Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Will not show the site... 2 Ryan Marshall
Fri, 9 Sep 2016, 3:11 AM
Upgrading from 2.8.1 to 3.0.2 3 Rick Jerz
Thu, 8 Sep 2016, 10:47 PM
New install won't allow email based self-registration 1 Mary Cooch
Thu, 8 Sep 2016, 2:19 PM
Windows Upgrade Moodle from 2.4 to 2.9- Help 0 Sílvia Cardoso
Wed, 7 Sep 2016, 7:48 PM
Retrograde Upgrade 6 Ken Task
Wed, 7 Sep 2016, 12:56 PM
Upgrading from 2.7 to 3.1.1 12 Grant Mucha
Wed, 7 Sep 2016, 1:17 AM
PHP "/ext" folder in windows (php_dblib.dll), location in LINUX? 2 Ken Task
Tue, 6 Sep 2016, 7:51 PM
Upgrading from Moodle 2.5.2 to 3.1.1 Need Help! Upgrade not recognized 3 Marina Glancy
Tue, 6 Sep 2016, 9:22 AM
Moodle 3.1.1 Help Icons Error 2 Neville Booth
Tue, 6 Sep 2016, 4:32 AM
Moodle 2.5 new Password hash 10 Xbalanqué Velázquez
Mon, 5 Sep 2016, 11:53 PM
Restoring a Moodle 2 front page course to Moodle 3 1 Mark Nelson
Mon, 5 Sep 2016, 5:54 PM
Uploading Moodle site from XAMPP to host. 1 Visvanath Ratnaweera
Mon, 5 Sep 2016, 1:15 AM
Unable to fetch available updates data - unexpected cURL error. 3 Nagesh Japa
Sat, 3 Sep 2016, 12:20 PM
Upgrading from 1.9 to 3.0 and received error 2 Brian Pool
Fri, 2 Sep 2016, 11:26 PM
Salvage old moodle install 11 Emma Richardson
Fri, 2 Sep 2016, 10:42 PM
Unicode data in a Unicode-only collation or ntext data cannot be sent to clients using DB-Library (such as ISQL) or ODBC version 3.7 or earlier Error code: dmlreadexception 2 Christian Dela Cruz
Fri, 2 Sep 2016, 10:08 PM
Moodle 3.1, FreeBSD and php56_xmlreader 2 andrew perry
Fri, 2 Sep 2016, 5:46 PM
Missing entries in external_functions table after upgrading to Moodle 3.1 0 Sara Arjona Téllez
Fri, 2 Sep 2016, 2:38 PM
How do I set up Cron on a Mac 1 Gareth J Barnard
Fri, 2 Sep 2016, 5:24 AM
Tried to send you an email but failed! 7 Emma Richardson
Thu, 1 Sep 2016, 11:11 PM
Registering site to allow push notifications 3 Mary Cooch
Thu, 1 Sep 2016, 8:46 PM
Upgrade PHP version on VPS 16 Howard Miller
Thu, 1 Sep 2016, 6:36 PM
Upgrade to 3.1 1 Howard Miller
Wed, 31 Aug 2016, 5:37 PM
Enabling PHP OPcahe in Wamp 64 5 Fola Akinfe
Wed, 31 Aug 2016, 5:31 PM
Microsoft Edge and inserting links 0 Thomas College
Wed, 31 Aug 2016, 1:26 AM
Assignments not upgraded 3 Howard Miller
Tue, 30 Aug 2016, 8:11 PM
Can't get past the Configuration Completed page 12 tommy dwi julianto
Tue, 30 Aug 2016, 11:54 AM
Putting a 2nd moodle instance inside the 1st 3 Emma Richardson
Mon, 29 Aug 2016, 10:11 PM
Gets to license then fails on database read 17 Ken Task
Mon, 29 Aug 2016, 6:54 PM
course restore error / course import 4 Ken Task
Sun, 28 Aug 2016, 9:39 PM
Error Installing crontab: bad hour 8 John Rodgers
Sun, 28 Aug 2016, 8:51 AM
Need install of Moodle4Mac 3.1.1+ pkg help? 2 Richard Tanner
Sun, 28 Aug 2016, 2:26 AM
Which Apache to download? 1 Richard Tanner
Sun, 28 Aug 2016, 12:09 AM
Migration problems 5 Ken Task
Sat, 27 Aug 2016, 8:36 PM
No instalation page on 127.0.01 1 Usman Asar
Sat, 27 Aug 2016, 3:44 AM
ssl warn in error log 0 Pawel Jarosz
Fri, 26 Aug 2016, 11:17 PM
Upscaling in Moodlecloud 1 Chris Reid
Fri, 26 Aug 2016, 3:42 PM
Moodle not loading properly 5 Mandar Paranjape
Fri, 26 Aug 2016, 12:21 PM
Site Administration not accessable. 0 Lienq Van Rooyen
Fri, 26 Aug 2016, 9:27 AM
Error 404 after install 3 Ken Task
Fri, 26 Aug 2016, 12:29 AM
Unfortunately, cookies are currently not enabled in your browser 1 Albert Ramsbottom
Thu, 25 Aug 2016, 8:28 PM
Moodledata directory 5 Albert Ramsbottom
Thu, 25 Aug 2016, 8:08 PM
Upgrade from 2.9.7 to 3.1.1 confuses 2 Ken Task
Thu, 25 Aug 2016, 1:36 AM
Banner size issue 2 Educative Ciências da Saúde e Educação
Wed, 24 Aug 2016, 8:02 PM
Database Storage Engine - upgrade 2.6.11 - 3.0.5 1 Ken Task
Wed, 24 Aug 2016, 10:16 AM
Question Engine Upgrade Helper 4 Luis de Vasconcelos
Wed, 24 Aug 2016, 5:14 AM
New install 8 Rick Jerz
Wed, 24 Aug 2016, 12:06 AM
After upgrade have to login again to see every resource 4 Visvanath Ratnaweera
Mon, 22 Aug 2016, 9:47 PM
Uninstall link in plugin page does not work 1 karl manuzon
Mon, 22 Aug 2016, 9:22 PM
Is the time right for a change? 17 Ken Task
Mon, 22 Aug 2016, 7:15 PM
Moodle login issue after server migration 17 Olumuyiwa Taiwo
Mon, 22 Aug 2016, 9:13 AM
Quiz DB Error during Moodle Upgrade from 2.8 to 2.9 4 Kuba Pazdzior
Sun, 21 Aug 2016, 5:28 PM
Re: Installing Moodle 3.1 error 8 Emma Richardson
Sat, 20 Aug 2016, 10:39 PM
migrate Moodle from hosted to self-hosted site if you don't have full access on hosted instance 13 Visvanath Ratnaweera
Sat, 20 Aug 2016, 2:04 PM
Problem installing Moodle4Mac 3.1.1+ due to old MAMP 3.4 version? 1 antigone Sweden
Sat, 20 Aug 2016, 3:14 AM
Suggest Plugin 2 Marcus Green
Fri, 19 Aug 2016, 8:50 PM
Moodle Hosting Resource Limits Passed 9 Rick Jerz
Fri, 19 Aug 2016, 10:08 AM
DB Too Big to Upgrade 10 Howard Miller
Fri, 19 Aug 2016, 5:42 AM
Site Level Activation For Enrollment Upon Approval Plugin 1 Howard Miller
Thu, 18 Aug 2016, 4:35 PM
Can't install Moodle 3.1.1+ freeze 2 pete moodle
Thu, 18 Aug 2016, 2:33 PM
Table 'mdl_config' already exists 9 Cristi Hojda
Thu, 18 Aug 2016, 1:50 PM
Upgraded from 2.7 to 3.1, Receiving Invalid response value detected 5 peter gee
Thu, 18 Aug 2016, 1:24 PM
Problem upgrading to 3.1 2 Robert Maxwell
Thu, 18 Aug 2016, 2:55 AM
3.1, Admin - How to allow users to pick text editor... 2 Emma Richardson
Thu, 18 Aug 2016, 1:09 AM
Issues with images and swf files not appearing 21 Albert Ramsbottom
Wed, 17 Aug 2016, 9:00 PM
Installing Moodle 2 Emma Richardson
Wed, 17 Aug 2016, 12:40 AM
Upgrading 2.4 to 2.7 1 Emma Richardson
Tue, 16 Aug 2016, 9:16 PM
Incorrect access detected, this server may be accessed only through "" address, sorry. 5 Dipankar Roy
Tue, 16 Aug 2016, 2:33 PM
Permission denied when trying to ssh 13 Mary Cooch
Tue, 16 Aug 2016, 4:46 AM
Cloning an existing Moodle Instance 9 Patrick Sheehan
Mon, 15 Aug 2016, 10:28 PM
Group Importing 2 Ömer Uzun
Mon, 15 Aug 2016, 1:34 PM
Unable to access moodle externally 1 Emma Richardson
Sat, 13 Aug 2016, 8:41 PM
Best way to request for register plugins to moodle.org 3 David Mudrák
Sat, 13 Aug 2016, 1:48 AM
Install Moodle version 3.1.1 3 Paulo Viegas Paulo Viegas
Fri, 12 Aug 2016, 11:32 PM
Notification says that cron hasn't run despite executing fine on command line 2 Conor Bradley
Thu, 11 Aug 2016, 8:48 PM
Annotate PDF missing files from moodledata for 3.1.1 2 Emma Richardson
Thu, 11 Aug 2016, 6:47 PM
Installing to Subdomain 7 sushumna rao
Thu, 11 Aug 2016, 1:27 PM
Incomplete Windows Installation 3.1.1+ 18 Usman Asar
Wed, 10 Aug 2016, 3:41 PM
Blank screen after Server Checks 11 Emma Richardson
Tue, 9 Aug 2016, 10:17 PM
error 500 v3.1.1 php 5.5 Tried almost everything as can be seen in this post 5 Howard Miller
Tue, 9 Aug 2016, 2:35 PM
Upgrading to 3.1.1: Admin navigation/user navigation fails to expand some entries 12 Christe McMenomy
Tue, 9 Aug 2016, 10:58 AM
Broken move from one server to another 1 Just H
Tue, 9 Aug 2016, 10:13 AM
Database connection failed 6 john attwood
Tue, 9 Aug 2016, 1:10 AM
How to remove a missing plugin? 7 AL Rachels
Mon, 8 Aug 2016, 10:44 PM
Problem with installation - moodledata directory 17 Just H
Sun, 7 Aug 2016, 11:28 PM
Moodle 3.1.1+ | Fresh Install | Admin User - can't expand "Site Administration" 4 Emma Richardson
Sun, 7 Aug 2016, 12:19 AM
Redirected too many times... 9 Paula Caso
Sat, 6 Aug 2016, 8:26 AM
CGI Activity Time out error 5 Usman Asar
Sat, 6 Aug 2016, 3:51 AM
Upgrade from 2.9.1 to 3.1.1 4 Ivan Gorbachev
Fri, 5 Aug 2016, 11:15 PM
Problem after upgrde to 3.1.1 3 Howard Miller
Fri, 5 Aug 2016, 4:34 PM
3.1.1+ | Solr 6.0.1 | Solr configured correctly, but Cron doesn't run & indexer.php error 1 Ken Task
Fri, 5 Aug 2016, 8:11 AM
Migrate moodle 2.5.6 1 Howard Miller
Thu, 4 Aug 2016, 9:25 PM
Migration help, CSS and images not showing 9 Jim Player
Thu, 4 Aug 2016, 5:13 AM
Change domain name 1 Ken Task
Thu, 4 Aug 2016, 5:01 AM
Moodle on MacOS Server 1 Howard Miller
Thu, 4 Aug 2016, 2:34 AM
how to Upgrade my moodle from 2.7 to 3.1? 1 Howard Miller
Thu, 4 Aug 2016, 2:31 AM
Updating to 3.1.1 - Lost permissions 15 Robert Brenstein
Wed, 3 Aug 2016, 11:10 PM
Hard to debug Email Messaging Problem 4 Breno Jacinto
Wed, 3 Aug 2016, 11:05 AM
User access configuration 1 Emma Richardson
Tue, 2 Aug 2016, 11:40 PM
Error after upgrading from 2.0 to 2.2.11 3 Lewis Kapell
Tue, 2 Aug 2016, 10:56 PM
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