Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

List of discussions. Showing 100 of 18822 discussions
Status Discussion Started by Last post Replies Actions
Password reset request error
Picture of Paulo Chakour
Paulo Chakour
Picture of Paulo Chakour
Paulo Chakour
 0
Exception Class 'core_competency\competency' not found
Picture of Sylvain Houmeau
Sylvain Houmeau
Picture of Sylvain Houmeau
Sylvain Houmeau
 1
restauring a moodle 3.2
Picture of Malik Koné
Malik Koné
Picture of Malik Koné
Malik Koné
 8
how to get the exact version of moodle from moodledata or a db dump?
Picture of Malik Koné
Malik Koné
Picture of Malik Koné
Malik Koné
 3
using moodle-dockers to do a onetime restor of moodle 3.2
Picture of Malik Koné
Malik Koné
Picture of Malik Koné
Malik Koné
 2
Upgrading Moodle and Stack/Maxima
Picture of Andrew Stevenson
Andrew Stevenson
Picture of Andrew Stevenson
Andrew Stevenson
 4
Exception - Call to undefined method license_manager::get_active_licenses_as_array()
Picture of James Alborough
James Alborough
Picture of Moodle Developer
Moodle Developer
 13
Vps vs dedicated server
Picture of Mohammad Nabil
Mohammad Nabil
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 13
Managing Moodle Test & Prod Environments
Picture of Antoine DAMAGEUX
Antoine DAMAGEUX
Picture of Malik Koné
Malik Koné
 1
Lost 3.5.7+ install codes
Picture of Davide Longo
Davide Longo
Picture of Davide Longo
Davide Longo
 2
Data base corrupted after installation of plugin - Please help!
Picture of Burkhard Wilmers
Burkhard Wilmers
Picture of Burkhard Wilmers
Burkhard Wilmers
 4
Upgrade to Moodle 3.9.2 specifying data server ports.
Picture of Richard Jones
Richard Jones
Picture of Richard Jones
Richard Jones
 4
Move some files from one dir to another periodically.
Picture of Gokhan Boranalp
Gokhan Boranalp
Picture of Gokhan Boranalp
Gokhan Boranalp
 0
Moodle with Azure Application Proxy
Picture of David Garcia Riera
David Garcia Riera
Picture of Leon Stringer
Leon Stringer
 1
Can't install Moodle on a Raspberry Pi server
Picture of Joan Abad
Joan Abad
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 10
Stuck on login/index.php page after upgrading
Picture of Kate Rhodes
Kate Rhodes
Picture of Ken Task
Ken Task
 6
error using forums in moodle 3.8.3
Picture of Lou Taris
Lou Taris
Picture of Lou Taris
Lou Taris
 5
Width 100%
Picture of Kurban Rakhmanov
Kurban Rakhmanov
Picture of Emma Richardson
Emma Richardson
 1
Error after rolling back an snapshot
Picture of Levon Muradyan
Levon Muradyan
Picture of Ken Task
Ken Task
 1
Moodle Cron on Linux
Picture of Stephen Bourget
Stephen Bourget
Picture of Matteo Scaramuccia
Matteo Scaramuccia
 18
Moodle install over LiteSpeed Server
Picture of Sachin Jung Karki
Sachin Jung Karki
Picture of Ken Task
Ken Task
 6
Upgrade to 3.9 from 3.5
Picture of Ken Lacey
Ken Lacey
Picture of Ken Lacey
Ken Lacey
 3
New Installation with Remote MySql Database: Error: Database connection failed
Picture of REYNALDO LOPEZ
REYNALDO LOPEZ
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 7
Answer to theme plugin installation problem on Ubuntu with Apache
Picture of Janusz Jabłonowski
Janusz Jabłonowski
Picture of Janusz Jabłonowski
Janusz Jabłonowski
 0
Migration and update shared hosting> vps 3.8>3.9
Picture of Yann Vautrin
Yann Vautrin
Picture of Yann Vautrin
Yann Vautrin
 0
Moodle 3.9.2 migration error
Picture of eric yullu
eric yullu
Picture of Leon Stringer
Leon Stringer
 2
gnomio account cannot be reach today
Picture of Junjon Santuyo
Junjon Santuyo
Picture of Mary Cooch
Mary Cooch
 1
media not playing after upgrading to moodle3.9
Picture of Christian Kanteng
Christian Kanteng
Picture of Ken Task
Ken Task
 2
MAMP, Apache couldn't be started. Please check your MAMP installation and configuration
Picture of Jose Carlos Tang
Jose Carlos Tang
Picture of Rick Jerz
Rick Jerz
 6
mod_quiz\task\update_overdue_attempts
Picture of facsete faculdade
facsete faculdade
Picture of facsete faculdade
facsete faculdade
 0
Update problem
Picture of FAD Mcrconference
FAD Mcrconference
Picture of Ken Task
Ken Task
 3
Upgraded to 3.9.2 and the display has gone completely weird
Picture of Richard Kingsley
Richard Kingsley
Picture of July Morell
July Morell
 2
SoftException in Application.cpp:690
Picture of Aurinko Anoop
Aurinko Anoop
Picture of Nelson Tacadena
Nelson Tacadena
 10
Random code line errors and what to do about them?
Picture of Todd W. Roat
Todd W. Roat
Picture of Todd W. Roat
Todd W. Roat
 2
Updating issue 3.9.2
Picture of frank weissman
frank weissman
Picture of Rick Jerz
Rick Jerz
 4
Upgrade to 3.92 - Colours on course page
Picture of Jens Westermann
Jens Westermann
Picture of Jens Westermann
Jens Westermann
 0
Connecting to Oracle data base
Picture of John Beau
John Beau
Picture of Amelia cristo
Amelia cristo
 2
Stuck with current release information
Picture of Nermin Goran
Nermin Goran
Picture of Leon Stringer
Leon Stringer
 1
Apache server not starting in new install
Picture of Robert Ryder
Robert Ryder
Picture of Alonso Quijano
Alonso Quijano
 2
Stopping cronjobs before upgrade
Picture of Martin Božič
Martin Božič
Picture of Martin Božič
Martin Božič
 0
Unable to progress past editadvanced.php (setup)
Picture of Tony C
Tony C
Picture of Leon Stringer
Leon Stringer
 1
Edit button not working
Picture of Heleni Lindsell
Heleni Lindsell
Picture of Heleni Lindsell
Heleni Lindsell
 2
Installation problem in 3.7.2+
Picture of Petar Anastasov
Petar Anastasov
Picture of Patrick Williams
Patrick Williams
 27
Fresh moodle 3.9.1+ installation unable to install/download from plugin directory
Picture of Joerg Knoerchen
Joerg Knoerchen
Picture of Ken Task
Ken Task
 9
Noob questions
Picture of Michael Knichel
Michael Knichel
Picture of Ken Task
Ken Task
 3
Moodle 3.9.2. update issue
Picture of frank weissman
frank weissman
Picture of frank weissman
frank weissman
 2
Database Migration
Picture of Gilbert Loyogoy
Gilbert Loyogoy
Picture of Leon Stringer
Leon Stringer
 1
Moodle 3.9.1 upgrading issue
Picture of Pepe Gotera
Pepe Gotera
Picture of Pepe Gotera
Pepe Gotera
 2
Installing moodle database on Azure (mysql/mariadb)
Picture of Timbo Bertenshaw
Timbo Bertenshaw
Picture of Leon Stringer
Leon Stringer
 1
Merge 3.9.1 to 3.9.2 had unusual Git Conflicts
Picture of Eric Katchan
Eric Katchan
Picture of Eric Katchan
Eric Katchan
 0
September 2020 VPS install of Moodle 3.9
Picture of Nik Bernaz
Nik Bernaz
Picture of Nik Bernaz
Nik Bernaz
 6
Can't find data record in database table course_categories.
Picture of Kenneth Mark Bulquerin
Kenneth Mark Bulquerin
Picture of Kenneth Mark Bulquerin
Kenneth Mark Bulquerin
 1
Can not select roles anymore as a manager
Picture of frank weissman
frank weissman
Picture of frank weissman
frank weissman
 0
Intl extension on Moodle for web
Picture of Anas Kambal
Anas Kambal
Picture of Howard Miller
Howard Miller
 3
Impossible to install plugins
Picture of Arnaud Forster
Arnaud Forster
Picture of Arnaud Forster
Arnaud Forster
 7
Slow Loading
Picture of Gilbert Loyogoy
Gilbert Loyogoy
Picture of Gilbert Loyogoy
Gilbert Loyogoy
 5
Moodle upgrade 3.9+ causes course data to disappear
Picture of Jared Ackerman
Jared Ackerman
Picture of Jared Ackerman
Jared Ackerman
 2
Upgrade 2.9+ to 3.0.10
Picture of Murilo Saldanha
Murilo Saldanha
Picture of Murilo Saldanha
Murilo Saldanha
 8
problem after fresh installation of moodle 3.9.1
Picture of عدنان الجراح
عدنان الجراح
Picture of Emma Richardson
Emma Richardson
 4
Database Migration
Picture of Gilbert Loyogoy
Gilbert Loyogoy
Picture of Gilbert Loyogoy
Gilbert Loyogoy
 4
Plugin Installation Issues
Picture of Jens Gilges
Jens Gilges
Picture of Rubens Ramos
Rubens Ramos
 4
Migrating Moodle (Bitnami on gCloud)
Picture of Adrian Blood
Adrian Blood
Picture of Adrian Blood
Adrian Blood
 6
Upgrading from 3.4 to 3.9
Picture of alejandro alves
alejandro alves
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 2
After Upgrade to Moodle 3.5 - Your messages are temporarily unavailable due to upgrades in the ...
Picture of Mark Schultz
Mark Schultz
Picture of Mark Schultz
Mark Schultz
 2
Upgrading fails because of server timeout - help!
Picture of Andrew Lian
Andrew Lian
Picture of S. Ba.
S. Ba.
 3
Scheduled Task
Picture of Syed Ali
Syed Ali
Picture of Syed Ali
Syed Ali
 0
como solucionar el error de error/debug/missingconfigversion en mi hosting
Picture of COORPORACION EDUCATIVA VIRTUAL YACHAY
COORPORACION EDUCATIVA VIRTUAL YACHAY
Picture of Emma Richardson
Emma Richardson
 1
Plugin Installation Date
Picture of Sourish Bose
Sourish Bose
Picture of Sourish Bose
Sourish Bose
 2
Update to the next few versions
Picture of omid hamedi
omid hamedi
Picture of omid hamedi
omid hamedi
 6
Needing to restart Nginx and PhP once in a while
Picture of Blockchain Man
Blockchain Man
Picture of Blockchain Man
Blockchain Man
 2
Best way to upgrade very old sites
Picture of Steve R
Steve R
Picture of Steve R
Steve R
 28
Cannot duplicate quiz activities in any moodle version
Picture of Leandro C.
Leandro C.
Picture of Amanda Morgan
Amanda Morgan
 5
Upgrade from version 23 to 28
Picture of Alberto Montoto
Alberto Montoto
Picture of Luis de Vasconcelos
Luis de Vasconcelos
 9
Moodle new installation 3.9.1 stops after installation
Picture of Lutz Dausend
Lutz Dausend
Picture of Lutz Dausend
Lutz Dausend
 5
Changing Charset
Picture of Frances Clynes
Frances Clynes
Picture of Frances Clynes
Frances Clynes
 10
New to community and workplace installation question
Picture of Jose Gomez
Jose Gomez
Picture of Howard Miller
Howard Miller
 6
Adding new question type error
Picture of Sridharan Soundarajan
Sridharan Soundarajan
Picture of Sridharan Soundarajan
Sridharan Soundarajan
 2
HTTP Error 500, can't currently handle this request.
Picture of Alberto Montoto
Alberto Montoto
Picture of Alberto Montoto
Alberto Montoto
 6
Moodle install / update issue
Picture of Residency PBSG
Residency PBSG
Picture of Ken Task
Ken Task
 3
Opcache
Picture of Edilberto Solis, Jr.
Edilberto Solis, Jr.
Picture of Edilberto Solis, Jr.
Edilberto Solis, Jr.
 3
Store moodledata on S3 and use with multiple EC2 instances
Picture of Santosh Nagargoje
Santosh Nagargoje
Picture of Howard Miller
Howard Miller
 2
Instillation in a VPS error
Picture of John Muthabuku
John Muthabuku
Picture of John Muthabuku
John Muthabuku
 2
3.9.1 Upgrade - File Picker/upload and Site Admin Save Issues
Picture of Mary Taylor
Mary Taylor
Picture of Ken Task
Ken Task
 1
moodledata folder in mount disk
Picture of Anonymous User
Anonymous User
Picture of Anonymous User
Anonymous User
 7
Possible cron ownership issue
Picture of Dominic Myers
Dominic Myers
Picture of Ken Task
Ken Task
 5
Moodle upgrade to 3.9 - stuck at mariadb upgrade
Picture of Todd W. Roat
Todd W. Roat
Picture of Todd W. Roat
Todd W. Roat
 2
Installation problem
Picture of Manish Maharjan
Manish Maharjan
Picture of Manish Maharjan
Manish Maharjan
 0
How to stop password change on every login
Picture of Todor Totev
Todor Totev
Picture of Todor Totev
Todor Totev
 0
Config.php database issue
Picture of Desmond Suarez II
Desmond Suarez II
Picture of Howard Miller
Howard Miller
 1
Backup from moodledata folder?
Picture of Alex B
Alex B
Picture of Alex B
Alex B
 11
Moodle Cron Issue After Upgrade
Picture of Vincent Basile
Vincent Basile
Picture of jason everling
jason everling
 4
cant upload big size file (120mb pdf file )
Picture of Tech Gyan
Tech Gyan
Picture of Tech Gyan
Tech Gyan
 0
Upgrading from moodle 3.4 to 3.9.1
Picture of Sa'eed Ologunde
Sa'eed Ologunde
Picture of Ken Task
Ken Task
 5
Can't add activities or blocks on new install
Picture of Lynn M
Lynn M
Picture of Lynn M
Lynn M
 10
You are trying to register a site with a URL that was previously used by a registered site.
Picture of amr khaled
amr khaled
Picture of Mary Cooch
Mary Cooch
 1
Moodle + Oauth2 : Is client ID supposed to be visible when failing to login with a normal google...
Picture of Alex Craglorn
Alex Craglorn
Picture of Alex Craglorn
Alex Craglorn
 0
I am installing moodle on my subdomain
Picture of Dianne Schamrel
Dianne Schamrel
Picture of Ken Task
Ken Task
 1
"Error reading from database " displayed after upgrading
Picture of Ravi Prakash
Ravi Prakash
Picture of Leon Stringer
Leon Stringer
 1
Duplicate admin category name ERROR
Picture of Amos Wanyoike
Amos Wanyoike
Picture of Amos Wanyoike
Amos Wanyoike
 2
After upgrade to 3.9.1 Add an activity or resource not loading
Picture of Marius S
Marius S
Picture of Ken Task
Ken Task
 7