Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Base and canvas themes gone in 3.2 Picture of Fred YankowskiFred Yankowski 2 Fred Yankowski
Tue, 6 Dec 2016, 10:36 PM
Moodle 3 returned to Install page after being configured and working Picture of Geoff RochesterGeoff Rochester 3 Ken Task
Tue, 6 Dec 2016, 7:41 AM
problem to install moodle 2.7 on ovh serveur Picture of georgio ramazzaquigeorgio ramazzaqui 1 Laurent BANNWARTH
Tue, 6 Dec 2016, 7:30 AM
getsiteadminbranch.php 500 Internal Server Error Picture of sameh Ahmedsameh Ahmed 1 Emma Richardson
Mon, 5 Dec 2016, 11:08 PM
3.1.3+: Description problems after upgrading from 2.7.: not editable Picture of Monica FranzMonica Franz 2 Monica Franz
Mon, 5 Dec 2016, 3:54 PM
What’s New in 3.2? Picture of Natassia StelmaszekNatassia Stelmaszek 15 Derek Chirnside
Mon, 5 Dec 2016, 1:11 PM
Error 500 when installing a plug-in or importing a new language Picture of Alejandro MauroAlejandro Mauro 1 Ken Task
Mon, 5 Dec 2016, 5:19 AM
"The data source class does not exist" - upgrade error Picture of Johann AngsuesserJohann Angsuesser 26 Ken Task
Mon, 5 Dec 2016, 1:49 AM
Trusted Repo Sites Picture of Natassia StelmaszekNatassia Stelmaszek 9 Ken Task
Sun, 4 Dec 2016, 10:47 PM
Wrong results in grid format while upgrading the to 3.1n Picture of Irith HermanIrith Herman 0 Irith Herman
Sun, 4 Dec 2016, 9:25 PM
Multiple inner join in moodle 2.8 Picture of vysakh bvysakh b 2 vysakh b
Sat, 3 Dec 2016, 5:47 PM
Installing - Refused to execute script Picture of Jaco van der WaltJaco van der Walt 5 Emma Richardson
Fri, 2 Dec 2016, 9:06 PM
Can't restore course to local server Picture of Mark WhitesidesMark Whitesides 2 Emma Richardson
Fri, 2 Dec 2016, 2:43 AM
Two Moodle Instances on one server Picture of Lars KumbierLars Kumbier 11 Randy Thornton
Fri, 2 Dec 2016, 2:25 AM
Upgrading customized moodle Picture of Lakshmi RajkumarLakshmi Rajkumar 5 Usman Asar
Fri, 2 Dec 2016, 1:18 AM
Upgrading from 2.8.x to 3.1.3+ Picture of Jeff MitchellJeff Mitchell 3 Ken Task
Thu, 1 Dec 2016, 5:29 AM
Windows complete install 3.1.3 - Debug info: MySQL server has gone away Picture of Jeff MartinJeff Martin 3 Jeff Martin
Wed, 30 Nov 2016, 9:44 PM
Moving Moodle from one system to another Picture of Swapnil PatelSwapnil Patel 3 Usman Asar
Wed, 30 Nov 2016, 6:47 PM
Receiving Database Error Message When Attempting to Access Moodle Site Picture of Ericka JamesEricka James 2 Emma Richardson
Wed, 30 Nov 2016, 10:09 AM
Error installing moodle on Windows 10 Picture of John NguyenJohn Nguyen 3 Howard Miller
Wed, 30 Nov 2016, 7:14 AM
Instalación RaggedJennifer Mayo 1 Helen Foster
Wed, 30 Nov 2016, 1:00 AM
Error after upgrading from 2.7 to 3.1 latest Picture of Darren HDarren H 1 Vitaly Rymarau
Tue, 29 Nov 2016, 4:06 PM
sharing moodle data directory (yearly instances) Picture of Edwin AcevedoEdwin Acevedo 3 Ken Task
Tue, 29 Nov 2016, 8:16 AM
Fatal error after upgrading to 3.1 (mediacore) Picture of Ludo MLudo M 1 Ludo M
Tue, 29 Nov 2016, 6:23 AM
MIgrate Moodle On-Premise to Moodle Azure Web App Picture of Sandy AZorinSandy AZorin 1 Howard Miller
Mon, 28 Nov 2016, 11:34 PM
Issues on upgrading to 3.1.2 Picture of Davide DavideDavide Davide 11 Davide Davide
Mon, 28 Nov 2016, 9:43 PM
"Migrate" a installation to a new Server Picture of Michael BrostMichael Brost 5 Ken Task
Sat, 26 Nov 2016, 12:04 AM
Site Backup - moodledata directories Picture of Richard TroutRichard Trout 5 Ken Task
Fri, 25 Nov 2016, 7:24 AM
ERROR!!! The code you are using is OLDER than the version that made these databases Picture of Ramakrishna DatlaRamakrishna Datla 2 Howard Miller
Fri, 25 Nov 2016, 5:12 AM
No input file specified Picture of Ramakrishna DatlaRamakrishna Datla 2 Ramakrishna Datla
Thu, 24 Nov 2016, 9:34 PM
Develop something that sends information to each user course completion Picture of Matheus FreitasMatheus Freitas 2 Matheus Freitas
Thu, 24 Nov 2016, 6:59 PM
PHP Fatal error: Call to undefined function get_string() Picture of premthilak cpremthilak c 8 Rick Jerz
Wed, 23 Nov 2016, 11:32 PM
Fatal Error on fresh install - string_manager_standard.php on line 79 Picture of Rob KinnearRob Kinnear 0 Rob Kinnear
Wed, 23 Nov 2016, 10:18 PM
Sharing database between 2 moodles error (one via PC for internal and one via r-pi for web access) Picture of Steve RichardsSteve Richards 1 Steve Richards
Wed, 23 Nov 2016, 7:37 PM
Moodle home Wrong redirection Picture of M AlsM Als 1 M Als
Wed, 23 Nov 2016, 1:40 PM
site migration Picture of Nicholas RathbunNicholas Rathbun 1 Nicholas Rathbun
Wed, 23 Nov 2016, 2:56 AM
Upgrade Help Picture of Lee DaymondLee Daymond 9 Ken Task
Tue, 22 Nov 2016, 5:11 AM
Moodle 3.1.3. installation error Picture of cristi etegancristi etegan 4 cristi etegan
Tue, 22 Nov 2016, 3:51 AM
Automatic update to Moodle 3.1.3 didn't work Picture of Matthias GigerMatthias Giger 7 Ken Task
Tue, 22 Nov 2016, 2:08 AM
New settings on upgradesettings.php dissapeared while making selections, can we get them back? Old work pic.Paul Vasilauskis 3 Paul Vasilauskis
Mon, 21 Nov 2016, 10:51 PM
Not able to "Start Moodle.exe" Picture of ajit singhajit singh 1 Davide Davide
Mon, 21 Nov 2016, 9:41 PM
I have a problem with my moodle site please. When I finished install , the CSS file doesn't load. Picture of zea onezea one 0 zea one
Mon, 21 Nov 2016, 7:46 PM
CSS file not loading (moodle 2.5) Picture of Luis IbhiaborLuis Ibhiabor 8 zea one
Mon, 21 Nov 2016, 4:35 PM
HTTP ERROR 500 after accept Conditions during Installation Picture of john johnjohn john 3 Ken Task
Mon, 21 Nov 2016, 1:07 AM
NBC Learn Plugin is not showing on moodle site Picture of Syed AliSyed Ali 0 Syed Ali
Sat, 19 Nov 2016, 6:19 AM
Guest can no longer view courses after Moodle 3.1.3 upgrade Picture of Paul MurrayPaul Murray 6 Paul Murray
Fri, 18 Nov 2016, 9:09 PM
External database not connected Picture of Aditya DubayAditya Dubay 14 Salman Zaidi
Fri, 18 Nov 2016, 1:15 AM
could not verify that actually send the message (and not a spammer) Picture of Jamshed IJamshed I 0 Jamshed I
Fri, 18 Nov 2016, 12:29 AM
How to set the default settings they ask you about when you complete an upgrade? Picture of Andrew LeerAndrew Leer 6 Paul Vasilauskis
Thu, 17 Nov 2016, 10:16 PM
Updating results in links back to Admin profile, not correct links Picture of Peter de MamielPeter de Mamiel 2 Peter de Mamiel
Thu, 17 Nov 2016, 9:57 PM
Easy(er) Moodle Upgrading Picture of P BowersP Bowers 10 P Bowers
Thu, 17 Nov 2016, 3:23 AM
Migrating 2.7 to 3.1 on a different Server, 2 Courses Picture of Wendell ClarkWendell Clark 7 Ken Task
Wed, 16 Nov 2016, 11:41 PM
Internal Server Error , while installing Picture of premthilak cpremthilak c 1 Howard Miller
Wed, 16 Nov 2016, 6:10 PM
Cron, PHP and Windows not getting along? Picture of Ryan MarshallRyan Marshall 2 Ryan Marshall
Wed, 16 Nov 2016, 12:36 AM
cURL error 77 when checking for updates Picture of Verity Web ServicesVerity Web Services 3 Verity Web Services
Tue, 15 Nov 2016, 11:00 PM
Cron job throws install.php errors Picture of tasty mineralstasty minerals 4 tasty minerals
Tue, 15 Nov 2016, 7:47 PM
Upgrading on MAMP Picture of John PapJohn Pap 4 Emma Richardson
Mon, 14 Nov 2016, 10:50 PM
installation problem Picture of nithiya malarnithiya malar 4 nithiya malar
Mon, 14 Nov 2016, 8:48 PM
Warning: require_once(HTML/QuickForm.php): failed to open stream: No such file or directory in D:\Data\inetpub\wwwroot\AAI\E-GDT\lib\formslib.php on line 24 StardusterSteve Ricketts 4 Howard Miller
Mon, 14 Nov 2016, 1:19 AM
looking for suggestion on what to look for Picture of Kevin RymanKevin Ryman 1 Howard Miller
Sun, 13 Nov 2016, 6:02 PM
Moodle 1.9.9 to Moodle 3.1.2 What will I lose? Picture of Iban Cardona i SubielaIban Cardona i Subiela 6 Emma Richardson
Fri, 11 Nov 2016, 8:53 PM
migrate database, configuration to new moodle server Picture of jeremy smitjeremy smit 17 Emma Richardson
Fri, 11 Nov 2016, 8:48 PM
HELP! Emails being sent to ALL USERS after moving to 3.1 Picture of William BergmanWilliam Bergman 1 Emma Richardson
Thu, 10 Nov 2016, 10:57 PM
Upgrading Moodle Using Softaculoous - Younus Shah Picture of Younus ShahYounus Shah 5 Younus Shah
Thu, 10 Nov 2016, 9:43 PM
Download Feedback Activity Picture of Arnab DuttaguptaArnab Duttagupta 3 Arnab Duttagupta
Thu, 10 Nov 2016, 12:59 PM
Plugin Check returns error - any fix out there? Picture of Laurie StevensLaurie Stevens 6 Michael Kang
Thu, 10 Nov 2016, 12:23 PM
$CFG->wwwroot Picture of Mark RudnickiMark Rudnicki 2 Mark Rudnicki
Thu, 10 Nov 2016, 4:13 AM
help with installation Picture of Tamara ThomasTamara Thomas 8 Tamara Thomas
Wed, 9 Nov 2016, 10:33 AM
Need to Install Moodle on Eclipse or Netbeans DE Picture of ajit singhajit singh 7 Howard Miller
Tue, 8 Nov 2016, 9:45 PM
bizarre markings after updating via git Picture of Eran LevinEran Levin 3 Howard Miller
Tue, 8 Nov 2016, 6:05 PM
Brand new installation of Moodle, full installation on Windows - "This webpage has a redirect loop" Brawta's Profile PicturePoint Right 16 andy doe
Tue, 8 Nov 2016, 8:16 AM
MS SQL 2016 support Picture of Adam ScarboroAdam Scarboro 0 Adam Scarboro
Tue, 8 Nov 2016, 1:21 AM
Change password not in user profile area after upgrade to 3.1 Picture of Debbie KDebbie K 7 Howard Miller
Mon, 7 Nov 2016, 7:00 PM
Completely lost on CLI cron job instructions Picture of Laurie StevensLaurie Stevens 11 Laurie Stevens
Sun, 6 Nov 2016, 2:21 AM
Admin Login not show Banner Picture of Alejandro DecchiAlejandro Decchi 2 Alejandro Decchi
Sat, 5 Nov 2016, 6:37 AM
php version 5.4.4 is required and you are running 7.0.4PHP version 7 is not supported. Picture of premthilak cpremthilak c 3 Marcus Green
Sat, 5 Nov 2016, 2:57 AM
how to downgrade from 3.1 to 2.8 moodle Picture of premthilak cpremthilak c 4 Howard Miller
Fri, 4 Nov 2016, 9:14 PM
Trouble with MoodleCron-Setup.exe for Windows Moodle 3.0 Picture of Nate StengrevicsNate Stengrevics 11 Elisa Cesarei
Fri, 4 Nov 2016, 7:24 PM
Multiple moodle in local server Picture of premthilak cpremthilak c 1 Usman Asar
Fri, 4 Nov 2016, 5:47 PM
Moodle 2.1 Admin account locked Picture of Jamshed IJamshed I 6 Helen Foster
Fri, 4 Nov 2016, 2:08 PM
Problem with SSL behind Web Application firewall Picture of Will SnowWill Snow 6 Will Snow
Thu, 3 Nov 2016, 10:24 PM
Customizing the Moodle Login Page Picture of Albert IshengomaAlbert Ishengoma 1 Emma Richardson
Thu, 3 Nov 2016, 10:06 PM
Moodle installation stripping all css/styling Picture of Yogesh NaharYogesh Nahar 1 Yogesh Nahar
Thu, 3 Nov 2016, 5:46 PM
Attempting manual install of Moodle. Should I try to execute Apache user command? Picture of Laurie StevensLaurie Stevens 2 Laurie Stevens
Thu, 3 Nov 2016, 2:43 AM
Noob needs install help. Picture of Paul UrmstonPaul Urmston 3 Rick Jerz
Thu, 3 Nov 2016, 12:37 AM
Changing confirmation email web link from localhost to ip address Picture of Erik ParkerErik Parker 1 Emma Richardson
Wed, 2 Nov 2016, 11:04 PM
New installation of Moodle -- would I still have to change DB from MySQL to InnoDB? Picture of Laurie StevensLaurie Stevens 5 Howard Miller
Wed, 2 Nov 2016, 10:44 PM
Unable to connect PHP to MSSQL database - Moodle installation Picture of John KnightJohn Knight 9 Usman Asar
Wed, 2 Nov 2016, 10:34 PM
Difficulty with apache server for localhost setup Picture of Gareth LambertGareth Lambert 2 Robert Brenstein
Wed, 2 Nov 2016, 4:15 PM
NGINX + PHP5-FPM with Moodle 3.1.2 Picture of Patrick LierschPatrick Liersch 13 Paul Verrall
Tue, 1 Nov 2016, 6:51 PM
error/moodle/storedfilecannotread Picture of Ar PuAr Pu 1 Davo Smith
Tue, 1 Nov 2016, 4:45 PM
Incorrect access detected Picture of Arif .Arif . 10 Ken Task
Tue, 1 Nov 2016, 2:21 AM
Moodle - disaster in setting up a second environment Picture of Whalon HerbertWhalon Herbert 5 Whalon Herbert
Tue, 1 Nov 2016, 12:20 AM
Beginner needs updating advice Picture of Laurie StevensLaurie Stevens 7 Albert Ramsbottom
Mon, 31 Oct 2016, 11:56 PM
Migration to upgraded PROD site which tables require moving? Profile picLeticia Dark-rose 4 Emma Richardson
Mon, 31 Oct 2016, 7:56 PM
Post-install questions and Installation guides confusion Picture of tasty mineralstasty minerals 21 Ken Task
Sun, 30 Oct 2016, 5:36 AM
Moodle site is down Picture of Pan-hang TangPan-hang Tang 17 Rick Jerz
Sat, 29 Oct 2016, 9:07 AM
Install hangs on moodle/admin/index.php Picture of Walter LissWalter Liss 12 Gil Vieira Rodrigues
Fri, 28 Oct 2016, 11:58 PM
can install moodle package for windows sv 2012 Picture of jeremy smitjeremy smit 3 Usman Asar
Fri, 28 Oct 2016, 10:30 PM
Cache problem: CSS not loading after upgrade Picture of Harshita KapoorHarshita Kapoor 10 Karishma Tiwari
Fri, 28 Oct 2016, 10:06 PM
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