Giving support staff access to Moodle

Giving support staff access to Moodle

by Ross Stanbridge -
Number of replies: 3

Does anyone encourage support staff to use Moodle?  If so, do they find it useful?

We are having some resistance at the management level regarding this issue and was wondering what others were doing.

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In reply to Ross Stanbridge

Re: Giving support staff access to Moodle

by Heather P -
We have a moodle set up for staff. It includes things like how to use Moodle. How to use Microsoft products like Outlook calendars, how to use Picture manager. We have ideas on what useful free software is out there, useful to not only tutors but also support staff.
We have courses set up with support documentation and information for the software we use for student data (MIS?), the staff trainer uses this to support their training sessions, saves on paper hand outs and such like.
It isn't used to its full potential by quite some way, but we are hopeful that it will grow and develop.

Average of ratings: Useful (1)
In reply to Heather P

Re: Giving support staff access to Moodle

by Ross Stanbridge -

Thanks Heather,

We are just starting to use Moodle but SMT seems to be reluctant to give support staff access, although I think it is the perfect platform to put support documentation on etc like you mentioned.

In reply to Ross Stanbridge

Re: Giving support staff access to Moodle

by Ger Tielemans -

We gave our own board a course (theme format) in Moodle where they are the teachers and can fill sections with topics, forums, glossaries.. (no students there..)

We added the module Book to allow them to create books for meetings (documents, agenda, one book for a todo lists.. etc)

We also give workgroups of teachers their own courses in the same way: the groupmembers are the teachers in these courses, no students (unless they allow the non-group-member=teachers to be the students in these courses..)

In all these course we fill the sections with placeholders. (giving them empty courses did not work in the past)

Typical structure of a section 9each section...) :

  • placeholder for topic-titel
  • forum for that topic
  • a book
  • a folder (showing a pre-formatted subsection)
  • a glossary for that topic 
  • and if they like more: a wiki


Especially the book works great, if you install a local PDF-printer on their PCs:

  • create a book
  • do a preview by pussing the book-publish button in BOOK to get this webbrowser screen (see below), so you can find "page-orphans" and change the layout.. check again.. 
  • when you are happy, choose the installed print-to-pdf in the print menu of that same webbrowser screen.
  • Our teachers love these PDFs with clickable TOC, they even print them as real books... smile

Attachment printscherm3.jpg