Installing and upgrading help

Got a problem installing, upgrading or migrating your Moodle site?

Documentation: Installing Moodle, Installation FAQ, Upgrading and Upgrading FAQ
Forum moderator: Howard Miller

Before starting a new discussion topic, please check the Installation FAQ and Upgrading FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

(You can find your Moodle version via Settings > Site administration > Notifications.)

Also provide as much relevant background information as you can about the versions and configuration of your server OS, PHP and browser.

(including upgrading and migration help)


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DiscussionStarted byRepliesLast post
Migration 4 Don Schwartz
Tue, 12 Jun 2018, 11:18 PM
Upgrade shows some messages.. how do I find out the source of these "errors" 7 Ken Task
Tue, 12 Jun 2018, 9:16 AM
Your cache configuration file is out of date and needs to be refreshed 2 Jerry Lau
Tue, 12 Jun 2018, 1:27 AM
Installing Moodle 3.5 3 Rick Jerz
Tue, 12 Jun 2018, 12:41 AM
Local host 8080 issue_moodle 2.9.9_Windows Installer package_Windows 2008 64 bit 12 Germán Valero
Tue, 12 Jun 2018, 12:05 AM
Connect Moodle to Personal Website - Login Portal? 14 Rahul Kumar
Mon, 11 Jun 2018, 5:40 PM
Boost theme not loading after upgraded to 3.5+ 4 Rick Jerz
Sun, 10 Jun 2018, 11:41 PM
Can't install verify certificate plugin 1 Howard Miller
Sun, 10 Jun 2018, 8:35 PM
Moodle3.2 showing Coding error detected 1 Shu Doi
Sun, 10 Jun 2018, 4:14 AM
Upgrading from 3.1 to 3.5+ creates error 4 Carlo Gandolfi
Sat, 9 Jun 2018, 12:58 AM
3.1dev upgrading to 3.5 - PHP7.0 install not seen by Moodle 8 Jerry Lau
Sat, 9 Jun 2018, 12:42 AM
How do I upgrade my moodle free site to the paid site? 1 Mary Cooch
Fri, 8 Jun 2018, 2:00 PM
change public_html 1 Javier Tejera
Thu, 7 Jun 2018, 11:41 PM
Help on Upgrading my Moodle Site via 1and1.com 2 Dave Emsley
Wed, 6 Jun 2018, 11:50 PM
Site defaults to 'Plugin Check Page' 2 Marie Waterhouse
Wed, 6 Jun 2018, 2:48 PM
Migration Moodle to Azure Web APP - ADM is not working 0 Denis Melo
Wed, 6 Jun 2018, 2:33 AM
The Connection was reset 1 John DOe
Tue, 5 Jun 2018, 10:32 PM
Redirecting error after Upgrading to 3.5+ 1 Howard Miller
Tue, 5 Jun 2018, 10:14 PM
Barracuda and innodb_file_format 3 Calleen Hunt
Tue, 5 Jun 2018, 7:57 PM
Moodle upgrade 2.5 to 2.7 18 Ken Task
Mon, 4 Jun 2018, 11:52 PM
Error: Database connection failed. It is possible that the database is overloaded or otherwise not running properly 2 Visvanath Ratnaweera
Mon, 4 Jun 2018, 11:31 PM
dmlreadexception error while upgrading from 3.3.5 -> 3.3.6 2 Douglas Ward
Mon, 4 Jun 2018, 10:41 PM
DDL sql execution error when update version Moodle 3.5 3 Emma Richardson
Mon, 4 Jun 2018, 7:56 PM
install new plugin 6 Giang Tran
Mon, 4 Jun 2018, 4:36 PM
What is my url? 1 Ken Task
Mon, 4 Jun 2018, 6:00 AM
No Updates using Win64 php7.2.3 opcache? 2 Roland Hauck
Sun, 3 Jun 2018, 11:52 PM
TeX Filter doesn't work 10 Михаил Волобой
Sun, 3 Jun 2018, 4:32 PM
Front Page does not displayed 3 Payman Zafar
Sat, 2 Jun 2018, 7:33 PM
Logging out very slow after upgrade to Moodle 3.3.6+ and php7.1 2 Paul L
Fri, 1 Jun 2018, 9:42 PM
"The connection was reset" after upgrading 0 Alec Jordan Buencamino
Fri, 1 Jun 2018, 8:02 AM
error/moodle/locktimeout error while upgrading from 3.4.3 to 3.4.3+ 8 Ken Task
Fri, 1 Jun 2018, 6:41 AM
Fresh install Moodle 3.5+ 1 Ken Task
Thu, 31 May 2018, 1:35 AM
Moodle Blank page 7 Howard Miller
Wed, 30 May 2018, 7:48 PM
[3.4 -> 3.5] Data too long for column 'capabilities' at row 1 1 Richard van Iwaarden
Wed, 30 May 2018, 5:32 PM
innodb_file_format = Barracuda 6 Payman Zafar
Mon, 28 May 2018, 7:56 PM
After upgrading to 3.4 I get a white page HTTP ERROR 500 27 Ken Task
Mon, 28 May 2018, 7:40 AM
error connection timed out 7 Ken Task
Sun, 27 May 2018, 7:50 PM
install plugins hidden 2 altan ahmet
Sat, 26 May 2018, 10:16 PM
Moodle 3.5 Unicode UTF8mb4 support (Emoji Support) 6 D Anderson
Sat, 26 May 2018, 5:20 AM
inserting row into mysql through adminer 6 Jamie Tinley
Sat, 26 May 2018, 12:11 AM
Can not play all mp4 files after upgrading to Moodle 3.5 1 Bente Olsen
Fri, 25 May 2018, 5:34 PM
Memcahed and moodle 3.5 4 Alain Raap
Fri, 25 May 2018, 1:49 PM
Dataroot not writable (folder on a different server)... 3 Jeff Noel
Thu, 24 May 2018, 10:02 PM
unoconv issues in Moodle 3.1, trying to upgrade Moodle 3 Howard Miller
Thu, 24 May 2018, 3:59 PM
Pearson TCC Thin Common Storage and Moodle integration 10 Ken Task
Thu, 24 May 2018, 7:43 AM
Install updated plugins after Moodle upgrade or during? 7 Luis de Vasconcelos
Thu, 24 May 2018, 4:40 AM
What is the best idea for upgrade to 3.5 from very old version 7 Luis de Vasconcelos
Thu, 24 May 2018, 4:35 AM
How do I upgrade from 3.0.2 to 3.5 3 Howard Miller
Wed, 23 May 2018, 8:44 PM
Class 'core\session\manager' not found 5 Gernot Schirmbacher
Wed, 23 May 2018, 2:58 PM
navigation block missing after upgrade 0 Kevin S
Wed, 23 May 2018, 2:35 AM
New Install error 3 Ken Task
Tue, 22 May 2018, 11:31 PM
Let's encrypt and https 10 Javier Tejera
Tue, 22 May 2018, 11:09 PM
Moodle 3.1 and php 7.1 risks ? 3 Paul L
Tue, 22 May 2018, 8:58 PM
Moodle Installation Last Step Error 2 Trần Quý Phi
Tue, 22 May 2018, 5:06 PM
Creating New User Account - Code Error after Upgrade 1 Nitesh Kumar
Tue, 22 May 2018, 3:21 PM
Error while migrating existing Moodle 3.1.3 w/PostgreSQL to Google Cloud Platform 1 Ken Task
Tue, 22 May 2018, 8:12 AM
After update to Moodle 3.5 one course shows "Class 'Object' not found" 2 Andreas Giesen
Tue, 22 May 2018, 1:22 AM
Error Using Big Blue Button after 3.5 Upgrade 4 Paul Roberts
Tue, 22 May 2018, 1:10 AM
Blank spaces in filenames stopped working after upgrading to Moodle 3.5 2 Bente Olsen
Mon, 21 May 2018, 7:57 PM
How do I start a course? (Moodle4Mac 3.5) 1 Joshua Gaston
Mon, 21 May 2018, 6:34 PM
Suggested upgrade path 3.1->3.5 7 Howard Miller
Mon, 21 May 2018, 4:01 PM
Upgrade to 3.5 via git offers 3.6 8 Anze Pratnemer
Mon, 21 May 2018, 2:39 PM
Plugin setup error loop 5 Ken Task
Mon, 21 May 2018, 11:08 AM
Choosing web-camera / microphone in version 3.5 0 Jens Gammelgaard
Sun, 20 May 2018, 4:20 PM
Error when updating to Moodle 3.4 6 James Steerpike
Sun, 20 May 2018, 11:08 AM
Nginx slasharguments almost working 1 Richard Pavonarius
Sun, 20 May 2018, 9:16 AM
problem after update 0 Berrie Sleijster
Sat, 19 May 2018, 10:18 PM
Installation Error code: nopermissions 16 Ken Task
Sat, 19 May 2018, 8:13 PM
Upgrade from 3.1 to 3.5 2 Jayden Tyronian
Sat, 19 May 2018, 3:19 PM
Anti Virus Issues after install 2 Chris Simpson
Sat, 19 May 2018, 9:38 AM
Update 3.2 to 3.5 - Themes not loaded 15 Ken Task
Sat, 19 May 2018, 6:57 AM
version 5.5.31 is required and you are running 5.5.5.10.1.29.6 2 Howard Miller
Sat, 19 May 2018, 12:50 AM
Annoying restored test Moodle 7 Tim Williams
Fri, 18 May 2018, 11:52 PM
Issues after Upgrade to 3.5 0 Chad Hivner
Fri, 18 May 2018, 10:49 PM
Help with updating PHP on our Moodle v2.97 0 Mark Little
Fri, 18 May 2018, 9:52 PM
Error when upgrading to 3.4 15 Ken Task
Fri, 18 May 2018, 9:09 PM
moving moodle from win to linux moodle 3.3.5+ 13 Adam Cripps
Fri, 18 May 2018, 8:46 PM
Upgrade to Moodle 3.5 fails when using external registration database 7 Howard Miller
Fri, 18 May 2018, 5:27 PM
Is it your first time here disappeared and user management error 0 Otmar Bender
Fri, 18 May 2018, 1:25 PM
Update from 3.2 to 3.5 fails on missing Add-Ons 3 Andreas Giesen
Fri, 18 May 2018, 7:03 AM
https: mixed content error 3 Matteo Scaramuccia
Fri, 18 May 2018, 5:26 AM
Upgrade steps 2 Visvanath Ratnaweera
Fri, 18 May 2018, 2:06 AM
Microsoft Drivers for SQL Server for PHP are not installed or not configured properly: Moodle 3.4, PHP 7 3 Luis de Vasconcelos
Fri, 18 May 2018, 12:25 AM
Upgrading 2.5.2 with very large SQl db. 2 Jean-Francois Lepage
Thu, 17 May 2018, 10:15 PM
Database Driver Problem 3 Roman Cylwa
Thu, 17 May 2018, 8:34 PM
Recommended linux partition for moodle server 3 Visvanath Ratnaweera
Thu, 17 May 2018, 4:37 PM
Error installing plugin and purge cache 1 Colin Fraser
Thu, 17 May 2018, 3:11 PM
Migrating Moodle site from computer to live website 11 Rick Jerz
Wed, 16 May 2018, 10:42 PM
Installing Moodle 0 Derrick Llewellyn
Wed, 16 May 2018, 8:34 PM
Problem with "completed" command-line installation of Moodle 3.4 16 Gary Lebowitz
Wed, 16 May 2018, 4:42 AM
clean uninstall of Moodle 3.4.2+ 4 Rick Jerz
Tue, 15 May 2018, 8:32 PM
Moodle 3.5 Release Candidate - release date 9 Paul Raper
Tue, 15 May 2018, 4:36 PM
How to fixed "your site is not secured using HTTPS" 2 Phuong Hoang
Tue, 15 May 2018, 4:31 PM
Installing behind a nginx proxy gives - Error code: nopermissions 6 Pierre V
Mon, 14 May 2018, 11:59 PM
dataroot is not configured properly 3 Ken Task
Mon, 14 May 2018, 9:07 PM
How to increase session timeout to greater than 4 hours? 5 Howard Miller
Mon, 14 May 2018, 8:49 PM
undefined window popup 2 Howard Miller
Mon, 14 May 2018, 4:27 PM
error setuping moodle 3 Roberts tate
Mon, 14 May 2018, 12:02 AM
Upgrade 1 Nitesh Kumar
Fri, 11 May 2018, 6:25 PM
Help - new user Admin password problems! 1 Nitesh Kumar
Thu, 10 May 2018, 7:01 PM
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