Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Cannot update because of error loop Picture of Laurie StevensLaurie Stevens 2 Emma Richardson
Fri, 28 Oct 2016, 8:52 PM
Editing user details Picture of Alex VarsakopoulosAlex Varsakopoulos 4 Helen Foster
Fri, 28 Oct 2016, 1:48 PM
Need basic help with DB transfer from MySQL to InnoDB Picture of Laurie StevensLaurie Stevens 0 Laurie Stevens
Fri, 28 Oct 2016, 2:46 AM
Make Moodle Website Public (Intranet and Internet) - DNS Configuration Picture of Schwann ChanSchwann Chan 2 Albert Ramsbottom
Thu, 27 Oct 2016, 8:42 PM
Copying Moodle 2.9 to an internal server Picture of Dave EmsleyDave Emsley 0 Dave Emsley
Thu, 27 Oct 2016, 8:27 PM
There is a problem with the resource you are looking for, and it cannot be displayed. Picture of premthilak cpremthilak c 4 premthilak c
Thu, 27 Oct 2016, 7:22 PM
Problem getting PHP running on IIS8 Picture of Joseph EdwardsJoseph Edwards 7 Usman Asar
Thu, 27 Oct 2016, 5:59 PM
redirect in index.php Picture of Fabrizio RamosFabrizio Ramos 2 Emma Richardson
Wed, 26 Oct 2016, 9:41 PM
Extracting admin user You either love it or you hate itAlbert Ramsbottom 5 Emma Richardson
Wed, 26 Oct 2016, 7:03 PM
checking for new versions of plugins You either love it or you hate itAlbert Ramsbottom 3 Albert Ramsbottom
Tue, 25 Oct 2016, 3:49 PM
Cannot connect to local Moodle installation Picture of willbo bagginswillbo baggins 1 Howard Miller
Tue, 25 Oct 2016, 3:44 AM
Could not open input file: admin/cli/purge_caches Picture of David MaldonadoDavid Maldonado 7 David Maldonado
Mon, 24 Oct 2016, 11:07 PM
Unable to run the database and apache Picture of Michelle HsuMichelle Hsu 4 Michelle Hsu
Mon, 24 Oct 2016, 8:24 PM
Transferring Course and Student Data Picture of Daniel YordyDaniel Yordy 1 Emma Richardson
Mon, 24 Oct 2016, 6:49 PM
Roll Back of an Add-on/Plugin Picture of Ken TaskKen Task 5 Ken Task
Mon, 24 Oct 2016, 8:00 AM
Missing plugin Picture of francois mahoufrancois mahou 6 francois mahou
Sun, 23 Oct 2016, 10:09 PM
Fatal error: $CFG->dataroot is not configured properly Picture of James CarrollJames Carroll 6 Debbie K
Sat, 22 Oct 2016, 9:46 PM
Question type Cloze Picture of alberto alivertialberto aliverti 1 Howard Miller
Sat, 22 Oct 2016, 2:02 PM
Multiple Moodle Instances on One Server Picture of Daniel WainwrightDaniel Wainwright 16 Usman Asar
Sat, 22 Oct 2016, 12:13 AM
I want to install a Moodle 3.1.2+ on amazon web services (AWS) and Moodle 3.1.2+ can be install on the window server can you guide me how to do these done quickly as possible Picture of Deepak MishraDeepak Mishra 1 Emma Richardson
Fri, 21 Oct 2016, 8:06 PM
Fail to upgrade from moodle 2.7 to 3.1 cause of Illegal mix of collations Picture of hugo joehugo joe 3 Howard Miller
Fri, 21 Oct 2016, 3:26 PM
Upload Moodle website from localhost to live server Picture of Uzair HaiderUzair Haider 2 kamesh veerachamy
Fri, 21 Oct 2016, 12:53 AM
Help! Uninstalled SCORM and can´t get it back Picture of John CurtinJohn Curtin 2 John Curtin
Thu, 20 Oct 2016, 5:44 PM
Moodle is not sending password reset emails Picture of Ahmad MoussaAhmad Moussa 1 Albert Ramsbottom
Thu, 20 Oct 2016, 4:18 PM
I have problem host private file Picture of kriengsank chanchaingarmkriengsank chanchaingarm 5 kriengsank chanchaingarm
Thu, 20 Oct 2016, 3:59 PM
http://mywebsite.com/my/ - Is not working Picture of Ibrahim HaliduIbrahim Halidu 8 Ibrahim Halidu
Thu, 20 Oct 2016, 7:33 AM
Grid Format for Courses - Upgrade Help Picture of Lee DaymondLee Daymond 2 Lee Daymond
Wed, 19 Oct 2016, 10:30 PM
Installing Solr PHP7-Module in Plesk/Ubuntu Environment Picture of Andreas GiesenAndreas Giesen 8 Ken Task
Wed, 19 Oct 2016, 9:26 PM
How to install moodle on godaddy server Picture of premthilak cpremthilak c 1 Rick Jerz
Wed, 19 Oct 2016, 8:36 PM
icons not showing during installation Picture of mart van der nietmart van der niet 5 mart van der niet
Wed, 19 Oct 2016, 3:44 PM
Incomplete Installation Picture of Abha .Abha . 8 Greg Rudl
Wed, 19 Oct 2016, 3:46 AM
Updating plugins - HELP - Picture of Mandy ConnickMandy Connick 17 Emma Richardson
Wed, 19 Oct 2016, 12:42 AM
php mail port You either love it or you hate itAlbert Ramsbottom 12 Emma Richardson
Tue, 18 Oct 2016, 8:12 PM
Upgrading to 3.1.2 javascript errors Picture of Lester StoffelsLester Stoffels 2 Lester Stoffels
Tue, 18 Oct 2016, 12:37 AM
¿Execute PHP script in a scorm? I'm a newbie!!! Picture of Héctor Sulbarán PérezHéctor Sulbarán Pérez 1 Howard Miller
Mon, 17 Oct 2016, 2:09 PM
Moodle 2.9.x and PHP 7.0.x Picture of Ken TaskKen Task 3 Marina Glancy
Mon, 17 Oct 2016, 9:02 AM
Adding a Domain Name Picture of Jason MartinezJason Martinez 3 John Moore
Mon, 17 Oct 2016, 7:34 AM
Beginner needs step-by-step instructions for adding xmlrpc in XAMPP Picture of Laurie StevensLaurie Stevens 6 Rick Jerz
Sun, 16 Oct 2016, 11:56 AM
installing moodle 3.1.2 with plesk panels on windows Picture of wally rohdewally rohde 7 wally rohde
Sun, 16 Oct 2016, 5:46 AM
Semra Beckham-Latest Version of Moodle Picture of Semra BeckhamSemra Beckham 1 Howard Miller
Sun, 16 Oct 2016, 12:45 AM
Coding error detected: Invalid property requested, or the property does not has a default value Picture of Steven PallickalSteven Pallickal 2 Steven Pallickal
Fri, 14 Oct 2016, 9:50 PM
moodle link change Picture of Anderson HsuAnderson Hsu 3 Anderson Hsu
Fri, 14 Oct 2016, 4:59 PM
Face to Face - upgrading from 2008100300 to 201430600 on Moodle 2.6 Picture of Joel AlbertsonJoel Albertson 4 Joel Albertson
Fri, 14 Oct 2016, 4:18 AM
Warning: opendir .git/logs Picture of Joël SchmidJoël Schmid 3 Howard Miller
Thu, 13 Oct 2016, 8:10 PM
Error reading from database, ddltablenotexist (Help!) mathDavid Morrow 15 Emma Richardson
Thu, 13 Oct 2016, 8:10 PM
Cannot upgrade from Moodle2.6 to latest version Moodle 3.1 Picture of Hai Anh TranHai Anh Tran 3 Howard Miller
Thu, 13 Oct 2016, 5:14 PM
Install error Picture of Vitaliy BoduenVitaliy Boduen 1 A. Obeid
Thu, 13 Oct 2016, 3:26 PM
Error 421 Authorization Required Picture of John SarifJohn Sarif 1 Ken Task
Thu, 13 Oct 2016, 1:35 AM
error updating plugins Picture of Yong RaYong Ra 11 Paul F
Wed, 12 Oct 2016, 10:16 PM
Error migrating moodle site(parse error) Picture of Karan SinghKaran Singh 1 Leon Stringer
Wed, 12 Oct 2016, 4:17 PM
Error while Uploading and Editing a file Picture of Sudeep SSudeep S 1 Just H
Wed, 12 Oct 2016, 3:01 PM
SCORM packages not available after upgrade 2.4.1->3.1.2 Picture of Arkadiusz BaryłaArkadiusz Baryła 5 Ken Task
Wed, 12 Oct 2016, 12:10 AM
Installation syntax/parse errors Picture of Sheta KaeySheta Kaey 6 syed Adnan Haider
Tue, 11 Oct 2016, 9:18 AM
Error writing to Database John JacksonJohn Jackson 10 Ken Task
Tue, 11 Oct 2016, 8:36 AM
Hotpot mod installation issue Picture of Przemek KrakowianPrzemek Krakowian 5 Przemek Krakowian
Fri, 7 Oct 2016, 10:05 PM
Installling 3.1.2 Error Picture of Margarita GarciaMargarita Garcia 3 Emma Richardson
Fri, 7 Oct 2016, 7:48 PM
Documentation BEFORE installation Picture of Anne Sophie VANDAMMEAnne Sophie VANDAMME 6 Anne Sophie VANDAMME
Fri, 7 Oct 2016, 3:41 PM
Determine Moodle Version Picture of Che LuChe Lu 14 Matt Sullivan
Fri, 7 Oct 2016, 2:36 AM
Creation of Elastic IP in Amazon EC2 Picture of Bill RitchieBill Ritchie 2 Bill Ritchie
Thu, 6 Oct 2016, 10:13 PM
Issues with user passwords on march from 1.9 to 2.9 You either love it or you hate itAlbert Ramsbottom 2 Debbie K
Thu, 6 Oct 2016, 4:08 PM
Fatal error: Uncaught dml_exception: Table “config” does not exist when setting up Moodle 3.1 for the first time Picture of Marty FenwickMarty Fenwick 0 Marty Fenwick
Thu, 6 Oct 2016, 3:18 PM
add-on pricing for 12, 18, 24, and 30 users of BigBlueButton? Picture of Tom GGTom GG 1 Jordan Tomkinson
Thu, 6 Oct 2016, 10:51 AM
Regarding upgrade to 3.1.2 Picture of frooty yfrooty y 5 Rick Jerz
Thu, 6 Oct 2016, 6:08 AM
problem installation Picture of mahmood vahidpoormahmood vahidpoor 8 mahmood vahidpoor
Thu, 6 Oct 2016, 1:49 AM
How can I uninstall Moodle Picture of Choolangika SirisuriyaChoolangika Sirisuriya 4 Howard Miller
Wed, 5 Oct 2016, 4:35 PM
FreeBSD: Moodle requires the iconv PHP extension. Please install or enable the iconv extension. A Coloradian who was sucked into facebook against his wishesWalter Byrd 1 Howard Miller
Wed, 5 Oct 2016, 5:28 AM
How to increase the file size upload limit in Moodle 2.3.2 Picture of Mark MatsuneMark Matsune 28 Emma Richardson
Tue, 4 Oct 2016, 9:28 PM
Basic Install - dataroot storedfilecannotcreatefile Picture of Pete BanishPete Banish 16 Azmat Ullah
Tue, 4 Oct 2016, 6:47 PM
Unknown column 'groupmembersonly' in 'where clause' Wild and Free!John Fitchett 4 John Fitchett
Tue, 4 Oct 2016, 5:48 PM
Plugins Upgrade and Now Blank Plugin Check Screen Picture of William StewartWilliam Stewart 26 William Stewart
Tue, 4 Oct 2016, 5:11 PM
Can't find the openid connect authentication Picture of Hammad AslamHammad Aslam 6 Tifano T
Tue, 4 Oct 2016, 9:02 AM
app_not_configured_for_user, Google, Moodle, SAML2 Picture of Zetrix ZerkaniZetrix Zerkani 4 Zetrix Zerkani
Tue, 4 Oct 2016, 5:28 AM
problem installation Picture of Tariq AdamTariq Adam 2 Tariq Adam
Tue, 4 Oct 2016, 2:17 AM
Error: 404 Not Found Picture of willbo bagginswillbo baggins 0 willbo baggins
Mon, 3 Oct 2016, 11:57 PM
git repository in my installatin folder grows when updating via git Picture of Bernhard WeichelBernhard Weichel 7 Andrew Nicols
Sat, 1 Oct 2016, 8:25 PM
Upgrading problem from 2.8 to 3.1 Picture of Jeff MichaelJeff Michael 1 Venkata Surreddy Dwarampudi
Fri, 30 Sep 2016, 12:21 PM
All graphics gone, after install. Trully vexing problem. Picture of Andre BrassardAndre Brassard 42 Andre Brassard
Fri, 30 Sep 2016, 7:17 AM
Error: Database connection failed. Picture of Winter QuanWinter Quan 26 Brandan Jones
Fri, 30 Sep 2016, 3:53 AM
mass edit image location Picture of mark acton-grievesmark acton-grieves 3 Emma Richardson
Fri, 30 Sep 2016, 1:28 AM
Going 2.9.2 to 3.1... can I upgrade to a different folder? Picture of Fred ProctorFred Proctor 5 Howard Miller
Thu, 29 Sep 2016, 10:44 PM
500 error upgrading Plugins after upgrade/move Picture of Eric KrebillEric Krebill 9 john attwood
Thu, 29 Sep 2016, 2:15 AM
A few databases issues You either love it or you hate itAlbert Ramsbottom 4 Albert Ramsbottom
Wed, 28 Sep 2016, 10:46 PM
2.0.1>3.1.2 upgrade, email weirdness Picture of Alan HolcombAlan Holcomb 0 Alan Holcomb
Wed, 28 Sep 2016, 11:06 AM
New Tab When Downloading Student Files Picture of Steve HylandSteve Hyland 4 Steve Hyland
Wed, 28 Sep 2016, 10:40 AM
Probs after Ubuntu upgrade Picture of Sonja SperberSonja Sperber 8 Sonja Sperber
Tue, 27 Sep 2016, 11:09 PM
Intranet to Internet Migrate! LOGO FILENayyar Khan 2 Emma Richardson
Tue, 27 Sep 2016, 7:57 PM
Ubuntu 16.04. Installation step 6 Picture of Saša KeserSaša Keser 2 Saša Keser
Tue, 27 Sep 2016, 7:37 PM
Git update issues Picture of Rob FrancisRob Francis 2 Ken Task
Tue, 27 Sep 2016, 9:58 AM
Upgrade issues with GRADE button and results Picture of Ron GuiRon Gui 4 Howard Miller
Mon, 26 Sep 2016, 8:47 PM
Problem in Creating Moodle Account Picture of Choolangika SirisuriyaChoolangika Sirisuriya 2 Emma Richardson
Mon, 26 Sep 2016, 7:00 PM
step Installation System not pass Picture of mahmood vahidpoormahmood vahidpoor 2 mahmood vahidpoor
Mon, 26 Sep 2016, 4:26 PM
Moodle Installation - Confirm paths Picture of Centro de Investigacion y Capacitacion Genealogica ParaguayCentro de Investigacion y Capacitacion Genealogica Paraguay 5 Usman Asar
Sun, 25 Sep 2016, 10:28 AM
Database Errors during Install Picture of Philip JonesPhilip Jones 4 Philip Jones
Sat, 24 Sep 2016, 6:28 AM
504 Gateway Timeout Picture of Andy ChaplinAndy Chaplin 7 AL Rachels
Sat, 24 Sep 2016, 6:22 AM
Apache Version Picture of Thiago NunesThiago Nunes 2 Gareth J Barnard
Sat, 24 Sep 2016, 6:15 AM
Moodle Upgrade Weirdness Picture of Melanie MornardMelanie Mornard 7 Just H
Sat, 24 Sep 2016, 2:48 AM
Password reset Emails not sent after upgrade Picture of Constance HorneConstance Horne 0 Constance Horne
Fri, 23 Sep 2016, 11:54 PM
Error after updating PHP Picture of Stuart HoaenStuart Hoaen 8 Usman Asar
Fri, 23 Sep 2016, 1:56 AM
navigation doesnt work sometimes Picture of Callum PirieCallum Pirie 4 Callum Pirie
Thu, 22 Sep 2016, 11:45 PM
After InnoDB Conversion, 1 MyISAM table left? Picture of Constance HorneConstance Horne 0 Constance Horne
Thu, 22 Sep 2016, 11:13 PM
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