Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)

Showing 100 of 17395 discussions
  Discussion Started by Replies Last post Created  
Moodle installation error
Picture of John Glenn Tahil John Glenn Tahil
1 Tue, Apr 23, 2019, 1:55 PM
Upgrade 3.4 to 3.6 stuck on InnoDB Error Msgs
Picture of Sarah Ashley Sarah Ashley
5 Sun, Apr 21, 2019, 1:50 AM
Web services API docs missing after upgrade to 3.6.3
Picture of Zoran Jancic Zoran Jancic
1 Thu, Apr 18, 2019, 2:46 PM
Installation - General "Click to enter text" not working
Picture of Sophie Kamuf Sophie Kamuf
6 Wed, Oct 11, 2017, 6:33 PM
Installing Moodle on MAC OSX.
Picture of Ahmed Hussein Ahmed Hussein
5 Tue, Apr 16, 2019, 5:31 AM
Moodle and Durpal
Picture of Koorosh Azhandeh Koorosh Azhandeh
7 Sat, Apr 13, 2019, 1:53 AM
Can't login to Moodle after Git upgrade 3.5 to 3.6 "Error reading from database"
Picture of Michael Rupp Michael Rupp
26 Fri, Apr 12, 2019, 11:06 PM
Moodle can't redirect to page after installation
Picture of Pavle Randjelovic Pavle Randjelovic
3 Wed, Apr 17, 2019, 12:47 AM
Migrating mysql database to a server with no full unicode support
Picture of Luis De Sousa Luis De Sousa
6 Sun, Apr 14, 2019, 10:43 AM
Are Moodle version 3.1+ able to run with PHP 7.2?
Picture of Karin Ahlén Karin Ahlén
3 Mon, Apr 15, 2019, 10:18 PM
Maintenance Mode Access
Picture of Alan Schrock Alan Schrock
6 Thu, Apr 11, 2019, 3:35 AM
plugin installation is prevented on my Moodle
Picture of Anass A Anass A
2 Fri, Apr 12, 2019, 4:55 PM
Cron after Moodle update to 3.6
Picture of Step ByStep Step ByStep
4 Wed, Apr 10, 2019, 1:13 PM
error in installation
Picture of Lori Anthony Lori Anthony
6 Mon, Apr 15, 2019, 2:57 AM
YOU CANNOT ACCESS THIS SITE. THE CONNECTION HAS BEEN RE-ESTABLISHED
Picture of Francisco Gómez Francisco Gómez
2 Sat, Apr 13, 2019, 6:27 PM
Help for install new version of moodle on linux server
Picture of jennie kulas jennie kulas
1 Sat, Apr 13, 2019, 6:39 PM
Error Msg: "Moodle requires the xml PHP extension. Please install or enable the xml extension."
Picture of A I A I
3 Mon, Mar 18, 2019, 7:27 PM
Upgrading PHP version to an old Moodle install
Picture of Andy Emerine Andy Emerine
1 Fri, Apr 12, 2019, 9:41 PM
migrate the moodle site without SSH access
Picture of nicola cantalupo nicola cantalupo
48 Wed, Apr 3, 2019, 6:30 AM
Moodle Installation with Antelope
Picture of Ray Sobers Ray Sobers
5 Wed, Apr 10, 2019, 8:21 PM
Undefined Error after upgrading from 3.3 to 3.6.3+
Picture of Blake Barton Blake Barton
10 Wed, Apr 10, 2019, 1:14 AM
Cron task under windows: Fatal error: $CFG->dataroot is not configured properly, directory does not exist or is not accessible! Exiting.
Picture of Colin Santry Colin Santry
1 Tue, Apr 9, 2019, 6:26 PM
Error Message after upgrade - The operation timed out while waiting for a lock
Picture of Stephan Häberle Stephan Häberle
6 Mon, Jul 9, 2018, 4:05 PM
The cli/cron.php maintenance script has not been run for at least 24 hours.
Picture of Delbert Warkentin Delbert Warkentin
3 Mon, Apr 8, 2019, 8:44 PM
Moodle 3.3 to 3.6 upgrade
Picture of Llewellyn Dawson Llewellyn Dawson
8 Wed, Dec 5, 2018, 9:50 PM
Mahara assignment plugin not working
Picture of elham rahimzadeh elham rahimzadeh
5 Tue, May 16, 2017, 5:47 PM
Shared hosting for 3.6*
Picture of Tamie Pryor Tamie Pryor
5 Sun, Apr 7, 2019, 8:02 AM
Slow upgrade from 3.1 to 3.3+
Picture of Eric Richer Eric Richer
1 Fri, Apr 5, 2019, 11:22 PM
Are there still people to help? no users when browse list
Picture of adam evans adam evans
2 Fri, Apr 5, 2019, 3:27 PM
Moodle 3.6.3+ Moodle Package for Windows
Picture of Mark Quinton Mark Quinton
1 Thu, Apr 4, 2019, 10:25 PM
HTTPS causes login problems
Picture of Yoni Wolovitz Yoni Wolovitz
4 Thu, Apr 4, 2019, 6:06 PM
3.6.2 to 3.6.3 Git Pull failure
Picture of Don Schwartz Don Schwartz
1 Thu, Apr 4, 2019, 7:07 AM
Fatal error: $CFG->dataroot is not configured properly, directory does not exist or is not accessible! Exiting.
Picture of Fro Lien Fro Lien
17 Sat, Mar 30, 2019, 8:32 PM
Error migrating moodle (moodle only shows source code)
Picture of Aldi Rauf Aldi Rauf
10 Tue, Apr 2, 2019, 2:14 AM
Upgrade Stuck - Not in the Plugins directory: theme_boost.
Picture of Andy Sharman Andy Sharman
9 Mon, Apr 1, 2019, 4:34 PM
Installation problem: moodle 3.6.3+ and xampp 7.3.3-0
Picture of Miguel Fabo Miguel Fabo
9 Mon, Apr 1, 2019, 4:05 AM
Migration/domain change
Picture of Marjorie Celestino Marjorie Celestino
1 Mon, Apr 1, 2019, 5:12 PM
Database Settings Message while installing http://localhost/moodle/install.php
Picture of Ram V Ram V
5 Wed, Feb 27, 2019, 7:23 PM
SSL expre
Picture of Fro Lien Fro Lien
1 Sun, Mar 31, 2019, 12:28 PM
Conversion of moodle HTTP to HTTPS
Picture of Bhanuteja Yendala Bhanuteja Yendala
3 Thu, Mar 14, 2019, 4:00 PM
My Moodle courses frontpage
Picture of Diego Molina Diego Molina
0 Fri, Mar 29, 2019, 4:55 AM
Installing Solr for Global Search in Moodle
Picture of David Broomfield David Broomfield
64 Thu, Jun 9, 2016, 8:38 PM
Directory Permissions Windows (v3.6.3)
Picture of Yoni Wolovitz Yoni Wolovitz
2 Tue, Mar 26, 2019, 8:56 PM
Moodle installation and smtp settings
Picture of seçkin girgin seçkin girgin
2 Mon, Mar 25, 2019, 7:33 PM
ERROR: CANNOT READ DATABASE
Picture of Zhipeng Zhang Zhipeng Zhang
2 Tue, Mar 26, 2019, 2:40 PM
Restore and backup http 500 error
Picture of madhan gunasekaran madhan gunasekaran
1 Wed, Mar 27, 2019, 9:19 AM
Object as class name error
Picture of klaus fettig klaus fettig
9 Sun, Mar 24, 2019, 7:24 AM
moodle 3.5.5 problem upgrading tool_ally
Picture of shpetim aliaj shpetim aliaj
1 Tue, Mar 26, 2019, 2:43 AM
403 error during site registration
Picture of Vinay Jain Vinay Jain
2 Mon, Mar 25, 2019, 5:04 PM
Localcache folder
Picture of Moodle Impleta Moodle Impleta
1 Mon, Mar 25, 2019, 8:11 PM
Moodle 3.2 and Turnitin2
Picture of Vijendra Lal Vijendra Lal
2 Mon, Mar 25, 2019, 10:39 AM
Upgrade 3.5.4+ to 3.5.5+ gives database error
Picture of Alain Raap Alain Raap
10 Fri, Mar 22, 2019, 4:50 PM
BigBlueButton uses HTML5 Client on Chrome
Picture of Tuan Mai Chung Tuan Mai Chung
1 Sat, Mar 23, 2019, 10:27 PM
Error: Database connection failed
Picture of Nikos Papageorgiou Nikos Papageorgiou
2 Tue, Mar 19, 2019, 4:13 PM
Unable to display User profile page after upgradtion
Picture of Madhukar Reddy Madhukar Reddy
1 Sat, Mar 23, 2019, 2:13 AM
Moving Moodle site from shared hosting to VPS
Picture of Andre Nel Andre Nel
1 Fri, Mar 22, 2019, 5:11 PM
Office 365 - Could not check reply URL
Picture of K J K J
0 Fri, Mar 22, 2019, 7:22 PM
upgrade from 3.1.15 to 3.5.4 throws "Invalid permissions detected when trying to create a directory" error
Picture of Benoît M Benoît M
7 Thu, Mar 21, 2019, 9:57 PM
Version Error after moveing the installation
Picture of Aaron R Aaron R
1 Fri, Mar 22, 2019, 5:00 PM
3.6.3+ (Build:20190315) Exception - Call to a member function get_formatted_name() on null
Picture of Douglas Musty Douglas Musty
7 Thu, Mar 21, 2019, 6:16 AM
Moodle 3.2.6 - Broke Moodle after installing Turnitin plugin
Picture of Mr. Algis Zyle Mr. Algis Zyle
1 Wed, Mar 20, 2019, 11:53 PM
error setuping moodle
Picture of Pipo mk Pipo mk
4 Sun, Apr 15, 2018, 1:08 AM
This site can’t be reached after installed
Picture of Phú Văn Phú Văn
1 Wed, Mar 20, 2019, 4:39 PM
Installing Windows version of Moodle 3.6.3
Picture of Robert Dalgleish Robert Dalgleish
3 Fri, Mar 15, 2019, 9:16 PM
Multiple Moodle front-ends, single DB & single moodledata
Picture of Colin Santry Colin Santry
6 Fri, Mar 8, 2019, 7:25 PM
Upgrade to 3.6.3 stopped - module Assignment (solved)
Picture of Ludovic ORNON Ludovic ORNON
0 Tue, Mar 19, 2019, 7:20 PM
Server Checks while installing 3.6.2+ Build: 20190222
Picture of Ram V Ram V
2 Fri, Mar 1, 2019, 5:13 PM
Apache Web Server crashed when http://localhost/moodle/index.php is accessed
Picture of Ram V Ram V
6 Sat, Mar 2, 2019, 4:48 PM
Able to login to admin link but getting blank page after entering details and click save
Picture of Ram V Ram V
4 Tue, Mar 12, 2019, 4:19 PM
PHP / database error after restoring/migrating a Moodle backup 3.6.2
Picture of Christoph Seifarth Christoph Seifarth
3 Wed, Mar 13, 2019, 6:27 AM
Is there way to see/run a query to find non-enrolled users in mysql?
Picture of Katrina Belcher Katrina Belcher
7 Wed, Mar 6, 2019, 12:41 AM
Broken cache/content
Picture of Phil T Phil T
0 Fri, Mar 15, 2019, 7:25 PM
Moodle Updradation from 3.3.2 to 3.6.1, Jquery issue 'TypeError: $.LoadingOverlay is not a function'
Picture of Abdul Ghaffar Abdul Ghaffar
1 Thu, Mar 14, 2019, 11:19 PM
git refuses me
Picture of Bente Olsen Bente Olsen
4 Wed, Mar 13, 2019, 12:43 AM
Problems upgrading from 3.5.2 to 3.6.1
Picture of Paul Roberts Paul Roberts
12 Wed, Dec 12, 2018, 5:18 AM
Cannot access settings for OpenID auth
Picture of Bradford Moore Bradford Moore
0 Wed, Mar 13, 2019, 11:19 PM
upgradekey not working
Picture of Mt My Mt My
0 Wed, Mar 13, 2019, 6:05 PM
Scheduled Tasks do not present with "Run Now"
Picture of Tom Dennis Tom Dennis
6 Tue, Dec 4, 2018, 7:24 AM
Course completion
Picture of Andre Nel Andre Nel
4 Tue, Mar 12, 2019, 5:06 PM
New Installation Problem(s)
Picture of J Anderson J Anderson
4 Tue, Mar 12, 2019, 4:48 AM
where is the info about the technical server of my moodle ?
Picture of pierre REMY pierre REMY
2 Tue, Mar 12, 2019, 3:40 PM
php and database file
Picture of Russell Thomson Russell Thomson
4 Mon, Feb 25, 2019, 6:38 PM
I can update users, but I can't install them.
Picture of Bilal Şentürk Bilal Şentürk
1 Mon, Mar 11, 2019, 6:44 PM
Stuck in update cycle
Picture of Eric vanBok Eric vanBok
3 Mon, Mar 11, 2019, 8:33 PM
Trimming huge database/AWS import issues
Picture of Emma Richardson Emma Richardson
10 Sun, Mar 10, 2019, 8:16 PM
My system is too slow
Picture of Issa Mchongoma Issa Mchongoma
2 Fri, Mar 8, 2019, 6:41 PM
Help Installing
Picture of klaus fettig klaus fettig
1 Sun, Mar 3, 2019, 8:48 AM
Moodle vulnerability
Picture of sundarapandian madhvan sundarapandian madhvan
3 Fri, Mar 8, 2019, 4:49 PM
save/restore
Picture of joel Green joel Green
3 Fri, Mar 8, 2019, 2:04 AM
Must Load Apache Modules to Support Moodle v3.5
Picture of Calvin Bu Calvin Bu
6 Fri, Mar 8, 2019, 2:34 AM
problem upgrading utf8
Picture of joel Green joel Green
3 Fri, Mar 8, 2019, 1:03 AM
After update Moodle 3.62 Course Overview-block is still "the old model" (not working)?
Picture of Antti Peltonen Antti Peltonen
0 Thu, Mar 7, 2019, 8:54 PM
Multiple Moodle intances and same database and moodledata
Picture of Hoang Nguyen Hoang Nguyen
3 Wed, Mar 6, 2019, 9:45 AM
Modifying Existing Plugin
Picture of Jesse Schnuckle Jesse Schnuckle
0 Thu, Mar 7, 2019, 1:44 AM
3.6.1 json error
Picture of Ken Krige Ken Krige
2 Sun, Feb 10, 2019, 3:01 PM
Moodle requires the iconv PHP extension. Please install or enable the iconv extension.
Picture of paul zhou paul zhou
1 Tue, Mar 5, 2019, 4:01 PM
config table does not contain version
Picture of murugan m murugan m
5 Sun, Mar 3, 2019, 7:54 PM
[Upgrade 3.5->3.6] Stored file problem (SOLVED)
Picture of Richard van Iwaarden Richard van Iwaarden
0 Tue, Mar 5, 2019, 5:38 PM
Cannot login after moving site to new server
Picture of Wes Sykes Wes Sykes
2 Mon, Mar 4, 2019, 4:50 PM
can i backup a course from a server and restore it on another server ?
Picture of pierre REMY pierre REMY
3 Mon, Mar 4, 2019, 8:15 PM