Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)

Showing 100 of 17573 discussions
  Discussion Started by Replies Last post Created  
Best hosting company for Moodle
Picture of Aleksandar Delcevski Aleksandar Delcevski
2 Thu, Oct 17, 2019, 10:06 PM
Moodle slow on AWS
Picture of Raimundo Farrapo Raimundo Farrapo
1 Thu, Oct 17, 2019, 8:57 PM
Win Server 2016, IIS, PHP7 & Mairadb
Picture of Ravi Chandran Ravi Chandran
2 Thu, Oct 17, 2019, 6:11 PM
Problem upgrading to 3.7 from 3.1
Picture of R Ali R Ali
6 Thu, Oct 17, 2019, 12:45 AM
Problem with Installing Moodle on Webserver
Picture of Stefan Hackel Stefan Hackel
3 Wed, Oct 16, 2019, 11:52 PM
Moodle can not load javascript after installing via Softaculous
Picture of ahmad wildan ahmad wildan
1 Wed, Oct 16, 2019, 9:50 PM
Moodle not loading properly after installation
Picture of André Carvalho André Carvalho
1 Wed, Oct 16, 2019, 10:36 AM
Moodle 3.7 for Windows will not start
Picture of Stephanie Worden Stephanie Worden
1 Wed, Oct 16, 2019, 3:52 AM
"Engine solr is not installed"/"Error reading from database" After upgrading to Moodle 3.7
Picture of Shanon Kotey Shanon Kotey
3 Tue, Oct 15, 2019, 11:19 AM
Moodle blank screen
Picture of khaled baloul khaled baloul
7 Mon, Oct 14, 2019, 6:19 PM
Moodle 3.7, utf8 vs utf8mb4, and other conundrums
Picture of Elizabeth Harden Elizabeth Harden
20 Mon, Oct 14, 2019, 5:46 AM
Config table does not contain version error
Picture of Mehdi ZOUAOUI Mehdi ZOUAOUI
11 Mon, Oct 14, 2019, 4:44 AM
Installation Help - Error column d.adsrc does not exist
Picture of Sahara Sena Sahara Sena
2 Sun, Oct 13, 2019, 11:07 PM
adding new users error to 2.6.2 version
Picture of M L M L
1 Thu, Oct 10, 2019, 10:34 PM
Upgrade from 3.3.2 to 3.7.2, getting Uncaught TypeError: $.LoadingOverlay is not a function
Picture of Abdul Ghaffar Abdul Ghaffar
3 Wed, Oct 9, 2019, 8:18 PM
moodle url change
Picture of Anitha Moodle Anitha Moodle
2 Wed, Oct 9, 2019, 3:54 PM
Moodle & MacOS Catalina 10.15
Picture of Germán Valero Germán Valero
2 Wed, Oct 9, 2019, 1:58 AM
direct link to latest stable version of moodle
Picture of Marc Sci Marc Sci
2 Tue, Oct 8, 2019, 7:59 PM
Install 3.7 Guide - not what I am seeing - Debian 10
Picture of Chris Swaffield Chris Swaffield
14 Tue, Oct 8, 2019, 3:20 AM
Registering Moodle site never possible
Picture of Richard van Iwaarden Richard van Iwaarden
0 Mon, Oct 7, 2019, 11:50 PM
Unable to update to 3.7.2+ from 3.7.1 due to local changes?
Picture of Raymond Frangie Raymond Frangie
2 Mon, Oct 7, 2019, 3:04 PM
Importing discussions from old version
Picture of M N M N
10 Mon, Oct 7, 2019, 1:41 AM
storedfilecannotread
Picture of Liam Tedders Liam Tedders
1 Sun, Oct 6, 2019, 9:46 PM
upgrade from 3.1.3 to 3.7 via 3.2.9 plus MariaDB upgrade
Picture of Marian Matus Marian Matus
30 Sat, Oct 5, 2019, 12:31 PM
Error after upgrading from 3.6 to 3.7
Picture of Lexi K Lexi K
3 Sat, Oct 5, 2019, 7:37 AM
Installing Moodle 3.7 on iPage
Picture of F S F S
8 Sat, Oct 5, 2019, 3:17 AM
Unable to generate kid and privatekey
Picture of Sagar Anvekar Sagar Anvekar
8 Fri, Oct 4, 2019, 11:13 PM
Change the admin/system e-mail
Picture of Stéphane BERR Stéphane BERR
2 Fri, Oct 4, 2019, 12:36 AM
Change the admin signature
Picture of Stéphane BERR Stéphane BERR
5 Wed, Oct 2, 2019, 10:06 PM
Http_header_authentication with Adobe Connect 10.5
Picture of Frank W Aldridge Frank W Aldridge
0 Wed, Oct 2, 2019, 9:24 AM
Recovering a Historic Course
Picture of Patrick Rynhart Patrick Rynhart
9 Tue, Oct 1, 2019, 4:53 AM
Do I need to run the upgrade script on the same version
Picture of Avi Neer Avi Neer
1 Mon, Sep 30, 2019, 9:29 PM
upgrading from moodle 3.0 (am I making this plan too complicated?)
Picture of Billy Zwiener Billy Zwiener
2 Mon, Sep 30, 2019, 6:09 AM
What is my Moodle URL
Picture of Konstantina Solou Konstantina Solou
3 Sat, Sep 28, 2019, 12:31 AM
.pdf not opening in moodle3.7.2+
Picture of kamal jindal kamal jindal
6 Fri, Sep 27, 2019, 3:00 PM
Moodle App
Picture of Issa Mchongoma Issa Mchongoma
0 Fri, Sep 27, 2019, 1:44 PM
unoconv and libreoffice - how to avoid using in Moodle 3+
Picture of Dom London Dom London
37 Fri, Sep 27, 2019, 5:47 AM
Unable to do fresh install on 3.7.2+ with load balancer & URL rewriting (with solution)
Picture of Todd N Todd N
1 Wed, Sep 25, 2019, 11:16 PM
can a scorm remain open within a course that has a password for other contents and resources?
Picture of beatrix aguer beatrix aguer
3 Wed, Sep 25, 2019, 9:23 PM
can we leave scorms open?
Picture of beatrix aguer beatrix aguer
7 Wed, Sep 25, 2019, 7:32 PM
Moodle Database Problem
Picture of Ar Pu Ar Pu
1 Wed, Sep 25, 2019, 7:12 PM
Unable to access Moodle
Picture of Deborah Linkous Deborah Linkous
1 Tue, Sep 24, 2019, 3:38 PM
Data manipulation: How to define $dataobject
Picture of Avinash Kumar Shudhanshu Avinash Kumar Shudhanshu
0 Tue, Sep 24, 2019, 3:31 PM
Empty config file
Picture of Avinash Kumar Shudhanshu Avinash Kumar Shudhanshu
0 Tue, Sep 24, 2019, 2:06 PM
Exception - Class 'core\output\mustache_engine' not found
Picture of Will Taylor Will Taylor
1 Tue, Sep 24, 2019, 6:52 AM
Missing data after migration
Picture of Christian Maymann Christian Maymann
1 Mon, Sep 23, 2019, 3:31 AM
Should I use Moodle in my situation?
Picture of BenzilLobo BenzilLobo BenzilLobo BenzilLobo
6 Sat, Sep 21, 2019, 7:03 AM
Error creating the Admin account during installation 3.7.2+
Picture of Silvia Ginares Silvia Ginares
5 Fri, Sep 20, 2019, 9:53 PM
Moodle 3.7
Picture of Harmony Hunt Harmony Hunt
3 Fri, Sep 20, 2019, 6:49 AM
Upgrading issue with 3.7
Picture of Ronnie Izzo Ronnie Izzo
2 Thu, Sep 19, 2019, 11:48 PM
Moodle Update
Picture of Gabriela Maccarini Gabriela Maccarini
4 Thu, Sep 19, 2019, 8:34 PM
ERROR READING FROM DATABASE HELP!
Picture of Honest Phiri Honest Phiri
3 Thu, Sep 19, 2019, 8:10 PM
Changed domain name
Picture of rob hindle rob hindle
4 Thu, Sep 19, 2019, 6:15 PM
error in install.php
Picture of Allan Mauricio Flores Ponce Allan Mauricio Flores Ponce
1 Thu, Sep 19, 2019, 6:29 AM
Payment Integration
Picture of Issa Mchongoma Issa Mchongoma
1 Tue, Sep 17, 2019, 6:20 PM
Why is this happening on install in localhost
Picture of Brian Lockwood Brian Lockwood
1 Mon, Sep 16, 2019, 5:29 PM
SOLVED: "error/An error occurred whilst communicating with the server" when installing or upgrading Moodle 3.6 ff.
Picture of Martin Biermann Martin Biermann
0 Mon, Sep 16, 2019, 12:25 AM
Error: Database connection failed After Migrating
Picture of Jeffrey Bowers Jeffrey Bowers
1 Sun, Sep 15, 2019, 10:07 AM
new
Picture of Harmony Hunt Harmony Hunt
2 Sat, Sep 14, 2019, 6:00 AM
Installation issue, got a Class 'core\session\manager' not found in
Picture of Kan Abhulimen Kan Abhulimen
0 Fri, Sep 13, 2019, 9:32 AM
Planet Hoster, Softaculous, Moodle and Gapfill
Picture of Giralda M Giralda M
32 Fri, Sep 13, 2019, 1:25 AM
Moodle install issue. White screen
Picture of Brian Lockwood Brian Lockwood
4 Fri, Sep 13, 2019, 1:08 AM
Moodle v3.7 and MySQL v8
Picture of Acqua Alta Acqua Alta
4 Thu, Sep 12, 2019, 9:46 PM
Restoring and upgrading
Picture of Russell Thomson Russell Thomson
1 Thu, Sep 12, 2019, 4:51 PM
Can't display moodle on browser - only wordpress shows up
Picture of Anne Brûlé Anne Brûlé
0 Thu, Sep 12, 2019, 12:53 PM
ERROR!!! The code you are using is OLDER than the version that made these databases!
Picture of Steven Cohen Steven Cohen
12 Thu, Sep 12, 2019, 5:32 AM
Upgrading from 3.6.2+ to 3.6.3
Picture of Nikola Novakovic Nikola Novakovic
2 Wed, Sep 11, 2019, 11:00 PM
Fatal error: $CFG->dataroot is not configured properly, directory does not exist or is not accessible! Exiting.
Picture of Pasi Hakkarainen Pasi Hakkarainen
7 Wed, Sep 11, 2019, 2:24 PM
help needed
Picture of angeles chavez angeles chavez
1 Wed, Sep 11, 2019, 11:34 AM
Upgrading moodle via GIT
Picture of sarfaraz Mohamed sarfaraz Mohamed
12 Tue, Sep 10, 2019, 11:14 PM
Moodle 3.5.8: error while processing theme_build_css_for_themes()
Picture of Jean-François Lemoine Jean-François Lemoine
0 Tue, Sep 10, 2019, 10:18 PM
Database tables using wrong file format. Conversion not working.
Picture of Dan Kirk Dan Kirk
3 Tue, Sep 10, 2019, 6:15 PM
Problem installing moodle-3.7.2
Picture of Carolina de los Santos Carolina de los Santos
9 Tue, Sep 10, 2019, 7:44 AM
Where is the Windows Upgrade Guide?
Picture of Michael Guizzetti Michael Guizzetti
3 Mon, Sep 9, 2019, 11:01 PM
This site can’t be reached
Picture of kibrom mahari kibrom mahari
2 Mon, Sep 9, 2019, 9:16 PM
Trouble updating plug ins : permission issue
Picture of François-Xavier Guénan François-Xavier Guénan
0 Mon, Sep 9, 2019, 6:42 PM
Upgrading after using the Ubuntu installation guide Moodle 3.7.1+
Picture of David Rogers David Rogers
5 Mon, Sep 9, 2019, 4:22 PM
Installing Moodle on Xampp
Picture of Tawanda Chipato Tawanda Chipato
4 Sun, Sep 8, 2019, 5:54 AM
Some characters are not displayed correctly
Picture of Nicolas BERNE Nicolas BERNE
1 Sat, Sep 7, 2019, 6:41 PM
Missing images
Picture of Manolis Malatantis Manolis Malatantis
6 Sat, Sep 7, 2019, 4:40 PM
Moodle could not communicate with your mail server
Picture of Fran Johnson Fran Johnson
8 Sat, Sep 7, 2019, 1:43 AM
Problem updating moodle 3.3 to 3.5
Picture of Caballero Boro Caballero Boro
4 Fri, Sep 6, 2019, 10:52 PM
Moodle 7.1+ error
Picture of Rolf Petersen Rolf Petersen
1 Fri, Sep 6, 2019, 8:32 PM
Zapper mode of payment
Picture of Denelsen Dandi Denelsen Dandi
2 Fri, Sep 6, 2019, 5:39 PM
Grading - HTTP 500 Internal Server Error
Picture of Craig Birtwell Craig Birtwell
3 Thu, Sep 5, 2019, 7:30 PM
Setting up Solr 7.7.X for Moodle 3.7.1
Picture of Stephen Bourget Stephen Bourget
4 Thu, Sep 5, 2019, 7:40 AM
Upgrading moodle - dmlwriteexception error
Picture of Walter J Walter J
2 Wed, Sep 4, 2019, 3:34 AM
Installing Enrollment plugin
Picture of Denelsen Dandi Denelsen Dandi
4 Tue, Sep 3, 2019, 8:42 PM
Dependencies check failed...
Picture of Shirley Parakh Shirley Parakh
7 Mon, Sep 2, 2019, 12:27 PM
SMTP connect error with Gmail after upgrade to 3.7
Picture of Emma Richardson Emma Richardson
23 Sun, Sep 1, 2019, 8:18 PM
from 'mysql' to 'mariadb'
Picture of Valesa Clouse Valesa Clouse
2 Sat, Aug 31, 2019, 8:44 PM
Online examination login issue
Picture of Nadun Rathnayaka Nadun Rathnayaka
10 Fri, Aug 30, 2019, 7:30 PM
upgrade issue from 3.5 to 3.7 - Table "message_conversations" does not exist
Picture of Ravi Kumar Chintalapudi Ravi Kumar Chintalapudi
2 Fri, Aug 30, 2019, 3:46 PM
Installation on XAMPP not working
Picture of Tawanda Chipato Tawanda Chipato
4 Fri, Aug 30, 2019, 2:07 PM
Local area network server
Picture of curt bixel curt bixel
19 Fri, Aug 30, 2019, 9:38 AM
Upgrade detection fails
Picture of Alan Cherwinski Alan Cherwinski
1 Thu, Aug 29, 2019, 11:19 PM
Moodle Installing Problem in Cpanel (style not showing)
Picture of Rhaka Zurizki Putra Rhaka Zurizki Putra
3 Wed, Aug 28, 2019, 2:21 AM
Viewing Moodle from another computer
Picture of Arthur Fridrich Arthur Fridrich
5 Wed, Aug 28, 2019, 12:57 AM
This page can´t be displayed - installing moodle 3.7 - web brower
Picture of Allan Mauricio Flores Ponce Allan Mauricio Flores Ponce
1 Tue, Aug 27, 2019, 11:45 PM
the plguin “student quiz” can't work within Moodle 3.7.1+ (Build: 20190824)
Picture of 松林 唐 松林 唐
1 Tue, Aug 27, 2019, 9:29 PM