Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

List of discussions. Showing 100 of 18893 discussions
Status Discussion Started by Last post Replies Actions
PHP error on fresh install
Picture of Mark Ferron
Mark Ferron
Picture of James Steerpike
James Steerpike
 4
Upgrading 3.8 to 3.9 on Windows Server 2012
Picture of Deleted user
Deleted user
Picture of Deleted user
Deleted user
 4
Issue in testing with XAMPP
Picture of Nirosha Rathnayake
Nirosha Rathnayake
Picture of Rick Jerz
Rick Jerz
 1
Installing moodle with memcache for session
Picture of Ignacio Vasconcello
Ignacio Vasconcello
Picture of Ignacio Vasconcello
Ignacio Vasconcello
 0
Cannot access moodle website after hosting service upgraded php
Picture of Geoff Rochester
Geoff Rochester
Picture of Geoff Rochester
Geoff Rochester
 2
Migrate Moodle from Siteground to AWS EC2
Picture of Manu Krishna
Manu Krishna
Picture of Howard Miller
Howard Miller
 1
Installing theme in Moodle 3.9
Picture of Pedro Kowalski
Pedro Kowalski
Picture of Pedro Kowalski
Pedro Kowalski
 0
mod_lti LTI 1.3 requires a valid openssl.cnf
Picture of Thomas Topham
Thomas Topham
Picture of Howard Miller
Howard Miller
 4
Moodle installation issue in ubuntu
Picture of Pooja HM
Pooja HM
Picture of James Steerpike
James Steerpike
 3
localhost refused to connect
Picture of Abu Ali
Abu Ali
Picture of Shamsuddeen Adamu
Shamsuddeen Adamu
 5
moodle 3.9 SMTP test email
Picture of Deleted user
Deleted user
Picture of Deleted user
Deleted user
 0
JSON Parse error: Unexpected EOF
Picture of Abdelmalek Nezzal
Abdelmalek Nezzal
Picture of Abdelmalek Nezzal
Abdelmalek Nezzal
 6
3.9+ quiz error
Picture of Roberto Gallina
Roberto Gallina
Picture of Roberto Gallina
Roberto Gallina
 0
Moodle and Wordpress on the same centos server
Picture of Saheed Oyetunde
Saheed Oyetunde
Picture of Chandra Kishor
Chandra Kishor
 1
Issue after upgrade to 3.8+
Picture of Brian Pool
Brian Pool
Picture of Howard Miller
Howard Miller
 1
Cannot upgrade to 3.9 because of ddl sql error 'wrong create options'
Picture of Jeff Hopper
Jeff Hopper
Picture of Jeff Hopper
Jeff Hopper
 6
Teachers are logged out when they turn editing on, etc.
Picture of Brian Jeong
Brian Jeong
Picture of Howard Miller
Howard Miller
 6
How to disable "Forgotten your username or password" link
Picture of QLD BNE
QLD BNE
Picture of John Provasnik
John Provasnik
 5
Installing moodle in godaddy server.
Picture of Syed Abdul Rahim Haji
Syed Abdul Rahim Haji
Picture of Syed Abdul Rahim Haji
Syed Abdul Rahim Haji
 19
cache/Default cache config could not be found
Picture of Younes Fredj
Younes Fredj
Picture of Howard Miller
Howard Miller
 1
Moodle + docker (or other local development solution) with existing site
Picture of Vidar Vasko
Vidar Vasko
Picture of Howard Miller
Howard Miller
 12
qtype_stack DDL sql execution error
Picture of Kevin McCormick
Kevin McCormick
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 5
Error when upgrading from 3.8.1 to 3.9+
Picture of Asher Baig
Asher Baig
Picture of Ken Task
Ken Task
 5
blank page after restoring a backup, why ?
Picture of pierre REMY
pierre REMY
Picture of Asher Baig
Asher Baig
 7
Moodle 3.8.3 - User bulk message It stays charging
Picture of Diego Mejía
Diego Mejía
Picture of Diego Mejía
Diego Mejía
 0
Migrating existing H5P content when upgrading to Moodle 3.8
Picture of Charley Punshon
Charley Punshon
Picture of Charley Punshon
Charley Punshon
 4
Moodle cron job
Picture of Ms. Lei Lei Thu
Ms. Lei Lei Thu
Picture of Rick Jerz
Rick Jerz
 2
Git upgrade 3.8 to 3.9 failed
Picture of Henrik Schmidt
Henrik Schmidt
Picture of Henrik Schmidt
Henrik Schmidt
 8
Images missing after upgrade to Moodle 3.8.3
Picture of Gonzalo Castells Ortells
Gonzalo Castells Ortells
Picture of Gonzalo Castells Ortells
Gonzalo Castells Ortells
 4
Could not find a top-level course!
Picture of Chamidu Samarasinghe
Chamidu Samarasinghe
Picture of Chamidu Samarasinghe
Chamidu Samarasinghe
 2
Maximum PHP version? (Moodle 3.7.6)
Picture of Jonathan Tsoi
Jonathan Tsoi
Picture of Ken Task
Ken Task
 10
XAMPP can't see virtual host
Picture of Vikas Arora
Vikas Arora
Picture of Vikas Arora
Vikas Arora
 0
Moodle mobile problem: can not write data to database when login?
Picture of Lovrty Archer
Lovrty Archer
Picture of Leon Stringer
Leon Stringer
 1
Multiple redirects
Picture of Govind Gaundalkar
Govind Gaundalkar
Picture of Govind Gaundalkar
Govind Gaundalkar
 6
Shared hosting for 3.6*
Picture of Tamie Pryor
Tamie Pryor
Picture of James Steerpike
James Steerpike
 10
MariaDB
Picture of Lectiohk Lectiohk
Lectiohk Lectiohk
Picture of Lectiohk Lectiohk
Lectiohk Lectiohk
 6
Database Upgrade Failure when Installing Plugin
Picture of Keith Sorbo
Keith Sorbo
Picture of Keith Sorbo
Keith Sorbo
 3
MariaDB 10.5
Picture of Ryan Smith
Ryan Smith
Picture of Ryan Smith
Ryan Smith
 0
Upgrading Moodle to 3.9 stable
Picture of Govind Gaundalkar
Govind Gaundalkar
Picture of James Steerpike
James Steerpike
 12
error/An error occurred whilst communicating with the server
Picture of Judee Rallos
Judee Rallos
Picture of Leon Stringer
Leon Stringer
 2
Installing Locale
Picture of Keith Sorbo
Keith Sorbo
Picture of Keith Sorbo
Keith Sorbo
 1
Integrating automatic users
Picture of Carlos Cadabeira
Carlos Cadabeira
Picture of Carlos Cadabeira
Carlos Cadabeira
 2
File Permissions after upgrade to 3.9
Picture of Dennis Fulton
Dennis Fulton
Picture of Dennis Fulton
Dennis Fulton
 2
Maintenance mode off, but cron jobs say " Moodle upgrade pending"
Picture of Mark van Hoek
Mark van Hoek
Picture of Edwin Lynd
Edwin Lynd
 2
Upgrading via Softaculous - remove install folder
Picture of John Carey
John Carey
Picture of Ken Task
Ken Task
 98
Unoconv in 3.9
Picture of Dennis Fulton
Dennis Fulton
Picture of Ken Task
Ken Task
 6
Git branch not showing 3.9
Picture of Yong Ra
Yong Ra
Picture of Howard Miller
Howard Miller
 2
Moodle mobile video content not available
Picture of rachit gupta
rachit gupta
Picture of rachit gupta
rachit gupta
 0
Import a backup file hangs
Picture of Joel Schaefer
Joel Schaefer
Picture of Joel Schaefer
Joel Schaefer
 6
blocking and deleting some files on the server antivirus
Picture of omid hamedi
omid hamedi
Picture of omid hamedi
omid hamedi
 4
LTI 1.3 and older versions of Moodle
Picture of Kate White
Kate White
Picture of Usman Asar
Usman Asar
 3
Cron times on Moodle 3.9
Picture of Dave Emsley
Dave Emsley
Picture of Howard Miller
Howard Miller
 2
Moodle 3.9: OAuth no longer working
Picture of Michael Beaucourt
Michael Beaucourt
Picture of Leon Stringer
Leon Stringer
 1
Installing LaTex on a Centos Operating System
Picture of Christopher King
Christopher King
Picture of Marcus Green
Marcus Green
 5
Fresh Moodle Install. I can't assign roles for courses and I have empty blocks in Dashboard.
Picture of Carlos Mauricio Silva
Carlos Mauricio Silva
Picture of Howard Miller
Howard Miller
 7
install moodle3.9: error cron.php
Picture of Leonardo Cruz de Andrade
Leonardo Cruz de Andrade
Picture of Ken Task
Ken Task
 1
Appearance > Collapsed Topics in Moodle 3.9
Picture of Joel G
Joel G
Picture of Rick Jerz
Rick Jerz
 4
How to upgrade to 3.9 from 3.8
Picture of Marisa Granizo
Marisa Granizo
Picture of Marisa Granizo
Marisa Granizo
 7
cancellation of moodle upgrade
Picture of mohamed hassan
mohamed hassan
Picture of Howard Miller
Howard Miller
 1
Can not find data record in database table context.
Picture of Developer Tres Slope
Developer Tres Slope
Picture of Developer Tres Slope
Developer Tres Slope
 0
Moodle on Synology NAS
Picture of Alvin Tong
Alvin Tong
Picture of Howard Miller
Howard Miller
 3
Removing the local login option
Picture of Colin Tennyson
Colin Tennyson
Picture of Ken Task
Ken Task
 3
Upgrading when you have plugin
Picture of M. Degrange
M. Degrange
Picture of M. Degrange
M. Degrange
 7
Fresh Moodle install - on login to admin dashboard panel: generalexceptionmessage: Exception - ...
Picture of Jeremy Davis
Jeremy Davis
Picture of Jeremy Davis
Jeremy Davis
 4
First attempt of Restore fails in newly installed 3.8
Locked
Picture of Steve Ambro v3.8
Steve Ambro v3.8
Picture of Steve Ambro v3.8
Steve Ambro v3.8
 12
Help Understanding Redis Config File
Locked
Picture of Liko Purba
Liko Purba
Picture of Liko Purba
Liko Purba
 0
moodle 3.6
Locked
Picture of Harmony Hunt
Harmony Hunt
Picture of Harmony Hunt
Harmony Hunt
 8
Upgrading from 3.7 to 3.8
Locked
Picture of John Bizeray
John Bizeray
Picture of Ken Task
Ken Task
 8
cron job fails
Locked
Picture of George Schaathun
George Schaathun
Picture of Leon Stringer
Leon Stringer
 7
Transferring MOODLE server from one PC to another.
Locked
Picture of Robert Cherrington
Robert Cherrington
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 2
Increase Upload Size
Locked
Picture of rachit gupta
rachit gupta
Picture of Ken Task
Ken Task
 1
H5P integration
Locked
Picture of rachit gupta
rachit gupta
Picture of rachit gupta
rachit gupta
 0
moodle 2.6
Locked
Picture of Harmony Hunt
Harmony Hunt
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 13
Failed to load resource: the server responded with a status of 404 ( polyfill.js, ...
Locked
Picture of Tosin Odubela
Tosin Odubela
Picture of Leon Stringer
Leon Stringer
 9
500 Internal server error - Installing Moodle 3.8.3
Locked
Picture of Dave Emsley
Dave Emsley
Picture of Dave Emsley
Dave Emsley
 5
Upgrading localhost Moodle
Locked
Picture of David Le Blanc
David Le Blanc
Picture of Rick Jerz
Rick Jerz
 4
500 internal server error
Locked
Picture of fatima mazhar
fatima mazhar
Picture of fatima mazhar
fatima mazhar
 11
Unable to reset dashboard for all users
Locked
Picture of Ejiro Ekpogbe
Ejiro Ekpogbe
Picture of Matt Ladwig
Matt Ladwig
 5
Site Down due to security problem!!!!! HELP
Locked
Picture of Nima Zarin Parsa
Nima Zarin Parsa
Picture of Howard Miller
Howard Miller
 16
Import questions bank via GIFT format
Locked
Picture of Alexander Bazalukov
Alexander Bazalukov
Picture of Alexander Bazalukov
Alexander Bazalukov
 0
Unlimited moodle sites on unlilmited subdomains, is it possible ?
Locked
Picture of BeSmart Vids
BeSmart Vids
Picture of Howard Miller
Howard Miller
 1
Migrating my Moodle onto a new one on MoodleCloud
Locked
Picture of Elisa Vena
Elisa Vena
Picture of Elisa Vena
Elisa Vena
 6
Moodle BBB Integration
Locked
Picture of ravi nistala
ravi nistala
Picture of ravi nistala
ravi nistala
 0
Migration
Locked
Picture of Cesar Barrios
Cesar Barrios
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 2
403 Forbidden error
Locked
Picture of Informatica MCR Conference
Informatica MCR Conference
Picture of Howard Miller
Howard Miller
 1
No Plugin installer in plugin menu
Locked
Picture of Noorjahan Sheik Eusuff
Noorjahan Sheik Eusuff
Picture of Noorjahan Sheik Eusuff
Noorjahan Sheik Eusuff
 2
Migrate ONLY Student Records to a New Moodle?
Locked
Picture of Troy May
Troy May
Picture of Ken Task
Ken Task
 2
Update Moodle Errors
Locked
Picture of Adrian Burkowski
Adrian Burkowski
Picture of Howard Miller
Howard Miller
 3
Moodle3.6 install CSS not loading
Locked
Picture of Sudhakar U
Sudhakar U
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 8
Database install
Locked
Picture of Yanis Sauve
Yanis Sauve
Picture of Yanis Sauve
Yanis Sauve
 2
Exception - Call to a member function add() on null
Locked
Picture of Todd Plesco
Todd Plesco
Picture of Ken Task
Ken Task
 19
Upgrade from 3.7.4 to 3.9 : Query blocking upgrade process
Locked
Picture of agathe hubert
agathe hubert
Picture of agathe hubert
agathe hubert
 2
Paypal not working yet?
Locked
Picture of Fernanda Poletto
Fernanda Poletto
Picture of Howard Miller
Howard Miller
 7
Trouble accessing moodle site ver 3.8.x
Locked
Picture of Safdar Abbas
Safdar Abbas
Picture of Safdar Abbas
Safdar Abbas
 14
Is there an install document for3.8?
Locked
Picture of Steve Ambro v3.8
Steve Ambro v3.8
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 4
cli install using proxy
Locked
Picture of Alfrenovsky Rezinovsky
Alfrenovsky Rezinovsky
Picture of Howard Miller
Howard Miller
 12
Can't upgrade because new version of PHP not recognized
Locked
Picture of Robert Brock
Robert Brock
Picture of orion rush
orion rush
 11
Https issue
Locked
Picture of felipe jareta
felipe jareta
Picture of Ken Task
Ken Task
 11
Post-Update Errors Emergency Help
Locked
Picture of Emphatic .
Emphatic .
Picture of Ken Task
Ken Task
 7
Error trying to delete a user
Locked
Picture of Juan Manuel Zolezzi Volpi
Juan Manuel Zolezzi Volpi
Picture of Leon Stringer
Leon Stringer
 1