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Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

List of discussions. Showing 100 of 20607 discussions
Status	Discussion	Started by	Last post	Replies	Actions
	New user with limited experience; HTTPS conversion resulting in inaccessible page? (Ubuntu) Locked	David Mortimer 22 Mar 2021	Ken Task 23 Mar 2021	12
	Minor/Major upgrade plan/schedule Locked	Madelyne de Bruin 18 Mar 2021	Madelyne de Bruin 23 Mar 2021	8
	Does the adaptable theme work on Moodle version 3.9.4? Locked	Giovanni Conte 24 Mar 2021	Marcos SarLo 24 Mar 2021	1
	First Time Upgrade - Server Folder in Use Locked	Elaine Fraser 24 Mar 2021	Elaine Fraser 24 Mar 2021	5
	Problems with an old plugin Locked	Kieran Briggs 24 Mar 2021	Visvanath Ratnaweera 25 Mar 2021	2
	Enabling Redis sessions causes every session to timeout with a lock error Locked	Jess Shannon 23 Mar 2021	Jess Shannon 25 Mar 2021	2
	Upgrading Moodle on Shared Hosting Locked	Jeremy DeStefano 26 Mar 2021	Visvanath Ratnaweera 26 Mar 2021	2
	Issue after upgrading to Moodle 3.9 Locked	bronk beret 23 Mar 2021	Usman Asar 26 Mar 2021	2
	Upgrade Help Locked	Iain Munro 26 Mar 2021	Leon Stringer 26 Mar 2021	2
	Unexpected end of JSON input after migrating/upgrading Locked	Kalle Isotalus 12 Feb 2020	Leon Stringer 27 Mar 2021	32
	Installing Moodle 3.10 error on apache redirecting Locked	Juan Fortuna 26 Mar 2021	Leon Stringer 27 Mar 2021	2
	Need Help: a problem as installing the plugin "assignfeedback_pad" Locked	Dylan Quan 27 Mar 2021	Leon Stringer 27 Mar 2021	1
	Shared Hosting limits CRON to 15 minutes minimum Locked	Ray Havlin 25 Mar 2021	Ken Task 28 Mar 2021	17
	How do you use the "Search and Replace tool" safely? Locked	David M 7 Aug 2020	Luis de Vasconcelos 29 Mar 2021	12
	Upgrading Old Version Locked	Mark Dods 19 Mar 2021	Visvanath Ratnaweera 29 Mar 2021	5
	Plugin Upgrade after Moode Upgrade Locked	Lucile A. 25 Mar 2021	Nurbek Tentiev 29 Mar 2021	10
	Installation aborted due to validation failure Locked	Daniel Martin 29 Mar 2021	Daniel Martin 29 Mar 2021	0
	Oauth authentication and auto-create users Locked	Jeff Eubank 29 Mar 2021	Jeff Eubank 30 Mar 2021	2
	install fatal error Locked	Cedric Schumann 31 Mar 2021	Cedric Schumann 31 Mar 2021	2
	Unable to automate backup Locked	Andre Boulay 30 Mar 2021	Ken Task 1 Apr 2021	12
	Migrating Moodle Workplace Certification Data from one Tenant to another Locked	Chris Swinney 1 Apr 2021	Chris Swinney 2 Apr 2021	2
	error/generalexceptionmessage Locked	Gregor Suttie 1 Apr 2021	Leon Stringer 2 Apr 2021	1
	Upgrade Moodle Database Now doesn't seem to do anything. Locked	Daniel Martin 1 Apr 2021	Daniel Martin 2 Apr 2021	5
	Plugin Check Issues during upgrade 3.5.1 to 3.5.17 Locked	Daniel Martin 16 Mar 2021	Ken Task 3 Apr 2021	5
	Upgrade prerequsites admin/environment/php extension/curl Locked	Raivo P 3 Apr 2021	Raivo P 3 Apr 2021	3
	User roleid in a course check by SQL-Statement Locked	Moritz Grey 31 Mar 2021	Matt T 3 Apr 2021	5
	Moodle upgrade - PHP version 7.2.0 is required and you are running 7.0. Locked	Raivo P 3 Apr 2021	Raivo P 4 Apr 2021	2
	Can't upload files Locked	Xairo Campos 4 Apr 2021	Xairo Campos 5 Apr 2021	4
	Error 404 when changing Document Root (Ubuntu 20.04) Locked	Javier Tejera 4 Apr 2021	Javier Tejera 5 Apr 2021	2
	Upgrade 3.6.1+ to 3.10.3+ -> Default exception handler: Table "badge_alignment" already exists ... Locked	Alter Ego 4 Apr 2021	Alter Ego 5 Apr 2021	3
	Mixed Moodle versions detected, upgrade cannot continue Locked	IQids Hector 1 Apr 2021	IQids Hector 5 Apr 2021	17
	Fatal error: Method lang_string::__set_state() must take exactly 1 argument in ... Locked	David Mortimer 5 Apr 2021	David Mortimer 5 Apr 2021	5
	Moodle stuck trying to revert the HotPot module as part of upgrade Locked	Matthew Willis 31 Mar 2021	Cris Asuncion 6 Apr 2021	4
	Cron not working (Ubuntu 20.04) Locked	Javier Tejera 5 Apr 2021	Matt T 6 Apr 2021	20
	Config.php setting for Redis Cache Locked	Smruti Ranjan Mandal 6 Apr 2021	Smruti Ranjan Mandal 6 Apr 2021	2
	Moodle appearance crashes after adding Let's Encrypt Locked	Javier Tejera 5 Apr 2021	Javier Tejera 6 Apr 2021	10
	Unable to create an admin account during installation Locked	Marco Sartor 28 Mar 2021	Ken Task 7 Apr 2021	34
	No admin rights for site admin user Locked	Paula Flaherty 7 Apr 2021	Ken Task 8 Apr 2021	1
	Redirect loop after a fresh install Locked	Thibault CORDIER 8 Apr 2021	Matt T 8 Apr 2021	5
	PHP Fatal error after upgrade Locked	Marc Sauer 9 Apr 2021	Matt T 9 Apr 2021	3
	Error after upgrading to 3.10.2 Locked	Cobus van Loggerenberg 9 Apr 2021	Matt T 9 Apr 2021	8
	Cannot get into Site Admin area after installing plugin Locked	May Chang 9 Apr 2021	Matt T 10 Apr 2021	1
	SMTP connect error with Gmail after upgrade to 3.7 Locked	Emma Richardson 1 Sept 2019	Amara Walker 12 Apr 2021	26
	Fatal error: Method lang_string::__set_state() must take exactly 1 argument in ... Locked	Nagaraja Rao P P 31 Mar 2021	Leon Stringer 12 Apr 2021	3
	Error: database driver problem detected Locked	sen alex 12 Apr 2021	Visvanath Ratnaweera 12 Apr 2021	1
	Moodle 3.9.6: Exception - Call to undefined Locked	Rosemary Ramos 8 Apr 2021	Alain Raap 12 Apr 2021	3
	Two cron jobs ? Locked	Richard Charron 4 Apr 2021	Ken Task 13 Apr 2021	7
	Failed to unserialise data from file. Either failed to read, or failed to write. Locked	Klaus Steitz 28 Jan 2021	Klaus Steitz 13 Apr 2021	12
	How to restore the plugins and it's settings during Moodle upgrade from version 3.10.1 To 3.10.3 Locked	Kamatchi Sundaram 12 Apr 2021	Matt T 13 Apr 2021	5
	Error 404 in js files Locked	Nicolas Magoulis 16 July 2020	Atul Adhikari 15 Apr 2021	5
	Course Content - Where it is stored Locked	Ramon Vilela 15 Apr 2021	Helen Foster 16 Apr 2021	3
	Error upgrading from 3.8 to 3.10.3 latest release Locked	Perry Way 13 Apr 2021	Perry Way 17 Apr 2021	29
	[3.8.8+] Cron issues after Migrating web server from Windows to Linux Locked	Jeff Noel 15 Apr 2021	Ken Task 17 Apr 2021	25
	moodle 3.10 installation problem Locked	Panupong Prueksa 28 Jan 2021	Matt T 17 Apr 2021	32
	Clustered Moodle disk access speed (NFS) Locked	Red Nano 15 Apr 2021	Red Nano 19 Apr 2021	3
	Undefined index: numsections in index.php on line 115 Locked	Perry Way 17 Apr 2021	Perry Way 19 Apr 2021	8
	Accessing Course content using imscc file Locked	Guvi Singh 20 Apr 2021	Guvi Singh 20 Apr 2021	0
	Installation assistance Locked	Matthew Gummerson 17 Apr 2021	Matthew Gummerson 20 Apr 2021	10
	Upgrading from 3.4 to 3.9 Locked	Antonio García Fuentes 21 Apr 2021	Ken Task 21 Apr 2021	2
	Server Migration of Large Moodle Site in Stages Locked	Jason Press 21 Apr 2021	Rick Jerz 22 Apr 2021	7
	Changing IP in config.php every restart on a local test VM. Locked	Daniel Martin 22 Apr 2021	Daniel Martin 23 Apr 2021	4
	Uninstalling SAML2 / Remap User Authentication Method Locked	Daniel Martin 22 Apr 2021	Daniel Martin 23 Apr 2021	1
	Unable to input an Admin password during installation Locked	Erik Dupont 24 Apr 2021	Erik Dupont 24 Apr 2021	1
	Upgrading from 3.63 to 3.10 Error 500 Locked	Rick O 21 Apr 2021	Usman Asar 25 Apr 2021	10
	unable to create password for admin - moodle 3.8.3+ Locked	joel morin 14 June 2020	Visvanath Ratnaweera 27 Apr 2021	18
	Slash arguments with InMotion hosting Locked	Erik Dupont 24 Apr 2021	Erik Dupont 27 Apr 2021	6
	Need your help -getting an error after upgrade "lms.abc.net is currently unable to handle this ... Locked	Kamatchi Sundaram 27 Apr 2021	Ken Task 27 Apr 2021	1
	Quiz report Error reading from database Locked	Mahmoud Abdel Azeem 27 Apr 2021	Mahmoud Abdel Azeem 28 Apr 2021	2
	Impossible to add new activity with Loadbalancer Locked	Son TRAN 29 Apr 2021	Ken Task 29 Apr 2021	1
	Missing Database Table Locked	Lynn MacDonald 21 Apr 2021	Ken Task 30 Apr 2021	6
	Exception - syntax error, unexpected '<', expecting end of file Locked	Web Developer 7 July 2020	rajae habbal 30 Apr 2021	2
	Exception error after update Locked	Daniel Rodriguez 28 Apr 2021	Matt T 2 May 2021	1
	Message error while installing moodle Locked	tiago feio 3 May 2021	tiago feio 3 May 2021	2
	Integration with SIS Locked	Larry Carlisle 3 May 2021	Larry Carlisle 4 May 2021	13
	Tables in MOODLE Locked	Carlos Cadabeira 30 Apr 2021	Carlos Cadabeira 4 May 2021	10
	Fatal Error - can't install in localhost? Locked	Graeme Watson 9 Dec 2020	Leon Stringer 4 May 2021	7
	Plugins' conflicts check during upgrade. Locked	Roberto Catanuto 3 May 2021	Giovanni Vosloo 5 May 2021	1
	MOODLE sites Locked	Carlos Cadabeira 5 May 2021	Carlos Cadabeira 5 May 2021	2
	Change margins in the trema theme Locked	Giovanni Conte 5 May 2021	Giovanni Conte 5 May 2021	0
	SCORM content, slash arguments/PATH_INFO and 1and1 IONOS hosting Locked	Joshua Lewis-Handley 15 June 2020	Lee Marshall 6 May 2021	7
	Path to upgrade from Moodle 3.2.9 to 3.10.3+? Locked	Miguel Fabo 4 May 2021	Miguel Fabo 6 May 2021	4
	Dashboard "Recent Courses" and some sidebar links don't work after upgrade Locked	David White 21 Apr 2021	David White 9 May 2021	5
	RESOLVED: Hold off upgrading to Moodle 3.9.5 and 3.10.2 Locked	Sander Bangma 22 Mar 2021	Sander Bangma 9 May 2021	29
	Upgrading using Git - Moodle 3.10.2 Locked	Dave Emsley 19 Mar 2021	Jaifar Al Shizawi 10 May 2021	8
	upgrading moodle using Git Locked	Jaifar Al Shizawi 10 May 2021	Ken Task 10 May 2021	1
	What happened to Moodle 3.9.6 release download? Locked	Perry Way 10 May 2021	Mary Cooch 11 May 2021	1
	Spell checking in Atto editor Locked	Howard Miller 11 May 2021	Leon Stringer 11 May 2021	1
	Remote moodledata server Locked	Jamal Kay Rogers 10 May 2021	Luis de Vasconcelos 13 May 2021	5
	Problem with plugin mod_coursecertificate. Locked	Meditek Service 12 May 2021	Giovanni Vosloo 13 May 2021	4
	file_uploads is not turned On; and block_manager has not yet loaded the blocks Locked	Neven Josipovic 13 May 2021	Leon Stringer 14 May 2021	1
	2 moodle instances on the same VPS Locked	James Puppy 13 May 2021	Rick Jerz 14 May 2021	8
	The server requested authentication method unknown to the client [caching_sha2_password] Locked	Hui Jillain 19 Oct 2020	Blair F. 15 May 2021	1
	error message while installing. Locked	shyamjith CP 10 June 2020	Blair F. 15 May 2021	2
	Installation Package for Windows - stuck at database settings Locked	Blair F. 15 May 2021	Leon Stringer 15 May 2021	6
	3.5.4 upgrade to 3.5.11+ Locked	rob davis 13 Aug 2020	Ray Havlin 17 May 2021	6
	Moodle 3.11 - Installation error message Locked	Ricardo Caiado 17 May 2021	Ricardo Caiado 17 May 2021	0
	upgrading from 3.9 to 3.10 via git Locked	Alexander Urban 17 May 2021	Visvanath Ratnaweera 17 May 2021	3
	Profile dropdown not working after 3.10.4 upgrade Locked	Christe McMenomy 16 May 2021	Christe McMenomy 17 May 2021	7
	Getting plugin update page when login to the admin panel Locked	Deleted user 18 May 2021	Deleted user 18 May 2021	0
	Update to 3.11: Dashboard not working Locked	Matthias Giger 18 May 2021	Matthias Giger 18 May 2021	0