Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

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List of discussions. Showing 100 of 18891 discussions
Discussion	Started by	Last post	Replies
Slash arguments with InMotion hosting	Erik Dupont 24 Apr 2021	Erik Dupont 27 Apr 2021	6
unable to create password for admin - moodle 3.8.3+	joel morin 14 Jun 2020	Visvanath Ratnaweera 27 Apr 2021	18
Upgrading from 3.63 to 3.10 Error 500	Rick O 21 Apr 2021	Usman Asar 25 Apr 2021	10
Unable to input an Admin password during installation	Erik Dupont 24 Apr 2021	Erik Dupont 24 Apr 2021	1
Uninstalling SAML2 / Remap User Authentication Method	Daniel Martin 22 Apr 2021	Daniel Martin 23 Apr 2021	1
Changing IP in config.php every restart on a local test VM.	Daniel Martin 22 Apr 2021	Daniel Martin 23 Apr 2021	4
Server Migration of Large Moodle Site in Stages	Jason Press 21 Apr 2021	Rick Jerz 22 Apr 2021	7
Upgrading from 3.4 to 3.9	Antonio García Fuentes 21 Apr 2021	Ken Task 21 Apr 2021	2
Installation assistance	Matthew Gummerson 17 Apr 2021	Matthew Gummerson 20 Apr 2021	10
Accessing Course content using imscc file	Guvi Singh 20 Apr 2021	Guvi Singh 20 Apr 2021	0
Undefined index: numsections in index.php on line 115	Perry Way 17 Apr 2021	Perry Way 19 Apr 2021	8
Clustered Moodle disk access speed (NFS)	Red Nano 15 Apr 2021	Red Nano 19 Apr 2021	3
Moodle upgrade error - Invalid permissions detected when trying to create a directory.	Paul L 24 Jun 2020	Ken Task 19 Apr 2021	26
moodle 3.10 installation problem	ภาณุพงศ์ ปรึกษา 28 Jan 2021	Matt T 17 Apr 2021	32
[3.8.8+] Cron issues after Migrating web server from Windows to Linux	Jeff Noel 15 Apr 2021	Ken Task 17 Apr 2021	25
Error upgrading from 3.8 to 3.10.3 latest release	Perry Way 13 Apr 2021	Perry Way 17 Apr 2021	29
h5P new version - upgrade issue	Heather P 15 Apr 2021	Leon Stringer 16 Apr 2021	3
Course Content - Where it is stored	Ramon Vilela 15 Apr 2021	Helen Foster 16 Apr 2021	3
Error 404 in js files	Nicolas Magoulis 16 Jul 2020	Atul Adhikari 15 Apr 2021	5
How to restore the plugins and it's settings during Moodle upgrade from version 3.10.1 To 3.10.3	Kamatchi Sundaram 12 Apr 2021	Matt T 13 Apr 2021	5
Failed to unserialise data from file. Either failed to read, or failed to write.	Klaus Steitz 28 Jan 2021	Klaus Steitz 13 Apr 2021	12
Two cron jobs ?	Richard Charron 4 Apr 2021	Ken Task 13 Apr 2021	7
Moodle 3.9.6: Exception - Call to undefined	Rosemary Ramos 8 Apr 2021	Alain Raap 12 Apr 2021	3
Error: database driver problem detected	sen alex 12 Apr 2021	Visvanath Ratnaweera 12 Apr 2021	1
Fatal error: Method lang_string::__set_state() must take exactly 1 argument in ...	Nagaraja Rao P P 31 Mar 2021	Leon Stringer 12 Apr 2021	3
SMTP connect error with Gmail after upgrade to 3.7	Emma Richardson 1 Sep 2019	Amara Walker 12 Apr 2021	26
Cannot get into Site Admin area after installing plugin	May Chang 9 Apr 2021	Matt T 10 Apr 2021	1
Error after upgrading to 3.10.2	Cobus van Loggerenberg 9 Apr 2021	Matt T 9 Apr 2021	8
PHP Fatal error after upgrade	Marc Sauer 9 Apr 2021	Matt T 9 Apr 2021	3
Redirect loop after a fresh install	Thibault CORDIER 8 Apr 2021	Matt T 8 Apr 2021	5
No admin rights for site admin user	Paula Flaherty 7 Apr 2021	Ken Task 8 Apr 2021	1
Unable to create an admin account during installation	Marco Sartor 28 Mar 2021	Ken Task 7 Apr 2021	34
Moodle appearance crashes after adding Let's Encrypt	Javier Tejera 5 Apr 2021	Javier Tejera 6 Apr 2021	10
Config.php setting for Redis Cache	Smruti Ranjan Mandal 6 Apr 2021	Smruti Ranjan Mandal 6 Apr 2021	2
Cron not working (Ubuntu 20.04)	Javier Tejera 5 Apr 2021	Matt T 6 Apr 2021	20
Moodle stuck trying to revert the HotPot module as part of upgrade	Matthew Willis 31 Mar 2021	Cris Asuncion 6 Apr 2021	4
Fatal error: Method lang_string::__set_state() must take exactly 1 argument in ...	David Mortimer 5 Apr 2021	David Mortimer 5 Apr 2021	5
Mixed Moodle versions detected, upgrade cannot continue	IQids Hector 1 Apr 2021	IQids Hector 5 Apr 2021	17
Upgrade 3.6.1+ to 3.10.3+ -> Default exception handler: Table "badge_alignment" already exists ...	Alter Ego 4 Apr 2021	Alter Ego 5 Apr 2021	3
Error 404 when changing Document Root (Ubuntu 20.04)	Javier Tejera 4 Apr 2021	Javier Tejera 5 Apr 2021	2
Can't upload files	Xairo Campos 4 Apr 2021	Xairo Campos 5 Apr 2021	4
Moodle upgrade - PHP version 7.2.0 is required and you are running 7.0.	Raivo P 3 Apr 2021	Raivo P 4 Apr 2021	2
User roleid in a course check by SQL-Statement	Moritz Grey 31 Mar 2021	Matt T 3 Apr 2021	5
Upgrade prerequsites admin/environment/php extension/curl	Raivo P 3 Apr 2021	Raivo P 3 Apr 2021	3
Plugin Check Issues during upgrade 3.5.1 to 3.5.17	Daniel Martin 16 Mar 2021	Ken Task 3 Apr 2021	5
Missing from disk!	Daniel Martin 12 Mar 2021	Daniel Martin 2 Apr 2021	12
Upgrade Moodle Database Now doesn't seem to do anything.	Daniel Martin 1 Apr 2021	Daniel Martin 2 Apr 2021	5
error/generalexceptionmessage	Gregor Suttie 1 Apr 2021	Leon Stringer 2 Apr 2021	1
Migrating Moodle Workplace Certification Data from one Tenant to another	Chris Swinney 1 Apr 2021	Chris Swinney 2 Apr 2021	2
Unable to automate backup	Andre Boulay 30 Mar 2021	Ken Task 1 Apr 2021	12
install fatal error	Cedric Schumann 31 Mar 2021	Cedric Schumann 31 Mar 2021	2
Oauth authentication and auto-create users	Jeff Eubank 29 Mar 2021	Jeff Eubank 30 Mar 2021	2
Installation aborted due to validation failure	Daniel Martin 29 Mar 2021	Daniel Martin 29 Mar 2021	0
Plugin Upgrade after Moode Upgrade	Lucile A. 25 Mar 2021	Nurbek Tentiev 29 Mar 2021	10
Upgrading Old Version	Mark Dods 19 Mar 2021	Visvanath Ratnaweera 29 Mar 2021	5
How do you use the "Search and Replace tool" safely?	David M 7 Aug 2020	Luis de Vasconcelos 29 Mar 2021	12
AWS EC2: Installation must be finished from the original IP address, sorry.	Michael Milette 15 Aug 2020	D56N STUDIO 28 Mar 2021	3
Shared Hosting limits CRON to 15 minutes minimum	Ray Havlin 25 Mar 2021	Ken Task 28 Mar 2021	17
Need Help: a problem as installing the plugin "assignfeedback_pad"	Dylan Quan 27 Mar 2021	Leon Stringer 27 Mar 2021	1
Installing Moodle 3.10 error on apache redirecting	Juan Fortuna 26 Mar 2021	Leon Stringer 27 Mar 2021	2
Unexpected end of JSON input after migrating/upgrading	Kalle Isotalus 12 Feb 2020	Leon Stringer 27 Mar 2021	32
Upgrade Help	Iain Munro 26 Mar 2021	Leon Stringer 26 Mar 2021	2
Issue after upgrading to Moodle 3.9	bronk beret 23 Mar 2021	Usman Asar 26 Mar 2021	2
Upgrading Moodle on Shared Hosting	Jeremy DeStefano 26 Mar 2021	Visvanath Ratnaweera 26 Mar 2021	2
Enabling Redis sessions causes every session to timeout with a lock error	Jess Shannon 23 Mar 2021	Jess Shannon 25 Mar 2021	2
Problems with an old plugin	Kieran Briggs 24 Mar 2021	Visvanath Ratnaweera 25 Mar 2021	2
First Time Upgrade - Server Folder in Use	Elaine Fraser 24 Mar 2021	Elaine Fraser 24 Mar 2021	5
Does the adaptable theme work on Moodle version 3.9.4?	Giovanni Conte 24 Mar 2021	Marcos SarLo 24 Mar 2021	1
Minor/Major upgrade plan/schedule	Madelyne de Bruin 18 Mar 2021	Madelyne de Bruin 23 Mar 2021	8
New user with limited experience; HTTPS conversion resulting in inaccessible page? (Ubuntu)	David Mortimer 22 Mar 2021	Ken Task 23 Mar 2021	12
Error cache/Invalid cache configuration file	Institut Carrefour Indonesia 20 Feb 2021	Carlos Casanova 22 Mar 2021	4
Eclipse - canno't be resolved to a type error	Jose Velazquez-Torres 22 Mar 2021	Jose Velazquez-Torres 22 Mar 2021	0
There is a newer version for some of your plugins available!	Stephen Berry 19 Mar 2021	Stephen Berry 21 Mar 2021	2
Upgrading using Git	Miguel Fabo 19 Mar 2021	Ken Task 20 Mar 2021	9
doc, install via cli (Moodle 3.9.5 (Build: 20210308))	Adi Prasetyo 17 Mar 2021	Adi Prasetyo 20 Mar 2021	4
Azure User Provisioning	Matt Hamilton 12 May 2020	Geoffrey Van Wyk 19 Mar 2021	6
Moodle 3.10 upgrade - add activity issue	Ahmed Al Kahky 18 Mar 2021	Ahmed Al Kahky 19 Mar 2021	10
git pull options	Bente Olsen 15 Mar 2021	Bente Olsen 18 Mar 2021	9
JQuery loading twice and cancelling code	Ancelin Quinton 15 Mar 2021	Justin Hunt 18 Mar 2021	2
Can I use GIT to update my Moodle website version?	James Becker 16 Mar 2021	Gareth J Barnard 18 Mar 2021	7
unoconv server not working	Red Nano 17 Mar 2021	Red Nano 17 Mar 2021	0
Installation stuck at updating user profile	Nicole Butcher 17 Mar 2021	Nicole Butcher 17 Mar 2021	0
Moodle Upgrade Issue ubuntu local machine, from 3.5 to 3.10	dinesh n.poojary 2 Mar 2021	dinesh n.poojary 17 Mar 2021	8
Moodle on Plesk: Scheduler not working	Peter Mugisha 7 Mar 2021	Constantinos Lolas 17 Mar 2021	3
Moodle 3.9.4 (Build: 20210118)install theme klass wrong	jia cui 17 Mar 2021	jia cui 17 Mar 2021	0
curl PHP extension and php extension intl will not load cuasing install failure moodle 3.10.1	Sonny Herrick 6 Mar 2021	Sonny Herrick 17 Mar 2021	2
Moodle plugins "to be installed"	James Hartley 15 Mar 2021	Ken Task 16 Mar 2021	19
Missing standard Log	Davide Longo 15 Mar 2021	Davide Longo 16 Mar 2021	4
Problem installing Klass theme	Paige Graham 16 Mar 2021	Paige Graham 16 Mar 2021	0
Fatal error: require_once(): Failed opening required phpminimumversionlib.php'	studyingroup com 15 Mar 2021	studyingroup com 15 Mar 2021	3
Error Installing Site - Error Message Doesn't Make Sense	Matt St Onge 12 Mar 2021	Leon Stringer 15 Mar 2021	5
Error while running cron using CLI i.e. command line interface	Arbind Sinha 14 Mar 2021	Visvanath Ratnaweera 14 Mar 2021	1
I've accidentally terminated my company backup Moodle site and can't seem to restore backup AWS ...	Jonathan Pui 12 Mar 2021	Visvanath Ratnaweera 13 Mar 2021	5
install.php not working	Warren Hansen 10 Mar 2021	James Steerpike 12 Mar 2021	5
[amazon aws] "Too many redirect" on a fresh install	studyingroup com 12 Mar 2021	studyingroup com 12 Mar 2021	1
Request for Tips: Upgrade v3.9.1 to v3.10	Brigitte Denton 11 Mar 2021	Emma Richardson 12 Mar 2021	8
Caching completely in Redis possible?	Andreas Resch 12 Mar 2021	Andreas Resch 12 Mar 2021	0
Fatal error:$CFG->dataroot is not configured properly, directory does not exist or is not ...	Gregor Suttie 4 Mar 2021	James Steerpike 12 Mar 2021	2
Images embedded in text field don't display after ugprade 3.7+ to 3.10 ( invalidargorconf)	Lennart Thamm 11 Mar 2021	Lennart Thamm 11 Mar 2021	4
Cours backup shows zero size after downloading from the moodle	Abu Ali 10 Mar 2021	Abu Ali 10 Mar 2021	0

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