Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

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List of discussions. Showing 100 of 18695 discussions
Discussion	Started by	Last post	Replies
Moodle installation in cpanel	Irith Herman 22 Apr 2020	Rick Jerz 28 Apr 2020	15
Can't install Moodle version 3.8.2 with MariaDB 10.3 and MySQL 8.0	Pranav Soni 24 Apr 2020	Pranav Soni 28 Apr 2020	7
All capabilities are reset after upgrade to 3.8.2	Stefanie Grünberger 28 Apr 2020	Howard Miller 28 Apr 2020	3
Unable to login after moodle installation with Softaculous App	Telebee Kamara 27 Apr 2020	Emma Richardson 28 Apr 2020	1
Error when doing online quiz, concurrent user 100 student	Mogana Rawan 25 Apr 2020	Howard Miller 27 Apr 2020	20
New Moodle install - images and javascript not working	Ian Hill 30 Mar 2020	Liam Spelton 27 Apr 2020	2
Converting Database encoding with minus("-") in Database does not work	Sven Nissel 25 Apr 2020	Sven Nissel 27 Apr 2020	2
Too many redirections	Camilo Esteban Garzón Casallas 26 Apr 2020	Camilo Esteban Garzón Casallas 27 Apr 2020	7
How to change Button Layout and Icon in TinyMCE Editor	Fadli Rifa'i 13 Apr 2020	John Provasnik 26 Apr 2020	1
Help pop-ups are not loading	Iroshini Ratnapala 24 Apr 2020	Emma Richardson 25 Apr 2020	3
Automatic email (new user account email) string not updating	Javier Tejera 24 Apr 2020	Javier Tejera 24 Apr 2020	0
HTTP ERROR 500 After Upgrade	Diego Mingione 24 Apr 2020	Howard Miller 24 Apr 2020	4
The page isn’t redirecting properly	Vivek Mandlik 23 Apr 2020	Vivek Mandlik 24 Apr 2020	15
SAML2 sso Configuration	Nagaraj M 24 Apr 2020	Nagaraj M 24 Apr 2020	0
500 error in Theme Selector after upgrade to 3.8.2	Laura Scullion Hall 24 Apr 2020	Howard Miller 24 Apr 2020	1
Problem during installation	Bruno Mercille 9 Apr 2020	Bruno Mercille 24 Apr 2020	19
Installation must be finished from the original IP address, sorry.	Thomas Lucas 23 Apr 2020	Thomas Lucas 23 Apr 2020	0
cannot find record in database table course	Jason Hollowell 22 Apr 2020	Jason Hollowell 23 Apr 2020	14
Maintenace Mode with CLI	Gabriel Fernández 23 Apr 2020	Gabriel Fernández 23 Apr 2020	4
Migration: all ok but files download as zero length	Colin Mackinlay 21 Apr 2020	Colin Mackinlay 22 Apr 2020	4
Https but still insecure?	Francisco Silva 22 Apr 2020	Francisco Silva 22 Apr 2020	13
Picture profile from URL moodle 3.8	ERICK PALMEROS 22 Apr 2020	ERICK PALMEROS 22 Apr 2020	1
Internal Server Error	Sean Rattigan 20 Apr 2020	Jon Bolton 22 Apr 2020	13
Installing moodle on a home PC then transfer to server	Diskreet Baric 2 Feb 2020	Ken Task 21 Apr 2020	20
Combo box not working in Moodle 3.8	Flor Anthony DeLa Peña 19 Mar 2020	Bruno Lacombe 21 Apr 2020	4
Failure: Plugin dependencies check (Moodle 3.8.2+ Build: 20200417)	Toph Law 20 Apr 2020	Toph Law 21 Apr 2020	6
Installing Moodle 3.8.2 on Azure WebApps	Muhammad Sohaib 16 Apr 2020	Howard Miller 17 Apr 2020	9
Moodle Installation	Sanjeewa Thrimawithana 17 Apr 2020	Emma Richardson 17 Apr 2020	1
How to upgrade Moodle version 2.9.3 to latest version	Clara Michael 15 Apr 2020	Visvanath Ratnaweera 16 Apr 2020	8
Unknown column 'm.course' in 'where clause'	James Hamilton 8 Dec 2019	Sarang Nair 16 Apr 2020	5
switch to HTTPS and problem with CSS and JS	David Seguin 11 Apr 2020	Safeen Shun 16 Apr 2020	4
Weeks Course format required when changing theme	Renan COLLIN 15 Apr 2020	Renan COLLIN 15 Apr 2020	7
running cron on Mac with Moodle 3.8	Jason Ginsburg 15 Apr 2020	Howard Miller 15 Apr 2020	1
while adding a question from question bank this error occurred: Unexpected token < in JSON at ...	mohamed salman 14 Apr 2020	Marcus Green 15 Apr 2020	1
Plugins requiring attention	Nawaraj Ghimire 12 Apr 2020	Acqua Alta 14 Apr 2020	3
Problem when installing plugin	Odiljon Atabaev 13 Apr 2020	Odiljon Atabaev 14 Apr 2020	4
Increase disk space	Théa LM 13 Apr 2020	Ken Task 13 Apr 2020	3
Restore course from moodle 2.3.1 to moodle 3.5	Irith Herman 12 Apr 2020	Emma Richardson 13 Apr 2020	7
Exception - Unexpected closing tag when updating 3.8.1 to 3.8.2+	Renan COLLIN 12 Apr 2020	Renan COLLIN 13 Apr 2020	13
Cannot edit	Chara Sotiropoulou 10 Apr 2020	Chara Sotiropoulou 13 Apr 2020	12
Uprading to 3.8	Dianne Volek 13 Apr 2020	Howard Miller 13 Apr 2020	2
problems updating to moodle 3.8	Ucan_ Leon 10 Apr 2020	Ken Task 13 Apr 2020	5
can't grunt anymore (windows)	dan g 11 Apr 2020	dan g 12 Apr 2020	3
How to change domain?	Solution Demand 9 Apr 2020	Solution Demand 10 Apr 2020	3
Set Up Email Notification	Zainil Abidin 9 Apr 2020	Zainil Abidin 9 Apr 2020	0
Exception - Class 'core_customfield\api' not found	Kurban Rakhmanov 9 Apr 2020	Howard Miller 9 Apr 2020	1
error/debug/missingconfigversion	Calvin Ong 9 Apr 2020	Ken Task 9 Apr 2020	1
Integrating Moodle with G-Suite website/site pages	John Lawrence 27 Mar 2020	Howard Miller 8 Apr 2020	10
Moodle Setup does not start - Error 500	C M 6 Apr 2020	Luis de Vasconcelos 7 Apr 2020	4
My moodle site will not open	Adria Theriot 7 Apr 2020	Visvanath Ratnaweera 7 Apr 2020	1
mysql_full_unicode_support	Mike Mwewa 6 Apr 2020	Rick Jerz 7 Apr 2020	8
I can´t install moodle	LEONEL ARIZA BALLEN 7 Apr 2020	LEONEL ARIZA BALLEN 7 Apr 2020	0
Installing Moodle in local host using WAMP - not runing	Omar Al-Qaragolliy 5 Apr 2020	Omar Al-Qaragolliy 6 Apr 2020	3
Upgrade to 3.8 issue	Chris Maughan 30 Mar 2020	Leon Stringer 6 Apr 2020	3
Theme is not loaded after migrating to VPS => Webuzo	muryadi ryadi 21 Mar 2020	muryadi ryadi 6 Apr 2020	2
Help!!! http://localhost/moodle/?redirect=0	stegall marketing 6 Apr 2020	Visvanath Ratnaweera 6 Apr 2020	2
Installation - General "Click to enter text" not working	Sophie Kamuf 11 Oct 2017	Alejandro Mansor 6 Apr 2020	7
jquery-3.4.1.min.js:2 jQuery.Deferred exception: Unexpected end of JSON input SyntaxError: ...	Ucan_ Leon 6 Apr 2020	Ucan_ Leon 6 Apr 2020	0
403 Error when update profile	Andrew Weaver 30 Mar 2020	Leon Stringer 5 Apr 2020	1
Moodle web service	noel Mdala 20 Mar 2020	Howard Miller 4 Apr 2020	2
Can't register my site	Geison Araujo 4 Apr 2020	Jon Bolton 4 Apr 2020	1
admin page is not working	Ali Sukru Cetinkaya 4 Apr 2020	Ali Sukru Cetinkaya 4 Apr 2020	2
Migrated my website to a new host but still showing my old host	Ale Moyano 4 Apr 2020	Visvanath Ratnaweera 4 Apr 2020	2
After upgrade, some courses and users get "waiting for lock"	Carly Born 4 Apr 2020	Visvanath Ratnaweera 4 Apr 2020	1
Image : pluginfile.php problem after upgrading	Julien Buabent 3 Apr 2020	Ken Task 3 Apr 2020	10
Manage Multiple organizations at one moodle installation	haris mari 3 Apr 2020	Visvanath Ratnaweera 3 Apr 2020	2
After upgrade cannot add activity or resourse	Dream Glish 1 Apr 2020	Dream Glish 3 Apr 2020	7
Activity chooser view changed after upgrade	Amadeusis Vision 1 Apr 2020	Amadeusis Vision 3 Apr 2020	5
Big Blue Button - External Video Recording Problem	Miki R 2 Apr 2020	Howard Miller 2 Apr 2020	1
This site can’t be reached	Politecnico Industrial Nueva Colombia 1 Apr 2020	Howard Miller 2 Apr 2020	2
Cron job on shared hosting	haris mari 2 Apr 2020	Rick Jerz 2 Apr 2020	2
Installation error	Abdulrahim Abdulgader 2 Apr 2020	Abdulrahim Abdulgader 2 Apr 2020	0
Stack plugin on shared server	Arvind Murali 31 Mar 2020	Arvind Murali 1 Apr 2020	9
Error While opening moodle homepage with admin user	Ganesh Kubade 1 Apr 2020	Ganesh Kubade 1 Apr 2020	2
"Undefined index" notices in my PHP log file	Pedro Martins De Torre 1 Apr 2020	Matteo Scaramuccia 1 Apr 2020	3
Ihtegration of BBB with Moodle free	Tony Mason 31 Mar 2020	Visvanath Ratnaweera 1 Apr 2020	5
Error 500 on front page	Arnoldas Gavėnas 24 Mar 2020	Arnoldas Gavėnas 31 Mar 2020	11
Load config.php after installing moodle	Devdan Reddy 27 Mar 2020	Adam Jenkins 30 Mar 2020	5
After install: broken plugin enrol_imsenterprise	Gabriel Johannes Frank 17 Mar 2020	Gabriel Johannes Frank 30 Mar 2020	4
Just Starting...Help	Lawrence Barbary 28 Mar 2020	AL Rachels 29 Mar 2020	9
Adding new user error	Mikołaj Kortus 21 Mar 2020	Howard Miller 28 Mar 2020	2
Exception - Call to member function Moodle 3.7	Trish Ryans-Taylor 27 Jun 2019	Nicolás Cabello 28 Mar 2020	8
Configuration in code	B. Sondagh 27 Mar 2020	Howard Miller 27 Mar 2020	5
Transferring History, Courses & Question Bank	Mark Hardwick 27 Mar 2020	Mark Hardwick 27 Mar 2020	2
Error 500 - After Installation	P Kemps 27 Mar 2020	P Kemps 27 Mar 2020	6
server_redirect \|permanent and temporary \| Status Code 301 and 303	Jose A. Hernandez 14 Mar 2020	Jose A. Hernandez 27 Mar 2020	15
CHanges to admin pages not registering	Michael Murphy 25 Mar 2020	Michael Murphy 26 Mar 2020	1
Moodle Migration from 3.3.9+ to 3.8.1	Wendell Mayes 19 Mar 2020	Howard Miller 24 Mar 2020	9
Mysql innodb_file_type error	Cham Pereira 23 Mar 2020	Howard Miller 24 Mar 2020	3
Moodle on WAMP Windows server 2012 Server ran out of threads to serve requests. Consider raising ...	Syed Khalid Mehmood 21 Mar 2020	Usman Asar 24 Mar 2020	1
Server PHP	branko markec 24 Mar 2020	Visvanath Ratnaweera 24 Mar 2020	5
Plea to extend support for Moodle 3.6 due to Corona crisis	Matthias Opitz 23 Mar 2020	Visvanath Ratnaweera 24 Mar 2020	5
New Environment Not Working	Steve Shaw 23 Mar 2020	Steve Shaw 23 Mar 2020	2
Help to resolve the installation problem	Мирољуб Бјелић 22 Mar 2020	Ken Task 23 Mar 2020	8
Problem installing Moodle 3.8.2	Jorge Villarroel 23 Mar 2020	Ken Task 23 Mar 2020	1
Error 500 after plugin installation attempt	Paola Costa 22 Mar 2020	Visvanath Ratnaweera 23 Mar 2020	5
Install Plugin in Moodle Cloud	Sam Adams 22 Mar 2020	Matteo Scaramuccia 22 Mar 2020	1
Exception - Call to undefined method core\session\manager::get_login_token()	Mohamed H 21 Mar 2020	Howard Miller 21 Mar 2020	1
Neither phpmail, nor smtp works (3.8.1)	Murat Taşdemir 13 Mar 2020	Murat Taşdemir 21 Mar 2020	8
Installing error: Invalid property requested	Mikołaj Kortus 20 Mar 2020	Mikołaj Kortus 20 Mar 2020	0

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