Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)

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Discussion	Started by	Replies	Last post	Created
Installing Moodle 3.7.1 on GoDaddy	Phil Raj	4	Rick Jerz Tue, Jul 23, 2019, 8:21 PM	Sat, Jul 20, 2019, 6:25 PM
Looking for some assistance	Tom Connolly	5	James Steerpike Tue, Jul 23, 2019, 11:24 AM	Mon, Jul 22, 2019, 2:50 PM
Working with moodle theme	Kan Abhulimen	1	Howard Miller Tue, Jul 23, 2019, 3:04 AM	Tue, Jul 23, 2019, 1:47 AM
Grade book background processing fails after migration	Steve Morrison	15	Erik Frangež Mon, Jul 22, 2019, 12:36 PM	Sat, Jun 1, 2019, 6:55 AM
Install error: Config table does not contain version, can not continue, sorry.	Sergei Yevseyev	3	John Doyle Mon, Jul 22, 2019, 12:31 PM	Wed, Oct 24, 2018, 6:21 PM
Exception - Call to undefined function tool_dataprivacy_standard_footer_html()	Russell Thomson	2	john right Sun, Jul 21, 2019, 8:07 PM	Sat, Jul 13, 2019, 1:27 AM
Data directory (/var/www/moodledata) cannot be created by the installer	Nur - A - Alam Abir	1	Howard Miller Sun, Jul 21, 2019, 4:31 AM	Sat, Jul 20, 2019, 11:19 PM
Mac OS X Documentation does not work	Tiffany Fischer	3	Fulvio Mariola Sat, Jul 20, 2019, 9:36 PM	Wed, Jul 17, 2019, 4:41 AM
Using MOODLE as real webzine?	Martino Sacchi	6	Jon Bolton Sat, Jul 20, 2019, 5:42 AM	Thu, Jul 18, 2019, 9:39 PM
dropdown menus inacessible after upgrading to 3.7.1	syl pub	10	syl pub Sat, Jul 20, 2019, 1:18 AM	Tue, Jul 16, 2019, 4:32 AM
path to ghostscript and unoconv not working though they are there	Jerry Lau	2	Ken Task Fri, Jul 19, 2019, 9:31 PM	Fri, Jul 19, 2019, 7:18 AM
Moodle 1.9 of XP	Rajesh Kumar	4	Visvanath Ratnaweera Fri, Jul 19, 2019, 2:35 PM	Thu, Jul 18, 2019, 6:56 PM
error upload image on moodle	thuy vu	1	Emma Richardson Fri, Jul 19, 2019, 12:36 AM	Thu, Jul 18, 2019, 5:52 PM
Git without "moodle" directory?	Steven A.	3	David M Thu, Jul 18, 2019, 11:29 PM	Fri, Jun 28, 2019, 10:22 AM
Web service not working after upgrading	Marcos Roberto Santos da Silva	0	Marcos Roberto Santos da Silva Thu, Jul 18, 2019, 8:57 PM	Thu, Jul 18, 2019, 8:57 PM
SSL Mixed Content errors in 3.5.1	Ray Havlin	6	mandeep singh Thu, Jul 18, 2019, 7:26 PM	Sat, Jul 21, 2018, 2:55 AM
Memory exhaustion on dashboard/user pages after upgrade to 3.7.1	David Zou	15	David Zou Thu, Jul 18, 2019, 9:51 AM	Mon, Jul 15, 2019, 11:56 AM
Moodle 3.6 upgrade - Blank Page - 500 error	Jayden Tyronian	8	Debbie Unterseher Thu, Jul 18, 2019, 5:39 AM	Thu, Feb 14, 2019, 9:01 AM
Mixed Versions detected after doing Git	Debbie Unterseher	7	Debbie Unterseher Thu, Jul 18, 2019, 5:15 AM	Wed, Jul 17, 2019, 2:56 AM
"The operation timed out while waiting for a lock"	Howard Miller	2	Howard Miller Thu, Jul 18, 2019, 3:32 AM	Thu, Jul 18, 2019, 2:00 AM
Upgrading Moodle to specific new minor version using git?	David M	11	David M Wed, Jul 17, 2019, 10:48 PM	Fri, Jul 12, 2019, 12:26 AM
Directory not Writeable	Michael Thomas	1	Howard Miller Wed, Jul 17, 2019, 3:05 PM	Wed, Jul 17, 2019, 6:35 AM
Upgrade Help	Duncan McConnell	6	Duncan McConnell Tue, Jul 16, 2019, 4:30 AM	Mon, Jul 15, 2019, 3:50 PM
LDAP Authentication Linux to windows AD	Tyson Parker	1	Visvanath Ratnaweera Tue, Jul 16, 2019, 2:56 AM	Tue, Jul 16, 2019, 1:42 AM
Moodle Upgrade from 3.5.1 to 3.6.x or 3.7.x	KLC Support	35	Ken Task Tue, Jul 16, 2019, 1:04 AM	Sat, Jul 6, 2019, 6:00 AM
Multiple Installs on Shared hosting or Multiple Courses	Gerald Austin	12	Gerald Austin Mon, Jul 15, 2019, 8:36 PM	Sun, Jul 7, 2019, 6:35 PM
installation error in 64 bit system	murugan m	2	murugan m Mon, Jul 15, 2019, 5:00 PM	Sun, Jul 14, 2019, 5:16 PM
Hyper V frozen Server won't restart Web url unaccessible	Jamie Tinley	15	Ken Task Sun, Jul 14, 2019, 11:53 PM	Mon, Jul 1, 2019, 12:22 PM
moodle Error: This site can’t be reached	Jagtar Singh Lakhyan	2	Jagtar Singh Lakhyan Sun, Jul 14, 2019, 4:08 PM	Sun, Jul 14, 2019, 1:07 AM
mysql_full_unicode_support#File_format	Vinothkumar R	1	Howard Miller Sat, Jul 13, 2019, 7:43 PM	Sat, Jul 13, 2019, 5:33 AM
Upgrading from 3.6 to 3.7 using Git	John Conner	6	Ken Task Fri, Jul 12, 2019, 10:30 PM	Thu, Jul 11, 2019, 11:04 PM
Migrating to Docker	Yoel Gutierrez	2	Ken Task Fri, Jul 12, 2019, 6:33 AM	Fri, Jul 12, 2019, 4:31 AM
Error CRON	Riccardo Fantoni	5	Ken Task Thu, Jul 11, 2019, 8:10 PM	Wed, Jul 10, 2019, 5:28 PM
Cannot login after update to 3.7.1 - Cookies need to be enabled	Jani Kivisola	1	Leon Stringer Thu, Jul 11, 2019, 5:39 PM	Wed, Jul 10, 2019, 9:13 PM
Problems installing on Nginx within Docker	Jonah Kuiper	22	Jonah Kuiper Wed, Jul 10, 2019, 9:34 PM	Wed, Jul 3, 2019, 3:53 PM
Moodle Anylitics Python Backend question	Stephen Bourget	2	David Monllaó Wed, Jul 10, 2019, 7:15 PM	Wed, Jul 18, 2018, 1:10 AM
Correct Errors before proceeding with Moodle 3.7 installation	Larry Richmond	15	Ken Task Wed, Jul 10, 2019, 7:08 AM	Tue, Jul 9, 2019, 9:25 AM
Error: Database connection failed	Timothy Olawuyi	1	Ken Task Tue, Jul 9, 2019, 9:25 PM	Tue, Jul 9, 2019, 8:23 PM
I can't progress through the installation screens	Paul Winters	12	Howard Miller Tue, Jul 9, 2019, 5:42 PM	Wed, Nov 7, 2018, 7:43 AM
Exception - Call to a member function add() on null after UPDATE	Cristina Cocioabă	19	Ken Task Tue, Jul 9, 2019, 9:41 AM	Sat, Jul 6, 2019, 7:44 PM
administrator access so i can add courses	Mark Daley	2	Mark Daley Tue, Jul 9, 2019, 3:09 AM	Tue, Jul 9, 2019, 2:47 AM
Registration Missing...and Home Page	Todd Cartner	4	Todd Cartner Mon, Jul 8, 2019, 9:19 PM	Mon, Jul 8, 2019, 8:07 AM
a Problem when updating Moodle to 3.7	ali Abdelwahed	2	ali Abdelwahed Mon, Jul 8, 2019, 9:18 PM	Sun, Jul 7, 2019, 10:58 PM
Can't get through the installation process! Problem with admin account setup	Иван Харитонов	31	Jamal Aruna Mon, Jul 8, 2019, 5:41 PM	Sat, Feb 18, 2017, 5:30 PM
Course Setup Help...PLEASE	Todd Cartner	2	Todd Cartner Mon, Jul 8, 2019, 10:21 AM	Mon, Jul 8, 2019, 8:05 AM
Debian 'buster' (PHP 7.3) compatibility of Moodle	Visvanath Ratnaweera	2	Visvanath Ratnaweera Sun, Jul 7, 2019, 7:26 PM	Sun, Jul 7, 2019, 5:17 PM
Hosting on Alibaba Cloud	Tom Connolly	4	James Steerpike Sun, Jul 7, 2019, 11:15 AM	Sat, Jul 6, 2019, 5:20 PM
Big fail after upgrade	Reinier Vissia	2	Reinier Vissia Fri, Jul 5, 2019, 7:41 PM	Thu, Jul 4, 2019, 10:46 PM
Database Migration Help	M C	2	M C Fri, Jul 5, 2019, 4:39 PM	Thu, Jun 20, 2019, 6:23 PM
Install Moodle on Linux Mint 19.1	John Bonner	9	Visvanath Ratnaweera Thu, Jul 4, 2019, 8:55 PM	Tue, Jul 2, 2019, 8:07 PM
Merge two similar courses and get updated activities from both	Tom Smith	2	Tom Smith Thu, Jul 4, 2019, 5:16 PM	Wed, Jul 3, 2019, 4:35 PM
backup script - moodledata/sessions zip warning: permission denied	Francisco Cortes	4	Francisco Cortes Thu, Jul 4, 2019, 11:16 AM	Sun, Jun 30, 2019, 12:04 PM
Database read error upon server migration	David Smith	1	Eugene Volik Thu, Jul 4, 2019, 12:38 AM	Mon, Feb 18, 2019, 4:55 PM
Legacy course files for the Front Page	Larry Elchuck	2	Larry Elchuck Wed, Jul 3, 2019, 11:47 PM	Wed, Jul 3, 2019, 9:09 PM
After upgrade for 3.7 - The user account " " is not available on this site	Maycon Silva	7	Daniel Neis Araujo Wed, Jul 3, 2019, 11:31 PM	Wed, Jun 12, 2019, 12:07 AM
"Error writing to database" after upgraded to 3.7 latest	hugo joe	3	hugo joe Wed, Jul 3, 2019, 3:22 PM	Fri, Jun 21, 2019, 4:24 PM
Unable to upgrade from 3.6.4 to 3.7 using git	Ray Havlin	7	Ray Havlin Wed, Jul 3, 2019, 8:41 AM	Fri, May 24, 2019, 1:22 AM
Nginx, me download .php Moodle 3.6	Newton Design	0	Newton Design Wed, Jul 3, 2019, 2:22 AM	Wed, Jul 3, 2019, 2:22 AM
Nginx I downloaded the php at the time of running moodle 3.6	Newton Design	0	Newton Design Tue, Jul 2, 2019, 9:32 PM	Tue, Jul 2, 2019, 9:32 PM
How to change BigblueButton recording server to my own windows server ?	Nafe'a KmAil	2	Emma Richardson Tue, Jul 2, 2019, 7:44 PM	Tue, Jul 2, 2019, 2:03 PM
Moodle in nginx https	Newton Design	0	Newton Design Tue, Jul 2, 2019, 4:50 AM	Tue, Jul 2, 2019, 4:50 AM
Messaging system frozen after upgrade 3.2 > 3.7+	Marco Sardi	2	Marco Sardi Mon, Jul 1, 2019, 4:15 PM	Sat, Jun 29, 2019, 12:53 AM
can't log into moodle -> "Incorrect sesskey submitted"	Daniel Romero	4	Jon Bolton Mon, Jul 1, 2019, 2:34 PM	Fri, Jun 28, 2019, 10:55 PM
Error: Error reading from database	Zhipeng Zhang	5	Caleb Lee Sat, Jun 29, 2019, 6:14 AM	Wed, Mar 27, 2019, 8:57 AM
After fresh installation got error 403 forbidden	Rahul Trivedi	1	Howard Miller Sat, Jun 29, 2019, 4:37 AM	Sat, Jun 29, 2019, 2:34 AM
Coding Error while Restoring a course	Tim Scholl	8	Howard Miller Fri, Jun 28, 2019, 8:46 PM	Thu, Jun 27, 2019, 9:24 PM
Will httpsreplace tool from a 3.4 work with 2.7.highest?	Ken Task	4	Ken Task Fri, Jun 28, 2019, 7:20 AM	Thu, Jun 27, 2019, 1:28 AM
Installing Moodle along with WordPress on the same VPS	Jason Miller	17	Ray Havlin Fri, Jun 28, 2019, 4:19 AM	Thu, Jul 13, 2017, 3:20 AM
Moodle 3.7 upgrade - additional themes no CSS	James Rivers	3	James Rivers Fri, Jun 28, 2019, 3:32 AM	Fri, Jun 28, 2019, 12:04 AM
Problems udpdating from 3.5 to 3.7	Luiz Peralba	2	Paul Raper Fri, Jun 28, 2019, 3:04 AM	Thu, Jun 27, 2019, 3:55 AM
Install Moodle on Windows Server 2016 - Help	David Delcò	6	David Delcò Thu, Jun 27, 2019, 11:51 PM	Mon, Jun 3, 2019, 4:42 AM
Cron jobs wont run undefined function current_language()	Tim Titchmarsh	2	Tim Titchmarsh Thu, Jun 27, 2019, 10:32 PM	Tue, May 28, 2019, 1:00 AM
ddlexecuteerror during clean install of moodle	Joel R Smith	5	Joel R Smith Thu, Jun 27, 2019, 10:29 PM	Sat, Jun 22, 2019, 1:36 AM
Remove the calendar (3.7+)	Steve Hull	7	Steve Hull Thu, Jun 27, 2019, 7:24 PM	Mon, Jun 24, 2019, 11:51 PM
Moodle 3.5 installation hangs with Windows and PHP 7.2.6	Samuli Karevaara	5	Mawuli Gatro Thu, Jun 27, 2019, 7:56 AM	Wed, Jun 27, 2018, 6:50 PM
moodle 3.7+ installation says This site can’t be reached	Omer Elsharief	1	Naomi Quirke Thu, Jun 27, 2019, 5:20 AM	Tue, Jun 25, 2019, 2:50 AM
Restore navigation structure after upgrade from 3.4 to 3.6	Peter Diedrichs	1	Peter Diedrichs Wed, Jun 26, 2019, 8:11 PM	Wed, Jun 26, 2019, 5:58 PM
failed upgrade to 3.7 from 3.6.4	shpetim aliaj	4	Mahansu Veas Tue, Jun 25, 2019, 7:48 PM	Tue, Jun 11, 2019, 12:33 AM
http://localhost/moodle/user/editadvanced.php	Moïse Gui	1	Moïse Gui Tue, Jun 25, 2019, 8:41 AM	Tue, Jun 25, 2019, 8:29 AM
Error with too many redirects while Installing Moodle 3.7	Jacques Nyembo	0	Jacques Nyembo Mon, Jun 24, 2019, 6:27 PM	Mon, Jun 24, 2019, 6:27 PM
Problem after upgrade to 3.7	Γιώργος Κασαπίδης	0	Γιώργος Κασαπίδης Mon, Jun 24, 2019, 6:16 PM	Mon, Jun 24, 2019, 6:16 PM
Import new theme	Norman Gonzalez	1	Osman Yılmaz Mon, Jun 24, 2019, 3:14 PM	Mon, Jun 24, 2019, 9:32 AM
No Such File or Directory Error on Initial Login	Leonard Pellman	4	Leonard Pellman Mon, Jun 24, 2019, 2:43 PM	Mon, Jun 24, 2019, 7:20 AM
Exception - Class 'core_search\manager' not found during upgrade process	Ben Laor	5	Ben Laor Sun, Jun 23, 2019, 3:05 PM	Tue, Jun 18, 2019, 8:25 PM
Moodle 3.5.5 + 3.6 After successfully installation - Setup Main Admin Account, cannot see password input field	Sven Härtel	19	Colin Matheson Sat, Jun 22, 2019, 1:37 AM	Thu, Apr 11, 2019, 9:45 PM
3.7 install on Centos7 Nginx - css and .js files not loading	Colin Matheson	2	Colin Matheson Sat, Jun 22, 2019, 1:35 AM	Fri, Jun 21, 2019, 5:31 AM
Upgrade to Moodle 3.5.6 issue	Naomi Mifsud	9	Howard Miller Fri, Jun 21, 2019, 9:44 PM	Wed, Jun 19, 2019, 6:39 PM
Speed up Moodle Install?	Herp Derperson	1	Howard Miller Fri, Jun 21, 2019, 2:36 AM	Thu, Jun 20, 2019, 10:39 PM
MariaDB 10.4 Compatibility	Ryan Smith	1	Howard Miller Thu, Jun 20, 2019, 4:53 PM	Thu, Jun 20, 2019, 4:57 AM
mysql_full_unicode_support#File_format	CHANDRASEKAR RAVI	12	Flavio Mota da Cruz Thu, Jun 20, 2019, 11:23 AM	Tue, May 2, 2017, 5:44 PM
How do I add an admin or student template?	Arkady Mrad	2	Sarang Nair Tue, Jun 18, 2019, 9:22 PM	Mon, Dec 10, 2018, 7:31 PM
Upgrade from 3.3.4 to 3.5.1 - Admin settings not saving	Patrick Plumridge	12	Sarang Nair Tue, Jun 18, 2019, 8:58 PM	Tue, Aug 7, 2018, 10:43 PM
Upgrade theme problem	Iago Galvão	7	Sarang Nair Tue, Jun 18, 2019, 8:40 PM	Wed, Mar 20, 2019, 11:57 AM
The moodle script installation is not working ( Moodle 3.6)	hajar zankadi	5	Leon Stringer Tue, Jun 18, 2019, 4:27 PM	Wed, Jun 12, 2019, 7:30 PM
Multiple php versions with different moodle versions ([error] : FastCGI sent in stderr:)	Nirosha Rathnayake	3	Ken Task Tue, Jun 18, 2019, 6:51 AM	Mon, Jun 17, 2019, 7:59 PM
moodle installation error when configuring the administration account ( moodle 3.6)	hajar zankadi	6	hajar zankadi Mon, Jun 17, 2019, 6:58 PM	Fri, Jun 14, 2019, 6:39 PM
Moodle Version 3.6.1 (Undefined Error)	madhan gunasekaran	14	Irith Herman Mon, Jun 17, 2019, 6:15 PM	Tue, Feb 19, 2019, 4:49 AM
Where can I download Convert URLs into links filter?	Gelfer Stone	2	Gelfer Stone Mon, Jun 17, 2019, 10:28 AM	Sun, Jun 16, 2019, 11:15 PM
Unusual Environment Install Question	Tim Lewis	5	Visvanath Ratnaweera Sun, Jun 16, 2019, 10:41 PM	Thu, Jun 13, 2019, 10:54 AM
Help: error in MySQL	Zhipeng Zhang	2	Zhipeng Zhang Sat, Jun 15, 2019, 10:47 AM	Fri, Jun 14, 2019, 8:28 PM

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