Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)

Showing 100 of 17391 discussions
  Discussion Started by Replies Last post Created  
"The operation timed out while waiting for a lock"
Picture of Howard Miller Howard Miller
2 Thu, Jul 18, 2019, 2:00 AM
Directory not Writeable
Picture of Michael Thomas Michael Thomas
1 Wed, Jul 17, 2019, 6:35 AM
Mac OS X Documentation does not work
Picture of Tiffany Fischer Tiffany Fischer
2 Wed, Jul 17, 2019, 4:41 AM
Mixed Versions detected after doing Git
Picture of Debbie Unterseher Debbie Unterseher
7 Wed, Jul 17, 2019, 2:56 AM
Can't sign in after server move
Picture of Otaku Dude Otaku Dude
20 Tue, Jul 16, 2019, 11:23 PM
dropdown menus inacessible after upgrading to 3.7.1
Picture of syl pub syl pub
4 Tue, Jul 16, 2019, 4:32 AM
LDAP Authentication Linux to windows AD
Picture of Tyson Parker Tyson Parker
1 Tue, Jul 16, 2019, 1:42 AM
Upgrade Help
Picture of Duncan McConnell Duncan McConnell
6 Mon, Jul 15, 2019, 3:50 PM
Memory exhaustion on dashboard/user pages after upgrade to 3.7.1
Picture of David Zou David Zou
14 Mon, Jul 15, 2019, 11:56 AM
installation error in 64 bit system
Picture of murugan m murugan m
2 Sun, Jul 14, 2019, 5:16 PM
moodle Error: This site can’t be reached
Picture of Jagtar Singh Lakhyan Jagtar Singh Lakhyan
2 Sun, Jul 14, 2019, 1:07 AM
mysql_full_unicode_support#File_format
Picture of Vinothkumar R Vinothkumar R
1 Sat, Jul 13, 2019, 5:33 AM
Exception - Call to undefined function tool_dataprivacy_standard_footer_html()
Picture of Russell Thomson Russell Thomson
1 Sat, Jul 13, 2019, 1:27 AM
Migrating to Docker
Picture of Yoel Gutierrez Yoel Gutierrez
2 Fri, Jul 12, 2019, 4:31 AM
Upgrading Moodle to specific new minor version using git?
Picture of David M David M
11 Fri, Jul 12, 2019, 12:26 AM
Upgrading from 3.6 to 3.7 using Git
Picture of John Conner John Conner
6 Thu, Jul 11, 2019, 11:04 PM
Cannot login after update to 3.7.1 - Cookies need to be enabled
Picture of Jani Kivisola Jani Kivisola
1 Wed, Jul 10, 2019, 9:13 PM
Error CRON
Picture of Riccardo Fantoni Riccardo Fantoni
5 Wed, Jul 10, 2019, 5:28 PM
Error: Database connection failed
Picture of Timothy Olawuyi Timothy Olawuyi
1 Tue, Jul 9, 2019, 8:23 PM
Correct Errors before proceeding with Moodle 3.7 installation
Picture of Larry Richmond Larry Richmond
15 Tue, Jul 9, 2019, 9:25 AM
administrator access so i can add courses
Picture of Mark Daley Mark Daley
2 Tue, Jul 9, 2019, 2:47 AM
Registration Missing...and Home Page
Picture of Todd Cartner Todd Cartner
4 Mon, Jul 8, 2019, 8:07 AM
Course Setup Help...PLEASE
Picture of Todd Cartner Todd Cartner
2 Mon, Jul 8, 2019, 8:05 AM
a Problem when updating Moodle to 3.7
Picture of ali Abdelwahed ali Abdelwahed
2 Sun, Jul 7, 2019, 10:58 PM
Softaculous problems
Picture of Abet Laurito Abet Laurito
18 Sun, Jul 7, 2019, 8:33 PM
Multiple Installs on Shared hosting or Multiple Courses
Picture of Gerald Austin Gerald Austin
12 Sun, Jul 7, 2019, 6:35 PM
Debian 'buster' (PHP 7.3) compatibility of Moodle
Picture of Visvanath Ratnaweera Visvanath Ratnaweera
2 Sun, Jul 7, 2019, 5:17 PM
Exception - Call to a member function add() on null after UPDATE
Picture of Cristina Cocioaba Cristina Cocioaba
19 Sat, Jul 6, 2019, 7:44 PM
Hosting on Alibaba Cloud
Picture of Tom Connolly Tom Connolly
4 Sat, Jul 6, 2019, 5:20 PM
Moodle Upgrade from 3.5.1 to 3.6.x or 3.7.x
Picture of KLC Support KLC Support
35 Sat, Jul 6, 2019, 6:00 AM
Big fail after upgrade
Picture of Reinier Vissia Reinier Vissia
2 Thu, Jul 4, 2019, 10:46 PM
Legacy course files for the Front Page
Picture of Larry Elchuck Larry Elchuck
2 Wed, Jul 3, 2019, 9:09 PM
Merge two similar courses and get updated activities from both
Picture of Tom Smith Tom Smith
2 Wed, Jul 3, 2019, 4:35 PM
Problems installing on Nginx within Docker
Picture of Jonah Kuiper Jonah Kuiper
22 Wed, Jul 3, 2019, 3:53 PM
H5P plug in for Moodle cloud
Picture of Ruan Botes Ruan Botes
5 Wed, Jul 3, 2019, 3:19 AM
Nginx, me download .php Moodle 3.6
Picture of Newton Design Newton Design
0 Wed, Jul 3, 2019, 2:22 AM
Nginx I downloaded the php at the time of running moodle 3.6
Picture of Newton Design Newton Design
0 Tue, Jul 2, 2019, 9:32 PM
Install Moodle on Linux Mint 19.1
Picture of John Bonner John Bonner
9 Tue, Jul 2, 2019, 8:07 PM
How to change BigblueButton recording server to my own windows server ?
Picture of Nafe'a KmAil Nafe'a KmAil
2 Tue, Jul 2, 2019, 2:03 PM
Moodle in nginx https
Picture of Newton Design Newton Design
0 Tue, Jul 2, 2019, 4:50 AM
Hyper V frozen Server won't restart Web url unaccessible
Picture of Jamie Tinley Jamie Tinley
15 Mon, Jul 1, 2019, 12:22 PM
backup script - moodledata/sessions zip warning: permission denied
Picture of Francisco Cortes Francisco Cortes
4 Sun, Jun 30, 2019, 12:04 PM
After fresh installation got error 403 forbidden
Picture of Rahul Trivedi Rahul Trivedi
1 Sat, Jun 29, 2019, 2:34 AM
Messaging system frozen after upgrade 3.2 > 3.7+
Picture of Marco Sardi Marco Sardi
2 Sat, Jun 29, 2019, 12:53 AM
can't log into moodle -> "Incorrect sesskey submitted"
Picture of Daniel Romero Daniel Romero
4 Fri, Jun 28, 2019, 10:55 PM
Git without "moodle" directory?
Picture of Steven A. Steven A.
2 Fri, Jun 28, 2019, 10:22 AM
Moodle 3.7 upgrade - additional themes no CSS
Picture of James Rivers James Rivers
3 Fri, Jun 28, 2019, 12:04 AM
Coding Error while Restoring a course
Picture of Tim Scholl Tim Scholl
8 Thu, Jun 27, 2019, 9:24 PM
Exception - Call to member function Moodle 3.7
Picture of Trish Ryans-Taylor Trish Ryans-Taylor
1 Thu, Jun 27, 2019, 1:15 PM
Problems udpdating from 3.5 to 3.7
Picture of Luiz Peralba Luiz Peralba
2 Thu, Jun 27, 2019, 3:55 AM
Will httpsreplace tool from a 3.4 work with 2.7.highest?
Picture of Ken Task Ken Task
4 Thu, Jun 27, 2019, 1:28 AM
Is it necessary to use maintenance mode for small updates?
Picture of Ben Kahn Ben Kahn
11 Thu, Jun 27, 2019, 1:26 AM
Restore navigation structure after upgrade from 3.4 to 3.6
Picture of Peter Diedrichs Peter Diedrichs
1 Wed, Jun 26, 2019, 5:58 PM
http://localhost/moodle/user/editadvanced.php
Picture of Moïse Gui Moïse Gui
1 Tue, Jun 25, 2019, 8:29 AM
moodle 3.7+ installation says This site can’t be reached
Picture of Omer Elsharief Omer Elsharief
1 Tue, Jun 25, 2019, 2:50 AM
Remove the calendar (3.7+)
Picture of Steve Hull Steve Hull
7 Mon, Jun 24, 2019, 11:51 PM
Error with too many redirects while Installing Moodle 3.7
Picture of Jacques Nyembo Jacques Nyembo
0 Mon, Jun 24, 2019, 6:27 PM
Problem after upgrade to 3.7
Picture of Γιώργος Κασαπίδης Γιώργος Κασαπίδης
0 Mon, Jun 24, 2019, 6:16 PM
Import new theme
Picture of Norman Gonzalez Norman Gonzalez
1 Mon, Jun 24, 2019, 9:32 AM
No Such File or Directory Error on Initial Login
Picture of Leonard Pellman Leonard Pellman
4 Mon, Jun 24, 2019, 7:20 AM
ddlexecuteerror during clean install of moodle
Picture of Joel Smith Joel Smith
5 Sat, Jun 22, 2019, 1:36 AM
"Error writing to database" after upgraded to 3.7 latest
Picture of hugo joe hugo joe
3 Fri, Jun 21, 2019, 4:24 PM
3.7 install on Centos7 Nginx - css and .js files not loading
Picture of Colin Matheson Colin Matheson
2 Fri, Jun 21, 2019, 5:31 AM
After Upgrade Images Do Not Load
Picture of Mark Spidle Mark Spidle
7 Fri, Jun 21, 2019, 1:28 AM
This site can't be reached during installation
Picture of Omar Sherif Omar Sherif
3 Thu, Jun 20, 2019, 11:43 PM
Speed up Moodle Install?
Picture of Herp Derperson Herp Derperson
1 Thu, Jun 20, 2019, 10:39 PM
Database Migration Help
Picture of M C M C
2 Thu, Jun 20, 2019, 6:23 PM
MariaDB 10.4 Compatibility
Picture of Ryan Smith Ryan Smith
1 Thu, Jun 20, 2019, 4:57 AM
Upgrade to Moodle 3.5.6 issue
Picture of Naomi Mifsud Naomi Mifsud
9 Wed, Jun 19, 2019, 6:39 PM
Exception - Class 'core_search\manager' not found during upgrade process
Picture of Ben Laor Ben Laor
5 Tue, Jun 18, 2019, 8:25 PM
Multiple php versions with different moodle versions ([error] : FastCGI sent in stderr:)
Picture of Nirosha Rathnayake Nirosha Rathnayake
3 Mon, Jun 17, 2019, 7:59 PM
Where can I download Convert URLs into links filter?
Picture of Gelfer Stone Gelfer Stone
2 Sun, Jun 16, 2019, 11:15 PM
Help: error in MySQL
Picture of Zhipeng Zhang Zhipeng Zhang
2 Fri, Jun 14, 2019, 8:28 PM
moodle installation error when configuring the administration account ( moodle 3.6)
Picture of hajar zankadi hajar zankadi
6 Fri, Jun 14, 2019, 6:39 PM
Unusual Environment Install Question
Picture of Tim Lewis Tim Lewis
5 Thu, Jun 13, 2019, 10:54 AM
The moodle script installation is not working ( Moodle 3.6)
Picture of hajar zankadi hajar zankadi
5 Wed, Jun 12, 2019, 7:30 PM
After upgrade for 3.7 - The user account " " is not available on this site
Picture of Maycon Silva Maycon Silva
7 Wed, Jun 12, 2019, 12:07 AM
Setting up Redis Cache
Picture of frank frank frank frank
3 Tue, Jun 11, 2019, 9:09 PM
Activity completion restriction access
Picture of Shiva Kumar Kaira Shiva Kumar Kaira
7 Tue, Jun 11, 2019, 7:40 PM
getting Moodle through git
Picture of hajar zankadi hajar zankadi
2 Tue, Jun 11, 2019, 7:07 PM
PhP Upgrade
Picture of Frances Clynes Frances Clynes
4 Tue, Jun 11, 2019, 12:57 AM
failed upgrade to 3.7 from 3.6.4
Picture of shpetim aliaj shpetim aliaj
4 Tue, Jun 11, 2019, 12:33 AM
Setting up write access using ACL for Moodle on a VPS
Picture of Christopher King Christopher King
0 Mon, Jun 10, 2019, 8:47 PM
Outgoing mail configuration problem
Picture of Zvonimir Torba Zvonimir Torba
0 Mon, Jun 10, 2019, 5:46 PM
Editing settings in user sign up page
Picture of Corrine Carter Corrine Carter
3 Sat, Jun 8, 2019, 5:00 AM
Not allowed to create admin user during install process
Picture of Rodney Oliveira Rodney Oliveira
8 Thu, Jun 6, 2019, 7:24 AM
Upgrading with modified plugins
Picture of Yvan Leduc Yvan Leduc
5 Thu, Jun 6, 2019, 3:52 AM
Upgrading to 3.7 - Getting "Fatal error: Uncaught Error: Call to undefined function current_language()"
Picture of Yoni Wolovitz Yoni Wolovitz
11 Wed, Jun 5, 2019, 5:33 PM
Issue with mdl_files and Scorm package for Moodle v3.5
Picture of Steve Ba Steve Ba
4 Wed, Jun 5, 2019, 8:51 AM
Upgrade moodle from 3.1 to 3.6
Picture of Diogo Assis Ferreira Diogo Assis Ferreira
5 Wed, Jun 5, 2019, 12:29 AM
moodle newbie installation problems
Picture of Edoardo Marascalchi Edoardo Marascalchi
1 Tue, Jun 4, 2019, 11:31 PM
Disable Password Change
Picture of Dhiraj Upadhyaya Dhiraj Upadhyaya
2 Tue, Jun 4, 2019, 1:12 PM
Atto editor: Unfortunately your draft version could not be restored
Picture of Hermann Klocker-Mark Hermann Klocker-Mark
13 Mon, Jun 3, 2019, 11:49 PM
Install Moodle on Windows Server 2016 - Help
Picture of David Delcò David Delcò
6 Mon, Jun 3, 2019, 4:42 AM
Grade book background processing fails after migration
Picture of Steve Morrison Steve Morrison
13 Sat, Jun 1, 2019, 6:55 AM
Upgrade moodle from 3.3 to 3.7 in centos7
Picture of jihen jihen jihen jihen
10 Fri, May 31, 2019, 6:35 PM
v3.7 Async restore fails
Picture of Tim Titchmarsh Tim Titchmarsh
1 Fri, May 31, 2019, 3:11 PM
Setting up outgoing mail on an unmanaged VPS
Picture of James Steerpike James Steerpike
4 Fri, May 31, 2019, 1:28 PM
Upgrade from 1.9 to 3.5.5
Picture of Kumar Ram Kumar Ram
2 Fri, May 31, 2019, 5:36 AM
Install of Ver 3.7 - Dependencies check failed
Picture of Keith Engelhardt Keith Engelhardt
6 Thu, May 30, 2019, 2:36 AM