Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Moodle admin interface Picture of Amber PriceAmber Price 1 Marcus Green
Mon, 3 Jul 2017, 10:08 PM
Single sign on with Linux and MS Active Directory Authentication (LDAP) Picture of J TeagueJ Teague 4 Olumuyiwa Taiwo
Mon, 3 Jul 2017, 1:20 PM
Migration to the 3.2.2 bundle at Synology Picture of Pavel PoselPavel Posel 3 Howard Miller
Sun, 2 Jul 2017, 3:11 PM
HELP. Upgraded from 2.7 to 3.1 timezone issue Picture of Michael FarrellMichael Farrell 4 Gordon Bateson
Sat, 1 Jul 2017, 7:49 AM
Invalid collation 'utf8mb4_unicode_ci'. Picture of Ken McKinnonKen McKinnon 7 Georgi Samaras
Sat, 1 Jul 2017, 12:05 AM
Moodle 3.3+ Fresh Installaton Hangs... Picture of Ultra MaxUltra Max 3 Howard Miller
Fri, 30 Jun 2017, 8:14 PM
Cron Job Not Working - Moodle 3.2.2+ Picture of Dave EmsleyDave Emsley 10 Emma Richardson
Fri, 30 Jun 2017, 7:45 PM
Downgrade moodle? Picture of Dan NashDan Nash 1 Howard Miller
Fri, 30 Jun 2017, 3:58 PM
Restoring a course backup from a higher Moodle version to a Moodle with lower versuo. Picture of Dion Michael MendozaDion Michael Mendoza 1 Howard Miller
Fri, 30 Jun 2017, 3:53 PM
installing LIVE-SCHOOL Picture of Dan NashDan Nash 3 Deepak Gour
Fri, 30 Jun 2017, 12:38 PM
Strategy for upgrade from 2.4.1 to new server with 3.3+ Picture of Jan RokJan Rok 2 Bret Miller
Fri, 30 Jun 2017, 6:29 AM
Struggling to install Picture of Sarah BlignautSarah Blignaut 6 James Steerpike
Thu, 29 Jun 2017, 10:26 PM
Upgrade/Installation of V2.7 Picture of Jan CombrinkJan Combrink 4 Emma Richardson
Thu, 29 Jun 2017, 8:26 PM
Moodle 3.3 IE Browser incompatibility Picture of Teresa FryerTeresa Fryer 4 Samuel Witzig
Thu, 29 Jun 2017, 6:24 PM
Totara 9 Download Picture of Phil NicholsPhil Nichols 1 Stephen Catton
Thu, 29 Jun 2017, 5:28 PM
Moodle zentral Picture of Stefan LerchStefan Lerch 1 Mary Cooch
Thu, 29 Jun 2017, 2:30 PM
Turnitin Plugin with Moodle 3.3 Picture of Sarah RuggieriSarah Ruggieri 1 Rahul Barpha
Thu, 29 Jun 2017, 2:15 PM
Scrom content not displayed Moodle 3.2.3+ (Build: 20170512) Picture of Matt PMatt P 8 Matt P
Thu, 29 Jun 2017, 12:07 AM
Images don't show. Needs second login? Picture of Hans B.Hans B. 11 Hans B.
Wed, 28 Jun 2017, 10:26 PM
Converting InnoDB tables to Barracuda with OVH shared server Picture of Matt CanyMatt Cany 2 Ken Task
Wed, 28 Jun 2017, 10:09 PM
Moodle Error 500 Picture of Mehdi benMehdi ben 5 Rahul Rai
Wed, 28 Jun 2017, 8:43 PM
Database problems migrating courses to new server Picture of Nevin ReidNevin Reid 2 Emma Richardson
Wed, 28 Jun 2017, 8:28 PM
How To Disable Data Directory Check in Moodle 3.3+ Installation Picture of Ultra MaxUltra Max 1 Howard Miller
Wed, 28 Jun 2017, 8:10 PM
Cloned live site to test 3.2.2 upgrade. Now there are redirection issues Picture of Andrew OosterhoffAndrew Oosterhoff 2 Ken Task
Wed, 28 Jun 2017, 4:03 AM
Google single sign on question Picture of Garren McKelveyGarren McKelvey 3 Howard Miller
Tue, 27 Jun 2017, 11:27 PM
Installation failed Picture of Norman BairdNorman Baird 5 Norman Baird
Tue, 27 Jun 2017, 10:20 PM
Installing Moodle without conflict with Wordpress Picture of Michel GervaisMichel Gervais 2 Ambrish Tiwari
Mon, 26 Jun 2017, 5:52 PM
should i disable the cron job while upgrading my site? Picture of Corey BrettCorey Brett 4 Ken Task
Sat, 24 Jun 2017, 3:16 AM
Move Moodle from subdomain to folder Picture of Annie MintonAnnie Minton 3 Jamie Kramer
Fri, 23 Jun 2017, 8:24 PM
Installing Moodle on Laravel Forge Picture of John LindyJohn Lindy 0 John Lindy
Thu, 22 Jun 2017, 10:17 PM
MySQL was fine, is apparently fine, but Moodle says Antelope Picture of Scott BrimScott Brim 3 Ambrish Tiwari
Thu, 22 Jun 2017, 2:19 PM
"Error writing to database" while installing moodle Picture of sunil lavhalesunil lavhale 2 Ambrish Tiwari
Thu, 22 Jun 2017, 1:53 PM
Cache definition requires simple keys error Picture of Kais AbidKais Abid 0 Kais Abid
Thu, 22 Jun 2017, 6:50 AM
Getting my school to host a Moodle Server Picture of James SteerpikeJames Steerpike 11 Jamie Kramer
Thu, 22 Jun 2017, 1:25 AM
Unable to access the hosted moodle site from a remote location Picture of novrathan chouhannovrathan chouhan 4 Jamie Kramer
Wed, 21 Jun 2017, 6:38 PM
Send mails Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 5 Jamie Kramer
Wed, 21 Jun 2017, 6:16 PM
i cant install new moodle Picture of ali alamriali alamri 2 Rahul Rai
Wed, 21 Jun 2017, 12:38 PM
Installation Difficulty with Essential Theme Picture of Mark WhellerMark Wheller 4 Mark Wheller
Wed, 21 Jun 2017, 5:40 AM
Current state of support for Oracle Database Picture of Carlos OrozcoCarlos Orozco 1 Derek Chirnside
Wed, 21 Jun 2017, 2:10 AM
Competencies in Moodle 3.3+ Picture of Preeti GurbaniPreeti Gurbani 4 Preeti Gurbani
Tue, 20 Jun 2017, 2:40 PM
Use jPlayer 2.9.2 in moodle 3.2 Picture of Abdul GhaffarAbdul Ghaffar 1 Marina Glancy
Tue, 20 Jun 2017, 9:05 AM
upgrade Picture of Jeanne SharyJeanne Shary 2 Emma Richardson
Tue, 20 Jun 2017, 5:52 AM
Error: Mismatched anonymous define() module: [object Object] Picture of Abdul GhaffarAbdul Ghaffar 0 Abdul Ghaffar
Sat, 17 Jun 2017, 8:06 PM
I can't get moodle to work on web access Picture of Blanca RodríguezBlanca Rodríguez 3 Mihir J
Sat, 17 Jun 2017, 11:54 AM
Adaptable Theme possible issues with moodle modules? Picture of Andy HillAndy Hill 10 Emma Richardson
Fri, 16 Jun 2017, 7:50 PM
Gnomio Upgraded and Broke Quizes Picture of Chuck BorrelliChuck Borrelli 1 Marcus Green
Fri, 16 Jun 2017, 1:37 PM
Moodle 1.9.9+ to what versions moodle is more safe Picture of Shu Hung LeungShu Hung Leung 1 Howard Miller
Wed, 14 Jun 2017, 5:14 PM
LDAP Issue after upgrade from php 5.5 to php 5.6 Picture of John WerthJohn Werth 1 John Werth
Wed, 14 Jun 2017, 2:53 PM
UploadUsers (CSV) form refuses to load ... Picture of Ken TaskKen Task 6 Ken Task
Wed, 14 Jun 2017, 8:43 AM
Moodle is not available after the admin setup. Picture of ooo oooooo ooo 3 ooo ooo
Tue, 13 Jun 2017, 10:49 PM
MySQLi error Picture of Louka FrabouletLouka Fraboulet 5 Louka Fraboulet
Tue, 13 Jun 2017, 8:35 PM
Cannot convert DB to utf8mb4 Picture of David TakleDavid Takle 21 Ger Tielemans
Mon, 12 Jun 2017, 10:56 PM
Anyone Host on Rackspace? Picture of Ken TaskKen Task 0 Ken Task
Mon, 12 Jun 2017, 8:06 AM
Language Problem Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 1 Dinis Medeiros
Mon, 12 Jun 2017, 5:11 AM
SCORM Format Picture of Jesus MontejoJesus Montejo 2 Jesus Montejo
Fri, 9 Jun 2017, 3:59 PM
3.2.2 error Picture of Lee HensleyLee Hensley 4 Rick Jerz
Fri, 9 Jun 2017, 8:16 AM
Opening lesson pops main page and not the lesson Picture of Phil MartinPhil Martin 0 Phil Martin
Thu, 8 Jun 2017, 4:44 AM
Access of Courses on the bases of Role and Categories Picture of aryan patialaryan patial 0 aryan patial
Thu, 8 Jun 2017, 1:54 AM
Upgrade to M3.3 - Duplicate column name 'component' Picture of Naaman FallouhNaaman Fallouh 1 Naaman Fallouh
Wed, 7 Jun 2017, 9:37 PM
Still the old course overview interface after upgrading from 3.2 to 3.3 Picture of John UJohn U 2 Helen Foster
Wed, 7 Jun 2017, 5:48 PM
Difficulty installing themes A Coloradian who was sucked into facebook against his wishesWalter Byrd 3 Walter Byrd
Tue, 6 Jun 2017, 8:06 AM
Moodle not recognizing git pull update Picture of Natassia StelmaszekNatassia Stelmaszek 6 Natassia Stelmaszek
Tue, 6 Jun 2017, 12:48 AM
Is there a free DB conversion ... Picture of Ken TaskKen Task 3 Ken Task
Mon, 5 Jun 2017, 10:25 PM
theme issues possibly YUI related - help much appreciated On cameraStephen Ogden 9 Benjamin Visness
Sat, 3 Jun 2017, 7:23 AM
Blank page after updating to 3.3 Picture of fred hunterfred hunter 8 fred hunter
Fri, 2 Jun 2017, 5:16 PM
Error install to 3.3 Picture of Peter LydonPeter Lydon 5 Rick Jerz
Fri, 2 Jun 2017, 10:32 AM
"Notice: Undefined Property" after upgrade to 3.1.6 (Site Down) Picture of Christopher SweetsChristopher Sweets 9 Christopher Sweets
Fri, 2 Jun 2017, 7:24 AM
Can not convert the tables to the Barracuda file format. Picture of milad hesamimilad hesami 3 Natassia Stelmaszek
Thu, 1 Jun 2017, 11:29 PM
Forced UTF-8 Picture of Jeff GreerJeff Greer 1 Dan Bennett
Thu, 1 Jun 2017, 4:21 PM
Connection to server drops when trying update plugins - Moodle 3.3 larry's pixLarry Elchuck 2 Larry Elchuck
Thu, 1 Jun 2017, 6:48 AM
Issues with upgrading. Picture of Rene DiazRene Diaz 4 Usman Asar
Thu, 1 Jun 2017, 6:30 AM
Mahara assignment plugin not working Picture of elham rahimzadehelham rahimzadeh 1 Chris S
Wed, 31 May 2017, 4:29 PM
Configuring Memcached Session with Moodle 3.2.1 Picture of Foo Lam WongFoo Lam Wong 4 Sergio Rabellino
Wed, 31 May 2017, 2:46 PM
Upgrade to 3.3+ from 3.1.3+ - Database upgrade error Picture of Jeff MitchellJeff Mitchell 3 Ken Task
Wed, 31 May 2017, 2:36 PM
Error Help Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 5 Ken Task
Wed, 31 May 2017, 9:54 AM
Forum Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 1 Ken Task
Wed, 31 May 2017, 8:12 AM
Upgrade Issue - fileinfo & opcache.enable status check (from 3.1.2 to 3.3) Picture of Schwann ChanSchwann Chan 3 Patrick Hait
Wed, 31 May 2017, 4:45 AM
Moodle 3.3 modedit.php error message Picture of Íde O'NeillÍde O'Neill 11 Íde O'Neill
Wed, 31 May 2017, 2:14 AM
Merge a course attendend on two different moodle server/installation by different users Picture of Antonio CarrieriAntonio Carrieri 0 Antonio Carrieri
Tue, 30 May 2017, 11:47 PM
Unable to run cron Picture of Vamshi Seshasayan PenumarthiVamshi Seshasayan Penumarthi 1 Vamshi Seshasayan Penumarthi
Tue, 30 May 2017, 9:44 PM
Can't use my LIVE Moodle - too many redirects Picture of Przemek JedlikowskiPrzemek Jedlikowski 5 Wanhong Zhao
Tue, 30 May 2017, 6:26 PM
Moodle 3.3 upgrade issue Picture of Stefan Van De VeldeStefan Van De Velde 0 Stefan Van De Velde
Tue, 30 May 2017, 1:10 AM
Notice: possible solution for "Fatal error: $CFG->dataroot is not writable, admin has to fix directory permissions! Exiting." Picture of Lea CohenLea Cohen 0 Lea Cohen
Mon, 29 May 2017, 7:29 PM
Moodle wwwroot problem unable to access with domain Picture of Max 3noMax 3no 1 Ken Task
Mon, 29 May 2017, 6:56 PM
Upgrade from 2.9.4 to 3.x errors John JacksonJohn Jackson 7 Diane Villemure
Sun, 28 May 2017, 4:40 AM
Database connection error on new install that has never worked. Picture of Steven DeLisleSteven DeLisle 10 Ken Task
Sat, 27 May 2017, 2:14 AM
Where to find appropriate download for moodle old version Picture of Ripa DesaiRipa Desai 4 Ripa Desai
Fri, 26 May 2017, 11:29 PM
After Upgrade to 3.3 not uploding files Picture of Kerler SouzaKerler Souza 3 Kerler Souza
Fri, 26 May 2017, 10:43 PM
Cron jobs in moodle Picture of Ripa DesaiRipa Desai 2 Ripa Desai
Fri, 26 May 2017, 10:30 PM
Dashboard problem after upgrade to Moodle 3.3 Picture of Andrew SteeleAndrew Steele 11 Andrew Steele
Fri, 26 May 2017, 9:52 PM
Installing Picture of David BurgerDavid Burger 1 Rick Jerz
Fri, 26 May 2017, 9:17 AM
Moodle Login Page Blank Picture of Armando SilvaArmando Silva 0 Armando Silva
Thu, 25 May 2017, 11:44 PM
MySQL full unicode support (Moodle version 3.2.3) Picture of Ryan ChanRyan Chan 2 Brandon Jimenez
Thu, 25 May 2017, 11:08 PM
moodle 2.9 not accessing from the browser Picture of Ripa DesaiRipa Desai 21 Ripa Desai
Thu, 25 May 2017, 10:16 PM
Upgrading to 3.3 from 3.2.2 issues Picture of Luke WilsonLuke Wilson 4 Luke Wilson
Wed, 24 May 2017, 2:22 PM
Upgrade Windows - Still not working Picture of chris kraftchris kraft 8 chris kraft
Tue, 23 May 2017, 10:15 PM
Connection to a domain nameserver Picture of Clément MichardClément Michard 4 Clément Michard
Tue, 23 May 2017, 7:59 PM
Installation of Moodle 3.3 Picture of Kevin WhiteKevin White 11 Emma Richardson
Mon, 22 May 2017, 7:00 PM
Remote SQL Database Connection issues on Windows servers Picture of Tom DennisTom Dennis 12 Usman Asar
Mon, 22 May 2017, 6:20 AM
In maintenance mode and now cannot log back in Picture of Nikki MacfarlaneNikki Macfarlane 2 Ken Task
Sat, 20 May 2017, 4:37 PM
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