Forum Email Issue

Forum Email Issue

by Carol Poon -
Number of replies: 3
Hi,

I created a forum on the site level and selected to subscribe users initially. I noticed that when a user is subscribed to the forum, no emails sent out to the user when a new discussion topic is posted. However, if the user is assigned as a student for the forum, an email will be sent out to the user.

I thought emails are sent to subscribed users no matter users are assigned as a student or not. Are there any settings I need to change in order to have emails sent out to subscribed users even they're not a student?

Thank you.

Carol
Average of ratings: -
In reply to Carol Poon

Re: Forum Email Issue

by Thomas Robb -
There was a bug in 1.7 such that site level news was not being sent out to all as a default, and there was no way in the gui interface to change the behavior.  The problem has been fixed in versions 1.7.2 and 1.8.  See tracker report MDL-8761.
In reply to Thomas Robb

Re: Forum Email Issue

by Carol Poon -
I was using 1.8 when I did the testing, but it was behaving as I described in the previous post.

Any suggestions what can I do? Thanks.