ken Task 10 Apr 2023	10
	"Excessive Resource Usage" and "Excessive Processes Running" LFD Alerts since Upgrade to 4.2	Mich Ere 29 Apr 2023	Sergio Rabellino 2 May 2023	10
	Permissions issue	Grégory Bouckhuyt 2 Jun 2023	Visvanath Ratnaweera 3 Jun 2023	10
	Migrating User / Course / Course Completion	Ryan Behague 6 Jun 2023	Gregor McNish 21 Jun 2023	10
	New Moodle Installation \| Image Resizing Error	Coder Merlin 8 Jun 2023	Sergio Rabellino 10 Jun 2023	10
	Plugins/features to upload a file to messages	Nika Kulikova 30 Jun 2023	Marcus Green 3 Jul 2023	10
	version 3.11.8 is required and you are running 3.9.1+ (Build: 20200827)	Dr. Naseerali MK 4 Jul 2023	Will Froz 12 Jan 2024	10
	Update to version 4.1.4 not possible	Robin Köhler 12 Jul 2023	Robin Köhler 14 Jul 2023	10
	Moodle 4.2.1 new install utf8mb3 collation instead of utf8mb4_unicode_ci in config.php problem	Noel Green 26 Jul 2023	Noel Green 23 Aug 2023	10
	Thought's on reducing Upgrade downtime using blue/green deployment	Rohit Panchal 5 Sep 2023	Visvanath Ratnaweera 7 Sep 2023	10
	Upgrade from 4.0 to 4.2.2 gives me server check error for moodle version	yuko shira 15 Sep 2023	Visvanath Ratnaweera 18 Sep 2023	10
	Notification A newer version of Moodle is available! Does not disappear	Carlos Correia 22 Sep 2023	Carlos Correia 28 Sep 2023	10
	H5P disappeared while upgrading from 3.9.2 to 4.1.5	Sukhmani Singh 30 Sep 2023	Visvanath Ratnaweera 5 Oct 2023	10
	Error 500 when updating Moodle 4.0 to 4.3	Михаил С 9 Nov 2023	Visvanath Ratnaweera 12 Nov 2023	10
	First Moodle Installation - Admin user creation???	Unbekannt Mensch 13 Dec 2023	Rick Jerz 14 Dec 2023	10
	Upgrading to new version (Moodle 4.3.2 (Build: 20231222))	Paul Oakley 27 Dec 2023	Bret Miller 2 Jan 2024	10
	need help testing moodle 4.3 with ngrok	BOLDATION Velsket 12 Jan 2024	Ken Task 16 Jan 2024	10
	Lost .gitmodules	Ondřej Mrázek 29 Jan 2024	Sergio Rabellino 31 Jan 2024	10
	Mariadb version 10.6.7 is required and you are running 10.4.32	S4tter S 2 Feb 2024	Sean Cynker McCarthy 15 Feb 2024	10
	User image shows as a black square Locked	Rick Phillips 7 Sep 2002	Glenn Brown 17 Aug 2003	11
	SERIOUS ERROR: Could not create admin user record !!! Locked	Robin May 4 Dec 2002	Martin Dougiamas 6 Dec 2002	11
	My paid server doesn't support php Locked	I chung 19 Dec 2002	Brian McClimans 4 Jun 2003	11
	Problem with 'magic_quotes_gpc' Locked	Jeffery Watkins 31 May 2003	Mark Karnowski 11 Jun 2003	11
	undefined function: Locked	Conrad Taylor 23 Jun 2003	John Gone 26 Jun 2003	11
	file uploads Locked	Barry Bandstra 11 Jul 2003	Martin Dougiamas 3 Nov 2003	11
	Upgrade error... Locked	Loren Winfrey 20 Aug 2003	Martin Dougiamas 23 Aug 2003	11
	Email error since upgrade Locked	Mick Thorn 12 Sep 2003	Franz Horvath 19 Sep 2003	11
	PROBLEM CONFIG. PHP I SUPPOSE Locked	Juan Martinez 15 Nov 2003	Juan Martinez 18 Nov 2003	11
	Assignment tables could NOT be set up Locked	Crafton Williams 15 Jan 2004	Sheridan Small 3 Jul 2006	11
	still can't install moodle, stuck after gpl license Locked	Harald H 2 Mar 2004	André Krüger 22 Jul 2004	11
	Installing GD Locked	Shona Hewitson 2 Apr 2004	Phil Chan 25 Feb 2005	11
	Upgrading Problem: Cannot redeclare calendar_get_mini(). .. Locked	Antti Immonen 12 May 2004	John Papaioannou 2 Jun 2004	11
	upgrade to moodle 1.3 gives "Fatal error: Allowed memory size of 8388608 bytes exhausted (tried ... Locked	Tom Czachor 25 May 2004	Martin Dougiamas 17 Jun 2004	11
	Installation error Locked	Archish RS 6 Jun 2004	Archish RS 7 Jun 2004	11
	Hosting Locked	Alistair Hunt 30 Jun 2004	Alistair Hunt 14 Jul 2004	11
	Access denied Locked	azhar me 6 Jul 2004	azhar me 7 Jul 2004	11
	Update v.1.4 Beta problem Locked	Crescenciano Olvera 31 Aug 2004	Ger Tielemans 1 Sep 2004	11
	Database problem with 1.4 upgrade Locked	Zbigniew Fiedorowicz 3 Sep 2004	Sushil Bajpai 20 Sep 2004	11
	Missing String Locked	Linda B 9 Dec 2004	Shane Elliott 16 Dec 2004	11
	error: problems with web server write access Locked	m t 22 Feb 2005	Howard Miller 23 Feb 2005	11
	Blank admin/index.php display after 1.5.2+ upgrade Locked	James Robertson 11 Aug 2005	Joe Wieloch 16 Mar 2009	11
	Upgrade hangs on quiz module Locked	Thomas Haynes 21 Nov 2005	Jeff Utecht 11 Jan 2006	11
	Ready to toss in the towel Locked	Jean Meadows 29 Nov 2005	Bill Burgos 1 Dec 2005	11
	Repeated Request for Help! Locked	Ann Rusnak 11 Dec 2005	kathy hooper 27 Mar 2006	11
	GD module Locked	Gary Redmond 9 Jun 2006	Joe Reed 16 Jul 2006	11
	DMZ or internal? Locked	Mark Reimer 21 Jun 2006	Graeme Forrester 30 Jun 2006	11
	Cron query: using php rather than wget Locked	Jenny Toller 27 Jun 2006	Iñaki Arenaza 14 Jul 2006	11
	another moodle 1.6 problem Locked	Simon Allison 10 Jul 2006	Iñaki Arenaza 13 Jul 2006	11
	Installed in wrong directory Locked	Charlotte Millington 22 Jul 2006	Simon Bryan 28 Jul 2006	11
	Blank Install.php Page Locked	mark webster 14 Sep 2006	Jaime Villate 25 Sep 2006	11
	Upgrade to 1.7... No admin block Locked	Lael ... 3 Nov 2006	Ian Scott 21 Nov 2006	11
	"scroll to the continue button" but no continue button.. Locked	b jl 15 Nov 2006	Maria Pascual 8 Sep 2010	11
	Can PHP4 Moodle run on PHP5 Server? Locked	Bob Scheele 16 Nov 2006	Bob Scheele 23 Nov 2006	11
	Issues with "Data Directory" on initial installation Locked	Karl Jacobi 26 Nov 2006	Dujan Boddie 10 Dec 2006	11
	Moodle install problems: The 'Web Address' does not appear to be valid - this Moodle installation... Locked	Richard Marshall 17 Dec 2006	Eric Buah 1 Jun 2009	11
	blank page after first install page Locked	Waqar Ghori 16 Jan 2007	Leelanga Seneviratne 2 Feb 2007	11
	Really Need Help!!! No admin config page after install!! Unable to log in.. Locked	Marty Knoll 18 Jan 2007	Gordon Bateson 22 Jan 2007	11
	Upgrading from 1.5.2 to 1.7 database errors and a loop Locked	Heather P 18 Jan 2007	Patrik Nilsson 28 Apr 2009	11
	Problems with CVS checkout of moodle Locked	Alex DePena 17 May 2007	Richard Enison 21 May 2007	11
	Moodle on mysql 4.0 Locked	Timi O 17 Jul 2007	Steve Hyndman 18 Jul 2007	11
	Upgrading from 1.5.2 to 1.8 but limited access to server... Locked	Kent Bergstrom 1 Aug 2007	Gordon Bateson 16 Aug 2007	11