General help

Anything about your Moodle site that doesn't fit into another forum.

Documentation: List of FAQ
Forum moderators: Mary Cooch and Howard Miller

Before starting a new discussion topic, please check the List of FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

You can find your Moodle version in Administration > Site administration > Notifications.

If you're not sure where to post, use this forum!


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DiscussionStarted byRepliesLast post
Moodle emails not sending after upgrade to 2.9 Picture of Nathan BruleyNathan Bruley 1 Nathan Bruley
Thu, 1 Jun 2017, 3:46 AM
Moodle 2.7.1 Not connecting to Gmail SMTP to send emails Miguel RubioMiguel Rubio 5 Usman Asar
Thu, 1 Jun 2017, 1:05 AM
Problem in the rss block Picture of mimi nommimi nom 3 Stefan Moodlator
Thu, 1 Jun 2017, 12:12 AM
Course Backup to S3 Repository? Picture of Lisa DulinLisa Dulin 2 Lisa Dulin
Wed, 31 May 2017, 11:54 PM
Time spent on activity Picture of Johan PoulsenJohan Poulsen 2 Rick Jerz
Wed, 31 May 2017, 10:53 PM
Merge a course attendend on two different moodle server/installation by different users Picture of Antonio CarrieriAntonio Carrieri 0 Antonio Carrieri
Wed, 31 May 2017, 9:03 PM
Facing full screen issue after upload of a SCORM on my Portal - Screenshot Attached Picture of Central MISCentral MIS 0 Central MIS
Wed, 31 May 2017, 8:18 PM
Help, Available Course format, how to display teacher and course information? logonick liang 2 nick liang
Wed, 31 May 2017, 4:21 PM
To Add Option Picture of Karthi KKarthi K 3 Karthi K
Wed, 31 May 2017, 4:20 PM
Massive Orphaned Files Picture of James SnellJames Snell 3 James Snell
Wed, 31 May 2017, 1:56 PM
Moodle.org login with Google Picture of Frédéric MassartFrédéric Massart 3 Frédéric Massart
Wed, 31 May 2017, 10:43 AM
Course Display Picture of Rameshwar VupadhyayulaRameshwar Vupadhyayula 5 Helen Foster
Wed, 31 May 2017, 3:58 AM
Grade Scale translation Picture of Theodoros BousiosTheodoros Bousios 0 Theodoros Bousios
Wed, 31 May 2017, 3:36 AM
Boost background color customization Picture of Erik RosenErik Rosen 2 Erik Rosen
Wed, 31 May 2017, 2:33 AM
when installing plugins says remote unavailable Picture of Viv GriggViv Grigg 5 Margaret Richards
Wed, 31 May 2017, 2:12 AM
Dashboard Layout by category Picture of Mike FoxMike Fox 0 Mike Fox
Wed, 31 May 2017, 1:35 AM
Add/Remove links from the menu Picture of Lucas CerlianiLucas Cerliani 1 Lucas Cerliani
Wed, 31 May 2017, 1:27 AM
Add new title field in course administration and decouple "Course full name" from web page title tag. Picture of C. J. NewtonC. J. Newton 0 C. J. Newton
Tue, 30 May 2017, 11:40 PM
simple certificate won't center Moodle 3.2 Yours' trulyDavid Jefferson 0 David Jefferson
Tue, 30 May 2017, 11:25 PM
Moodle 3.1 SCORM & CHROME - Flash warning Picture of Peter KoelPeter Koel 2 Dan Bennett
Tue, 30 May 2017, 10:49 PM
Aren't students authenticated users? Do I go down and over 6 to check that? Unclear at Site administration Users Permissions Define roles Picture of Does This DisplayDoes This Display 22 Mary Cooch
Tue, 30 May 2017, 9:48 PM
Cron for Moodle 3.2.3 Picture of Todd DresserTodd Dresser 2 Vamshi Seshasayan Penumarthi
Tue, 30 May 2017, 9:40 PM
Batch Exporting Quiz Questions Picture of P BowersP Bowers 13 Daniel Phillips
Tue, 30 May 2017, 11:24 AM
Page visible even after logging out Picture of Crazy CoderCrazy Coder 8 Harold Sabanal
Tue, 30 May 2017, 8:53 AM
User tour: A reference in an iframe Picture of Alberto PMAlberto PM 0 Alberto PM
Tue, 30 May 2017, 1:16 AM
Error: active database transaction detected during request shutdown Picture of Henrik sune PedersenHenrik sune Pedersen 1 Vivek SM
Mon, 29 May 2017, 10:11 PM
Messages coming from student@sitename.com Picture of Nikki MacfarlaneNikki Macfarlane 4 Nikki Macfarlane
Mon, 29 May 2017, 1:26 PM
Moodle 3.2.2: Restrict Access in Activities not working Picture of Mark PicazoMark Picazo 0 Mark Picazo
Mon, 29 May 2017, 9:11 AM
Forum access after the end of the semester Picture of Mar HowellMar Howell 1 Rick Jerz
Sun, 28 May 2017, 8:38 PM
How to take a moodle site backup Picture of Abu AliAbu Ali 8 Rick Jerz
Sat, 27 May 2017, 11:09 AM
Does moodle have something like Blackboard ???? Picture of Greg TibbettsGreg Tibbetts 1 Rick Jerz
Sat, 27 May 2017, 11:06 AM
Standard Log Huge Picture of Dave BaldwinDave Baldwin 4 Dave Baldwin
Sat, 27 May 2017, 4:00 AM
Moodle Gradebook Picture of Mary GallagherMary Gallagher 6 Mary Gallagher
Sat, 27 May 2017, 1:03 AM
User tours: Highlighting the navigation drawer Picture of Alberto PMAlberto PM 1 Alberto PM
Sat, 27 May 2017, 12:24 AM
How to use moodle Grade system in moodle 3.2 Picture of himel sirajihimel siraji 1 Just H
Fri, 26 May 2017, 11:30 PM
V3.3 bulk edit cohort course expiry Picture of Brian BellBrian Bell 0 Brian Bell
Fri, 26 May 2017, 10:46 PM
Selling content Picture of David BurgerDavid Burger 3 Usman Asar
Fri, 26 May 2017, 10:26 PM
Desperate for deleting the 'Main Page' header. Any idea? Picture of Daniel G. GonzalezDaniel G. Gonzalez 4 Alberto PM
Fri, 26 May 2017, 8:38 PM
hiding resources/activities under an orphaned topic no longer working Picture of James BrownJames Brown 2 James Brown
Fri, 26 May 2017, 7:12 PM
Unenroling Student removes grades Profile picLeticia Dark-rose 1 Helen Foster
Fri, 26 May 2017, 5:51 PM
where can i see create assignment additional files field in database in which table? Picture of vishnu priyavishnu priya 0 vishnu priya
Fri, 26 May 2017, 5:28 PM
Language pack customisation Picture of Mariano HoffmanMariano Hoffman 1 Helen Foster
Fri, 26 May 2017, 5:14 PM
Event monitoring - digest possibility or maximizing messages for an event Picture of Acs GaborAcs Gabor 0 Acs Gabor
Fri, 26 May 2017, 4:36 PM
Planinng to implement with multiple organisation with separate respective admins. Picture of Anand VadiveluAnand Vadivelu 0 Anand Vadivelu
Fri, 26 May 2017, 4:12 PM
Unable to delete simple certificate activity Picture of Terence LoveTerence Love 0 Terence Love
Fri, 26 May 2017, 1:26 PM
Best Practice - Updating Quizzes (RTO) Picture of Renee TregonningRenee Tregonning 0 Renee Tregonning
Fri, 26 May 2017, 12:32 PM
How to rerun a user tour? Picture of Jurgen GaeremynJurgen Gaeremyn 3 John Cook PhD
Fri, 26 May 2017, 11:47 AM
Changes to theme mean I can no longer login. Please help! Picture of Shaun WilcockShaun Wilcock 3 Matthew Lowe
Fri, 26 May 2017, 8:20 AM
"Physical removal" of users in the Moodle platform Picture of Eduardo HmEduardo Hm 2 Ken Task
Fri, 26 May 2017, 7:50 AM
Cannot open mdf file Picture of Bjorn PorgilssonBjorn Porgilsson 4 William Lu
Fri, 26 May 2017, 6:19 AM
Moodle Backup Picture of Syed AliSyed Ali 3 Rick Jerz
Fri, 26 May 2017, 4:46 AM
Eliminate or Disable the Search Box Picture of Mauricio MedinaMauricio Medina 1 Mauricio Medina
Fri, 26 May 2017, 12:53 AM
"Show activity reports: YES" does not show reports to students Picture of Susana L.Susana L. 5 Susana L.
Fri, 26 May 2017, 12:18 AM
Pdf dataformats (Download users data) Picture of Rachana SreeRachana Sree 0 Rachana Sree
Thu, 25 May 2017, 10:07 PM
pingdom shows my server down for exactly 1 minute at the same time of day Picture of eric weric w 3 Marcus Green
Thu, 25 May 2017, 6:54 PM
Remove "Add a new attempt based on previous submission" in 3.2 Philip RoyPhilip Roy 3 Benjamin B rown
Thu, 25 May 2017, 10:46 AM
Forgot how to find the Forgot Password button Picture of Does This DisplayDoes This Display 9 Rick Jerz
Thu, 25 May 2017, 9:44 AM
Adding new sections not working. Activity prerequisite styles changed Picture of nick wilsonnick wilson 1 nick wilson
Thu, 25 May 2017, 12:28 AM
Teachers with their own groups across different courses Picture of Rob MillsRob Mills 2 Rob Mills
Wed, 24 May 2017, 9:04 PM
Users cannot login to Our Moodle site and forgot password link not working Picture of Ike ChimbandiIke Chimbandi 8 Ronnie Izzo
Wed, 24 May 2017, 8:15 PM
Strange behaviour after login Picture of Theodore ChaikalisTheodore Chaikalis 1 Leon Stringer
Wed, 24 May 2017, 7:56 PM
Discussion topics now locked after one year? Picture of Albert LeathermanAlbert Leatherman 0 Albert Leatherman
Wed, 24 May 2017, 3:11 PM
Disable download for popup video Picture of domenico cdomenico c 0 domenico c
Wed, 24 May 2017, 3:01 PM
Integrating payment gateway to moodle mobile app Picture of Akshay DusaneAkshay Dusane 0 Akshay Dusane
Wed, 24 May 2017, 1:28 PM
MoodleCloud- Courses not displaying as default in admin account Picture of Mariel StevensMariel Stevens 0 Mariel Stevens
Wed, 24 May 2017, 1:26 PM
book recommendations Picture of Erik RosenErik Rosen 6 Erik Rosen
Wed, 24 May 2017, 10:53 AM
Broken images on front page Picture of Mr. MarcMr. Marc 1 Bret Miller
Wed, 24 May 2017, 5:55 AM
Google Translate Yours' trulyDavid Jefferson 7 David Jefferson
Wed, 24 May 2017, 12:51 AM
unoconv version not supported Picture of Mark GreeneMark Greene 4 Mark Greene
Tue, 23 May 2017, 10:26 PM
Groups - export list of groups for tutors?? Picture of Usman ArshadUsman Arshad 4 Usman Arshad
Tue, 23 May 2017, 6:21 PM
Modifying the signup form Picture of fred hunterfred hunter 1 Eugene Lim
Tue, 23 May 2017, 5:23 PM
Moodle 3.3 emoji support Picture of Urpo KarhulaUrpo Karhula 2 KS Læring
Tue, 23 May 2017, 2:51 PM
cohort not working Picture of pint rajpint raj 1 Mary Cooch
Tue, 23 May 2017, 2:28 PM
Moodle 3.3 - You can not enrol yourself in this course Picture of William CooperWilliam Cooper 5 Mary Cooch
Tue, 23 May 2017, 2:14 PM
moodle mobile app 1 to get course startdate Picture of Raja BaluRaja Balu 0 Raja Balu
Tue, 23 May 2017, 12:41 PM
Moodle (3.1 - I think) Populating a Form/Document with Moodle Info Picture of Helen JohnsonHelen Johnson 0 Helen Johnson
Tue, 23 May 2017, 5:55 AM
Invalid permissions detected when trying to create a directory. Turn debuggin on for further details. Picture of Scott ChristyScott Christy 3 Usman Asar
Tue, 23 May 2017, 4:17 AM
Can a student save a document as their own inside the course (without 'Upload') Picture of Dan NoonanDan Noonan 2 Dan Noonan
Tue, 23 May 2017, 2:04 AM
Feedback value for multiple choice questions Picture of Jithesh KJithesh K 0 Jithesh K
Tue, 23 May 2017, 1:48 AM
Moodle 2.6.2 - How to hide Available courses on frontpage without hiding Enrolled Courses Picture of Sandeep KankatalaSandeep Kankatala 24 Evgeni Siachin
Tue, 23 May 2017, 12:54 AM
Sound files on mobile app Picture of Brilliant WebBrilliant Web 0 Brilliant Web
Mon, 22 May 2017, 11:35 PM
Feedback Plugin with custom field for username and id for whom feedback is given Picture of Jithesh KJithesh K 4 Jithesh K
Mon, 22 May 2017, 11:06 PM
Is the .swf filter supported any longer (Moodle 3.3 20170515) Picture of g kg k 4 AL Rachels
Mon, 22 May 2017, 10:56 PM
localhost link shown in mail from bulk user upload Picture of chris Jangelovchris Jangelov 3 chris Jangelov
Mon, 22 May 2017, 9:49 PM
Authentication box missing Picture of Joanna GriffithJoanna Griffith 2 Joanna Griffith
Mon, 22 May 2017, 11:34 AM
Moodle Course View issue for Student Picture of himel sirajihimel siraji 2 Chris Kenniburg
Sun, 21 May 2017, 11:01 PM
Feedback Plugin Picture of Jithesh KJithesh K 0 Jithesh K
Sun, 21 May 2017, 10:11 PM
Moodle + Slack communication tool Picture of Ulrich KerzelUlrich Kerzel 13 Marc Seelinger
Sun, 21 May 2017, 9:03 PM
Tracker??? Picture of Does This DisplayDoes This Display 4 Mary Cooch
Sun, 21 May 2017, 3:56 PM
Clicking on Site Home opens blank page for some users Picture of Matthew SwansonMatthew Swanson 1 Colin Fraser
Sun, 21 May 2017, 8:09 AM
Email notifications aren't sent Picture of john johnjohn john 1 john john
Sat, 20 May 2017, 10:22 PM
Completed and Passed Picture of Kevin LeliardKevin Leliard 4 Paula Clough
Sat, 20 May 2017, 4:30 AM
Google Drive gives error after moodle 3.3 upgrade Picture of Madhu AvasaralaMadhu Avasarala 1 Madhu Avasarala
Sat, 20 May 2017, 2:53 AM
CSV file upload to delete users Picture of Jessica SundarlalJessica Sundarlal 3 Randy Thornton
Sat, 20 May 2017, 1:03 AM
Dataroot is not writable Picture of Vivek SMVivek SM 1 Vivek SM
Sat, 20 May 2017, 12:57 AM
Displaying all course grades for students and creating end of term report cards Picture of Allen MooreAllen Moore 1 Allen Moore
Fri, 19 May 2017, 10:59 PM
Course grades deleted / Users completed course but showing as 0 attempts Picture of Neil SpiersNeil Spiers 0 Neil Spiers
Fri, 19 May 2017, 10:08 PM
cron job settings Picture of Rolf PetersenRolf Petersen 7 Ken Task
Fri, 19 May 2017, 8:06 PM
error/cannotdeletemoduleinstance Picture of Anand VadiveluAnand Vadivelu 0 Anand Vadivelu
Fri, 19 May 2017, 7:24 PM
Scorm disable Flash Detect Picture of joe kennyjoe kenny 0 joe kenny
Fri, 19 May 2017, 6:56 PM
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