> My audience consists of both teachers and admins who have been using Moodle since 1.5. They recently upgraded to Moodle 1.8, but are not yet using any of the Roles and Capabilities features.
I don't know the details of this particular situation. But generally, if somebody is not interested in something, telling him "we know what you want" amounts to imposing one's will on that person. Nobody likes that, teachers the least, unless they have become the sheep of some political game