Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Rare characters Picture of carlos sandovalcarlos sandoval 0 carlos sandoval
Fri, 18 Aug 2017, 2:34 AM
Some Moodle components seems to be missing after installation... Picture of Francois LemieuxFrancois Lemieux 3 Howard Miller
Thu, 17 Aug 2017, 9:00 PM
Moodle host recommendation? Picture of Elspeth ParksElspeth Parks 1 Mary Cooch
Wed, 16 Aug 2017, 8:36 PM
Problem running cron after the upgrade (Moodle 3.3.1) Picture of Saša LackovićSaša Lacković 1 Damyon Wiese
Wed, 16 Aug 2017, 1:41 PM
cron every 1 minute? Picture of Przemyslaw StencelPrzemyslaw Stencel 2 Damyon Wiese
Tue, 15 Aug 2017, 11:42 AM
Installation Causes PHP CLI to Crash Picture of Allison BroughtonAllison Broughton 0 Allison Broughton
Tue, 15 Aug 2017, 1:37 AM
moodle 3.1.7 end of life Picture of Ripa DesaiRipa Desai 2 Ripa Desai
Mon, 14 Aug 2017, 11:49 PM
Degraded display after installing plugin Bigbluebutton!!!! Picture of tarek jelladtarek jellad 0 tarek jellad
Mon, 14 Aug 2017, 7:21 AM
installation problem with moodle Picture of tarek jelladtarek jellad 8 tarek jellad
Fri, 11 Aug 2017, 5:15 PM
Enroll Users screen is SEE THROUGH after upgrade Picture of Lisa WiebengaLisa Wiebenga 4 Lisa Wiebenga
Fri, 11 Aug 2017, 3:57 AM
Upgrade from 3.2.2+ to 3.3+ DB Error Picture of Kieran SKieran S 8 Kieran S
Wed, 9 Aug 2017, 9:21 PM
Error 500 when trying to upgrade from 3.2.4 to 3.3 via git Picture of Alexandre BelousovAlexandre Belousov 5 Howard Miller
Wed, 9 Aug 2017, 5:22 PM
PHP 7 & Moodle Picture of Andy HillAndy Hill 6 Andy Hill
Wed, 9 Aug 2017, 1:04 PM
After Moodle install - can't get to website to continue install 404 Picture of Wayne EatonWayne Eaton 17 Wayne Eaton
Wed, 9 Aug 2017, 2:38 AM
Upgrade 3.2.3 to 3.3 missing fileinfo Picture of Christer SiverudChrister Siverud 6 Eli Pod
Wed, 9 Aug 2017, 12:48 AM
Installation Error in LEMP Stack (Only show plain HTML) Picture of Muhamad EnrinalMuhamad Enrinal 9 Emma Richardson
Tue, 8 Aug 2017, 9:23 PM
Transferring from Sandbox Site to Production Site Picture of Lisa CarothersLisa Carothers 7 Rick Jerz
Tue, 8 Aug 2017, 3:56 PM
Error: Database Driver Picture of Edilberto Solis, Jr.Edilberto Solis, Jr. 1 Bret Miller
Tue, 8 Aug 2017, 5:38 AM
Video Upload Issues Picture of Mike FarrowMike Farrow 7 Mike Farrow
Mon, 7 Aug 2017, 1:24 PM
Is 3.3.1 backward compatible with 3.2? jack hererJack Herer 3 Sammy Law
Mon, 7 Aug 2017, 10:51 AM
Stuck in Plugins check Picture of Riccardo BattistinRiccardo Battistin 4 Howard Miller
Sun, 6 Aug 2017, 3:24 PM
HELP!! Upgrade fail. Picture of Russ UllrichRuss Ullrich 5 Howard Miller
Sun, 6 Aug 2017, 12:21 AM
Moodle on Server Connecting to new WordPress Website Picture of Sarah GSarah G 8 Emma Richardson
Sat, 5 Aug 2017, 10:08 PM
VPS required for vs 3.2? Picture of Ai OhAi Oh 21 Rick Jerz
Sat, 5 Aug 2017, 5:32 AM
Stuck on plugin check upgrade screen Picture of Kevin BleierKevin Bleier 3 Ken Task
Fri, 4 Aug 2017, 8:20 PM
Installing Moodle 3.3.1 on Windows 2012 R2, IIS 8.5, SQL Server 2016 and PHP 7.1.7 Picture of Michael WirthMichael Wirth 9 Luis de Vasconcelos
Fri, 4 Aug 2017, 3:24 AM
Setting up openssl for 3.3.1 install (PHP 7) Picture of Dave PerryDave Perry 3 Emma Richardson
Thu, 3 Aug 2017, 11:44 PM
Issue re-enabling a plugin on Moodle 2.7 Picture of Michael HunterMichael Hunter 2 Michael Hunter
Thu, 3 Aug 2017, 7:57 PM
api-ms-win-crt-runtime-|1-1-0.dll Not able to install Moodle 3.3.1 Picture of Harikrishna PalletiHarikrishna Palleti 2 Harikrishna Palleti
Thu, 3 Aug 2017, 7:46 PM
3.3.1+ to 3.3.2+ Upgrade Failure Picture of Natassia StelmaszekNatassia Stelmaszek 2 Natassia Stelmaszek
Wed, 2 Aug 2017, 11:50 PM
After upgrade to 3.3.1+, login page does not load - error - too many redirects Picture of Tim KampsTim Kamps 14 Deepak Gour
Wed, 2 Aug 2017, 6:08 PM
Can’t reach this page Picture of ram yadavram yadav 10 Rahul Rai
Wed, 2 Aug 2017, 5:35 PM
Theme plugins - Error Moodle Version 3 Picture of Abdullah MamunAbdullah Mamun 4 Abdullah Mamun
Wed, 2 Aug 2017, 12:36 PM
Just upgraded from 3.0.7 to 3.2.4 and Moodle is very slow Picture of Aretha EtienneAretha Etienne 16 Ken Task
Wed, 2 Aug 2017, 5:35 AM
Moodle 3.3.1+ (Build: 20170720) and false errors on mysql_full_unicode_support Picture of Tim KampsTim Kamps 7 Tim Kamps
Tue, 1 Aug 2017, 10:58 PM
Some users can't see site administration menu after upgrade from 2.8.9 to 3.2.2 Picture of David DixonDavid Dixon 2 David Dixon
Tue, 1 Aug 2017, 4:35 PM
Unable to complete Installation Picture of Tim KampsTim Kamps 4 Tim Kamps
Mon, 31 Jul 2017, 11:08 PM
suitable XAMPP version for installing moodle 3.2 Picture of Osama El-HosaryOsama El-Hosary 10 Howard Miller
Mon, 31 Jul 2017, 8:41 PM
Moodle Upgrade from 3.2.2+ Picture of Emma BlaneyEmma Blaney 3 Howard Miller
Mon, 31 Jul 2017, 6:48 PM
Installing 356 standard Plugins! Is there an easy way? Picture of Matt DaviesMatt Davies 4 Matt Davies
Mon, 31 Jul 2017, 12:10 PM
Moodle does not seem to recognize php_extension fileinfo Picture of Tzvi DaumTzvi Daum 2 Tzvi Daum
Mon, 31 Jul 2017, 1:34 AM
Activating Slasharguments to get back missing page formatting or design Picture of Florian KurrleFlorian Kurrle 8 Florian Kurrle
Sat, 29 Jul 2017, 3:36 AM
Installation crashes server; unending CPU cycles Joseph & Jessica CottenJoseph Cotten 4 Matt T
Fri, 28 Jul 2017, 10:24 PM
missing completion report Picture of Matt BurghdorfMatt Burghdorf 2 Matt Burghdorf
Fri, 28 Jul 2017, 9:27 PM
Server Requirements to install Moodle Picture of Dan PhamDan Pham 1 Howard Miller
Fri, 28 Jul 2017, 7:38 PM
Email-based self-registration deactivates automatically Picture of Daniel ApfelbaumDaniel Apfelbaum 21 Daniel Apfelbaum
Fri, 28 Jul 2017, 5:03 PM
can not display the css / images on moodle ... help me Picture of Teknisi StembaTeknisi Stemba 9 Ambikesh Pandey
Fri, 28 Jul 2017, 3:03 PM
3.3 Upgrade fails to load CSS Picture of Emma RichardsonEmma Richardson 2 Sophist Sodalis
Fri, 28 Jul 2017, 4:21 AM
Plugin upgrade / version upgrade loses SCSS styles Picture of Sophist SodalisSophist Sodalis 0 Sophist Sodalis
Fri, 28 Jul 2017, 12:32 AM
I'm Freaking out right now! Dr. R. PearsonDrRodney Pearson 6 DrRodney Pearson
Fri, 28 Jul 2017, 12:00 AM
Trying to Change mySQL database location to remote Server on a Windows Implementation Picture of Roger MathewsRoger Mathews 3 Roger Mathews
Thu, 27 Jul 2017, 11:26 PM
3.3.1+ upgrade problem restoring courses Picture of Debbie AustinDebbie Austin 2 Debbie Austin
Thu, 27 Jul 2017, 3:50 AM
Email Sending Problem after Upgrade to 3.3 Picture of sanaz karimkhanisanaz karimkhani 10 sanaz karimkhani
Wed, 26 Jul 2017, 6:37 PM
installation issue on bigbluebuttonbn Picture of Ankit GuptaAnkit Gupta 4 Rahul Rai
Wed, 26 Jul 2017, 6:19 PM
Database connection failed Picture of fred hunterfred hunter 18 fred hunter
Wed, 26 Jul 2017, 3:40 PM
How to install offline moodle Picture of Smruti Ranjan ParidaSmruti Ranjan Parida 2 Rahul Rai
Wed, 26 Jul 2017, 1:13 PM
Newbie GIT help requested with "untracked working tree files" Picture of Glenn PillsburyGlenn Pillsbury 7 Ken Task
Wed, 26 Jul 2017, 6:50 AM
Stuck at Server Check during Moodle 3.3 installation Picture of Abhishek MukherjeeAbhishek Mukherjee 8 Natacsha Ordones natacsha
Wed, 26 Jul 2017, 6:47 AM
Upgrading a cloned subdomain Picture of Angela LeeAngela Lee 2 Angela Lee
Wed, 26 Jul 2017, 5:24 AM
Error installing Moodle 3.3.1 Picture of Rakesh MishraRakesh Mishra 5 Mary Evans
Wed, 26 Jul 2017, 4:02 AM
Differences hosting cloud prices. Picture of José DíazJosé Díaz 22 S Moodle
Wed, 26 Jul 2017, 1:42 AM
How to config gmail smtp for moodle 3.3 Picture of Phan ChonPhan Chon 5 Matt T
Wed, 26 Jul 2017, 1:18 AM
How to move my moodle site from localhost to a domain Eric TerkperteyEric Terkpertey 2 Rick Jerz
Tue, 25 Jul 2017, 8:17 PM
Global search Wellingtonia TreeHeather P 1 David Monllaó
Tue, 25 Jul 2017, 6:29 PM
Global Search Solr Hardware Requirements Picture of Joël SchmidJoël Schmid 2 Matt Spurrier
Tue, 25 Jul 2017, 10:44 AM
Unable to connect to mysql database during install Picture of Tim KampsTim Kamps 8 Tim Kamps
Tue, 25 Jul 2017, 9:56 AM
moodledata backup advice Picture of Matt TMatt T 6 Rick Jerz
Tue, 25 Jul 2017, 9:33 AM
ugrade to moodle 3.3.1 from 3.2 - theme adapatble Picture of fabrice DAGA-CERINOfabrice DAGA-CERINO 1 Ken Task
Mon, 24 Jul 2017, 2:43 AM
Changing IP to domain name Picture of Chris GriffinChris Griffin 2 Chris Griffin
Mon, 24 Jul 2017, 12:16 AM
Problem installing moodle Picture of Anna AnnaAnna Anna 4 Anna Anna
Sun, 23 Jul 2017, 4:11 AM
Different wwwroot internal/external Picture of Mihir JMihir J 8 Mihir J
Sat, 22 Jul 2017, 9:57 PM
How to disable background image on registration page Picture of ob kofiob kofi 1 Matt T
Sat, 22 Jul 2017, 5:13 PM
Just updated a 3.3 to 3.3+ ... experiences ... Picture of Ken TaskKen Task 27 Luis de Vasconcelos
Sat, 22 Jul 2017, 2:20 AM
Moodle 3.3.1 | openSUSE Leap 42.2 | ACL "chmod -R +a" issue Picture of Walter LopezWalter Lopez 3 Walter Lopez
Fri, 21 Jul 2017, 2:47 AM
Moodle think it is using an old Mysql version Picture of Bente OlsenBente Olsen 3 Bente Olsen
Thu, 20 Jul 2017, 10:38 PM
Blank White Screen on PhoneGap Picture of Lol HighlightLol Highlight 6 Matt T
Thu, 20 Jul 2017, 6:36 PM
php7 compatibility with external authentication Picture of Ripa DesaiRipa Desai 7 Matt T
Thu, 20 Jul 2017, 6:26 PM
Can't expand "Site Administration" after upgrade Picture of Dave PDave P 4 Ann Gleason
Thu, 20 Jul 2017, 11:27 AM
Problem in Creating New User Account Picture of LUIZ AUGUSTO MACHADO DOS SANTOSLUIZ AUGUSTO MACHADO DOS SANTOS 2 Emma Richardson
Thu, 20 Jul 2017, 6:53 AM
PHP 7.0, 7.x Picture of Syed AliSyed Ali 6 Matt T
Thu, 20 Jul 2017, 1:37 AM
It is possible migrate a block of Moodle 1.9 to Moodle 2.9? Picture of José RojasJosé Rojas 6 Howard Miller
Wed, 19 Jul 2017, 8:59 PM
PHP 7.1 - error Picture of Archie BaArchie Ba 16 Davinder Singh
Wed, 19 Jul 2017, 2:31 PM
After Migration - files in moodledata problem Picture of Thomas LaureThomas Laure 8 Davinder Singh
Wed, 19 Jul 2017, 2:29 PM
White page on installation (split) Picture of Andreas SchenkelAndreas Schenkel 1 Howard Miller
Tue, 18 Jul 2017, 9:09 PM
URGENT - 3.1.7.: LDAP-Sync : Error "Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) ....." Picture of Monica FranzMonica Franz 4 Monica Franz
Tue, 18 Jul 2017, 3:40 PM
mysql 5.5.55 and mysql 5.5.53 Picture of Ripa DesaiRipa Desai 26 Ken Task
Tue, 18 Jul 2017, 7:07 AM
When 3.1 LTS ends will Barracuda become essential? Picture of Richard UnderwoodRichard Underwood 5 Ken Task
Tue, 18 Jul 2017, 6:50 AM
Inherited Moodle Server and upgrade John LoweJohn Lowe 1 Howard Miller
Tue, 18 Jul 2017, 6:01 AM
call to undefined function ldap_connect() Picture of Ripa DesaiRipa Desai 1 Howard Miller
Tue, 18 Jul 2017, 5:55 AM
Tried upgrading, messed it up - help now needed! Picture of Dirk CuthbertsonDirk Cuthbertson 5 Howard Miller
Mon, 17 Jul 2017, 9:16 PM
Need help for upgrading Picture of Dave AngDave Ang 6 Ken Task
Sun, 16 Jul 2017, 8:26 PM
3.3.3 upgrade today (today's release) Picture of Nuno Miguel OliveiraNuno Miguel Oliveira 1 Ken Task
Sat, 15 Jul 2017, 9:57 PM
Really Need Help Picture of Ruan BotesRuan Botes 12 Ruan Botes
Sat, 15 Jul 2017, 9:12 PM
Installing Moodle along with WordPress on the same VPS Picture of Jason MillerJason Miller 3 Matt T
Sat, 15 Jul 2017, 4:30 PM
Recreate quizzes from data stored in the mdl_quiz table Picture of Mark HamiltonMark Hamilton 1 Guillermo Madero
Sat, 15 Jul 2017, 2:14 AM
Need help ... Why I can NOT Cancel the automatically upgrade after login as administrator Picture of Edward ShihEdward Shih 1 Howard Miller
Fri, 14 Jul 2017, 1:22 PM
Unable to edit course settings after upgrade Picture of Sam LarsonSam Larson 3 Ken Task
Fri, 14 Jul 2017, 12:17 AM
Copy course content from one moodle instance to another moodle instance on another server Picture of Aretha EtienneAretha Etienne 4 Aretha Etienne
Thu, 13 Jul 2017, 10:48 PM
Installation options Picture of Rezina ARezina A 4 Rezina A
Thu, 13 Jul 2017, 9:15 PM
File.php links still broken in books Picture of Michelle MeltonMichelle Melton 0 Michelle Melton
Thu, 13 Jul 2017, 9:13 PM
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