Installing and upgrading help | Moodle.org

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Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

List of discussions. Showing 100 of 20606 discussions
Status	Discussion	Started by	Last post	Replies	Actions
	Enabling Redis sessions causes every session to timeout with a lock error Locked	Jess Shannon 23 Mar 2021	Jess Shannon 25 Mar 2021	2
	Problems with an old plugin Locked	Kieran Briggs 24 Mar 2021	Visvanath Ratnaweera 25 Mar 2021	2
	First Time Upgrade - Server Folder in Use Locked	Elaine Fraser 24 Mar 2021	Elaine Fraser 24 Mar 2021	5
	Does the adaptable theme work on Moodle version 3.9.4? Locked	Giovanni Conte 24 Mar 2021	Marcos SarLo 24 Mar 2021	1
	Minor/Major upgrade plan/schedule Locked	Madelyne de Bruin 18 Mar 2021	Madelyne de Bruin 23 Mar 2021	8
	New user with limited experience; HTTPS conversion resulting in inaccessible page? (Ubuntu) Locked	David Mortimer 22 Mar 2021	Ken Task 23 Mar 2021	12
	Error cache/Invalid cache configuration file Locked	Trans Retail Learning Institute 20 Feb 2021	Carlos Casanova 22 Mar 2021	4
	There is a newer version for some of your plugins available! Locked	Stephen Berry 19 Mar 2021	Stephen Berry 21 Mar 2021	2
	Upgrading using Git Locked	Miguel Fabo 19 Mar 2021	Ken Task 20 Mar 2021	9
	doc, install via cli (Moodle 3.9.5 (Build: 20210308)) Locked	Adi Prasetyo 17 Mar 2021	Adi Prasetyo 20 Mar 2021	4
	Azure User Provisioning Locked	Matt Hamilton 12 May 2020	Geoffrey Van Wyk 19 Mar 2021	6
	Moodle 3.10 upgrade - add activity issue Locked	Ahmed Al Kahky 18 Mar 2021	Ahmed Al Kahky 19 Mar 2021	10
	git pull options Locked	Bente Olsen 15 Mar 2021	Bente Olsen 18 Mar 2021	9
	JQuery loading twice and cancelling code Locked	Ancelin Quinton 15 Mar 2021	Justin Hunt 18 Mar 2021	2
	Can I use GIT to update my Moodle website version? Locked	James Becker 16 Mar 2021	Gareth J Barnard 18 Mar 2021	7
	unoconv server not working Locked	Red Nano 17 Mar 2021	Red Nano 17 Mar 2021	0
	Installation stuck at updating user profile Locked	Nicole Butcher 17 Mar 2021	Nicole Butcher 17 Mar 2021	0
	Moodle Upgrade Issue ubuntu local machine, from 3.5 to 3.10 Locked	dinesh n.poojary 2 Mar 2021	dinesh n.poojary 17 Mar 2021	8
	Moodle on Plesk: Scheduler not working Locked	Peter Mugisha 7 Mar 2021	Constantinos Lolas 17 Mar 2021	3
	Moodle 3.9.4 (Build: 20210118)install theme klass wrong Locked	jia cui 17 Mar 2021	jia cui 17 Mar 2021	0
	curl PHP extension and php extension intl will not load cuasing install failure moodle 3.10.1 Locked	Sonny Herrick 6 Mar 2021	Sonny Herrick 17 Mar 2021	2
	Moodle plugins "to be installed" Locked	James Hartley 15 Mar 2021	Ken Task 16 Mar 2021	19
	Missing standard Log Locked	Davide Longo 15 Mar 2021	Davide Longo 16 Mar 2021	4
	Problem installing Klass theme Locked	Paige Graham 16 Mar 2021	Paige Graham 16 Mar 2021	0
	Fatal error: require_once(): Failed opening required phpminimumversionlib.php' Locked	studyingroup com 15 Mar 2021	studyingroup com 15 Mar 2021	3
	Error Installing Site - Error Message Doesn't Make Sense Locked	Matt St Onge 12 Mar 2021	Leon Stringer 15 Mar 2021	5
	Error while running cron using CLI i.e. command line interface Locked	Arbind Sinha 14 Mar 2021	Visvanath Ratnaweera 14 Mar 2021	1
	I've accidentally terminated my company backup Moodle site and can't seem to restore backup AWS ... Locked	Jawwni P 12 Mar 2021	Visvanath Ratnaweera 13 Mar 2021	5
	install.php not working Locked	Warren Hansen 10 Mar 2021	James Steerpike 12 Mar 2021	5
	[amazon aws] "Too many redirect" on a fresh install Locked	studyingroup com 12 Mar 2021	studyingroup com 12 Mar 2021	1
	Request for Tips: Upgrade v3.9.1 to v3.10 Locked	Brigitte Denton 11 Mar 2021	Emma Richardson 12 Mar 2021	8
	Caching completely in Redis possible? Locked	Andreas Resch 12 Mar 2021	Andreas Resch 12 Mar 2021	0
	Fatal error:$CFG->dataroot is not configured properly, directory does not exist or is not ... Locked	Gregor Suttie 4 Mar 2021	James Steerpike 12 Mar 2021	2
	Images embedded in text field don't display after ugprade 3.7+ to 3.10 ( invalidargorconf) Locked	Lennart Thamm 11 Mar 2021	Lennart Thamm 11 Mar 2021	4
	Cours backup shows zero size after downloading from the moodle Locked	Abu Ali 10 Mar 2021	Abu Ali 10 Mar 2021	0
	Apache dropping connection after installing Moodle 3.10.1+ Locked	Jason Hollowell 4 Mar 2021	Jason Hollowell 10 Mar 2021	10
	locked out of Site Admin after plugin installation Locked	Tania Minehan 16 Feb 2021	Eric Hagley 10 Mar 2021	4
	Update / Upgrade Locked	Daniel Martin 9 Mar 2021	Visvanath Ratnaweera 9 Mar 2021	3
	Moodle Course image not working Locked	Milligram IT Web and Mobile Application Company 6 Mar 2021	Preben Pedersen 8 Mar 2021	1
	Some emails to users not working Locked	Javier Tejera 7 Mar 2021	Javier Tejera 8 Mar 2021	4
	Moodle navigation stop working Locked	Wei Miao 5 Mar 2021	Wei Miao 7 Mar 2021	14
	Missing images on moodle upgrade Locked	Nuno Cardoso 6 Mar 2021	Nuno Cardoso 7 Mar 2021	8
	Stuck on Plugins check Locked	Timothy Linn 5 Mar 2021	Leon Stringer 7 Mar 2021	13
	File contents are empty Locked	Abdullah Bashir 5 Mar 2021	Ken Task 7 Mar 2021	5
	MacOS 10.15.6 Apache Locked	Deleted user 23 July 2020	Vanessa Barthelmes 6 Mar 2021	9
	Site Administration tabs not working Locked	Kevin Simpson 28 Feb 2021	Abu Ali 5 Mar 2021	2
	Fix MANY REDIRECTS problem, after update Locked	WADHWA WADHWA 4 Mar 2021	Leon Stringer 5 Mar 2021	1
	Forbidden You don't have permission to access this resource. Additionally, a 403 Forbidden error... Locked	Mawuli Gatro 3 Mar 2021	Mawuli Gatro 5 Mar 2021	2
	Moodle slow when accessing "administration" menu Locked	Jorge Bastos 26 Feb 2021	Leon Stringer 4 Mar 2021	6
	Messages 'Cannot find session record x for user x, creating new session.' Locked	Alain Raap 4 Mar 2021	Alain Raap 4 Mar 2021	2
	Bold text in plugins Locked	Richard Charron 27 Feb 2021	Leon Stringer 4 Mar 2021	6
	Moodle 4 requirements Locked	Miguel Fabo 3 Mar 2021	Miguel Fabo 4 Mar 2021	2
	Moodle hangs on Install After Server Checks Locked	Ian Stuart 2 Mar 2021	Ian Stuart 4 Mar 2021	5
	Backup of settings Locked	Björn Gerß 23 Feb 2021	Björn Gerß 3 Mar 2021	2
	Moodle database Locked	Teresa Fryer 3 Mar 2021	Visvanath Ratnaweera 3 Mar 2021	2
	Trying to add activities or resources fails Locked	WEBUDVIKLER CMK 23 Feb 2021	WEBUDVIKLER CMK 2 Mar 2021	4
	files from legacy moodle versions Locked	Oliver Bay 2 Mar 2021	Oliver Bay 2 Mar 2021	2
	Adaptable Theme Navigation Dropdown not working after upgrade Locked	Deon Visser 1 Mar 2021	Deon Visser 1 Mar 2021	2
	Plugins Installation problem Locked	Raphael Muonga 15 Feb 2021	Marina Dibrova 1 Mar 2021	3
	Upgrading 3.8 to 3.9 - topics format courses corrupted into single activity format Locked	Martin Greenaway 11 Feb 2021	Martin Greenaway 1 Mar 2021	9
	Page turns blank when I click on "Turn editing on" button Locked	Madelyne de Bruin 4 Sept 2020	Sikander Nawaz 1 Mar 2021	2
	Upgrading Moodle from 3.4 to 3.5 External services error Locked	T K 28 Feb 2021	T K 1 Mar 2021	6
	Upgrade to 3.9.4, error finalising course Locked	Jorge Bastos 27 Feb 2021	Jorge Bastos 28 Feb 2021	2
	Upgrading from 3.5 to 3.9 Hangs and error Locked	T K 26 Feb 2021	T K 27 Feb 2021	11
	I request help installing MOODLE 3.7.9 on pc Locked	MIGUEL ROJAS 27 Feb 2021	MIGUEL ROJAS 27 Feb 2021	3
	Moodle upgrade 3.5-->3.9 database connection error Locked	Kapila Jayasinghe 25 Feb 2021	Alain Raap 27 Feb 2021	5
	Installing Moodle for First Time got this error Locked	Ogas on top 26 Feb 2021	Ogas on top 27 Feb 2021	6
	database error when migrating from Windows to Linux Locked	Stefano Modafferi 24 Feb 2021	Stefano Modafferi 27 Feb 2021	5
	Moodle support of MSSQL 2019 Locked	Roman Markin 4 Feb 2021	Matt T 25 Feb 2021	17
	Migration to Moodle 3.9 Locked	Alain Raap 25 Feb 2021	Alain Raap 25 Feb 2021	0
	upgrade Moodle from 3.9.1 to 3.10.1. Locked	flying 2021 23 Feb 2021	Rick Jerz 25 Feb 2021	6
	Weeks not rendering correctly (overlapping eachother) when adding more Locked	Alejandro Morales 17 Feb 2021	Alejandro Morales 25 Feb 2021	2
	moodle install window appears when site restoring Locked	Cham Pereira 24 Feb 2021	Cham Pereira 24 Feb 2021	3
	ERROR: Can't find data record in database table course_categories. Locked	Francesco Viali 1 Feb 2021	Tim Widdup 24 Feb 2021	3
	mysql_collation.php GeneralExceptionError XAMPP module Locked	Jeff Cold 24 Feb 2021	Rick Jerz 24 Feb 2021	1
	404 error on installation in cpanel Locked	Eko Ridho Addzanu 23 Feb 2021	Rick Jerz 24 Feb 2021	2
	Yet Another Moodle Install Guide Locked	Matt T 12 Feb 2021	James Steerpike 23 Feb 2021	38
	Where to put installation guides / are they still relevant? Locked	Gareth J Barnard 23 Feb 2021	Gareth J Barnard 23 Feb 2021	0
	new error in longstanding moodle course Locked	Peter Shore 22 Feb 2021	Leon Stringer 23 Feb 2021	5
	Adding PHPmyadmin post install Locked	Tesla Trilogy 22 Feb 2021	Howard Miller 22 Feb 2021	3
	Deleting blocks while installing a Plug-In? Locked	Linus Bahun 22 Feb 2021	Leon Stringer 22 Feb 2021	1
	Recent 3.10.1 Update Prevents Image Upload Locked	Paul Williams 20 Feb 2021	Paul Williams 21 Feb 2021	6
	error/An error occurred whilst communicating with the server Locked	Marc Mathys 19 Feb 2021	Marc Mathys 21 Feb 2021	8
	Administration links does not work! Locked	usy use 11 Feb 2021	Leon Stringer 20 Feb 2021	12
	Office365 Mail Server blocking Moodle mail - Alternative? Locked	Dennis Fulton 13 Feb 2021	Visvanath Ratnaweera 20 Feb 2021	5
	Coding error detected, it must be fixed by a programmer: Failed to unserialise data from file. ... Locked	Mogana Logan 26 Jan 2021	Megan Thoresson 19 Feb 2021	3
	utf8mb4 and japanese characters Locked	Kevin McCarthy 19 Feb 2021	Leon Stringer 19 Feb 2021	4
	PHP fatal error with cron.php Locked	Arno Lambert 18 Feb 2021	Arno Lambert 19 Feb 2021	2
	Help with data retrieval Locked	Tesla Trilogy 16 Feb 2021	Chloe Nash 18 Feb 2021	10
	Exception - syntax error, unexpected '<', expecting end of file Locked	Neuroscience Institute For Business 18 Feb 2021	Howard Miller 18 Feb 2021	1
	Error code: dmlreadexception Locked	Josefina Osán 16 Feb 2021	Leon Stringer 16 Feb 2021	2
	course backup: Unknown column 'h.completionpass' in 'field list' Locked	Josefina Osán 10 Feb 2021	Josefina Osán 16 Feb 2021	2
	Help with Installation of MOODLE 3.10.1+ in vestacp server with ubuntu 18.04 php 7.2 Locked	Bladimir Sampayo 15 Feb 2021	Rick Jerz 16 Feb 2021	6
	/preferences, 404 not found Locked	admin blueberrybeetle 11 Feb 2021	Leon Stringer 14 Feb 2021	6
	Migration to Dissimilar Versions Locked	David Turner 13 Feb 2021	David Turner 13 Feb 2021	4
	Audio files not loading properly Locked	Scott Grant 10 Feb 2021	John Provasnik 13 Feb 2021	1
	Student At Risk Email Has a Link to Report at 127.0.0.1:80 Locked	Spike Santee 9 Jan 2020	Matías Croce 13 Feb 2021	12
	Uninstall a pluggin from ftp Locked	Carlos Cadabeira 12 Feb 2021	Carlos Cadabeira 13 Feb 2021	2
	CentOS 7 vs CentOS 8 Locked	Bruce Musinguzi 10 Oct 2020	Matteo Scaramuccia 13 Feb 2021	1
	Moodle unattended upgrades inside docker Locked	Juan Daniel Burró Aláez 6 May 2020	Shane Hughes 12 Feb 2021	8