Thank you for your reply. The course is set to "no groups". When I choose download in either excel or text, i get the attached screen shot which shows the partial result. From my limited knowledge what seems to be happening is that when I press "download to excel/ text" format, there is no download and it opens in a new browser window. i think i am using the standard gradebook. Any info on how to fix this would be appreciated.
Can't download gradebook in 1.8.3+.
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