Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.8.2) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

List of discussions. Showing 100 of 18893 discussions
Status Discussion Started by Last post Replies Actions
Students can see "Add an activity or resource" after upgrading 3.11+
Picture of Jose Luis Martin Jimenez
Jose Luis Martin Jimenez
Picture of Vadim Tabunshchik
Vadim Tabunshchik
 1
moodle installation - Configuring DB
Picture of Geethan Samarawickrama
Geethan Samarawickrama
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 6
TypeError problem when navigating some sections of the site
Picture of Gerlando Lo Savio
Gerlando Lo Savio
Picture of Jon Witts
Jon Witts
 3
Moodle Zend Opcache enabling
Picture of Gagan Kapoor
Gagan Kapoor
Picture of Leon Stringer
Leon Stringer
 1
Error message - "requce_once(): Failed opening required" during Moodle upgrade about the file ...
Picture of Kelvin Ma
Kelvin Ma
Picture of Ken Task
Ken Task
 11
RFC: Running moodle cron via docker.
Picture of Dimitrios Desyllas
Dimitrios Desyllas
Picture of Dimitrios Desyllas
Dimitrios Desyllas
 3
Styles not working after Window 2016 Installation
Picture of Claudionir Queiroz
Claudionir Queiroz
Picture of Claudionir Queiroz
Claudionir Queiroz
 5
Migration Ubuntu 16.04 to 20.04
Picture of Michael Weinreich Jensen
Michael Weinreich Jensen
Picture of Michael Weinreich Jensen
Michael Weinreich Jensen
 4
Cannot uninstall Plugins
Picture of Ludwig Streso
Ludwig Streso
Picture of Ken Task
Ken Task
 1
3.11 upgrade and activity completion not working
Picture of Steph Dickinson
Steph Dickinson
Picture of Howard Miller
Howard Miller
 1
Using Moodle in Wordpress
Picture of Matthew Giannelis
Matthew Giannelis
Picture of Howard Miller
Howard Miller
 1
Delaying window before it disappears
Picture of Andre Boulay
Andre Boulay
Picture of Andre Boulay
Andre Boulay
 0
Different setting for e-mail test and e-mail confirmation?
Picture of Iwan Awaludin
Iwan Awaludin
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 1
Could not upgrade or installing plugins from Moodle plugin directory
Picture of Tony Stark
Tony Stark
Picture of Ken Task
Ken Task
 11
Having trouble integrating Moodle to Teams
Picture of Andre Boulay
Andre Boulay
Picture of Andre Boulay
Andre Boulay
 1
SMTP configuration fail
Picture of Roman K.
Roman K.
Picture of Julio Cesar Salamanca
Julio Cesar Salamanca
 6
Background processing for assignment module fails to run
Picture of Andy Nicolle
Andy Nicolle
Picture of Andy Nicolle
Andy Nicolle
 2
Updating Moove theme plugin option not available
Picture of Madelyne de Bruin
Madelyne de Bruin
Picture of Howard Miller
Howard Miller
 3
3.8.2+ -> 3.9.7 admin/cli/upgrade.php says no Upgrade necessary
Picture of Martin Eckleben
Martin Eckleben
Picture of Leon Stringer
Leon Stringer
 3
Moodle Messages problem after upgrading to 3.9
Picture of Florian Bachofner-Mayr
Florian Bachofner-Mayr
Picture of Paul Hale
Paul Hale
 6
Installation Error on php max_input_vars
Picture of noorul arshad
noorul arshad
Picture of Ken Task
Ken Task
 18
Error driver database problem detected
Picture of Megan Longwill
Megan Longwill
Picture of Howard Miller
Howard Miller
 2
Moodle 3.10+ files missing.
Picture of Walter DeMoss
Walter DeMoss
Picture of Mahmut TEKER
Mahmut TEKER
 8
Dowload stuck at APACHE and MYSQL are running screen
Picture of Megan Longwill
Megan Longwill
Picture of Leon Stringer
Leon Stringer
 1
oauth2 debug information
Picture of Phil Magnuson
Phil Magnuson
Picture of Leon Stringer
Leon Stringer
 1
PHP Upgrade from 7.3 to 7.4 - Front Page not Loading
Picture of Jay Enra
Jay Enra
Picture of Jay Enra
Jay Enra
 4
How to correct Timestamp in scheduled Task
Picture of madhuri nimbalkar
madhuri nimbalkar
Picture of Howard Miller
Howard Miller
 1
Emit record to LRS
Picture of madhuri nimbalkar
madhuri nimbalkar
Picture of Howard Miller
Howard Miller
 1
Script for upgrading Moodle via command line.
Picture of Daniel Martin
Daniel Martin
Picture of Daniel Martin
Daniel Martin
 7
Ubuntu 16.04 to 18.04 upgrade
Picture of Daniel Martin
Daniel Martin
Picture of Daniel Martin
Daniel Martin
 10
Upgrade from 3.7 to 3.11 with custom admin config
Picture of Andrei Romila
Andrei Romila
Picture of Ken Task
Ken Task
 1
error access app moodle
Picture of Carlos Cadabeira
Carlos Cadabeira
Picture of Sophia Amelia
Sophia Amelia
 8
Error message after upgrading zoom plugin - "Sorry, but you do not currently have permissions to ...
Picture of Kelvin Ma
Kelvin Ma
Picture of Kelvin Ma
Kelvin Ma
 1
The following errors were found : Required PHP extension not found : sodium
Picture of GrowthWays Africa
GrowthWays Africa
Picture of Rick Jerz
Rick Jerz
 25
CSS/JS/Images stopped loading suddenly (probably because slash arguments)
Picture of Enrique Ferrater
Enrique Ferrater
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 2
attempt to create mdl_tool_brickfield* tables twice
Picture of Josiah Carberry
Josiah Carberry
Picture of Josiah Carberry
Josiah Carberry
 5
How to recover from "Site is being upgraded, please retry later."
Picture of Josiah Carberry
Josiah Carberry
Picture of Josiah Carberry
Josiah Carberry
 4
unable install the moodle
Picture of karuppasamy Chelladurai
karuppasamy Chelladurai
Picture of Leon Stringer
Leon Stringer
 9
defaulthomepage variable not respected
Picture of Nic Appleby
Nic Appleby
Picture of Nic Appleby
Nic Appleby
 2
install stuck on admin setup missing css or something
Picture of xuan c
xuan c
Picture of xuan c
xuan c
 4
Upgrade exceeding allowed memory size
Picture of Anton Raath
Anton Raath
Picture of Ken Task
Ken Task
 5
unable to upgrade 3.9.7+ to 3.10.4
Picture of James Puppy
James Puppy
Picture of James Puppy
James Puppy
 3
Enable ClamAV antivirus on Moodle 3.11 on Ubuntu 20.04
Picture of Gerlando Lo Savio
Gerlando Lo Savio
Picture of Gerlando Lo Savio
Gerlando Lo Savio
 0
OS Upgrade broke moodle
Picture of Michael Knichel
Michael Knichel
Picture of Michael Knichel
Michael Knichel
 2
Server / DB problems after migration to root server
Picture of Mark Hubertus
Mark Hubertus
Picture of Mark Hubertus
Mark Hubertus
 15
appearance settings and redirecting
Picture of Mehmet Mevlüt ODACI
Mehmet Mevlüt ODACI
Picture of Mehmet Mevlüt ODACI
Mehmet Mevlüt ODACI
 0
Moodle - Docker - New ideas
Picture of Sammuel Cavalcante Cavalcante
Sammuel Cavalcante Cavalcante
Picture of Howard Miller
Howard Miller
 1
Error inserting Adobe Captivate scorm file
Picture of Soraya Simões de Meszaros
Soraya Simões de Meszaros
Picture of Soraya Simões de Meszaros
Soraya Simões de Meszaros
 0
Upgrading from 3.10.2 to 3.11+(Build: 20210520) using Azure SQL
Picture of Thomas College
Thomas College
Picture of Thomas College
Thomas College
 2
Can't acces localhost/moodle/index.php
Picture of Alex Vasi
Alex Vasi
Picture of Nic Appleby
Nic Appleby
 1
"Config table does not contain version" error
Picture of Alan Steel
Alan Steel
Picture of Alan Steel
Alan Steel
 3
Upgrade 3.9.3+ to 3.10.*
Picture of Michael Knichel
Michael Knichel
Picture of Michael Knichel
Michael Knichel
 12
Moodle Hosting Issue
Picture of noorul arshad
noorul arshad
Picture of Matt T
Matt T
 4
PHP File Upload limits not showing in RHEL/Centos 8
Picture of Andrew Morris
Andrew Morris
Picture of Andrew Morris
Andrew Morris
 0
No moodledata/sessions/sess_* files after migration
Picture of Pablo Hernández
Pablo Hernández
Picture of Pablo Hernández
Pablo Hernández
 11
Moodle 3.11 Change in the display of activity blocks
Picture of Dan O'Reilly
Dan O'Reilly
Picture of Dan O'Reilly
Dan O'Reilly
 6
Error 404
Picture of Shaune Beyleveldt
Shaune Beyleveldt
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 3
Bigbluebuttonbn broke after updating to 3.11
Picture of Igor Neumann
Igor Neumann
Picture of Igor Neumann
Igor Neumann
 2
Moodle on subdomain but wish to use login mechanism of main site.
Picture of admiralarjun arjun
admiralarjun arjun
Picture of Howard Miller
Howard Miller
 1
new install 3.11 need php upgrade to 7.3 , can it affect current moodle3.7 ?
Picture of Mohammad Nabil
Mohammad Nabil
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 5
course overview
Picture of Stefano Pastacaldi
Stefano Pastacaldi
Picture of Leon Stringer
Leon Stringer
 1
moodle 3.11 security check after upgrading
Picture of nicola gargamelli
nicola gargamelli
Picture of nicola gargamelli
nicola gargamelli
 2
Moodle 3.11 chat not loading messages
Picture of Pablo Ferrer
Pablo Ferrer
Picture of Pablo Ferrer
Pablo Ferrer
 2
Moodle Error - Site is being upgraded, please retry later. - Moodle 3.10
Picture of Dave Emsley
Dave Emsley
Picture of Matt T
Matt T
 3
tool_downloaddata_moodle31_2016080700
Picture of Gladys Wangari
Gladys Wangari
Picture of Gladys Wangari
Gladys Wangari
 0
Update to 3.11: Dashboard not working
Picture of Matthias Giger
Matthias Giger
Picture of Matthias Giger
Matthias Giger
 0
Getting plugin update page when login to the admin panel
Picture of Deleted user
Deleted user
Picture of Deleted user
Deleted user
 0
Course internal ID - Can it start from a specific number?
Picture of Acqua Alta
Acqua Alta
Picture of Matt T
Matt T
 7
Profile dropdown not working after 3.10.4 upgrade
Picture of Christe McMenomy
Christe McMenomy
Picture of Christe McMenomy
Christe McMenomy
 7
upgrading from 3.9 to 3.10 via git
Picture of Alexander Urban
Alexander Urban
Picture of Visvanath Ratnaweera
Visvanath Ratnaweera
 3
Moodle 3.11 - Installation error message
Picture of Ricardo Caiado
Ricardo Caiado
Picture of Ricardo Caiado
Ricardo Caiado
 0
3.5.4 upgrade to 3.5.11+
Picture of rob davis
rob davis
Picture of Ray Havlin
Ray Havlin
 6
Installation Package for Windows - stuck at database settings
Picture of Blair F.
Blair F.
Picture of Leon Stringer
Leon Stringer
 6
error message while installing.
Picture of shyamjith CP
shyamjith CP
Picture of Blair F.
Blair F.
 2
The server requested authentication method unknown to the client [caching_sha2_password]
Picture of Hui Jillain
Hui Jillain
Picture of Blair F.
Blair F.
 1
2 moodle instances on the same VPS
Picture of James Puppy
James Puppy
Picture of Rick Jerz
Rick Jerz
 8
file_uploads is not turned On; and block_manager has not yet loaded the blocks
Picture of Neven Josipovic
Neven Josipovic
Picture of Leon Stringer
Leon Stringer
 1
Problem with plugin mod_coursecertificate.
Picture of Meditek Service
Meditek Service
Picture of Giovanni Vosloo
Giovanni Vosloo
 4
Remote moodledata server
Picture of Jamal Kay Rogers
Jamal Kay Rogers
Picture of Luis de Vasconcelos
Luis de Vasconcelos
 5
Spell checking in Atto editor
Picture of Howard Miller
Howard Miller
Picture of Leon Stringer
Leon Stringer
 1
What happened to Moodle 3.9.6 release download?
Picture of Perry Way
Perry Way
Picture of Mary Cooch
Mary Cooch
 1
upgrading moodle using Git
Picture of Jaifar Al Shizawi
Jaifar Al Shizawi
Picture of Ken Task
Ken Task
 1
Upgrading using Git - Moodle 3.10.2
Picture of Dave Emsley
Dave Emsley
Picture of Jaifar Al Shizawi
Jaifar Al Shizawi
 8
RESOLVED: Hold off upgrading to Moodle 3.9.5 and 3.10.2
Picture of Sander Bangma
Sander Bangma
Picture of Sander Bangma
Sander Bangma
 29
Dashboard "Recent Courses" and some sidebar links don't work after upgrade
Picture of David White
David White
Picture of David White
David White
 5
Installing and Upgrading Moodle on VPS using cPanel Videos
Picture of Rick Jerz
Rick Jerz
Picture of Sreekanth Chakravarthy
Sreekanth Chakravarthy
 41
Path to upgrade from Moodle 3.2.9 to 3.10.3+?
Picture of Miguel Fabo
Miguel Fabo
Picture of Miguel Fabo
Miguel Fabo
 4
SCORM content, slash arguments/PATH_INFO and 1and1 IONOS hosting
Picture of Joshua Lewis-Handley
Joshua Lewis-Handley
Picture of Lee Marshall
Lee Marshall
 7
Change margins in the trema theme
Picture of Giovanni Conte
Giovanni Conte
Picture of Giovanni Conte
Giovanni Conte
 0
MOODLE sites
Picture of Carlos Cadabeira
Carlos Cadabeira
Picture of Carlos Cadabeira
Carlos Cadabeira
 2
Plugins' conflicts check during upgrade.
Picture of Roberto Catanuto
Roberto Catanuto
Picture of Giovanni Vosloo
Giovanni Vosloo
 1
What is "sodium," which is a required component for Moodle 3.11?
Picture of Rick Jerz
Rick Jerz
Picture of Rick Jerz
Rick Jerz
 10
Fatal Error - can't install in localhost?
Picture of Graeme Watson
Graeme Watson
Picture of Leon Stringer
Leon Stringer
 7
Tables in MOODLE
Picture of Carlos Cadabeira
Carlos Cadabeira
Picture of Carlos Cadabeira
Carlos Cadabeira
 10
Integration with SIS
Picture of Larry Carlisle
Larry Carlisle
Picture of Larry Carlisle
Larry Carlisle
 13
Message error while installing moodle
Picture of tiago feio
tiago feio
Picture of tiago feio
tiago feio
 2
Exception error after update
Picture of Daniel Rodriguez
Daniel Rodriguez
Picture of Matt T
Matt T
 1
Exception - syntax error, unexpected '<', expecting end of file
Picture of Moodle Developer
Moodle Developer
Picture of rajae habbal
rajae habbal
 2
Missing Database Table
Picture of Lynn MacDonald
Lynn MacDonald
Picture of Ken Task
Ken Task
 6
Impossible to add new activity with Loadbalancer
Picture of Son TRAN
Son TRAN
Picture of Ken Task
Ken Task
 1