Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Adaptable Theme possible issues with moodle modules? Picture of Andy HillAndy Hill 10 Emma Richardson
Fri, 16 Jun 2017, 7:50 PM
Gnomio Upgraded and Broke Quizes Picture of Chuck BorrelliChuck Borrelli 1 Marcus Green
Fri, 16 Jun 2017, 1:37 PM
Moodle 1.9.9+ to what versions moodle is more safe Picture of Shu Hung LeungShu Hung Leung 1 Howard Miller
Wed, 14 Jun 2017, 5:14 PM
LDAP Issue after upgrade from php 5.5 to php 5.6 Picture of John WerthJohn Werth 1 John Werth
Wed, 14 Jun 2017, 2:53 PM
UploadUsers (CSV) form refuses to load ... Picture of Ken TaskKen Task 6 Ken Task
Wed, 14 Jun 2017, 8:43 AM
Moodle is not available after the admin setup. Picture of ooo oooooo ooo 3 ooo ooo
Tue, 13 Jun 2017, 10:49 PM
MySQLi error Picture of Louka FrabouletLouka Fraboulet 5 Louka Fraboulet
Tue, 13 Jun 2017, 8:35 PM
Cannot convert DB to utf8mb4 Picture of David TakleDavid Takle 21 Ger Tielemans
Mon, 12 Jun 2017, 10:56 PM
Anyone Host on Rackspace? Picture of Ken TaskKen Task 0 Ken Task
Mon, 12 Jun 2017, 8:06 AM
Language Problem Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 1 Dinis Medeiros
Mon, 12 Jun 2017, 5:11 AM
SCORM Format Picture of Jesus MontejoJesus Montejo 2 Jesus Montejo
Fri, 9 Jun 2017, 3:59 PM
3.2.2 error Picture of Lee HensleyLee Hensley 4 Rick Jerz
Fri, 9 Jun 2017, 8:16 AM
Opening lesson pops main page and not the lesson Picture of Phil MartinPhil Martin 0 Phil Martin
Thu, 8 Jun 2017, 4:44 AM
Access of Courses on the bases of Role and Categories Picture of aryan patialaryan patial 0 aryan patial
Thu, 8 Jun 2017, 1:54 AM
Upgrade to M3.3 - Duplicate column name 'component' Picture of Naaman FallouhNaaman Fallouh 1 Naaman Fallouh
Wed, 7 Jun 2017, 9:37 PM
Still the old course overview interface after upgrading from 3.2 to 3.3 Picture of John UJohn U 2 Helen Foster
Wed, 7 Jun 2017, 5:48 PM
Difficulty installing themes A Coloradian who was sucked into facebook against his wishesWalter Byrd 3 Walter Byrd
Tue, 6 Jun 2017, 8:06 AM
Moodle not recognizing git pull update Picture of Natassia StelmaszekNatassia Stelmaszek 6 Natassia Stelmaszek
Tue, 6 Jun 2017, 12:48 AM
Is there a free DB conversion ... Picture of Ken TaskKen Task 3 Ken Task
Mon, 5 Jun 2017, 10:25 PM
theme issues possibly YUI related - help much appreciated On cameraStephen Ogden 9 Benjamin Visness
Sat, 3 Jun 2017, 7:23 AM
Upgrade 2.7 Antelope to Barracuda Picture of Annie PriceAnnie Price 29 Rick Jerz
Fri, 2 Jun 2017, 8:49 PM
Blank page after updating to 3.3 Picture of fred hunterfred hunter 8 fred hunter
Fri, 2 Jun 2017, 5:16 PM
Error install to 3.3 Picture of Peter LydonPeter Lydon 5 Rick Jerz
Fri, 2 Jun 2017, 10:32 AM
"Notice: Undefined Property" after upgrade to 3.1.6 (Site Down) Picture of Christopher SweetsChristopher Sweets 9 Christopher Sweets
Fri, 2 Jun 2017, 7:24 AM
Upgrade to Moodle 3.2 or 3.3? Picture of Debbie UnterseherDebbie Unterseher 8 Ken Task
Fri, 2 Jun 2017, 7:22 AM
Can not convert the tables to the Barracuda file format. Picture of milad hesamimilad hesami 3 Natassia Stelmaszek
Thu, 1 Jun 2017, 11:29 PM
Forced UTF-8 Picture of Jeff GreerJeff Greer 1 Dan Bennett
Thu, 1 Jun 2017, 4:21 PM
Connection to server drops when trying update plugins - Moodle 3.3 larry's pixLarry Elchuck 2 Larry Elchuck
Thu, 1 Jun 2017, 6:48 AM
Issues with upgrading. Picture of Rene DiazRene Diaz 4 Usman Asar
Thu, 1 Jun 2017, 6:30 AM
Mahara assignment plugin not working Picture of elham rahimzadehelham rahimzadeh 1 Chris S
Wed, 31 May 2017, 4:29 PM
Configuring Memcached Session with Moodle 3.2.1 Picture of Foo Lam WongFoo Lam Wong 4 Sergio Rabellino
Wed, 31 May 2017, 2:46 PM
Upgrade to 3.3+ from 3.1.3+ - Database upgrade error Picture of Jeff MitchellJeff Mitchell 3 Ken Task
Wed, 31 May 2017, 2:36 PM
Error Help Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 5 Ken Task
Wed, 31 May 2017, 9:54 AM
Forum Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 1 Ken Task
Wed, 31 May 2017, 8:12 AM
Upgrade Issue - fileinfo & opcache.enable status check (from 3.1.2 to 3.3) Picture of Schwann ChanSchwann Chan 3 Patrick Hait
Wed, 31 May 2017, 4:45 AM
Moodle 3.3 modedit.php error message Picture of Íde O'NeillÍde O'Neill 11 Íde O'Neill
Wed, 31 May 2017, 2:14 AM
Merge a course attendend on two different moodle server/installation by different users Picture of Antonio CarrieriAntonio Carrieri 0 Antonio Carrieri
Tue, 30 May 2017, 11:47 PM
Unable to run cron Picture of Vamshi Seshasayan PenumarthiVamshi Seshasayan Penumarthi 1 Vamshi Seshasayan Penumarthi
Tue, 30 May 2017, 9:44 PM
Can't use my LIVE Moodle - too many redirects Picture of Przemek JedlikowskiPrzemek Jedlikowski 5 Wanhong Zhao
Tue, 30 May 2017, 6:26 PM
Moodle 3.3 upgrade issue Picture of Stefan Van De VeldeStefan Van De Velde 0 Stefan Van De Velde
Tue, 30 May 2017, 1:10 AM
Notice: possible solution for "Fatal error: $CFG->dataroot is not writable, admin has to fix directory permissions! Exiting." Picture of Lea CohenLea Cohen 0 Lea Cohen
Mon, 29 May 2017, 7:29 PM
Moodle wwwroot problem unable to access with domain Picture of Max 3noMax 3no 1 Ken Task
Mon, 29 May 2017, 6:56 PM
Upgrade from 2.9.4 to 3.x errors John JacksonJohn Jackson 7 Diane Villemure
Sun, 28 May 2017, 4:40 AM
Database connection error on new install that has never worked. Picture of Steven DeLisleSteven DeLisle 10 Ken Task
Sat, 27 May 2017, 2:14 AM
Where to find appropriate download for moodle old version Picture of Ripa DesaiRipa Desai 4 Ripa Desai
Fri, 26 May 2017, 11:29 PM
After Upgrade to 3.3 not uploding files Picture of Kerler SouzaKerler Souza 3 Kerler Souza
Fri, 26 May 2017, 10:43 PM
Cron jobs in moodle Picture of Ripa DesaiRipa Desai 2 Ripa Desai
Fri, 26 May 2017, 10:30 PM
Dashboard problem after upgrade to Moodle 3.3 Picture of Andrew SteeleAndrew Steele 11 Andrew Steele
Fri, 26 May 2017, 9:52 PM
Installing Picture of David BurgerDavid Burger 1 Rick Jerz
Fri, 26 May 2017, 9:17 AM
Moodle Login Page Blank Picture of Armando SilvaArmando Silva 0 Armando Silva
Thu, 25 May 2017, 11:44 PM
MySQL full unicode support (Moodle version 3.2.3) Picture of Ryan ChanRyan Chan 2 Brandon Jimenez
Thu, 25 May 2017, 11:08 PM
moodle 2.9 not accessing from the browser Picture of Ripa DesaiRipa Desai 21 Ripa Desai
Thu, 25 May 2017, 10:16 PM
Upgrading to 3.3 from 3.2.2 issues Picture of Luke WilsonLuke Wilson 4 Luke Wilson
Wed, 24 May 2017, 2:22 PM
Upgrade Windows - Still not working Picture of chris kraftchris kraft 8 chris kraft
Tue, 23 May 2017, 10:15 PM
Connection to a domain nameserver Picture of Clément MichardClément Michard 4 Clément Michard
Tue, 23 May 2017, 7:59 PM
Installation of Moodle 3.3 Picture of Kevin WhiteKevin White 11 Emma Richardson
Mon, 22 May 2017, 7:00 PM
Remote SQL Database Connection issues on Windows servers Picture of Tom DennisTom Dennis 12 Usman Asar
Mon, 22 May 2017, 6:20 AM
In maintenance mode and now cannot log back in Picture of Nikki MacfarlaneNikki Macfarlane 2 Ken Task
Sat, 20 May 2017, 4:37 PM
Cannot upgrade database Picture of Arco JansenArco Jansen 3 Emma Richardson
Fri, 19 May 2017, 10:48 PM
help me ... . Unable to save the cache config to file. Picture of sira kasundasira kasunda 1 Emma Richardson
Fri, 19 May 2017, 7:58 PM
Error during utf8-to-utf8mb4 CLI script Picture of Mark HayesMark Hayes 0 Mark Hayes
Fri, 19 May 2017, 4:33 PM
Core.12345 Mystery files filling up server since 3.2.2+ upgrade Picture of Rick WRick W 24 Ken Task
Thu, 18 May 2017, 11:29 PM
Migrating users and their enrollments/grades from 1.9 to 3.1 Picture of Robert GarzaRobert Garza 0 Robert Garza
Thu, 18 May 2017, 10:37 PM
Using the right PHP version Picture of Jerry LauJerry Lau 13 Heiko Schach
Thu, 18 May 2017, 5:48 PM
Moodle 3.2 and 1and1.com Servers Picture of Gene CannadyGene Cannady 2 Just H
Thu, 18 May 2017, 4:39 PM
Exporting Groups Picture of Kennedy YegonKennedy Yegon 0 Kennedy Yegon
Thu, 18 May 2017, 4:14 PM
Mixed files from different versions when upgrading to 3.3 Picture of Miguel FaboMiguel Fabo 2 Ken Task
Thu, 18 May 2017, 3:15 AM
Upgrading from 2.8.5 to 3.3 Picture of Nikki MacfarlaneNikki Macfarlane 5 Nikki Macfarlane
Wed, 17 May 2017, 10:11 AM
conversion from utf8 to utf8mb4 - which columns? Picture of Josiah CarberryJosiah Carberry 10 Rick Jerz
Wed, 17 May 2017, 9:59 AM
Syntax Error in lib/clilib.php Moodle 3.2.3 (Build 20170508) Picture of Donna LeeDonna Lee 5 Marina Glancy
Wed, 17 May 2017, 9:03 AM
Many Problems with 3.2.2 Build 20170313 Picture of Donna LeeDonna Lee 17 Donna Lee
Wed, 17 May 2017, 3:33 AM
list of deprecated/removed functions? Picture of Dom RoykoDom Royko 2 Dom Royko
Tue, 16 May 2017, 10:54 PM
"Add" button not working in "Add an activity or resource" Picture of Abdul GhaffarAbdul Ghaffar 0 Abdul Ghaffar
Tue, 16 May 2017, 8:03 PM
changing to git on production stack + manually installed plugins Picture of Matt TMatt T 9 Ken Task
Tue, 16 May 2017, 6:30 PM
Upgrade 3.2.2+ to 3.2.3+ Picture of Sean WSean W 16 Sean W
Tue, 16 May 2017, 6:46 AM
Registration doesn't work after migration Picture of Varga LászlóVarga László 7 Varga László
Mon, 15 May 2017, 5:36 PM
Unable to upload media to Moodle. Picture of David NawrockiDavid Nawrocki 1 Ken Task
Sun, 14 May 2017, 5:11 AM
Messaging Error that causes Server 500 error RTR Learning LogoRTR Admin 7 Victor Vitoriano
Sun, 14 May 2017, 3:16 AM
Where is 3.1.6 ? Picture of luciano biondoluciano biondo 1 Ken Task
Sat, 13 May 2017, 10:47 PM
Moodle Upgrade Question UnderdogUnder Dog 3 Ken Task
Fri, 12 May 2017, 9:27 PM
upgrading from 2.8 to 3.2.3+, stuck in plugins check Picture of Abdul GhaffarAbdul Ghaffar 2 Ken Task
Fri, 12 May 2017, 8:55 PM
Moodle 3.2.3 (Build: 20170508) upgrade Picture of Íde O'NeillÍde O'Neill 7 Íde O'Neill
Fri, 12 May 2017, 5:56 PM
3.2.2 upgrade Picture of Lee HensleyLee Hensley 51 Lee Hensley
Fri, 12 May 2017, 5:10 PM
Site Administration forms redirecting to https Picture of Tom PalazTom Palaz 4 Tom Palaz
Fri, 12 May 2017, 4:32 AM
XAMPP install problem Picture of Stephen CattonStephen Catton 1 Stephen Catton
Fri, 12 May 2017, 2:16 AM
Locked in a Fail Screen Picture of Rob WallaceRob Wallace 5 Emma Richardson
Fri, 12 May 2017, 12:01 AM
Restore a previous installation Picture of john johnjohn john 5 Ken Task
Thu, 11 May 2017, 9:13 PM
usage of Teacher and student Report Sekar GSekar Govindaraj 1 Emma Richardson
Thu, 11 May 2017, 7:48 PM
Content transfer on Moodle sites Picture of Martin StabreyMartin Stabrey 8 Ken Task
Thu, 11 May 2017, 6:45 PM
Upload Size Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 1 William Stewart
Thu, 11 May 2017, 9:20 AM
Moodle 3.2.3+ Chokes on 2.0 Themes Picture of Keary SuskaKeary Suska 0 Keary Suska
Thu, 11 May 2017, 6:39 AM
Issue wih login with moodle Picture of Frank UccelloFrank Uccello 3 Emma Richardson
Thu, 11 May 2017, 12:04 AM
Can't update plugins after upgrade to version 3.2.3 Picture of Albertino FernandesAlbertino Fernandes 3 Albertino Fernandes
Wed, 10 May 2017, 3:30 PM
How to install HTML plugin in the moodle? logonick liang 2 nick liang
Wed, 10 May 2017, 11:43 AM
I have a install problem(nginx 403),please help me Picture of dang yaowudang yaowu 0 dang yaowu
Wed, 10 May 2017, 11:22 AM
Error | Help me Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 14 Ken Task
Wed, 10 May 2017, 9:15 AM
git repo having issues? Picture of Ken TaskKen Task 1 Ken Task
Wed, 10 May 2017, 8:56 AM
Hosting Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 2 Emma Richardson
Wed, 10 May 2017, 6:13 AM
Global Search on Moodle 3.1 Picture of Davi DePaulaDavi DePaula 15 Sebastjanas Vaisovas
Wed, 10 May 2017, 2:40 AM
moodle ssl solr Picture of john saylorjohn saylor 1 Sebastjanas Vaisovas
Wed, 10 May 2017, 2:10 AM
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