Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
FreeBSD: Moodle requires the iconv PHP extension. Please install or enable the iconv extension. A Coloradian who was sucked into facebook against his wishesWalter Byrd 1 Howard Miller
Wed, 5 Oct 2016, 5:28 AM
How to increase the file size upload limit in Moodle 2.3.2 Picture of Mark MatsuneMark Matsune 28 Emma Richardson
Tue, 4 Oct 2016, 9:28 PM
Basic Install - dataroot storedfilecannotcreatefile Picture of Pete BanishPete Banish 16 Azmat Ullah
Tue, 4 Oct 2016, 6:47 PM
Unknown column 'groupmembersonly' in 'where clause' Wild and Free!John Fitchett 4 John Fitchett
Tue, 4 Oct 2016, 5:48 PM
Plugins Upgrade and Now Blank Plugin Check Screen Picture of William StewartWilliam Stewart 26 William Stewart
Tue, 4 Oct 2016, 5:11 PM
Can't find the openid connect authentication Picture of Hammad AslamHammad Aslam 6 Tifano T
Tue, 4 Oct 2016, 9:02 AM
app_not_configured_for_user, Google, Moodle, SAML2 Picture of Zetrix ZerkaniZetrix Zerkani 4 Zetrix Zerkani
Tue, 4 Oct 2016, 5:28 AM
problem installation Picture of Tariq AdamTariq Adam 2 Tariq Adam
Tue, 4 Oct 2016, 2:17 AM
Error: 404 Not Found Picture of willbo bagginswillbo baggins 0 willbo baggins
Mon, 3 Oct 2016, 11:57 PM
git repository in my installatin folder grows when updating via git Picture of Bernhard WeichelBernhard Weichel 7 Andrew Nicols
Sat, 1 Oct 2016, 8:25 PM
Upgrading problem from 2.8 to 3.1 Picture of Jeff MichaelJeff Michael 1 Venkata Surreddy Dwarampudi
Fri, 30 Sep 2016, 12:21 PM
All graphics gone, after install. Trully vexing problem. Picture of Andre BrassardAndre Brassard 42 Andre Brassard
Fri, 30 Sep 2016, 7:17 AM
Error: Database connection failed. Picture of Winter QuanWinter Quan 26 Brandan Jones
Fri, 30 Sep 2016, 3:53 AM
mass edit image location Picture of mark acton-grievesmark acton-grieves 3 Emma Richardson
Fri, 30 Sep 2016, 1:28 AM
Going 2.9.2 to 3.1... can I upgrade to a different folder? Picture of Fred ProctorFred Proctor 5 Howard Miller
Thu, 29 Sep 2016, 10:44 PM
500 error upgrading Plugins after upgrade/move Picture of Eric KrebillEric Krebill 9 john attwood
Thu, 29 Sep 2016, 2:15 AM
A few databases issues You either love it or you hate itAlbert Ramsbottom 4 Albert Ramsbottom
Wed, 28 Sep 2016, 10:46 PM
2.0.1>3.1.2 upgrade, email weirdness Picture of Alan HolcombAlan Holcomb 0 Alan Holcomb
Wed, 28 Sep 2016, 11:06 AM
New Tab When Downloading Student Files Picture of Steve HylandSteve Hyland 4 Steve Hyland
Wed, 28 Sep 2016, 10:40 AM
Probs after Ubuntu upgrade Picture of Sonja SperberSonja Sperber 8 Sonja Sperber
Tue, 27 Sep 2016, 11:09 PM
Intranet to Internet Migrate! LOGO FILENayyar Khan 2 Emma Richardson
Tue, 27 Sep 2016, 7:57 PM
Ubuntu 16.04. Installation step 6 Picture of Saša KeserSaša Keser 2 Saša Keser
Tue, 27 Sep 2016, 7:37 PM
Git update issues Picture of Rob FrancisRob Francis 2 Ken Task
Tue, 27 Sep 2016, 9:58 AM
Upgrade issues with GRADE button and results Picture of Ron GuiRon Gui 4 Howard Miller
Mon, 26 Sep 2016, 8:47 PM
Problem in Creating Moodle Account Picture of Choolangika SirisuriyaChoolangika Sirisuriya 2 Emma Richardson
Mon, 26 Sep 2016, 7:00 PM
step Installation System not pass Picture of mahmood vahidpoormahmood vahidpoor 2 mahmood vahidpoor
Mon, 26 Sep 2016, 4:26 PM
Moodle Installation - Confirm paths Picture of Centro de Investigacion y Capacitacion Genealogica ParaguayCentro de Investigacion y Capacitacion Genealogica Paraguay 5 Usman Asar
Sun, 25 Sep 2016, 10:28 AM
Database Errors during Install Picture of Philip JonesPhilip Jones 4 Philip Jones
Sat, 24 Sep 2016, 6:28 AM
504 Gateway Timeout Picture of Andy ChaplinAndy Chaplin 7 AL Rachels
Sat, 24 Sep 2016, 6:22 AM
Apache Version Picture of Thiago NunesThiago Nunes 2 Gareth J Barnard
Sat, 24 Sep 2016, 6:15 AM
Moodle Upgrade Weirdness Picture of Melanie MornardMelanie Mornard 7 Just H
Sat, 24 Sep 2016, 2:48 AM
Password reset Emails not sent after upgrade Picture of Constance HorneConstance Horne 0 Constance Horne
Fri, 23 Sep 2016, 11:54 PM
Error after updating PHP Picture of Stuart HoaenStuart Hoaen 8 Usman Asar
Fri, 23 Sep 2016, 1:56 AM
navigation doesnt work sometimes Picture of Callum PirieCallum Pirie 4 Callum Pirie
Thu, 22 Sep 2016, 11:45 PM
After InnoDB Conversion, 1 MyISAM table left? Picture of Constance HorneConstance Horne 0 Constance Horne
Thu, 22 Sep 2016, 11:13 PM
Upgrade Issues - 1.9 > 2.0+ Picture of Joe MarsJoe Mars 18 Joe Mars
Thu, 22 Sep 2016, 9:06 PM
Upgraded from 1.9 to 3.1 but now completely lost! Picture of Debbie KDebbie K 3 Debbie K
Thu, 22 Sep 2016, 8:06 PM
Upgrading from command line Picture of Jonathan LackeyJonathan Lackey 12 Albert Ramsbottom
Thu, 22 Sep 2016, 6:11 PM
text editor Picture of Jon WilliamsJon Williams 4 monika sharma
Thu, 22 Sep 2016, 1:30 PM
Moodle 2.94 Picture of Ed QuinnEd Quinn 3 Ken Task
Thu, 22 Sep 2016, 10:23 AM
What ports does moodle/php use Picture of Matt MolloyMatt Molloy 6 Visvanath Ratnaweera
Wed, 21 Sep 2016, 3:21 PM
Docker + Nginx reverse proxy + Apache2 + Moodle Picture of Kevin PoulsenKevin Poulsen 3 Kevin Poulsen
Wed, 21 Sep 2016, 5:17 AM
Cron error Picture of philipp lesmanaphilipp lesmana 2 philipp lesmana
Wed, 21 Sep 2016, 1:32 AM
memory_limit error... Picture of Gil NunesGil Nunes 7 Ken Task
Tue, 20 Sep 2016, 7:32 PM
Installing Moodle in Fedora 24 Picture of pete moodlepete moodle 12 Jean-Marc Roy
Tue, 20 Sep 2016, 8:44 AM
v2 pv2: ERROR Fatal: $CFG->dataroot is not configured properly! Exiting Picture of Markus StroblMarkus Strobl 16 Visvanath Ratnaweera
Mon, 19 Sep 2016, 10:26 PM
After upgrading to 3.0, cannot change Administration settings Picture of Melissa CampbellMelissa Campbell 13 Carl Boyd
Mon, 19 Sep 2016, 8:26 PM
Upgrade Moodle ? Picture of Thomas HansonThomas Hanson 4 Thomas Hanson
Sun, 18 Sep 2016, 12:45 AM
Changing moodle url Picture of jeKnowledge jeKnowledgejeKnowledge jeKnowledge 1 Emma Richardson
Sat, 17 Sep 2016, 12:01 AM
SQL Query problem after updating Picture of Martin Aarhus GregersenMartin Aarhus Gregersen 9 Howard Miller
Thu, 15 Sep 2016, 9:46 PM
MIgrating Moodle from Ubuntu to REHL 7 Picture of Stephan TedescoStephan Tedesco 8 Stephan Tedesco
Thu, 15 Sep 2016, 5:01 PM
New cron error in Moodle 3.1.1 from 2.7.11 Picture of Rex LorenzoRex Lorenzo 2 Visvanath Ratnaweera
Wed, 14 Sep 2016, 11:07 PM
Error "error/file_not_writable" when attempting course back up Picture of Michael OttoMichael Otto 3 Clement See
Wed, 14 Sep 2016, 4:30 PM
Error Reading from Database (View User Profiles & Adding New Users) Picture of Kevin HickeyKevin Hickey 1 Marina Glancy
Wed, 14 Sep 2016, 11:47 AM
Link git to existing installation? Picture of Kris JacobsKris Jacobs 5 Kris Jacobs
Wed, 14 Sep 2016, 1:56 AM
Moodle not working Picture of Nitish ReddyNitish Reddy 2 Robert Brenstein
Tue, 13 Sep 2016, 10:18 PM
Installation error on moodle 2.9.2 (Build: 20150914) Picture of Arturo GuintoArturo Guinto 1 Howard Miller
Tue, 13 Sep 2016, 5:00 PM
Moodle upgrade error from 3.0.4+ to 3.1 Picture of Yong RaYong Ra 19 Cameron Ball
Tue, 13 Sep 2016, 10:37 AM
Upgrade 2.6 to 2.7 CLI GIT Picture of Helson CHelson C 7 Helson C
Mon, 12 Sep 2016, 8:42 PM
Problem with backups: Column 'availablefrom' cannot be null Picture of Oscar P.S.Oscar P.S. 1 Howard Miller
Mon, 12 Sep 2016, 6:46 PM
How to upload .exe file without using SCORM/IMS to Moodle Picture of Nagesh JapaNagesh Japa 6 Nagesh Japa
Sun, 11 Sep 2016, 1:58 PM
Unable to change database user name Picture of Abhishek ChauhanAbhishek Chauhan 4 Saša Stamenković
Sun, 11 Sep 2016, 8:07 AM
LDAP Synchronization Picture of Holger SchmidtHolger Schmidt 2 Emma Richardson
Sat, 10 Sep 2016, 9:27 PM
Will not show the site... Picture of Ryan MarshallRyan Marshall 2 Ryan Marshall
Fri, 9 Sep 2016, 3:11 AM
Upgrading from 2.8.1 to 3.0.2 Picture of Leon LandelsLeon Landels 3 Rick Jerz
Thu, 8 Sep 2016, 10:47 PM
New install won't allow email based self-registration Picture of Dory SheldanDory Sheldan 1 Mary Cooch
Thu, 8 Sep 2016, 2:19 PM
Windows Upgrade Moodle from 2.4 to 2.9- Help Picture of Sílvia CardosoSílvia Cardoso 0 Sílvia Cardoso
Wed, 7 Sep 2016, 7:48 PM
Retrograde Upgrade Picture of Bill McNuttBill McNutt 6 Ken Task
Wed, 7 Sep 2016, 12:56 PM
Upgrading from 2.7 to 3.1.1 Picture of Gunilla BrattbergGunilla Brattberg 12 Grant Mucha
Wed, 7 Sep 2016, 1:17 AM
PHP "/ext" folder in windows (php_dblib.dll), location in LINUX? Picture of Christian Dela CruzChristian Dela Cruz 2 Ken Task
Tue, 6 Sep 2016, 7:51 PM
Upgrading from Moodle 2.5.2 to 3.1.1 Need Help! Upgrade not recognized Picture of Sigrid GreenSigrid Green 3 Marina Glancy
Tue, 6 Sep 2016, 9:22 AM
Moodle 3.1.1 Help Icons Error Picture of Neville BoothNeville Booth 2 Neville Booth
Tue, 6 Sep 2016, 4:32 AM
Moodle 2.5 new Password hash Picture of José C.José C. 10 Xbalanqué Velázquez
Mon, 5 Sep 2016, 11:53 PM
Restoring a Moodle 2 front page course to Moodle 3 Picture of Tony AtkinTony Atkin 1 Mark Nelson
Mon, 5 Sep 2016, 5:54 PM
Uploading Moodle site from XAMPP to host. Picture of Dimitris SotDimitris Sot 1 Visvanath Ratnaweera
Mon, 5 Sep 2016, 1:15 AM
Unable to fetch available updates data - unexpected cURL error. Picture of Nagesh JapaNagesh Japa 3 Nagesh Japa
Sat, 3 Sep 2016, 12:20 PM
Upgrading from 1.9 to 3.0 and received error Picture of Phil BrownPhil Brown 2 Brian Pool
Fri, 2 Sep 2016, 11:26 PM
Salvage old moodle install Picture of Luke EvansLuke Evans 11 Emma Richardson
Fri, 2 Sep 2016, 10:42 PM
Unicode data in a Unicode-only collation or ntext data cannot be sent to clients using DB-Library (such as ISQL) or ODBC version 3.7 or earlier Error code: dmlreadexception Picture of Christian Dela CruzChristian Dela Cruz 2 Christian Dela Cruz
Fri, 2 Sep 2016, 10:08 PM
Moodle 3.1, FreeBSD and php56_xmlreader Picture of andrew perryandrew perry 2 andrew perry
Fri, 2 Sep 2016, 5:46 PM
Missing entries in external_functions table after upgrading to Moodle 3.1 Picture of Sara Arjona TéllezSara Arjona Téllez 0 Sara Arjona Téllez
Fri, 2 Sep 2016, 2:38 PM
How do I set up Cron on a Mac Picture of Philip StottPhilip Stott 1 Gareth J Barnard
Fri, 2 Sep 2016, 5:24 AM
Tried to send you an email but failed! Picture of Wesam BhayaWesam Bhaya 7 Emma Richardson
Thu, 1 Sep 2016, 11:11 PM
Registering site to allow push notifications Rodrigo FilgueiraRodrigo Filgueira 3 Mary Cooch
Thu, 1 Sep 2016, 8:46 PM
Upgrade PHP version on VPS Picture of Dipankar RoyDipankar Roy 16 Howard Miller
Thu, 1 Sep 2016, 6:36 PM
Upgrade to 3.1 Picture of Stuart AxfordStuart Axford 1 Howard Miller
Wed, 31 Aug 2016, 5:37 PM
Enabling PHP OPcahe in Wamp 64 Picture of Fola AkinfeFola Akinfe 5 Fola Akinfe
Wed, 31 Aug 2016, 5:31 PM
Microsoft Edge and inserting links Picture of Thomas CollegeThomas College 0 Thomas College
Wed, 31 Aug 2016, 1:26 AM
Assignments not upgraded You either love it or you hate itAlbert Ramsbottom 3 Howard Miller
Tue, 30 Aug 2016, 8:11 PM
Can't get past the Configuration Completed page Picture of Gary LagoyGary Lagoy 12 tommy dwi julianto
Tue, 30 Aug 2016, 11:54 AM
Putting a 2nd moodle instance inside the 1st Picture of Kimber WardenKimber Warden 3 Emma Richardson
Mon, 29 Aug 2016, 10:11 PM
Gets to license then fails on database read Picture of Ignacio ValdesIgnacio Valdes 17 Ken Task
Mon, 29 Aug 2016, 6:54 PM
course restore error / course import Picture of Holger SchmidtHolger Schmidt 4 Ken Task
Sun, 28 Aug 2016, 9:39 PM
Error Installing crontab: bad hour Picture of John RodgersJohn Rodgers 8 John Rodgers
Sun, 28 Aug 2016, 8:51 AM
Need install of Moodle4Mac 3.1.1+ pkg help? Picture of Richard TannerRichard Tanner 2 Richard Tanner
Sun, 28 Aug 2016, 2:26 AM
Which Apache to download? Picture of Richard TannerRichard Tanner 1 Richard Tanner
Sun, 28 Aug 2016, 12:09 AM
Migration problems Picture of Henry FosterHenry Foster 5 Ken Task
Sat, 27 Aug 2016, 8:36 PM
No instalation page on 127.0.01 Picture of Pawel JaroszPawel Jarosz 1 Usman Asar
Sat, 27 Aug 2016, 3:44 AM
ssl warn in error log Picture of Pawel JaroszPawel Jarosz 0 Pawel Jarosz
Fri, 26 Aug 2016, 11:17 PM
Upscaling in Moodlecloud Picture of Sarah HolmesSarah Holmes 1 Chris Reid
Fri, 26 Aug 2016, 3:42 PM
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