Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

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List of discussions. Showing 100 of 18036 discussions
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How to Enable the Multi Tenant Moodl;e 3.2.1 version
Picture of Bhagya Malith Wasalatantri
Bhagya Malith Wasalatantri
3 May 2020
Picture of Howard Miller
Howard Miller
4 May 2020
3
Fail installing moodle on Debian 10 (zip dependency)
Picture of Juan Daniel Burró Aláez
Juan Daniel Burró Aláez
3 May 2020
Picture of Matteo Scaramuccia
Matteo Scaramuccia
3 May 2020
2
Student At Risk Email Has a Link to Report at 127.0.0.1:80
Picture of Edward Santee
Edward Santee
9 Jan 2020
Picture of Marko Kozomora
Marko Kozomora
3 May 2020
1
Help!! Login Failure- New account user
Picture of Allison Heffern
Allison Heffern
3 May 2020
Picture of Jon Bolton
Jon Bolton
3 May 2020
2
mysql_full_unicode_support#File_format
Picture of Riunge Maina
Riunge Maina
13 Apr 2020
Picture of Usman Asar
Usman Asar
3 May 2020
4
Apache and PHP running, Moodle not
Picture of Adrian Paulino
Adrian Paulino
1 May 2020
Picture of James Steerpike
James Steerpike
2 May 2020
9
HTTP ERROR 500
Picture of Blue Axis
Blue Axis
1 May 2020
Picture of Blue Axis
Blue Axis
2 May 2020
14
moodle 3.8 installation on nginx
Picture of Malik Koné
Malik Koné
2 May 2020
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
2 May 2020
1
Can't upgrade because new version of PHP not recognized
Picture of Robert Brock
Robert Brock
1 May 2020
Picture of Ken Task
Ken Task
2 May 2020
5
Fatal Error on dataroot
Picture of Dennis Holmgreen
Dennis Holmgreen
29 Apr 2020
Picture of Howard Miller
Howard Miller
1 May 2020
36
"Loading failed for script" js errors during moodle 3.5.6 install (and after on cli installed site)
Picture of Abraham Ott
Abraham Ott
30 Apr 2020
Picture of Abraham Ott
Abraham Ott
1 May 2020
2
Books not showing images
Picture of Xavi Vegas
Xavi Vegas
1 May 2020
Picture of Xavi Vegas
Xavi Vegas
1 May 2020
0
Migrated Moodle Site erroring on "Add New User"
Picture of Muhammad Shehab
Muhammad Shehab
27 Apr 2020
Picture of Ken Task
Ken Task
1 May 2020
2
"Site is being upgraded. Please try again later."
Picture of CBRC Innovations Department
CBRC Innovations Department
29 Apr 2020
Picture of Rick Jerz
Rick Jerz
30 Apr 2020
17
Grader stuck on "loading..." in Boost and Classic themes
Picture of Alex Petkov
Alex Petkov
29 Apr 2020
Picture of Alex Petkov
Alex Petkov
30 Apr 2020
1
upgrading from 3.1.3 environment check fails
Picture of Mark Schultz
Mark Schultz
25 Apr 2020
Picture of Ken Task
Ken Task
30 Apr 2020
11
Users created in WordPress are not linking to Moodle
Picture of Tiffany May-Phillips
Tiffany May-Phillips
29 Apr 2020
Picture of Tiffany May-Phillips
Tiffany May-Phillips
29 Apr 2020
2
Moodle installation in cpanel
Picture of Irith Herman
Irith Herman
22 Apr 2020
Picture of Rick Jerz
Rick Jerz
28 Apr 2020
15
Can't install Moodle version 3.8.2 with MariaDB 10.3 and MySQL 8.0
Picture of Pranav Soni
Pranav Soni
24 Apr 2020
Picture of Pranav Soni
Pranav Soni
28 Apr 2020
7
All capabilities are reset after upgrade to 3.8.2
Picture of Stefanie Grünberger
Stefanie Grünberger
28 Apr 2020
Picture of Howard Miller
Howard Miller
28 Apr 2020
3
Unable to login after moodle installation with Softaculous App
Picture of Telebee Kamara
Telebee Kamara
27 Apr 2020
Picture of Emma Richardson
Emma Richardson
28 Apr 2020
1
Error when doing online quiz, concurrent user 100 student
Picture of Mogana Rawan
Mogana Rawan
25 Apr 2020
Picture of Howard Miller
Howard Miller
27 Apr 2020
20
New Moodle install - images and javascript not working
Picture of Ian Hill
Ian Hill
30 Mar 2020
Picture of Liam Spelton
Liam Spelton
27 Apr 2020
2
Converting Database encoding with minus("-") in Database does not work
Picture of Sven Nissel
Sven Nissel
25 Apr 2020
Picture of Sven Nissel
Sven Nissel
27 Apr 2020
2
Too many redirections
Picture of Camilo Esteban Garzón Casallas
Camilo Esteban Garzón Casallas
26 Apr 2020
Picture of Camilo Esteban Garzón Casallas
Camilo Esteban Garzón Casallas
27 Apr 2020
7
How to change Button Layout and Icon in TinyMCE Editor
Picture of Fadli Rifa'i
Fadli Rifa'i
13 Apr 2020
Picture of John Provasnik
John Provasnik
26 Apr 2020
1
Help pop-ups are not loading
Picture of Iroshini Ratnapala
Iroshini Ratnapala
24 Apr 2020
Picture of Emma Richardson
Emma Richardson
25 Apr 2020
3
MAMP, Apache couldn't be started. Please check your MAMP installation and configuration
Picture of Jose Carlos Tang
Jose Carlos Tang
25 Apr 2020
Picture of Jose Carlos Tang
Jose Carlos Tang
25 Apr 2020
0
Automatic email (new user account email) string not updating
Picture of Javier Tejera
Javier Tejera
24 Apr 2020
Picture of Javier Tejera
Javier Tejera
24 Apr 2020
0
HTTP ERROR 500 After Upgrade
Picture of Diego Mingione
Diego Mingione
24 Apr 2020
Picture of Howard Miller
Howard Miller
24 Apr 2020
4
The page isn’t redirecting properly
Picture of Vivek Mandlik
Vivek Mandlik
23 Apr 2020
Picture of Vivek Mandlik
Vivek Mandlik
24 Apr 2020
15
SAML2 sso Configuration
Picture of Nagaraj M
Nagaraj M
24 Apr 2020
Picture of Nagaraj M
Nagaraj M
24 Apr 2020
0
500 error in Theme Selector after upgrade to 3.8.2
Picture of Laura Scullion Hall
Laura Scullion Hall
24 Apr 2020
Picture of Howard Miller
Howard Miller
24 Apr 2020
1
Problem during installation
Picture of Bruno Mercille
Bruno Mercille
9 Apr 2020
Picture of Bruno Mercille
Bruno Mercille
24 Apr 2020
19
Installation must be finished from the original IP address, sorry.
Picture of Thomas Lucas
Thomas Lucas
23 Apr 2020
Picture of Thomas Lucas
Thomas Lucas
23 Apr 2020
0
cannot find record in database table course
Picture of Jason Hollowell
Jason Hollowell
22 Apr 2020
Picture of Jason Hollowell
Jason Hollowell
23 Apr 2020
14
Maintenace Mode with CLI
Picture of Gabriel Fernández
Gabriel Fernández
23 Apr 2020
Picture of Gabriel Fernández
Gabriel Fernández
23 Apr 2020
4
Migration: all ok but files download as zero length
Picture of Colin Mackinlay
Colin Mackinlay
21 Apr 2020
Picture of Colin Mackinlay
Colin Mackinlay
22 Apr 2020
4
Https but still insecure?
Picture of Francisco Silva
Francisco Silva
22 Apr 2020
Picture of Francisco Silva
Francisco Silva
22 Apr 2020
13
Picture profile from URL moodle 3.8
Picture of ERICK PALMEROS
ERICK PALMEROS
22 Apr 2020
Picture of ERICK PALMEROS
ERICK PALMEROS
22 Apr 2020
1
Internal Server Error
Picture of Sean Rattigan
Sean Rattigan
20 Apr 2020
Picture of Jon Bolton
Jon Bolton
22 Apr 2020
13
Installing moodle on a home PC then transfer to server
Picture of Diskreet Baric
Diskreet Baric
2 Feb 2020
Picture of Ken Task
Ken Task
21 Apr 2020
20
Combo box not working in Moodle 3.8
Picture of Flor Anthony Dela Peña
Flor Anthony Dela Peña
19 Mar 2020
Picture of Bruno Lacombe
Bruno Lacombe
21 Apr 2020
4
Failure: Plugin dependencies check (Moodle 3.8.2+ Build: 20200417)
Picture of Toph Law
Toph Law
20 Apr 2020
Picture of Toph Law
Toph Law
21 Apr 2020
6
Installing Moodle 3.8.2 on Azure WebApps
Picture of Muhammad Sohaib
Muhammad Sohaib
16 Apr 2020
Picture of Howard Miller
Howard Miller
17 Apr 2020
9
Moodle Installation
Picture of Sanjeewa Thrimawithana
Sanjeewa Thrimawithana
17 Apr 2020
Picture of Emma Richardson
Emma Richardson
17 Apr 2020
1
How to upgrade Moodle version 2.9.3 to latest version
Picture of Clara Michael
Clara Michael
15 Apr 2020
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
16 Apr 2020
8
Unknown column 'm.course' in 'where clause'
Picture of James Hamilton
James Hamilton
8 Dec 2019
Picture of Sarang Nair
Sarang Nair
16 Apr 2020
5
switch to HTTPS and problem with CSS and JS
Picture of David Seguin
David Seguin
11 Apr 2020
Picture of Safeen Shun
Safeen Shun
16 Apr 2020
4
Weeks Course format required when changing theme
Picture of Renan COLLIN
Renan COLLIN
15 Apr 2020
Picture of Renan COLLIN
Renan COLLIN
15 Apr 2020
7
Moodle 3.8 Installation Error for PHP has not been properly configured with the MySQLi extension
Picture of Ketan Deore
Ketan Deore
15 Apr 2020
Picture of Howard Miller
Howard Miller
15 Apr 2020
5
running cron on Mac with Moodle 3.8
Picture of Jason Ginsburg
Jason Ginsburg
15 Apr 2020
Picture of Howard Miller
Howard Miller
15 Apr 2020
1
while adding a question from question bank this error occurred: Unexpected token < in JSON at ...
Picture of mohamed salman
mohamed salman
14 Apr 2020
Picture of Marcus Green
Marcus Green
15 Apr 2020
1
Unable to generate kid and privatekey
Picture of Sagar Anvekar
Sagar Anvekar
4 Oct 2019
Picture of Alfredo Alvarez
Alfredo Alvarez
14 Apr 2020
11
Plugins requiring attention
Picture of Nawaraj Ghimire
Nawaraj Ghimire
12 Apr 2020
Picture of Acqua Alta
Acqua Alta
14 Apr 2020
3
Problem when installing plugin
Picture of Odiljon Atabaev
Odiljon Atabaev
13 Apr 2020
Picture of Odiljon Atabaev
Odiljon Atabaev
14 Apr 2020
4
Increase disk space
Picture of Théa LM
Théa LM
13 Apr 2020
Picture of Ken Task
Ken Task
13 Apr 2020
3
Restore course from moodle 2.3.1 to moodle 3.5
Picture of Irith Herman
Irith Herman
12 Apr 2020
Picture of Emma Richardson
Emma Richardson
13 Apr 2020
7
Exception - Unexpected closing tag when updating 3.8.1 to 3.8.2+
Picture of Renan COLLIN
Renan COLLIN
12 Apr 2020
Picture of Renan COLLIN
Renan COLLIN
13 Apr 2020
13
Cannot edit
Picture of Chara Sotiropoulou
Chara Sotiropoulou
10 Apr 2020
Picture of Chara Sotiropoulou
Chara Sotiropoulou
13 Apr 2020
12
Uprading to 3.8
Picture of Dianne Volek
Dianne Volek
13 Apr 2020
Picture of Howard Miller
Howard Miller
13 Apr 2020
2
problems updating to moodle 3.8
Picture of Ucan_ Leon
Ucan_ Leon
10 Apr 2020
Picture of Ken Task
Ken Task
13 Apr 2020
5
can't grunt anymore (windows)
Picture of dan g
dan g
11 Apr 2020
Picture of dan g
dan g
12 Apr 2020
3
How to change domain?
Picture of Orgil Ganzorig
Orgil Ganzorig
9 Apr 2020
Picture of Orgil Ganzorig
Orgil Ganzorig
10 Apr 2020
3
Set Up Email Notification
Picture of Zainil Abidin
Zainil Abidin
9 Apr 2020
Picture of Zainil Abidin
Zainil Abidin
9 Apr 2020
0
Exception - Class 'core_customfield\api' not found
Picture of Kurban Rakhmanov
Kurban Rakhmanov
9 Apr 2020
Picture of Howard Miller
Howard Miller
9 Apr 2020
1
error/debug/missingconfigversion
Picture of Calvin Ong
Calvin Ong
9 Apr 2020
Picture of Ken Task
Ken Task
9 Apr 2020
1
Integrating Moodle with G-Suite website/site pages
Picture of John Lawrence
John Lawrence
27 Mar 2020
Picture of Howard Miller
Howard Miller
8 Apr 2020
10
Moodle Setup does not start - Error 500
Picture of C M
C M
6 Apr 2020
Picture of Luis de Vasconcelos
Luis de Vasconcelos
7 Apr 2020
4
My moodle site will not open
Picture of Adria Theriot
Adria Theriot
7 Apr 2020
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
7 Apr 2020
1
mysql_full_unicode_support
Picture of Mike Mwewa
Mike Mwewa
6 Apr 2020
Picture of Rick Jerz
Rick Jerz
7 Apr 2020
8
I can´t install moodle
Picture of LEONEL ARIZA BALLEN
LEONEL ARIZA BALLEN
7 Apr 2020
Picture of LEONEL ARIZA BALLEN
LEONEL ARIZA BALLEN
7 Apr 2020
0
Installing Moodle in local host using WAMP - not runing
Picture of Omar Al-Qaragolliy
Omar Al-Qaragolliy
5 Apr 2020
Picture of Omar Al-Qaragolliy
Omar Al-Qaragolliy
6 Apr 2020
3
Upgrade to 3.8 issue
Picture of Chris Maughan
Chris Maughan
30 Mar 2020
Picture of Leon Stringer
Leon Stringer
6 Apr 2020
3
Theme is not loaded after migrating to VPS => Webuzo
Picture of muryadi ryadi
muryadi ryadi
21 Mar 2020
Picture of muryadi ryadi
muryadi ryadi
6 Apr 2020
2
Help!!! http://localhost/moodle/?redirect=0
Picture of stegall marketing
stegall marketing
6 Apr 2020
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
6 Apr 2020
2
Installation - General "Click to enter text" not working
Picture of Sophie Kamuf
Sophie Kamuf
11 Oct 2017
Picture of Alejandro Mansor
Alejandro Mansor
6 Apr 2020
7
jquery-3.4.1.min.js:2 jQuery.Deferred exception: Unexpected end of JSON input SyntaxError: ...
Picture of Ucan_ Leon
Ucan_ Leon
6 Apr 2020
Picture of Ucan_ Leon
Ucan_ Leon
6 Apr 2020
0
403 Error when update profile
Picture of Andrew Weaver
Andrew Weaver
30 Mar 2020
Picture of Leon Stringer
Leon Stringer
5 Apr 2020
1
Moodle web service
Picture of noel Mdala
noel Mdala
20 Mar 2020
Picture of Howard Miller
Howard Miller
4 Apr 2020
2
Can't register my site
Picture of Geison Araujo
Geison Araujo
4 Apr 2020
Picture of Jon Bolton
Jon Bolton
4 Apr 2020
1
admin page is not working
Picture of Ali Sukru Cetinkaya
Ali Sukru Cetinkaya
4 Apr 2020
Picture of Ali Sukru Cetinkaya
Ali Sukru Cetinkaya
4 Apr 2020
2
Migrated my website to a new host but still showing my old host
Picture of Ale Moyano
Ale Moyano
4 Apr 2020
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
4 Apr 2020
2
After upgrade, some courses and users get "waiting for lock"
Picture of Carly Born
Carly Born
4 Apr 2020
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
4 Apr 2020
1
Image : pluginfile.php problem after upgrading
Picture of Julien Buabent
Julien Buabent
3 Apr 2020
Picture of Ken Task
Ken Task
3 Apr 2020
10
Manage Multiple organizations at one moodle installation
Picture of haris mari
haris mari
3 Apr 2020
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
3 Apr 2020
2
After upgrade cannot add activity or resourse
Picture of Dream Glish
Dream Glish
1 Apr 2020
Picture of Dream Glish
Dream Glish
3 Apr 2020
7
Activity chooser view changed after upgrade
Picture of Amadeusis Vision
Amadeusis Vision
1 Apr 2020
Picture of Amadeusis Vision
Amadeusis Vision
3 Apr 2020
5
Big Blue Button - External Video Recording Problem
Picture of Miki R
Miki R
2 Apr 2020
Picture of Howard Miller
Howard Miller
2 Apr 2020
1
This site can’t be reached
Picture of Politecnico Industrial Nueva Colombia
Politecnico Industrial Nueva Colombia
1 Apr 2020
Picture of Howard Miller
Howard Miller
2 Apr 2020
2
Cron job on shared hosting
Picture of haris mari
haris mari
2 Apr 2020
Picture of Rick Jerz
Rick Jerz
2 Apr 2020
2
Installation error
Picture of Abdulrahim Abdulgader
Abdulrahim Abdulgader
2 Apr 2020
Picture of Abdulrahim Abdulgader
Abdulrahim Abdulgader
2 Apr 2020
0
Stack plugin on shared server
Picture of Arvind Murali
Arvind Murali
31 Mar 2020
Picture of Arvind Murali
Arvind Murali
1 Apr 2020
9
Error While opening moodle homepage with admin user
Picture of Ganesh Kubade
Ganesh Kubade
1 Apr 2020
Picture of Ganesh Kubade
Ganesh Kubade
1 Apr 2020
2
"Undefined index" notices in my PHP log file
Picture of Pedro Martins De Torre
Pedro Martins De Torre
1 Apr 2020
Picture of Matteo Scaramuccia
Matteo Scaramuccia
1 Apr 2020
3
Ihtegration of BBB with Moodle free
Picture of Tony Mason
Tony Mason
31 Mar 2020
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
1 Apr 2020
5
Error 500 on front page
Picture of Arnoldas Gavėnas
Arnoldas Gavėnas
24 Mar 2020
Picture of Arnoldas Gavėnas
Arnoldas Gavėnas
31 Mar 2020
11
Load config.php after installing moodle
Picture of Devdan Reddy
Devdan Reddy
27 Mar 2020
Picture of Adam Jenkins
Adam Jenkins
30 Mar 2020
5
After install: broken plugin enrol_imsenterprise
Picture of Gabriel Johannes Frank
Gabriel Johannes Frank
17 Mar 2020
Picture of Gabriel Johannes Frank
Gabriel Johannes Frank
30 Mar 2020
4
Just Starting...Help
Picture of Lawrence Barbary
Lawrence Barbary
28 Mar 2020
Picture of AL Rachels
AL Rachels
29 Mar 2020
9