Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

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List of discussions. Showing 100 of 18713 discussions
Discussion	Started by	Last post	Replies
symlink plugins back to moodle root	Anze Pratnemer 15 Dec 2020	Ken Task 15 Dec 2020	2
System paths under Plesk	Kai Niethammer 13 Nov 2020	Ken Task 15 Dec 2020	2
Add $CFG->noemailever = true; where	Roberto Catanuto 14 Dec 2020	Roberto Catanuto 15 Dec 2020	3
Customizing the left block in Moodle	ahmad my 13 Dec 2020	Preben Pedersen 15 Dec 2020	1
Setting file permissions to allow plugin installation	Matt Bury 16 Jun 2020	Jack Wright 15 Dec 2020	7
Upgrading a live site	Charles Roper 12 Dec 2020	Visvanath Ratnaweera 15 Dec 2020	3
Fatal error: Uncaught Error: Call to undefined function debugging()	Teresa La 15 Dec 2020	Teresa La 15 Dec 2020	0
Full Backup All Files in Moodle 3.9.1	Josh Josh 14 Dec 2020	Visvanath Ratnaweera 15 Dec 2020	2
Additional HTML	ahmad my 13 Dec 2020	Ken Task 15 Dec 2020	7
session_redis_auth DigitalOcean Managed Redis	Steve Porter 13 Dec 2020	Steve Porter 13 Dec 2020	0
Moodle hosting on company's private cloud for external audience?	Aarthi Ramesh 10 Dec 2020	Howard Miller 11 Dec 2020	1
Site delisted and never going back up	DAVID YANG 4 Dec 2020	DAVID YANG 11 Dec 2020	19
Restore 3.1 to new installation 3.9	Alexander Pons 11 Dec 2020	Visvanath Ratnaweera 11 Dec 2020	2
moodle login generates image download	Jeff Stanford 11 Dec 2020	Jeff Stanford 11 Dec 2020	2
make_categories_options() is deprecated !! Version 10	Naaman Fallouh 10 Dec 2020	Naaman Fallouh 10 Dec 2020	2
Users created in WordPress are not linking to Moodle	Tiffany May-Phillips 29 Apr 2020	Hubert Stoop 10 Dec 2020	3
Moodle 3.10+ install for one.com	Y D 9 Dec 2020	Rick Jerz 9 Dec 2020	1
how to redirect mysite.com to moodle directory	N W 6 Dec 2020	N W 9 Dec 2020	2
add custom filed made error	Omid Nowroozi 9 Dec 2020	Omid Nowroozi 9 Dec 2020	2
Php upgrade	Alexander Pons 9 Dec 2020	Ken Task 9 Dec 2020	4
Upgrade from 3.5 to 3.9	Alexander Pons 7 Dec 2020	Luis de Vasconcelos 9 Dec 2020	9
Moodle 3.10 wrongly identifies MariaDB version...	Peter Eliyahu Kornfeld 3 Dec 2020	Peter Eliyahu Kornfeld 8 Dec 2020	16
Task not found	Oliver Neumann 13 Nov 2020	Oliver Neumann 8 Dec 2020	6
Need help. Website down - Database problems	Mike Kaufmann 8 Dec 2020	Leon Stringer 8 Dec 2020	1
Postgresql UNIX Socket?	Walter Byrd 6 Dec 2020	Leon Stringer 7 Dec 2020	3
Installation of Moodle 3.10 Issue	Tobs Tobs 7 Dec 2020	Rick Jerz 7 Dec 2020	2
Upgrade from 3.5.1 to 3.8.4 Assignment WSOD	David Heuring 5 Dec 2020	Ken Task 6 Dec 2020	2
Moodle Messages problem after upgrading to 3.9	Florian Bachofner-Mayr 15 Oct 2020	Matthew Marinovich 4 Dec 2020	1
php error message	John Brand 3 Dec 2020	Ken Task 4 Dec 2020	1
How to insert users？	Tanker UPC 3 Dec 2020	Rick Jerz 3 Dec 2020	1
Office 365 SMTP server doesn't work for outgoing email [SOLVED]	Mosaab Alsiddig 3 Dec 2020	Mosaab Alsiddig 3 Dec 2020	0
Moodle Upgrade woes...	Eric Maag 17 Nov 2020	Eric Maag 3 Dec 2020	11
Moodle mail not working after a migration?	Eric Maag 3 Dec 2020	Eric Maag 3 Dec 2020	0
SOS... Error updating from 3.8 to 3.10	leili mei 2 Dec 2020	leili mei 3 Dec 2020	2
Cannot create course after upgrade to 3.10	Marc Poirier 2 Dec 2020	Ken Task 2 Dec 2020	3
How can I create course playlists?	Kwan Chan 2 Dec 2020	Kwan Chan 2 Dec 2020	0
Moodle connection refused from http and ssh	AHMED SAMI 1 Dec 2020	Ken Task 2 Dec 2020	2
Error while migrating the server	Aditya Saraiya 1 Dec 2020	Visvanath Ratnaweera 2 Dec 2020	7
LDAP error 1	Aaron Tan 1 Dec 2020	Emma Richardson 1 Dec 2020	6
Session error when installing on docker swarm	Ahmad Saufi Maulana 1 Dec 2020	Leon Stringer 1 Dec 2020	1
Russuan Language	Александр Хвесько 27 Nov 2020	AL Rachels 1 Dec 2020	13
Accidental Atto editor removal	Luiz Keng 30 Nov 2020	Luiz Keng 30 Nov 2020	2
Strange issues setting up SMTP - Moodle 3.9.2 BUILD: 20201016	Stephen Jenkins 29 Nov 2020	Visvanath Ratnaweera 30 Nov 2020	3
Issue in upgrading to 3.10	D.James Thangamani 11 Nov 2020	Ken Task 30 Nov 2020	14
The requested URL was not found on this server. - SCORM issue after upgrading to 3.10	aziz vefa 14 Nov 2020	aziz vefa 30 Nov 2020	11
Cannot use Moodle 3.10 MAMP Mac package in Catalina 10.15.7	Grzegorz Rogala 29 Nov 2020	Grzegorz Rogala 29 Nov 2020	2
Upgrading - Lost about ready to give up	Mike Coriell 21 Nov 2020	Matt T 29 Nov 2020	5
Moodle base URL not on root and not on a subdomain	Thomas Hezel 25 Nov 2020	Matt T 29 Nov 2020	1
Upgrade and keep .com extension ?	Valerie Mercurini 27 Nov 2020	Matt T 29 Nov 2020	1
Cannot get past initial admin screen, possibly formatting problem	Kai Kirk 26 Nov 2020	Kai Kirk 27 Nov 2020	3
Cannot read property 'processSectionDelay' of undefined	Sekar Govindaraj 16 Sep 2020	Susana L. 27 Nov 2020	5
This site can't be reached during installation	Omar Sherif 20 Jun 2019	Abdulmalik Abdullah 26 Nov 2020	20
Control the enrollment process via SQL	Daniel Jäger 24 Nov 2020	Matt T 26 Nov 2020	4
Pdf feedback plugin install issue and admin page lock down	Theatre Dots 24 Nov 2020	Ken Task 26 Nov 2020	8
Best version for new install?	Sean Murray 25 Nov 2020	Sean Murray 26 Nov 2020	4
Moodle Update from 3.2 to 3.10	Brijesh Yadav 25 Nov 2020	Howard Miller 25 Nov 2020	1
Moodle and Teams integration	Manoj Mohan 24 Nov 2020	Manoj Mohan 24 Nov 2020	0
Error: Upgrade from 3.9.2 to 3.9.3	Tanja Böhnke 21 Nov 2020	Ken Task 24 Nov 2020	5
SyntaxError: Unexpected end of JSON input	Mawan A. Nugroho 13 Nov 2020	Urban Krzan 23 Nov 2020	3
How to install and activate PHP Intl and fileinfo extensions easily?	Alexandra Baudin 22 Nov 2020	Alexandra Baudin 23 Nov 2020	4
Moodle v3.10 MySQL Version Issue	Bruce Buerger 14 Nov 2020	Bruce Buerger 22 Nov 2020	3
geeting error at the time of upgraation moodle from 1.9 to 2.2 like- upgrade_log already exist	Anita Jadhav 20 Nov 2020	Visvanath Ratnaweera 20 Nov 2020	3
Error code: ddlexecuteerror	Afif Alfauzan 19 Nov 2020	Afif Alfauzan 20 Nov 2020	8
Is it possible to upgrade from 3.8 to 3.10 directly?	leili mei 19 Nov 2020	Howard Miller 19 Nov 2020	5
Problems installing on Nginx within Docker	Jonah Kuiper 3 Jul 2019	Leon Stringer 18 Nov 2020	25
3.10 upgrade onlineaudio activities broken	Paul Hawse 18 Nov 2020	Paul Hawse 18 Nov 2020	1
Access Token for Wordpress Edwiser Bridge Plugin	Josh Mills 11 Aug 2020	Emma Richardson 17 Nov 2020	4
DB issue INSTALLING the latest 3.9 version	Davide Grandis 9 Nov 2020	Davide Grandis 17 Nov 2020	9
Problems with update to Maria DB 10.5.6 and Moodle 3.1	Nicolás Gómez 20 Oct 2020	Visvanath Ratnaweera 17 Nov 2020	2
Moodle and PostgreSQL 13	H Gsomething 5 Nov 2020	H Gsomething 17 Nov 2020	2
server	samara koukash 12 Nov 2020	Bret Miller 17 Nov 2020	1
Git upgrade to 3.9 misses scorm module	Bret Miller 13 Nov 2020	Bret Miller 17 Nov 2020	8
Updating Question	Michael Knichel 28 Sep 2020	Michael Knichel 17 Nov 2020	17
Can't turn on editing mode (topic course) after upgrading to moodle 3.9	João Vaz 18 Jun 2020	Daniel Maestre Delgado 15 Nov 2020	20
Urgent: Pb themes eguru et adaptable	L. AIT 9 Nov 2020	Leon Stringer 15 Nov 2020	5
upgrade to 3.10	Bas van Kollenburg 11 Nov 2020	Bas van Kollenburg 14 Nov 2020	4
Internal Server Error 3.9.2	N W 13 Nov 2020	Ken Task 13 Nov 2020	5
Cannot completeWeb Installation	Deleted user 12 Nov 2020	Deleted user 13 Nov 2020	13
Upgrading from 2.7 on Ubuntu 16.04 to 3.9 on Ubuntu 20.04	CG G 12 Nov 2020	Emma Richardson 13 Nov 2020	2
Could not execute script "public_html/lib/ajax/service.php"	N W 13 Nov 2020	Ken Task 13 Nov 2020	1
moodle 3.6.2 to 3.9+ generalexeptionmessage	Otaku Dude 10 Jul 2020	David Rojas 13 Nov 2020	4
HTTPS conversion in config.php occurs "too many redirect" error message	Kushan Rathnasekara 12 Nov 2020	Kushan Rathnasekara 12 Nov 2020	2
Upgraded to 3.10 and All my content is gone.	Brian Smith 12 Nov 2020	Visvanath Ratnaweera 12 Nov 2020	2
HTTPS change in config.php - Too many redirect error	Kushan Rathnasekara 10 Nov 2020	Kushan Rathnasekara 12 Nov 2020	10
Database collation error	Syed Ali 11 Nov 2020	Ken Task 12 Nov 2020	3
Error while trying to restore Moodle backups in new install	Russell Thomson 8 Nov 2020	Russell Thomson 11 Nov 2020	14
Upgrading from 3.9.1 to 3.10 fails with stack trace	Andrew Steele 11 Nov 2020	Andrew Steele 11 Nov 2020	2
Moodle 3.9 Emojis	Stepan Prokazov 10 Nov 2020	Stepan Prokazov 11 Nov 2020	2
mustache error on installing moodle 3.9.2	Thomas Mückstein 8 Nov 2020	Thomas Mückstein 11 Nov 2020	9
Error Upgrading to moodle 3.9 Remui theme	Fernando Donati 10 Nov 2020	Fernando Donati 10 Nov 2020	2
Import courses and users from Moodle 1.9.6 to Moodle 3.9.2	Matei Hriscu 7 Nov 2020	Ken Task 7 Nov 2020	1
How to increase session timeout to greater than 4 hours?	Luis Mosca 11 May 2018	Velson Horie 6 Nov 2020	21
"Install this update" button not visible in plugin overview in Moodle 3.9	Dennis Felix 11 Sep 2020	AL Rachels 5 Nov 2020	5
Moodle Support of SQL Server	George Pace 4 Nov 2020	George Pace 4 Nov 2020	4
How can I use moodle for publishing courses on our website?	Jason Adams 4 Nov 2020	Emma Richardson 4 Nov 2020	1
Error code: storedfilecannotcreatefiledirs from Moodle 3.9	Tanky Tang 3 Nov 2020	Tanky Tang 4 Nov 2020	10
Read Only Databases	Nik R 4 Nov 2020	Nik R 4 Nov 2020	0
Can't find data record in database	Agris Kalniņš 4 Nov 2020	Agris Kalniņš 4 Nov 2020	0
Moodle 3.5 to 3.9 upgrade FAIL	Paul Ritchings 27 Oct 2020	Paul Ritchings 3 Nov 2020	3
Capability "moodle/course:recommendactivity" was not found! This has to be fixed in code.	Dilshod Tursumatov 3 Nov 2020	Dilshod Tursumatov 3 Nov 2020	1

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