Does anyone encourage support staff to use Moodle? If so, do they find it useful?
We are having some resistance at the management level regarding this issue and was wondering what others were doing.
Thanks Heather,
We are just starting to use Moodle but SMT seems to be reluctant to give support staff access, although I think it is the perfect platform to put support documentation on etc like you mentioned.
We gave our own board a course (theme format) in Moodle where they are the teachers and can fill sections with topics, forums, glossaries.. (no students there..)
We added the module Book to allow them to create books for meetings (documents, agenda, one book for a todo lists.. etc)
We also give workgroups of teachers their own courses in the same way: the groupmembers are the teachers in these courses, no students (unless they allow the non-group-member=teachers to be the students in these courses..)
In all these course we fill the sections with placeholders. (giving them empty courses did not work in the past)
Typical structure of a section 9each section...) :
Especially the book works great, if you install a local PDF-printer on their PCs: