Installing and upgrading help | Moodle.org

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Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

List of discussions. Showing 100 of 20592 discussions
Status	Discussion	Started by	Last post	Replies	Actions
	Help to resolve the installation problem Locked	Мирољуб Бјелић 22 Mar 2020	Ken Task 23 Mar 2020	8
	New Environment Not Working Locked	Steve Shaw 23 Mar 2020	Steve Shaw 23 Mar 2020	2
	Plea to extend support for Moodle 3.6 due to Corona crisis Locked	Matthias Opitz 23 Mar 2020	Visvanath Ratnaweera 24 Mar 2020	5
	Server PHP Locked	branko markec 24 Mar 2020	Visvanath Ratnaweera 24 Mar 2020	5
	Moodle on WAMP Windows server 2012 Server ran out of threads to serve requests. Consider raising ... Locked	Syed Khalid Mehmood 21 Mar 2020	Usman Asar 24 Mar 2020	1
	Mysql innodb_file_type error Locked	Cham Pereira 23 Mar 2020	Howard Miller 24 Mar 2020	3
	Moodle Migration from 3.3.9+ to 3.8.1 Locked	Wendell Mayes 19 Mar 2020	Howard Miller 24 Mar 2020	9
	CHanges to admin pages not registering Locked	Michael Murphy 25 Mar 2020	Michael Murphy 26 Mar 2020	1
	server_redirect \|permanent and temporary \| Status Code 301 and 303 Locked	Jose A. Hernandez 14 Mar 2020	Jose A. Hernandez 27 Mar 2020	15
	Error 500 - After Installation Locked	P Kemps 27 Mar 2020	P Kemps 27 Mar 2020	6
	Transferring History, Courses & Question Bank Locked	Mark Hardwick 27 Mar 2020	Mark Hardwick 27 Mar 2020	2
	Configuration in code Locked	B. Sondagh 27 Mar 2020	Howard Miller 27 Mar 2020	5
	Exception - Call to member function Moodle 3.7 Locked	Trish Ryans-Taylor 27 Jun 2019	Nicolás Cabello 28 Mar 2020	8
	Adding new user error Locked	Mikołaj Kortus 21 Mar 2020	Howard Miller 28 Mar 2020	2
	Just Starting...Help Locked	Lawrence Barbary 28 Mar 2020	AL Rachels 29 Mar 2020	9
	After install: broken plugin enrol_imsenterprise Locked	Gabriel Johannes Frank 17 Mar 2020	Gabriel Johannes Frank 30 Mar 2020	4
	Load config.php after installing moodle Locked	Devdan Reddy 27 Mar 2020	Adam Jenkins 30 Mar 2020	5
	Error 500 on front page Locked	Arnoldas Gavėnas 24 Mar 2020	Arnoldas Gavėnas 31 Mar 2020	11
	Ihtegration of BBB with Moodle free Locked	Tony Mason 31 Mar 2020	Visvanath Ratnaweera 1 Apr 2020	5
	"Undefined index" notices in my PHP log file Locked	Pedro Martins De Torre 1 Apr 2020	Matteo Scaramuccia 1 Apr 2020	3
	Error While opening moodle homepage with admin user Locked	Ganesh Kubade 1 Apr 2020	Ganesh Kubade 1 Apr 2020	2
	Stack plugin on shared server Locked	Arvind Murali 31 Mar 2020	Arvind Murali 1 Apr 2020	9
	Installation error Locked	Abdulrahim Abdulgader 2 Apr 2020	Abdulrahim Abdulgader 2 Apr 2020	0
	Cron job on shared hosting Locked	haris mari 2 Apr 2020	Rick Jerz 2 Apr 2020	2
	This site can’t be reached Locked	Politecnico Industrial Nueva Colombia 1 Apr 2020	Howard Miller 2 Apr 2020	2
	Big Blue Button - External Video Recording Problem Locked	Miki R 2 Apr 2020	Howard Miller 2 Apr 2020	1
	Activity chooser view changed after upgrade Locked	Amadeusis Vision 1 Apr 2020	Amadeusis Vision 3 Apr 2020	5
	After upgrade cannot add activity or resourse Locked	Dream Glish 1 Apr 2020	Dream Glish 3 Apr 2020	7
	Manage Multiple organizations at one moodle installation Locked	haris mari 3 Apr 2020	Visvanath Ratnaweera 3 Apr 2020	2
	Image : pluginfile.php problem after upgrading Locked	Julien Buabent 3 Apr 2020	Ken Task 3 Apr 2020	10
	After upgrade, some courses and users get "waiting for lock" Locked	Carly Born 4 Apr 2020	Visvanath Ratnaweera 4 Apr 2020	1
	Migrated my website to a new host but still showing my old host Locked	Ale Moyano 4 Apr 2020	Visvanath Ratnaweera 4 Apr 2020	2
	admin page is not working Locked	Ali Sukru Cetinkaya 4 Apr 2020	Ali Sukru Cetinkaya 4 Apr 2020	2
	Can't register my site Locked	Geison Araujo 4 Apr 2020	Jon Bolton 4 Apr 2020	1
	Moodle web service Locked	noel Mdala 20 Mar 2020	Howard Miller 4 Apr 2020	2
	403 Error when update profile Locked	Andrew Weaver 30 Mar 2020	Leon Stringer 5 Apr 2020	1
	jquery-3.4.1.min.js:2 jQuery.Deferred exception: Unexpected end of JSON input SyntaxError: ... Locked	Ucan_ Leon 6 Apr 2020	Ucan_ Leon 6 Apr 2020	0
	Installation - General "Click to enter text" not working Locked	Sophie Kamuf 11 Oct 2017	Alejandro Mansor 6 Apr 2020	7
	Help!!! http://localhost/moodle/?redirect=0 Locked	stegall marketing 6 Apr 2020	Visvanath Ratnaweera 6 Apr 2020	2
	Theme is not loaded after migrating to VPS => Webuzo Locked	muryadi ryadi 21 Mar 2020	muryadi ryadi 6 Apr 2020	2
	Upgrade to 3.8 issue Locked	Chris Maughan 30 Mar 2020	Leon Stringer 6 Apr 2020	3
	Installing Moodle in local host using WAMP - not runing Locked	Omar Al-Qaragolliy 5 Apr 2020	Omar Al-Qaragolliy 6 Apr 2020	3
	I can´t install moodle Locked	LEONEL ARIZA BALLEN 7 Apr 2020	LEONEL ARIZA BALLEN 7 Apr 2020	0
	mysql_full_unicode_support Locked	Mike Mwewa 6 Apr 2020	Rick Jerz 7 Apr 2020	8
	My moodle site will not open Locked	Adria Theriot 7 Apr 2020	Visvanath Ratnaweera 7 Apr 2020	1
	Moodle Setup does not start - Error 500 Locked	C M 6 Apr 2020	Luis de Vasconcelos 7 Apr 2020	4
	Integrating Moodle with G-Suite website/site pages Locked	John Lawrence 27 Mar 2020	Howard Miller 8 Apr 2020	10
	error/debug/missingconfigversion Locked	Calvin Ong 9 Apr 2020	Ken Task 9 Apr 2020	1
	Exception - Class 'core_customfield\api' not found Locked	Kurbon Rakhmanov 9 Apr 2020	Howard Miller 9 Apr 2020	1
	Set Up Email Notification Locked	Zainil Abidin 9 Apr 2020	Zainil Abidin 9 Apr 2020	0
	How to change domain? Locked	Solution Demand 9 Apr 2020	Solution Demand 10 Apr 2020	3
	can't grunt anymore (windows) Locked	dan g 11 Apr 2020	dan g 12 Apr 2020	3
	problems updating to moodle 3.8 Locked	Ucan_ Leon 10 Apr 2020	Ken Task 13 Apr 2020	5
	Uprading to 3.8 Locked	Dianne Volek 13 Apr 2020	Howard Miller 13 Apr 2020	2
	Cannot edit Locked	Chara Sotiropoulou 10 Apr 2020	Chara Sotiropoulou 13 Apr 2020	12
	Exception - Unexpected closing tag when updating 3.8.1 to 3.8.2+ Locked	Renan COLLIN 12 Apr 2020	Renan COLLIN 13 Apr 2020	13
	Restore course from moodle 2.3.1 to moodle 3.5 Locked	Irith Herman 12 Apr 2020	Emma Richardson 13 Apr 2020	7
	Increase disk space Locked	Théa LM 13 Apr 2020	Ken Task 13 Apr 2020	3
	Problem when installing plugin Locked	Odiljon Atabaev 13 Apr 2020	Odiljon Atabaev 14 Apr 2020	4
	Plugins requiring attention Locked	Nawaraj Ghimire 12 Apr 2020	Acqua Alta 14 Apr 2020	3
	while adding a question from question bank this error occurred: Unexpected token < in JSON at ... Locked	mohamed salman 14 Apr 2020	Marcus Green 15 Apr 2020	1
	running cron on Mac with Moodle 3.8 Locked	Jason Ginsburg 15 Apr 2020	Howard Miller 15 Apr 2020	1
	Weeks Course format required when changing theme Locked	Renan COLLIN 15 Apr 2020	Renan COLLIN 15 Apr 2020	7
	switch to HTTPS and problem with CSS and JS Locked	David Seguin 11 Apr 2020	Safeen Shun 16 Apr 2020	4
	Unknown column 'm.course' in 'where clause' Locked	James Hamilton 8 Dec 2019	Sarang Nair 16 Apr 2020	5
	How to upgrade Moodle version 2.9.3 to latest version Locked	Clara Michael 15 Apr 2020	Visvanath Ratnaweera 16 Apr 2020	8
	Moodle Installation Locked	Sanjeewa Thrimawithana 17 Apr 2020	Emma Richardson 17 Apr 2020	1
	Installing Moodle 3.8.2 on Azure WebApps Locked	Muhammad Sohaib 16 Apr 2020	Howard Miller 17 Apr 2020	9
	Failure: Plugin dependencies check (Moodle 3.8.2+ Build: 20200417) Locked	Toph Law 20 Apr 2020	Toph Law 21 Apr 2020	6
	Combo box not working in Moodle 3.8 Locked	Flor Anthony DeLa Peña 19 Mar 2020	Bruno Lacombe 21 Apr 2020	4
	Installing moodle on a home PC then transfer to server Locked	Diskreet Baric 2 Feb 2020	Ken Task 21 Apr 2020	20
	Internal Server Error Locked	Sean Rattigan 20 Apr 2020	Jon Bolton 22 Apr 2020	13
	Picture profile from URL moodle 3.8 Locked	ERICK PALMEROS 22 Apr 2020	ERICK PALMEROS 22 Apr 2020	1
	Https but still insecure? Locked	Francisco Silva 22 Apr 2020	Francisco Silva 22 Apr 2020	13
	Migration: all ok but files download as zero length Locked	Colin Mackinlay 21 Apr 2020	Colin Mackinlay 22 Apr 2020	4
	Maintenace Mode with CLI Locked	Gabriel Fernández 23 Apr 2020	Gabriel Fernández 23 Apr 2020	4
	cannot find record in database table course Locked	Jason Hollowell 22 Apr 2020	Jason Hollowell 23 Apr 2020	14
	Installation must be finished from the original IP address, sorry. Locked	Thomas Lucas 23 Apr 2020	Thomas Lucas 23 Apr 2020	0
	Problem during installation Locked	Bruno Mercille 9 Apr 2020	Bruno Mercille 24 Apr 2020	19
	500 error in Theme Selector after upgrade to 3.8.2 Locked	Laura Scullion Hall 24 Apr 2020	Howard Miller 24 Apr 2020	1
	SAML2 sso Configuration Locked	Nagaraj M 24 Apr 2020	Nagaraj M 24 Apr 2020	0
	The page isn’t redirecting properly Locked	Vivek Mandlik 23 Apr 2020	Vivek Mandlik 24 Apr 2020	15
	HTTP ERROR 500 After Upgrade Locked	Diego Mingione 24 Apr 2020	Howard Miller 24 Apr 2020	4
	Automatic email (new user account email) string not updating Locked	Javier Tejera 24 Apr 2020	Javier Tejera 24 Apr 2020	0
	Help pop-ups are not loading Locked	Iroshini Ratnapala 24 Apr 2020	Emma Richardson 25 Apr 2020	3
	How to change Button Layout and Icon in TinyMCE Editor Locked	Fadli Rifa'i 13 Apr 2020	John Provasnik 26 Apr 2020	1
	Too many redirections Locked	Camilo Esteban Garzón Casallas 26 Apr 2020	Camilo Esteban Garzón Casallas 27 Apr 2020	7
	Converting Database encoding with minus("-") in Database does not work Locked	Sven Nissel 25 Apr 2020	Sven Nissel 27 Apr 2020	2
	New Moodle install - images and javascript not working Locked	Ian Hill 30 Mar 2020	Liam Spelton 27 Apr 2020	2
	Error when doing online quiz, concurrent user 100 student Locked	Mogana Rawan 25 Apr 2020	Howard Miller 27 Apr 2020	20
	Unable to login after moodle installation with Softaculous App Locked	Telebee Kamara 27 Apr 2020	Emma Richardson 28 Apr 2020	1
	All capabilities are reset after upgrade to 3.8.2 Locked	Stefanie Grünberger 28 Apr 2020	Howard Miller 28 Apr 2020	3
	Can't install Moodle version 3.8.2 with MariaDB 10.3 and MySQL 8.0 Locked	Pranav Soni 24 Apr 2020	Pranav Soni 28 Apr 2020	7
	Moodle installation in cpanel Locked	Irith Herman 22 Apr 2020	Rick Jerz 28 Apr 2020	15
	upgrading from 3.1.3 environment check fails Locked	Mark Schultz 25 Apr 2020	Ken Task 30 Apr 2020	11
	Grader stuck on "loading..." in Boost and Classic themes Locked	Alex Petkov 29 Apr 2020	Alex Petkov 30 Apr 2020	1
	"Site is being upgraded. Please try again later." Locked	CBRC Innovations Department 29 Apr 2020	Rick Jerz 30 Apr 2020	17
	Migrated Moodle Site erroring on "Add New User" Locked	Muhammad Shehab 27 Apr 2020	Ken Task 1 May 2020	2
	Books not showing images Locked	Xavi Vegas 1 May 2020	Xavi Vegas 1 May 2020	0
	"Loading failed for script" js errors during moodle 3.5.6 install (and after on cli installed site) Locked	Abraham Ott 30 Apr 2020	Abraham Ott 1 May 2020	2