Installing and upgrading help | Moodle.org

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Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

List of discussions. Showing 100 of 20602 discussions
Status	Discussion	Started by	Last post	Replies	Actions
	Object as class name error Locked	Hugh Mann 6 July 2022	Hugh Mann 18 July 2022	2
	Unable to update admin password, new install 4.0 Locked	Bo Bo 17 July 2022	Visvanath Ratnaweera 18 July 2022	5
	problem to access moodle site Locked	Muhammad Najib 18 July 2022	Ken Task 18 July 2022	1
	course certificate not showing on profile Locked	Deleted user 18 July 2022	Deleted user 18 July 2022	0
	Error in the installation Locked	Seydou BADIANE 17 July 2022	Seydou BADIANE 17 July 2022	2
	Environment Check via CLI supported versions of Moodle Locked	Ken Task 17 July 2022	Ken Task 17 July 2022	0
	Files not downloaded in IIS with special characters +++ Locked	Алексей Буренко 11 July 2022	Ken Task 16 July 2022	29
	config table does not contain version. Locked	murugan m 3 June 2022	murugan m 16 July 2022	8
	Error invalidrecordunknown thrown when creating simple calculated question Locked	S T 24 June 2022	Leon Stringer 16 July 2022	4
	[Moodle 3.11.6+] PHP error when trying to import from "question bank" Locked	Davor Budimir 25 Apr 2022	Howard Miller 15 July 2022	5
	MS IIS: plus character in uploaded filename gives error on access. Locked	Алексей Буренко 15 July 2022	Howard Miller 15 July 2022	1
	Updated to 4.0 now no site appears Locked	Andrew Fovargue 23 Apr 2022	Christopher King 14 July 2022	6
	working ssl certificate but not with moodle Locked	Attila Teiermayer 12 July 2022	Visvanath Ratnaweera 14 July 2022	11
	BigBlueButton is a blocker for update to 4.0 Locked	Ralf Krause 17 Apr 2022	Brian Schmidt 13 July 2022	8
	"Dependencies check failed" Locked	Aaron Tyo-Dickerson 11 July 2022	Aaron Tyo-Dickerson 13 July 2022	10
	php extension xmlrpc required Locked	murugan m 10 July 2022	Brijesh Kothari 12 July 2022	8
	moosh - suggestions for use without sys-wide aliasing? Locked	Garth Brady 9 July 2022	Ken Task 11 July 2022	11
	Section outline function gone??? Locked	Ger Tielemans 29 Apr 2022	Ger Tielemans 8 July 2022	6
	moosh... install from git timed out Locked	Garth Brady 8 July 2022	Howard Miller 8 July 2022	5
	Upgrade settings, without upgrading ? Locked	Roberto Catanuto 7 July 2022	Roberto Catanuto 7 July 2022	6
	installing m4 w/git: hangs on checkout Locked	Garth Brady 7 July 2022	Ken Task 7 July 2022	3
	users account creation mail - authentication method Locked	Ben Sab 22 June 2022	salome tisseault 7 July 2022	2
	'Unexpected token < in JSON at position 0' when enrolling users manually Locked	Marcos A 2 July 2021	Leon Stringer 6 July 2022	10
	Issue - "This site is not available currently." Locked	Janardhan Gamidi 11 Mar 2020	Lavanya Manne 6 July 2022	14
	wdm_sso_verify_token problem Locked	andrea Forneris 6 July 2022	Howard Miller 6 July 2022	1
	Went back to back up and now get: Exception - Call to undefined function ... Locked	Ian L 3 July 2022	Ian L 5 July 2022	17
	IIS Upgrade 3.11 to 4 current fails with 500 no errors in logs Locked	Michael Pennington 30 June 2022	Michael Pennington 5 July 2022	2
	Moodle 3.9 - 4.0.1 Unable to find a default lock instance. Locked	Otaku Dude 4 July 2022	Otaku Dude 4 July 2022	1
	Moodle 4.01 Theme Tabs Locked	Keith C 3 July 2022	Keith C 4 July 2022	3
	installation error (2022041901.10 - clean install) Locked	Александр Ермаков 2 July 2022	Александр Ермаков 4 July 2022	7
	Error on Upgrading Locked	John Pap 3 July 2022	Ken Task 4 July 2022	2
	Moodle 4 Git Upgrade --> Moodle 4.1Dev Locked	Keith C 3 July 2022	Ken Task 3 July 2022	3
	How Can I share the Data Root Folder amongst the multiple web instance of Moodle Locked	Kaushal Akoliya 1 Mar 2022	Visvanath Ratnaweera 3 July 2022	14
	Missing Files after Upgrade to Moodle 4.0 Locked	Eric Evans 30 June 2022	Ken Task 1 July 2022	5
	Admin Dashboard Can't Reset to Default Locked	Muhammad Najib 30 June 2022	Howard Miller 1 July 2022	3
	Adding a new user in Moodle 4.0 Locked	Neil Faulkner 28 June 2022	Howard Miller 30 June 2022	7
	Is it normal? Activity description showing like this Locked	Muhammad Najib 29 June 2022	Muhammad Najib 30 June 2022	2
	H5P Course Presentation after Moodle 4 upgrade Locked	Beto Boton 27 June 2022	Visvanath Ratnaweera 30 June 2022	3
	Missing images after migration Locked	Davide Paci 29 June 2022	Ken Task 30 June 2022	14
	Problems installing moodle 4.0 Locked	Juan Carlos Balber Segura 29 June 2022	Ken Task 29 June 2022	1
	Can’t view all my new courses in the menu Locked	Clint Absin 28 June 2022	Howard Miller 28 June 2022	1
	Upgrading Moodle & Edwiser to 4 Locked	The Order of the White Road 27 June 2022	Howard Miller 28 June 2022	5
	First install, Ubuntu HTTPS SSL Issue as second webserver. Locked	MRFU510N James 27 June 2022	Ken Task 28 June 2022	11
	error during installing on windows server 2019 Locked	Ali Ahmadian 27 June 2022	Ali Ahmadian 28 June 2022	2
	Moodle 3.9 LTS support date extended beyond PHP v7.4 EOL Locked	Russell Morriss 8 Apr 2022	Visvanath Ratnaweera 27 June 2022	15
	trouble - Exception Locked	Carlos Cadabeira 25 June 2022	Leon Stringer 25 June 2022	2
	Incomplete administration menu after upgrade 3.9+ to 4.01 Locked	Frédéric Goudal 24 June 2022	Ken Task 25 June 2022	4
	Plugin Missing from Disk Locked	Sunandar Prawira 21 June 2022	Heather P 24 June 2022	7
	logging in staging site redirects to live site Locked	Nav . 15 June 2022	Ken Task 24 June 2022	4
	insert data in table Locked	zainab ahmed 24 June 2022	zainab ahmed 24 June 2022	0
	Import attendance data Locked	KAZUO GOMI FILHO 24 June 2022	KAZUO GOMI FILHO 24 June 2022	2
	database timeout while upgrading from Moodle 3.9+ (Build: 20200618) to 4.0.1 Locked	Frédéric Goudal 23 June 2022	Frédéric Goudal 24 June 2022	7
	Changing settings to 'utf8mb4' Locked	Al Charl 28 May 2022	Leon Stringer 24 June 2022	13
	Cannot access Moodle from the Web or another device on my local network. Windows package install. Locked	MRFU510N James 23 June 2022	Visvanath Ratnaweera 24 June 2022	6
	web-based plugin install from github Locked	Noam Campbell 21 June 2022	Justin Hunt 24 June 2022	3
	PHP Fatal error: During inheritance of IteratorAggregate: Uncaught ArgumentCountError: Locked	Declan Persram 23 June 2022	Howard Miller 23 June 2022	1
	Proper outgoing mail configuration (Moodle 3.9.4) Locked	Pablo Britos 22 June 2022	Visvanath Ratnaweera 23 June 2022	6
	Using Moodle with authenticated Redis Locked	Shawn O Connell 21 June 2022	Howard Miller 22 June 2022	3
	Invalid get_string() identifier Locked	Sunandar Prawira 17 June 2022	Sunandar Prawira 22 June 2022	2
	gmail smtp setup error Locked	Ben Sab 20 June 2022	Ben Sab 22 June 2022	7
	Future of Moodle on the Windows operating system Locked	Luis de Vasconcelos 21 June 2022	Visvanath Ratnaweera 22 June 2022	5
	'Switching' moodle from Ubuntu Server to Domain/Subdomain Locked	Roberto Stark 21 June 2022	Ken Task 21 June 2022	4
	moodle 4.0.1 upgrade problem - mod_assign renamedclasses Locked	David Miller 17 June 2022	Ken Task 20 June 2022	4
	warning :require (../config.php)failed to open stream:no such file or directory in ... Locked	Ali Ahmadian 18 June 2022	Howard Miller 18 June 2022	3
	Error in update 4.0 -> 4.0.1 Locked	l r 15 June 2022	Ken Task 17 June 2022	8
	problem on site administration Locked	DEBASIS HALDER 17 June 2022	Howard Miller 17 June 2022	1
	Gradebook not opening after upgrading to 3.9 Locked	Deleted user 7 June 2022	Deleted user 16 June 2022	3
	unsubscribe users from moodle emails Locked	roger kh 16 June 2022	Ken Task 16 June 2022	3
	upgrade Moodle 1.x, 2.x to Moodle 3.11 or 4.0 Locked	Germán Alvarez 14 June 2022	Visvanath Ratnaweera 16 June 2022	21
	Softaculous Install Locked	Tawanda Chipato 11 June 2022	Brijesh Kothari 16 June 2022	3
	m401: plugin updating missing 'click to update' Locked	Garth Brady 25 May 2022	Visvanath Ratnaweera 16 June 2022	32
	Do you still need ImageMagic for Moodle? Locked	Heather P 15 June 2022	Howard Miller 16 June 2022	1
	Upgrading to version 3.10.11 Locked	Nuno Silva 14 June 2022	Nuno Silva 15 June 2022	3
	Unexpected end of JSON input Locked	Jose Lorenzo Espeso 14 June 2022	Jose Lorenzo Espeso 15 June 2022	8
	Moodle (3.11.7+) to Moodle (4.0) upgrade using git Locked	GMST Support 14 June 2022	Ken Task 14 June 2022	10
	Moodle Mac local failed installation Locked	Roberto Catanuto 13 June 2022	Ravi Murugesan 14 June 2022	4
	email - gmail configuration Locked	roger kh 10 June 2022	Visvanath Ratnaweera 14 June 2022	4
	i have problem with SSL Locked	Victor L Morales M 13 June 2022	Visvanath Ratnaweera 14 June 2022	2
	Moodle4mac 3.11 installation error Locked	roger kh 7 Aug 2021	Ken Task 13 June 2022	5
	MICROSOFT AUTHENTIFICATION Locked	Themba Molefe 13 June 2022	Leon Stringer 13 June 2022	1
	upgrading moodle from 3.9 to 4.0.1 duplicate entry error Locked	Nav . 13 June 2022	Leon Stringer 13 June 2022	1
	Moodle 4.0.1 MYSQL Server Check Error (Azure MYSQL) Locked	Edu Supp 10 June 2022	Visvanath Ratnaweera 11 June 2022	10
	Can' find moodle folder Locked	Ricardo Moreira 31 May 2022	Ricardo Moreira 10 June 2022	13
	Following 4.0 upgrade: a mysterious 0.5GB per day volume storage increase with low/no site use Locked	Thomas Mellin 3 June 2022	Thomas Mellin 10 June 2022	5
	Fresh install of Moodle 4 doesn't work Locked	Upali Kohomban 9 June 2022	Ken Task 9 June 2022	7
	this form is not secure issue Locked	roger kh 5 June 2022	roger kh 8 June 2022	10
	Error Exception - Call to undefined function fulldelete() Locked	Adriano Dabra 7 June 2022	Sergio Rabellino 8 June 2022	8
	Issues after Softaculous Moodle 4.0 Upgrade from 3.11.6 Locked	Shane Farmer 26 Apr 2022	Ken Task 6 June 2022	52
	mbstring missing Locked	Stanislas Sekelj 1 June 2022	Stanislas Sekelj 2 June 2022	2
	$CFG->sslproxy for performance reasons Locked	Luis de Vasconcelos 1 June 2022	Howard Miller 1 June 2022	3
	Help- Moodle 3.5->3.9 upgrade plugin issue Locked	The Haag 31 May 2022	Sergio Rabellino 31 May 2022	5
	Error: database driver problem detected Ubuntu20.04 Locked	Hamza Magdy 29 May 2022	Hamza Magdy 29 May 2022	1
	How do I upgrade from Moodle 3.9 to 4.0 using git? Locked	David M 27 May 2022	Ken Task 28 May 2022	9
	BCC all outgoing emails to admin Locked	Owen Thompson 23 May 2022	Owen Thompson 27 May 2022	4
	Update to Moodle 4.0 from 3.9 Locked	Madelyne de Bruin 25 May 2022	Ken Task 26 May 2022	6
	Database clustering file saving method Locked	Hamza Magdy 25 May 2022	Marcus Green 26 May 2022	8
	System administrator permissions problems since upgrading to 4.0.1 Locked	Stephanie Worden 18 May 2022	Alain Raap 25 May 2022	5
	auto upgrade dataset in moodle. Locked	hamza khalem 25 May 2022	Leon Stringer 25 May 2022	3
	Filenotfound error after update Locked	Giovanni Bertozzi 23 May 2022	Giovanni Bertozzi 24 May 2022	2
	Adding question from question bank error "Unexpected token < in JSON at position 0"? Locked	Davor Budimir 23 May 2022	Leon Stringer 23 May 2022	2